Private beach, white sand, beach shuttle, beach cabanas
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Reviews of The Boardwalk Village

3 out of 5
The Boardwalk Village
Norman Manley Boulevard, Negril, Hanover

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 161 reviews" "
Rating 8 - Good. 53 out of 161 reviews" "
Rating 6 - Okay. 7 out of 161 reviews" "
Rating 4 - Poor. 2 out of 161 reviews" "
Rating 2 - Terrible. 1 out of 161 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mandy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The more I travel, the more I realize that one person's pros are another's cons, so here's a list of what my husband and I experienced. This was our 6th time to Jamaica, our 4th to Negil/7 Mile Beach. -Spacious room with AC, kitchenette, a selection of kitchenware, beach towels, TV -Clean, quiet beach area with more than enough beach loungers. Cushions/umbrellas/plastic tables are free for guests. -Excursion groups arrive around noon to enjoy the beach and leave by evening. -Many of the rooms are rented to Jamaican security, not tourists. -Many opportunities for water sports along the beach. -Limited shops/restaurants due to large all-inclusive resorts on either side. -Fewer beach vendors than the south end. -One trial-size shampoo, lotion, 2 soaps, and 2 rolls of TP provided. If you want more, you have to ask. -Shared outdoor seating on metal chairs and tables. -Road noise which can be drowned out with ceiling fan/AC. -Good food at the restaurant. Service was average to inattentive depending on who was working. -Responsive e-mail communication. -Coffee is $5/mug. No refills unless eating breakfast in the restaurant. -The room is cleaned daily but the sheets are not changed.
Stayed 7 nights in Mar 2024

10/10 Excellent

Yolaundra Yvonne, Little Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Boardwalk Village is a cute little hideaway in a great location. The rooms are nicely appointed. I one hiccup, but they quickly addressed it. The staff was very friendly and accommodating. I would not hesitate visiting again.
Stayed 4 nights in Mar 2024
Response from Elaine Walker on Apr 1, 2024
Dear Yolaundra,Thank you for taking the time to leave us such a wonderful review! We are thrilled you had a memorable holiday and we look forward to host you again in the near future!Warm Regards,Elaine Walker

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, I will be back for sure
Stayed 4 nights in Mar 2024
Response from Elaine Walker on Apr 1, 2024
Dear Kara,Thank you for your 5 star review !We always strive to give our best and we are happy we exceeded your expectations.We hope to see you again soon!Warm Regards,Elaine Walker

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right on the beach. The on site restaurant bar had a nice variety for breakfast lunch and dinner. They offer a shuttle service for an additional fee. The property is on 7 mile beach. Staff was very friendly, approachable, and attentive.
Stayed 6 nights in Dec 2023

10/10 Excellent

Charlotte

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean, safe and friendly!
Stayed 6 nights in Nov 2023

10/10 Excellent

Teneisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Elaine Walker on Sep 11, 2023
Dear Teneisa,Thank for your excellent review! We are happy your stay with us was a memorable one and we look forward to welcoming you back to the hotel in the near future !Thank you !

2/10 Terrible

Charles

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Jun 2023
Response from Elaine Walker on Jul 1, 2023
Good afternoon Charles ,Thank you so much for your positive rating for your recent visit to The Boardwalk Village” “We’re happy to see that you had a 5-Star experience and we look forward to see you again in the near future"Many Thanks,Elaine Walker

8/10 Good

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the price!
Love this place! I feel like you get to experience more of the culture. The hospitality staff was very attentive. The rates are reasonable too. The hotel looks exactly like the pictures on the site.The one thing that I wasn't happy with was the shower. The pressure was a bit low and the water never got hot.
Stayed 3 nights in Jun 2023

10/10 Excellent

Becky

Stayed 1 night in May 2023
Response from Elaine Walker on Jul 1, 2023
Good afternoon Becky,This review made our day!”We look forward to welcoming you back to the hotel in the near future!Many Thanks,Elaine Walker

10/10 Excellent

Icence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Elaine Walker on May 14, 2023
Dear Icence, We are incredibly grateful you took the time out to leave us a 5-Star review. Thank you very much. We really appreciate you being a customer and helping to share the word about us. we look forward to see you again in the near future.Thank you,Elaine Walker

6/10 Okay

S

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated rooms Staff was pleasant and helpful
Stayed 2 nights in May 2023
Response from Elaine Walker on May 14, 2023
Dear Guest,"We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”Thank you,Elaine walker

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really friendly and made us feel welcomed. They were so nice to our kids. The rooms were really clean and well kept. The hotel taxi drivers were great. We had everything we needed. Just be prepared to wait a bit for your food.
Stayed 3 nights in Apr 2023
Response from Elaine on Apr 21, 2023
It was a pleasure having you and your family. looking forward to your visit again. We are always improving to make your time with us even better.

10/10 Excellent

kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stay was perfect. We wanted something relaxing and affordable,which it was. The village is conveniently located mins from great restaurants, margaritaville and rick's cafe.
Stayed 3 nights in Apr 2023
Response from Elaine on Apr 21, 2023
So happy you enjoyed your time with us. Thanks again!

8/10 Good

Collette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Elaine Walker on Mar 17, 2023
Dear Collette,Thank you for your excellent feedback !we look forward to welcoming you to stay with us in the near future.Best Regards,Elaine Walker

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service
Very cute little resort with easy access to the beach from the rooms. Food in the restaurant was great, service was slow. Overall nice and quiet when we were there except for some late night repairs being done outside out room and also it is close to the main road so you hear occasional loud engines.
Stayed 1 night in Dec 2022

10/10 Excellent

Selina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Well we chose the broadwalk as we had visited her 7 years ago and ate daily breakfast and lunch here. Also this place is well known for their lobster.the food is amazing and well priced. The lobster is to die for…. The accommodation was beautiful, clean and all staff where professional and welcoming. Really lovely environment. We will definitely go back. Thank you to Elaine and all of the staff that made our stay enjoyable 🤗
Traditional Jamaican Breakfast
Broadwalk Rum Runner
Hame & cheese omelette
Stayed 2 nights in Oct 2022
Response from Elaine Walker on Dec 11, 2022
Dear Selina,We are thrilled your time with was amazing ! We endeavor to go above and beyond to ensure our guest have a memorable experience. We are happy the staff took such wonderful care of you .We look forward to hosting you again soon for another fantastic experience!Warm Regards,Elaine Walker

10/10 Excellent

Robin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff is great
Stayed 1 night in Oct 2022

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.Will be back later this month
Stayed 1 night in Aug 2022
Response from Elaine Walker on Sep 28, 2022
Dear Robin,Thank you for your review and for choosing The Boardwalk village . We are happy you enjoyed your stay and we are looking forward to having you again as our guest in our hotel.Many Thanks,Elaine Walker

10/10 Excellent

Winsome

Stayed 3 nights in Jul 2022
Response from Elaine Walker on Aug 6, 2022
Dear Winsome, Thank you for your amazing review ! We look forward to have you stay with us in the near future for another memorable experience. Kind Regards, Elaine Walker

10/10 Excellent

keriann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and helpful.
Stayed 5 nights in Jul 2022
Response from Elaine Walker on Aug 6, 2022
Dear Keriann, Thank you for your awesome review! We are happy our staff went above and beyond to make your stay an excellent one! We look forward to welcoming you back again to The Boardwalk Village! Thank you, Elaine Walker

8/10 Good

JOHN

Liked: Staff & service, amenities, property conditions & facilities
The freedom
Stayed 3 nights in May 2022
Response from Elaine Walker on Jun 29, 2022
Dear John, Thank you for the beautiful way you describe your experience ! Thank you , Elaine Walker

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone from check in and cleaning was very friendly. The property is nice and in an excellent location. The food seemed a little watered down for Jamaican style but still good. I would stay again.
Stayed 1 night in May 2022

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming
Stayed 2 nights in May 2022

10/10 Excellent

Chantal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!
Stayed 3 nights in May 2022
Response from Elaine Walker on Jun 8, 2022
Dear Chantal, Thank you for your excellent feedback ! We endeavor to go above and beyond to ensure our guest have a memorable experience. We look forward to welcoming you back to The Boardwalk Village in the near future! Thank you, Elaine Walker

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happiness
Awesome service, they reopened the kitchen when our flight was delayed 3 hours. Excellent Jerk Chucken with Fries and of course a couple of Red Stripes! Very friendly! Hats off to Gavin for him treating us "like family"
Stayed 1 night in May 2022
Response from Elaine Walker on May 16, 2022
Dear David, Thank you for your excellent review! We are thrilled your time with us was so amazing ! We endeavor to go above and beyond to ensure our guest have a memorable experience. It's not surprising that Gavin took such wonderful care of you and made you feel so special. We look forward to hosting you again soon for an another fantastic experience! Kindest Regards, Elaine Walker

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist and bartender we’re very nice and efficient.
Stayed 1 night in Apr 2022
Response from Elaine Walker on May 6, 2022
Dear James, Thank you so much for an amazing review! We look forward to welcoming you back to our hotel in the near future! Thank you , Elaine Walker

10/10 Excellent

Annie

Stayed 7 nights in Feb 2022

10/10 Excellent

RAJKUMARR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the 7 mile beach... Awesome location and very clean. Excellent hospitality by front desk and housekeeping. Just a minor complaint... after ordering food from restaurant, it takes 1 hour to get cooked.
Stayed 2 nights in Apr 2022
Response from Elaine Walker on May 6, 2022
Dear Rajkumar, Thank you for choosing The Boardwalk Village , and for writing such an excellent review . We are happy the location was excellent and the staff amazing. We do apologies for the delay you encountered with your meals. We hope that on your next visit to the hotel you will not encountered such delay. We are looking forward to welcoming you back to our hotel! Thank you , Elaine Walker

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a village to stay at,I have stayed all over Jamaica and this is a gem. I never stop smiling from the moment I arrived, very friendly staff, clean atmosphere and a wonderful location, the food was excellent. Can wait to visit again
Stayed 7 nights in Mar 2022
Response from Elaine Walker on Apr 13, 2022
Dear Olivia, We are happy to see you had a 5- Star experience at The Boardwalk Village! We are glad to hear our staff were able to make your experience with us a memorable one and you enjoyed all the amenities we offer. We look forward to future visits with us ! Thank you , Elaine Walker

10/10 Excellent

Maria T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. It was the perfect getaway. Like having a private cottage on the beach. The restaurant and food and drinks were very good as well. Perfect oasis to get away from it all
Stayed 4 nights in Mar 2022
Response from Elaine Walker on May 6, 2022
Dear Maria, Thank you for choosing The Boardwalk Village and for taking the time to write such an excellent review! We are very happy to hear you enjoyed your stay with us. Our hotel aims to provide a unique experience , and we work hard to exceed your expectations. We are looking forward to welcoming you back in the near future! Thank you, Elaine Walker

10/10 Excellent

Tamaala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Phani Kiran Naidu

Stayed 5 nights in Mar 2022

10/10 Excellent

Stacey S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

10/10 Excellent

Hannah

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach chill vibe
Elaine, the front desk lady was amazing. Rooms are clean and spacious. The veranda was perfect for hanging out at night. Wifi was surprisingly very fast. As for the hotel resto, don't go there when you're super hungry. It takes them 40 mins to an hour to cook your food. I don't understand what took them so long to toast bread and fry eggs and bacon. They don't seem to be understaffed when we stayed there.
View from the veranda and steps away from the beach
Stayed 3 nights in Feb 2022
Response from Elaine Walker on Mar 3, 2022
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that our staff was amazing. We would like to express our apologies for the negative experience you had in our resort. Kindly be advised that our Management team has taken the necessary action.. I hope your next stay at The Boardwalk Walk Village will be a pleasant journey and looking forward to welcoming you back again.

8/10 Good

Edwin

Stayed 1 night in Feb 2022
Response from Elaine Walker on Feb 24, 2022
Dear Edwin, Thank you very much for the score you have given to The Boardwalk Village! We look forward to hosting you again and for you to have a memorable experience once more! Thank you !

10/10 Excellent

Margo, Saint Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite places we've stayed. Small property with clean, cute cottage type rooms. We stayed for 9 days. The property is great and the staff is amazing!! Will be back!
Stayed 9 nights in Jan 2022
Response from Elaine Walker on Mar 30, 2022
Dear Margo, Thank you for your awesome review! We are happy we could all make your stay at The Boardwalk Village a memorable one and looking forward to host you again in the near future! Thank you,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Beautiful beach location to relax for a few days. It's quite far from other other beach hotels/bars located down 7 mile beach towards Negril town if you want a bit of variety but it was a gorgeous walk along the beach to reach them. Staff were great and the entire establishment was maintained to a high standard
Stayed 4 nights in Jan 2022
Response from Elaine Walker on Feb 24, 2022
Dear Guest, Thank you for taking the time to leave us the excellent review! We do pride ourselves in offering great customer service , so your comments was much appreciated. We look forward to host you again in the near future!

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Elaine Walker on Jan 18, 2022
Dear Pete, Thank you for the perfect score! We look forward to hosting you again soon for another fantastic experience! Have a beautiful evening!

10/10 Excellent

frederick

Travelled with family
Liked: Staff & service, property conditions & facilities
The rooms had names instead of numbers. I just loved security guard was the best he got to know the guest. Beach so close and everyone was great. One of the most pretty little place you could stay. I would stay there in the future
Stayed 4 nights in Dec 2021
Response from Elaine Walker on Jan 14, 2022
Dear Frederick, Thank you for your excellent feedback! We are so happy we made your experience a memorable one and always look forward to host you again and again. Looking forward to have you in the near future to enjoy more of The Boardwalk Village experience!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time
We had a Great time time The service and food and accommodations were amazing we will definitely be back
Stayed 1 night in Jan 2022
Response from Elaine Walker on Feb 24, 2022
Dear Richard, Thank you for your kind words , your feedback means the world to us. We will continue on the same path to exceed your expectations. Always here to welcome you again and again! Thank you !

8/10 Good

ahlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Lydia, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on Christmas Day and every staff member we met at Boardwalk Village was super helpful and more than willing to help us with any questions we had. The property is right on the beach and the room was nice for the night we needed it. The A/C was cold, the water was hot, and the room was clean. Again, can’t say enough about the staff there. Super friendly.
Stayed 1 night in Dec 2021
Response from Elaine Walker on Feb 24, 2022
Dear Lydia, Thank you very much for such an awesome review! We are truly happy the friendly experience you had with each staff you met. We strive to provide the most excellent service and we are happy it reflected on your stay with us at The Boardwalk Village. We look forward to welcome you again in the near future ! Thank you!

8/10 Good

Fiona

Stayed 2 nights in Dec 2021
Response from Elaine Walker on Jan 6, 2022
Dear Fiona, Thank you for your positive feedback! It was our pleasure hosting you and we look forward to having you experience another wonderful vacation at The Boardwalk Village !

10/10 Excellent

Tracey

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Christmas vacation at The Boardwalk Village
Love this this place. I will definitely be back again.
Stayed 7 nights in Dec 2021
Response from Elaine Walker on Dec 30, 2021
Dear Tracey, Thank you for your perfect score! It was our pleasure having you at The Boardwalk Village and we look forward to hosting you again in the near future! Warm Regards,

10/10 Excellent

Anna

Stayed 1 night in Dec 2021

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Elaine Walker on Dec 9, 2021
Dear Monique, Thank you for your perfect score! It was our pleasure hosting you at The Boardwalk Village and happy we made your stay a memorable one. We look forward to welcoming you and your family for your next stay!! Thank you , Elaine Walker

10/10 Excellent

Omar, Rosedale

Travelled with partner
Liked: Staff & service
Property was very clean and staff was super friendly and accommodating, especially “ soldgy” very nice and outgoing guy.. location is perfect for beach lovers.. would definitely stay there again!
Stayed 9 nights in Oct 2021
Response from Elaine Walker on Oct 22, 2021
Dear Omar, Thank you for the excellent review! We are thrilled your time with us was amazing ! We endeavor to go above and beyond to ensure our guest have a memorable experience.. We look forward to hosting you again for another fantastic experience ! Warm Regards,