Does Caribbean Sunset Resort have a pool?

Yes, this property has an outdoor pool.

Is Caribbean Sunset Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Caribbean Sunset Resort?

Self parking is free at this property.

Does Caribbean Sunset Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times.

Where is Caribbean Sunset Resort located?

Located in West End, this resort is within a 10-minute walk of Negril Watershed Environmental Protection Area and Seven Mile Beach. Throne Room and Time Square Mall are also within 1 mi (2 km).

Caribbean Sunset Resort - Latest Reviews, Deals & Photos 2025

About the area

West End, a neighborhood in Negril, is home to Caribbean Sunset Resort. The area's natural beauty can be seen at Seven Mile Beach and Jamaica Beaches. Kool Runnings Water Park and Barney's Botanical Garden Jamaica are also worth visiting. Looking to get your feet wet? Scuba diving, snorkeling and water skiing adventures can be found near the property.

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2/10 Terrible

Verified traveller

Jan 15, 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

jen, England, UK

Oct 7, 2012

Disliked: Property conditions & facilities, room comfort

Not for everyone

Hotel did not look nothing like the pictures on the internet, bar was closed, restaurant was closed souvenir shop was closed. no iron was available. asked for a ground floor and was put on the first floor.

2/10 Terrible

Dawn, England

Oct 2, 2012

Disliked: Property conditions & facilities, room comfort

Faulty Towers

The Hotel needs fixing up and decorating and they advertised having a pool but it was empty and we was told they was cleaning it and it would be ready in a few Days but they lied to all the guests so we never got to use the pool the whole time we was there and they was no bar or restaurant, the hotel needs closing down it such a shame because it could be a fantastic hotel.

10/10 Excellent

leelee, London, UK

Sep 20, 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break for kids and to get away from it all

it was a welcommed break from visiting family in Jamaica, having time away was ideal. The kids loved the pool and if they had there way would have spent all day in the pool. Staff lovely - helped us with directions at the taxi driver got lost. They always had a smile and would ask us everyday if we needed anything. will be going back again next year this time for longer than a week.

6/10 Okay

Brownsugar, Philadelphia, PA, USA

Sep 9, 2012

Liked: Cleanliness, staff & service, room comfort

Needs renovations

I stayed in one Rm & had no ceiling fan, or AC, but they repaired the AC to only have it go out again, but once I was moved to another Ocean View Room, I had no problems & I had no problems with any of the Staff or Desk Managers, the only one that gave me the impression, they didn't want to be bothered was Jennifer. I had asked her for a blanket & never heard anything back from her. Otherwise, no complaints & I got my Blanket from the Night Manager & the Rooms were once beautiful, I Love the high ceilings, it could use some cosmetic work, patching up the holes in the ceiling & updating some things, but otherwise I was fine

2/10 Terrible

Johnson

Aug 20, 2012

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You may say "how bad can it be" Trust me it's BAD.

1. No towels in room so you go to the desk everyday for 2. No phone in any of the rooms, so all the complaining will have to be done several times by walking to the front desk. No iron or ironing board, they say there are only 10 irons to share for 200 rooms, so you camp out in the lobby to wait for one to be returned. AC is controlled by the front desk, so you will have to walk to tell them it's too hot or cold. Limited hot water, TV did not work the first 2 days. The manager was nowhere to be found. Pool was dirty with debris all around.... I could go on and on

2/10 Terrible

CDHQ

Aug 19, 2012

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrifying it was like the hotel was closed down and opened up just for the weekend. It was dirty they never changed the sheets pool was dirty no food no iron no internet. When the power went out no one came and checked if we were ok or tell us what the problem was. A motel in North America is better than this place spend the extra and be comfortable.

4/10 Poor

Verified traveller

Aug 15, 2012

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Sunset Caribbean Resort

The customer service was great however, there was no airconditioning and no running hot water.

2/10 Terrible

Verified traveller

Aug 15, 2012

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book this hotel

The room did not have a secure door. the glass in the door was broken .The pool was green. the grounds was not maintained, This hotel should not be sold on any internet sight. The over all condition is deplorable and in need of extensive repair.

2/10 Terrible

Verified traveller

Aug 10, 2012

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay at Caribbean Sunset Resort.

I got to the hotel about 2:45PM, a room was not avialable until one hour and half later, they gave me alot of false story about why the room was not ready, when we final got to hte room thier was no, towel, wash cloth, working TV or light bulbs, the floor was dirty, the toilet bowl was rusted, the pool area was dirty and all the chair were broken, this hotel is fit for prisoner this is not a resorthis.

2/10 Terrible

Culture Don

Aug 8, 2012

Disliked: Staff & service, property conditions & facilities, room comfort

Invest or shut it down

I travel to negril at twice a year. Booked this hotel at the last minute. With out question- The worst hotel in Negril. The bathroom is a horror. NO STARS!!!! Take this off your site.

8/10 Good

Verified traveller

Aug 8, 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

great..just need room serivce & snacks macheines...................................................great location. nice & quiet and friendly staff

8/10 Good

kathy campbell

Aug 1, 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were wonderful

4/10 Poor

Latisha

Jul 29, 2012

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Worse Ever Don't Look The Same In Pictures Its Old & Run Down Needs To Repair Pool Wasn't Cleaned The Whole Time I Stayed

8/10 Good

Verified traveller

Jul 19, 2012

Liked: Staff & service

10/10 Excellent

Saran Shorter

Jul 19, 2012

Liked: Cleanliness, staff & service, room comfort

I am so glad that I choose this resort for my family vacation. The service was remarkable, I felt so much comfort and love from all staff and my surrounding. I will be back real soon:).

10/10 Excellent

kathy campbell

Jul 18, 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff are wonderful here i was here alone amd i felt very safe rides to and from the beaches are free

6/10 Okay

Shawna, Calgary, AB, Canada

Jul 11, 2012

Disliked: Cleanliness

Not impressed

1) I was unaware of the $10/day charge for the air conditioner that i had to pay once i got there. 2) The room was not swept nor cleaned very well 3) The first Oceanview room we were given had a very old bathroom and when i flushed the toilet the floor flooded. We brought it to the front desk attention and we were immediately given a new room. This one had a very nice bathroom 4) When our room was cleaned daily they would remove the towels & forget to bring us up replacement towels.

4/10 Poor

Velma Miller

Jul 2, 2012

Disliked: Staff & service, property conditions & facilities

close to beaches and other entertainment

I have decided to stay at the Caribbean Sunset Resort because I thought it was a good place to stay and the price was within my budget range, my stay was okay overall because of the location and site seeing convenience. The only thing is that the resort itself needs more improvement in most areas, but most importantly they should cover the chairs and beds with plastic so it can be disinfect easily

2/10 Terrible

Verified traveller

Jun 29, 2012

Disliked: Property conditions & facilities, room comfort

Worst Hotel Visit

I was told by someone that live in Jamaica that the hotel was for hookers.

10/10 Excellent

Bob

Jun 7, 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the rate. Staff was outstanding.

8/10 Good

Verified traveller

May 25, 2012

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

OK

Was a comfortable stay

8/10 Good

rockesha

May 16, 2012

Disliked: Property conditions & facilities

6/10 Okay

skyqueen

May 15, 2012

Disliked: Property conditions & facilities

10/10 Excellent

Verified traveller

May 3, 2012

Liked: Cleanliness, property conditions & facilities, room comfort

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