Ratings based on 9,188 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller from New Mexico

Posted 19-Sep-2019
Nice to have been met by a doorman. We saw the lake!! from our corner room. A lovely room, gorgeous bathroom. Staff was wonderful, especially the evening bar manager (black hair, lovely and kind personality). Very comfortable, and such a historic building kept in great condition.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Sep-2019
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Sep-2019
5 out of 5
by A verified traveller from England

Posted 17-Sep-2019
The property was in a great location. Close to nearby shops and in the heartbeat of the city. The hotel itself is a nice hotel. The staff are really friendly and the rooms are clean and suitable for all parties. Would highly recommend!!
4 out of 5
by A verified traveller from Fraser, MI

Posted 17-Sep-2019
Great location with a friendly staff. Located within walking distance of so many things any visitor to Chicago would want to see
4 out of 5
by A verified traveller from Miami !!!

Posted 17-Sep-2019
Hotel well located . The bathroom ceiling was peeling . Small room but comfortable.
4 out of 5
by A verified traveller

Posted 16-Sep-2019
The rooms were dated and tired and needed updating. the corridors smelt of cigarette smoke.
Comment from Hotel Management
16-Sep-2019 by Shelli L, Hotel Management
Thank you for your feedback!
4 out of 5
by A verified traveller from TNT

Posted 16-Sep-2019
Liked the location! and the price was good value for money given the location.
Comment from Hotel Management
16-Sep-2019 by Shelli L, Hotel Management
Thank you for our feedback!
4 out of 5
by A verified traveller

Posted 16-Sep-2019
Location was ideal - walking distance to everything.
Comment from Hotel Management
16-Sep-2019 by Shelli L, Hotel Management
Thank you for your feedback!
2 out of 5
by A verified traveller

Posted 16-Sep-2019
Comment from Hotel Management
16-Sep-2019 by Shelli l, Hotel Management
Thank you for your feedback!