10/10 Excellent
Peter
Travelled with partner
Mar 15, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the garden side room with double beds and near the pool. It wasn’t our reserved room and they moved us two days later, compensated us with two complimentary breakfasts. When they did move us, we asked to stay in that room because it was in the quieter side, ground level and we had enjoyed staying over there. They moved us to a room on the 2nd floor (I have a bad knee and with water and slippery steps felt uncomfortable going up and down) when I brought this to the attention of the front desk, they didn’t seem to care and said but you paid more for the upgrade. It didn’t feel like an ungrade, one large bed, closer to the other resort that was loud and lot more people, we were not comfortable on the beach due to no lounge chairs being available and very hot sun with very little shade. Would have preferred to be across the street with the large pool. The person out front selling jerk chicken took advantage of us by charging 50,000 Jamaican dollars for two pieces of chicken. Disgusting. It tasted rubbery and wasn’t good either. I know or do not believe he was part of the resort but I was very offended with the price. We agreed $10.00 then he showed me chicken, then said it’s $20 for 1/2. Chicken and then gave us two and said $50, actually reached into husbands wallet and took the money out????
Peter
Stayed 7 nights in Mar 2024