Family Apartment | Extra beds

Reviews of Rio del Sol Inn

2.5 out of 5
Rio del Sol Inn
1111 Pashard Street, Needles, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 334 out of 792 reviews" "
Rating 8 - Good. 306 out of 792 reviews" "
Rating 6 - Okay. 98 out of 792 reviews" "
Rating 4 - Poor. 30 out of 792 reviews" "
Rating 2 - Terrible. 24 out of 792 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and quiet .

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You can hear trains. Needles is kind of a hub. But they’re not loud. It’s more like you feel them go by.
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 16, 2024
Dear Randy, Thank you so much for taking the time to submit a review of the Rio Del Sol Inn, Needles, CA. I am so pleased to hear that our team took great care of you and your family! We will see you on the next go round!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service in town.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 16, 2024
Dear Karen, Thank you for taking a moment to share your experience. We are happy to hear you found the overall experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to the Rio Del Sol Inn, Needles, CA soon.

10/10 Excellent

Kimbra

Travelled with partner
Liked: Cleanliness, amenities
First town from Baker, CA. Nice place to rest for the night. Restaurant close by.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 16, 2024
Kimbra, Thank you for your feedback. Our team works hard to ensure our guests have a great stay and I know they will be happy to read your comments. Thanks again for sharing with us your experience, and we hope to welcome you back again soon.

8/10 Good

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a reasonably priced and clean place to stay. The front desk staff were very professional and friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Anthony

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This inn is very nice in general. The room was clean, the employees were nice, and they have a good supply of snacks and drinks available for purchase in the office. The only issue is even though they are dog friendly, there really isn't a good relief area for dogs. They do have some trees so my boy was satisfied, but a little grass area would have been nice. I would definitely stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay with train and skunky smell
Nice large rooms. Comfy bed. Train nearby ran all night but you get used to it. Strong skunky marijuana smell outside.
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable especially for the price! Staff was very friendly would recommend staying if passing through
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle, Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

David, Bend

Stayed 1 night in Dec 2023

6/10 Okay

Eric

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Martin on Dec 7, 2023
Thank you for staying at the Rio Del Sol Inn! We're sorry if we fell short of expectations. We always welcome you to provide us with some feedback so we know where to improve upon, but we hope you have a safe and productive journey, and hope we get another chance to host you should you pass through Needles in the future!

10/10 Excellent

Kristine

Trash pick up is a little early on Thursday mornings. 4:30 AM.
Stayed 1 night in Nov 2023
Response from Martin on Dec 7, 2023
Thank you for staying at the Rio Del Sol Inn! We're thrilled to hear your time here was enjoyable, and hope that your remaining trip was at least as pleasant. We look forward to the next chance to host you in the future!

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations for the price. Bed was super comfortable.
Stayed 1 night in Nov 2023
Response from Martin on Nov 26, 2023
Thank you for staying at the Rio Del Sol Inn! We're glad to hear you had a pleasant time with us, and hope we get another chance to host you if you come through Needles again! We wish you safe and productive travels!

10/10 Excellent

Michael

Travelled with group
Clean and fairly modern.
Stayed 1 night in Nov 2023
Response from Martin on Nov 26, 2023
Thank you for staying at the Rio Del Sol Inn! We're thrilled to hear you had a good enough time here to rate us so highly. We hope your continued travels are at least as pleasant and look forward to another chance to host you should you pass through town again!

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Martin on Nov 16, 2023
Thank you for staying at the Rio Del Sol Inn! We're thrilled to hear you enjoyed your time with us well enough to rank it perfect! We can only wish the rest of your travels are at least as enjoyable, and hope to get another chance to host you should you pass through Needles again!

8/10 Good

T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with helpful staff. A little noisy due to lots of workmen staying there - reverse parking their trucks (beeping) and standing around outside rooms talking.
Response from Martin on Nov 9, 2023
Thank you for staying at the Rio Del Sol Inn! We're glad to hear your time with us was mostly positive. We do apologize for any inconvenience from the work crews, we get a lot of commercial traffic once the heat of summer is over, many hotels around town tend to fill up with crews from all over. We want to wish you safe travels, and hope we might get another chance to see you should Needles be along your way in the future!

10/10 Excellent

susan

Stayed 1 night in Oct 2023
Response from Martin on Nov 2, 2023
Thank you for staying at the Rio Del Sol Inn! We're overjoyed to hear you had such a great time with us! We wish you safe travels on the rest of your way, and hope you might consider staying again should you ever pass through Needles!

6/10 Okay

Anjennetta, Lithia Springs

Stayed 1 night in Oct 2023
Response from Martin on Nov 26, 2023
Thanks for staying at the Rio Del Sol Inn! We're sorry to hear we couldn't meet your expectations during your time here, and we'd like to welcome you to reach out so we can find out where to improve. We hope you have an uneventful remainder of your trip, and hope that you might consider giving us another try in the future should Needles be along your way.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Should have been a good time
I booked this hotel to have a jacuzzi with granddaughter and enjoy some quiet time. I called and the front desk person told me the jacuzzi was working. When we got there, there was a sign on the door informing us that the jacuzzi was out of order. It was very, very disappointing. Not sure why the front desk person felt the need to give misinformation.
Stayed 1 night in Oct 2023
Response from Martin on Oct 26, 2023
Thank you for staying at the Rio Del Sol Inn! We're terribly sorry if there was a miscommunication about the jacuzzi. We had been re-tiling it and had only just refilled it, but we were not informed it was not ready to be reopened. We hope that the rest of your trip goes safe and smooth, and that you might consider giving us another try in the future.

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Martin on Oct 26, 2023
Thank you for staying at the Rio Del Sol Inn! We're glad to hear that your time with us was mostly positive, and hope that we get another chance to host you the next time Needles is on your way!

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, friendly and helpful.. pool was amazing, clean and cold with bbq facilities
Stayed 1 night in Oct 2023
Response from Martin on Oct 26, 2023
Thank you for staying at the Rio Del Sol Inn! We're elated to hear that your time with us went well enough to rank it perfect, and can only hope the rest of your trip goes at least as well!

6/10 Okay

Sherry

Travelled with partner
Liked: Staff & service
Friendly staff
Stayed 1 night in Oct 2023
Response from Martin on Oct 26, 2023
Thank you for staying at the Rio Del Sol Inn! We're sorry if we fell short of expectations, but it looks like your stay went moderately well. We welcome you to reach out with anything specific we might be able to improve upon, and wish you safe travels for the rest of your trip.

8/10 Good

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, quiet
Stayed 2 nights in Oct 2023
Response from Martin on Oct 26, 2023
Thank you for staying at the Rio Del Sol Inn! We're glad to hear your time with us was overall positive. We wish you safe travels and hope to get another chance to host you whenever Needles is along your way!

8/10 Good

Frederic

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Martin on Oct 26, 2023
Thank you for staying at the Rio Del Sol Inn! We're glad to hear your stay went mostly well, and hope the rest of your trip was smooth sailing. We look forward to another chance to host you should Needles be along your way!

10/10 Excellent

Carrie

Travelled with pets
Liked: Cleanliness, staff & service
Very basic, nothing fancy, but the bed is comfortable and front desk staff was awesome.
Stayed 1 night in Oct 2023
Response from Martin on Nov 2, 2023
Thank you for staying at the Rio Del Sol Inn! We're thrilled to hear your time went well enough to call it perfect! We hope the rest of your trip went at least as well and that we get another chance to host you if you are ever in Needles again!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Good place to stay for a stop over in Needles. Staff were excellent. Room was clean and comfortable. Would definitely stay here again if in Needles.
Stayed 1 night in Oct 2023
Response from Martin on Oct 26, 2023
Thank you for staying at the Rio Del Sol Inn! We're thrilled to hear your time here went well enough to rank perfect, and can only hope the rest of your trip went at least as well! We look forward to the next chance to host you should Needles be along your way!

2/10 Terrible

Verified traveller

Not recommended for Boat parking. They favor and/or accommodate RailRoad vehicles. That purposefully park so no one can park in between. You pay to stay there and you are expected to park across the street away from the hotel. We Didn’t even stay here. Ended up going to another hotel where they accommodated our boat parking.
Stayed 1 night in Oct 2023
Response from Martin on Oct 9, 2023
Thank you for choosing the Rio Del Sol Inn. We're sorry we were unable to accommodate your needs, however we do serve a large variety of guests and had all of our 8 oversize and trailer spaces occupied, and had offered any of the overflow spaces we had available that are under surveillance. Our standard parking and oversize parking is free but is subject to availability. When we are fully sold out and multiple large vehicles are here we have parking in and around our parking lot under surveillance with 24 hour staff for your safety. We hope the rest of your trip was safe and enjoyable.

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Martin on Oct 9, 2023
Thank you for staying at the Rio Del Sol Inn! We're thrilled to hear that your time with us was good enough to call perfect, and hope that the remainder of your travels go at least as well as they did here and that we get another chance to host you should Needles be along your way!

10/10 Excellent

Anna

Stayed 1 night in Sep 2023
Response from Martin on Oct 26, 2023
Thank you for staying at the Rio Del Sol Inn! We're elated to hear your time with us could be called perfect, and hope that your continued travels are safe and productive! We look forward to having another chance to host you should Needles be along your route!

6/10 Okay

Janice

Travelled with family
The room was okay but the surfaces in the room were not cleaned very well.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 1, 2023
Janice, Thank you for taking time to share your review with us. Please accept our apologies regarding the room not so clean. We love hearing from our guests and are happy to hear you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Needles CA
Nice clean room and comfortable bed. Large TV with lots of channels. Great restaurant across the street
Stayed 1 night in Sep 2023
Response from General Manager on Oct 1, 2023
Bruce, We appreciate you taking the time to reach out after your recent stay! It is our goal to make sure each guest enjoys friendly service and relaxing accommodations. We apologize for the issues you encountered. We will use your comments to continually improve the experience we offer. Please come stay with us again next time!

10/10 Excellent

Lisa, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful and the room was comfortable, convenient, and felt safe (... and I would not say the same of a few others I've stayed in in Needles).
Stayed 1 night in Sep 2023
Response from General Manager on Oct 1, 2023
We appreciate that you chose to stay with us, and we appreciate you taking the time to leave us a review. It's great to know that you had a comfortable stay. Our friendly staff will be glad to read your 5-Star review. Next time you're in town, we invite you to stay with us again at Rio Del Sol Inn, Needles, CA.

10/10 Excellent

david

Stayed 1 night in Sep 2023
Response from General Manager on Oct 1, 2023
David, Thank you for your stay with us at the Rio Del Sol Inn, Needles, CA. We're thrilled to hear that your accommodation was comfortable, and our team made sure you had everything you needed during your time with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, atrocious overnight clerk.
The place was very nice. The credit card reader was down when we arrived so we were told we had to give $50 cash for a deposit and we weren't allowed to leave until 7:30 am. When I checked with the overnight desk clerk, an older hateful woman, she was atrocious. Hateful and would not tell me how soon after 7:30 we could get our money. She then left her shift and didn't even tell the staff we were waiting. We were held hostage nearly two hours from when we needed to leave because of the hateful woman. The check-in gentleman was nice and also the younger woman who checked us out. The overnight clerk should be fired for such horrible customer service. Everything else,but that woman, was wonderful.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 1, 2023
Thank you for taking the time to share your review. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay regarding issue you had with the overnight clerk. We are looking into this matter closely. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. We hope that you will consider staying with us again should your travels bring you back to the Needles, California area.

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just fine for the rate.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 1, 2023
James, Thank you so much for taking the time to submit a review of the Rio Del Sol Inn, Needles, CA.

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop!
Martin was extremely helpful with information as we were traveling . The room was spacious, clean, and comfortable. Would absolutely recommend
Stayed 1 night in Sep 2023
Response from General Manager on Oct 1, 2023
Marie, It brings us pleasure to be able to provide our guests with the full comfort and value that they expect; and we are delighted to hear that you found that to be the case. We will see you on the next go round!

10/10 Excellent

Ken

Stayed 1 night in Sep 2023
Response from General Manager on Oct 1, 2023
Thank you for your valuable rating. We are glad you enjoyed your stay. We hope you come back soon!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Icky
Smelled like cigarettes, there was a bee problem at the pool?, clammy, and the eye hole in the door had napkins slammed into it. It was really icky.
Stayed 1 night in Aug 2023
Response from Martin on Sep 14, 2023
Thank you for staying at the Rio Del Sol Inn! We're sorry we fell short of expectations. If there are any issues with a room at check in, we are sorry we were not made aware of it, as we have 24 hour staff to address any issues you may encounter. It is also unfortunate your stay happened to be during rare times when we have high humidity after monsoon storms, and our notes about bees being around the pool are just a general notice as there are commercial pollination efforts going on at nearby orchards. We did not notice anything about your comment with the peep hole on the door however, and have instructed our maintenance to inspect the rest of our rooms as guests check out. We hope the remainder of your trip is safe and productive, and that you might consider giving us another try to see what our normal standard of service is like.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Martin on Sep 14, 2023
Thank you for staying at the Rio Del Sol Inn! We're glad your time with us sounded mostly positive. We hope that the rest of your trip goes safe and sound, and that you will consider staying again should Needles be along your way!

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way better since upgrades. Only complaint is our bathroom door is so close to the toilet it hits it.
Stayed 1 night in Sep 2023
Response from Martin on Sep 14, 2023
Thank you for staying at the Rio Del Sol Inn! We're thrilled to hear you enjoyed your time here with us, and look forward to the next chance we get to host you when you are in the area! Safe Travels!

8/10 Good

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Martin on Sep 7, 2023
Thanks for staying at the Rio Del Sol Inn! We're glad to hear your time with us was mostly positive, and hope that you continue to have safe travels. We hope to get another chance to host you should you pass through Needles again!

10/10 Excellent

ketty

Stayed 1 night in Sep 2023
Response from Martin on Sep 7, 2023
Thank you for staying at the Rio Del Sol Inn! We're thrilled to hear you enjoyed your time enough to rate us a 10/10! We hope your continued travels are safe and productive, and look forward to hosting you again should Needles be along your way!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful front desk. Capacious, well lit and comfortable rooms. Quiet. A nice respite on a long road trip
Stayed 1 night in Aug 2023
Response from General Manager on Sep 4, 2023
Steven, Thank you for taking the time to share your thoughts with us! We were delighted to help you feel at home in Needles, California, and we hope to indeed welcome you back again soon.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort food restaurant just across the street.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 4, 2023
Charles, Thank you for your stay with us at the Rio Del Sol Inn, Needles, CA. We're thrilled to hear that your accommodation was comfortable, and our team made sure you had everything you needed during your time with us.

8/10 Good

Christie

Travelled with family
Liked: Staff & service, property conditions & facilities
Friendliest place in Needles.
Amazing customer service. We’ve stayed here quite a bit over the years and the service is always so friendly. Special shout out to Amanda at the front desk. Room was clean, I could tell it was clean but there was black straight hair on the ground and counters. I think it was from the housekeeper’s so I’d suggest a final vacuum on their way out. Pillows are hard and I wish I brought my own. Would stay again because they’re so nice and bring my own pillow.
Stayed 1 night in Aug 2023
Response from General Manager on Sep 4, 2023
Christie, Thank you for your kind words. Sorry for the hard pillows - our team strives to provide each of our guests, a comfortable and relaxing experience. We are happy to hear that your accommodations met your expectations. We can't wait to see you again!

4/10 Poor

M.

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I chose very carefully when picking this hotel. I wanted a fitness room and a pool. This place has both, AND a sauna and hot tub. My teenage daughter wasn't allowed in the fitness room since she is under 17. The sauna and hot tub are closed. The pool was a bit slimy and def not clean. Even has a warning on the gate saying be careful of the bees in the pool. I don't know why no one skims it. The room had a bottle of water in the freezer, hair in the tub, and a lot of long brown hairs on the bathroom floor. I did tell the front desk and they offered to change our room. But what good would that do? Housekeeping either cleans properly, or they don't. Changing rooms until i find 1 that APPEARS clean, doesn't actually make it clean. I would not stay here again. Especially at over $100 a night.
Stayed 1 night in Aug 2023
Response from Martin on Aug 27, 2023
Thank you for staying at the Rio Del Sol Inn! We're sorry your experience fell short of our standard. Our fitness center does have a minimum age requirement for safety concerns so we are sorry if this caused an inconvenience. We did have our sauna and hot tub room closed as we had to store our pool furniture there in preparation for severe monsoon weather and an incoming hurricane. We had only left our pool open while the weather still allowed, but the high winds would frequently add debris throughout the day. We have addressed the issues you mentioned with our housekeeping staff to ensure that we maintain our normally high standard of cleanliness. We hope you consider giving us another try should Needles be along your way, and hope that you had a safe remainder of your trip.

6/10 Okay

Colin, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service
Staff was helpful, but this property is in a rough part of town. We were forced to park on the street. Close to a railroad track
Stayed 1 night in Aug 2023
Response from Martin on Aug 26, 2023
Thank you for staying at the Rio Del Sol Inn! We're sorry we fell short of your expectations. Due to the weekend storms and subsequent hurricane, we had much higher occupancy than normal, and our oversized parking was full, leaving the only available parking for trailers and boats being in front of our property. We still have video monitoring of the area and have maintained an excellent track record in terms of having no incidents involving vehicles on our property. We hope you might consider giving us another try should Needles be along your way, and hope your remaining travels were safe and productive.