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Reviews of Suites Teca Once

3.5 out of 5
Suites Teca Once
Av. de Las Fuentes no. 11, Colonia Lomas de Tecamachalco, Naucalpan, MEX

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 204 reviews" "
Rating 8 - Good. 54 out of 204 reviews" "
Rating 6 - Okay. 41 out of 204 reviews" "
Rating 4 - Poor. 21 out of 204 reviews" "
Rating 2 - Terrible. 23 out of 204 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Avner

Stayed 2 nights in Jan 2024

10/10 Excellent

sandra

Stayed 4 nights in Dec 2023

8/10 Good

Konstantinos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, quiet, just to stay. Clean
Stayed 2 nights in Oct 2023

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for business traveller on a budget
Stayed 14 nights in Sep 2023

2/10 Terrible

Avraham

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Garbage
Stayed 6 nights in May 2023
Response from Leilani L., Administración on May 13, 2023
Mr. Harush, I apologize for the inconvenience you may have had at the property, it would help us a lot to know what issues the hotel needs to improve.Best Regards.

4/10 Poor

GABRIEL

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not nice not well Kept
Stayed 1 night in Apr 2023
Response from Leilani L., Administración on May 9, 2023
Dear Mr. Moscona, We appreciate your comments, we are working on improving the property to provide a better service.Best Regards,

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean, walkable area but only thing was the traffic around it....
Stayed 2 nights in Feb 2023
Response from Leilani L., Administración on Feb 16, 2023
Buen día Srita. Domínguez, Muchas gracias por sus comentarios, esperamos seguir contando con su visita a las suites.

2/10 Terrible

Ruben

Liked: Property conditions & facilities, room comfort
Worst receptionists
The worst, must humiliating reception we've experienced. Both receptionists were utterly hostile. To levels we have never experienced anywhere, ever.
Stayed 1 night in Jan 2023
Response from Leilani L., Administración on Jan 16, 2023
Dear guest,We are very sorry for the problem presented, however we work under the rules of the hotel.We never disrespected you as you addressed us calling us thieves and wished us death for being Mexicans.Best Regards,

8/10 Good

Ana Paola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicacion
Stayed 1 night in Jul 2022
Response from Leilani L., Administración on Aug 12, 2022
Estimado huésped, me pongo en contacto con usted para agradecer el tiempo que nos ha brindado para dejar sus comentarios. Esperamos poder seguir contando con su preferencia en futuras ocasiones.

10/10 Excellent

Samuel

Stayed 2 nights in Mar 2022
Response from Leilani L., Administración on Aug 12, 2022
Estimado huésped, me pongo en contacto con usted para agradecer el tiempo que nos ha brindado para dejar sus comentarios. Esperamos poder seguir contando con su preferencia en futuras ocasiones.

10/10 Excellent

Abdulrahman

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
Response from Leilani L., Administración on Aug 12, 2022
Estimado huésped, me pongo en contacto con usted para agradecer el tiempo que nos ha brindado para dejar sus comentarios. Esperamos poder seguir contando con su preferencia en futuras ocasiones.

10/10 Excellent

Erdem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend it.
Good place!
Stayed 1 night in Jan 2022
Response from Leilani L., Administración on Aug 12, 2022
Dear Mr. Erdem, I would like to thank you for the time that you have taken to leave us your comments. We hope to continue keeping your preference on future occasions. Best Regards,

6/10 Okay

Samuel

Business traveller, Travelled with partner
Disliked: Amenities
The rooms are not sound proof, you cannot get a night rest, the noise from the hallways is terrifying.
Stayed 4 nights in Oct 2021

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Jules, Guadalajara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really close to where i had to go in Mexico City, located in a very quiet zone
Stayed 2 nights in Oct 2020

8/10 Good

Zvulun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2020

10/10 Excellent

Carol, Bainbridge Island, WA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms - ours had 2 floors and the staff kindly added a single bed on the lower floor. We had 2 bathrooms which was very convenient. The place was clean and quiet. Several restaurants were a quick walk from the hotel.
Stayed 4 nights in Dec 2019

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teca 11
You will have all you need, including a Gym, kitchenette in the suite, good shower and bathroom, full service every day, among others
Stayed 11 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

6/10 Okay

LUIS

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

carlos

Liked: Cleanliness, room comfort
Good option around tecamachalco
Good and fair option
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
AC was not working. They tried to fix it but never worked. Room was too hot
Stayed 3 nights in Mar 2019
Response from Suites Teca Once on Apr 30, 2019
Estimado Sr. Antes que nada quiero agradecer su preferencia y el tiempo dedicado para dejarnos sus comentarios. Hemos notado que desafortunadamente su estancia no ha sido del todo satisfactoria dado que hemos obtenido una baja puntuación Consideraremos su opinión con la Promesa de mejorar nuestra Calidad en el Servicio. Saludos cordiales, Administrative Staff

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2019
Response from Suites Teca Once on Apr 30, 2019
Estimado Sr. Antes que nada quiero agradecer su preferencia y el tiempo dedicado para dejarnos sus comentarios. Hemos notado que desafortunadamente su estancia no ha sido del todo satisfactoria dado que hemos obtenido una baja puntuación Consideraremos su opinión con el compromiso de mejorar nuestra Calidad en el Servicio. Saludos cordiales, Administrative Staff

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2019
Response from Suites Teca Once on Apr 30, 2019
Estimado Sr. Antes que nada quiero agradecer su preferencia y el tiempo dedicado para dejarnos sus comentarios. Hemos evaluado sus comentarios y permítame informarle que son muy valiosos para nosotros. a fin de mejorar nuestra Puntuación con la Promesa de mejorar nuestra Calidad en el Servicio. Saludos cordiales, Administrative Staff

6/10 Okay

Verified traveller

Liked: Amenities
Stayed 2 nights in Mar 2019
Response from Suiies Teca Once on Apr 30, 2019
Estimado Sr. Antes que nada quiero agradecer su preferencia y el tiempo dedicado para dejarnos sus comentarios. Hemos evaluado sus comentarios y permítame informarle que son muy valiosos para nosotros. a fin de mejorar nuestra Puntuación con la Promesa de mejorar nuestra Calidad en el Servicio. Saludos cordiales, Administrative Staff

6/10 Okay

arnon

Stayed 3 nights in Dec 2018
Response from Laura Perez on Dec 26, 2018
Estimado Sr. XXXX, antes que nada quiero agradecer su preferencia y el tiempo dedicado para dejarnos sus comentarios. Hemos notado que desafortunadamente su estancia no ha sido del todo satisfactoria dado que hemos obtenido una baja puntuación. Podría usted indicarnos que aspectos debemos mejorar para poder llenar sus expectativas y que de esta forma podamos seguir contando con su preferencia en futuras ocasiones. Sin más quedo a sus órdenes para cualquier duda o aclaración. Saludos cordiales,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Simple Comfortable Suites for Families
We enjoyed our stay at Suites Teca Once as it was exactly what we were looking for in Mexico. We are a family of five, and having two bedrooms and two bathrooms was great! Everything was clean, the kitchenette was basic but it served it's purpose. Definitely not a luxury or a 5 star hotel, but for the price and the location, it was perfect for us. Beds were very confortable, water pressure and temperature in the showers was great. No curtains or blackout in the bedrooms, only sandblasted windows which was weird, good for privacy but not for blocking out light. The staff was kind and did their basic duties, they don't go out of their way for you.
Stayed 2 nights in Jul 2018
Response from Sofia on Aug 22, 2018
We appreciate your comments, and we are glad you enjoyed your stay at Suites Teca Once. We look forward to improve our service. Thank You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great corporate housing
My stay was brief, but Suites Teca Once was the perfect location for me to get around for all of my duties.

4/10 Poor

Pablo

Disliked: Staff & service, property conditions & facilities
Cheap place
The Front desk attendant was not clear about my reservation, the "Continental breakfast" was very, very poor, the bread was old and there was no coffee. The toilet had a terrible sound and one of the drawers of the closet, simply felt apart (I fixed it myself). The floor had some cracks and a small hole. TV was very old.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
2 star hotel in decent location
This is at the most a 2 star hotel. Carpets are run down, walls are in terrible state, etc. It was clean, decent shower.

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
muy agradable la suite, quiza solo el tamaño de la cama podria ser King en lugar de Queen considerando 2 personas.
Stayed 3 nights in Mar 2024

4/10 Poor

Sara Margarita

Viejo descuidado
Stayed 1 night in Feb 2024

2/10 Terrible

Abraham

Stayed 6 nights in Jan 2024

4/10 Poor

Elias

Stayed 1 night in Jan 2024

4/10 Poor

Luis

Liked: Cleanliness, staff & service, amenities
This is a very old hotel but clean. The personel at reception were atent and nice. Good place for sleeping after enjoying San Diego.
Stayed 1 night in Dec 2023

2/10 Terrible

German

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mala atencion
Stayed 2 nights in Nov 2023

8/10 Good

isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Marian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Todo salió muy bien durante mi estancia de una noche, es una opción muy conveniente para mi por precio y ubicación para un viaje rápido. Lo único algo molesto fue el ruido del extractor del baño que no hay opción para no prenderlo, y se escuchaba también ruido de agua en alguna tubería. La limpieza del lugar y el personal muy bien, espero volver a hospedarme aquí.
Stayed 1 night in Oct 2023

10/10 Excellent

Abraham Oswald, xalisco

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio y cómodo.
Stayed 1 night in Oct 2023

10/10 Excellent

jaime javier montoya

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 1 night in Jul 2023

10/10 Excellent

jaime javier montoya

Exceletntr luga
Stayed 1 night in May 2023

8/10 Good

Jose de Jesus

Travelled with group
Liked: Cleanliness, staff & service
El único proble que vi a mi parecer es el aire acondicionado. Q no funcionaba bien. De ahí en fuera todo bien.
Stayed 2 nights in Jun 2023

6/10 Okay

Abigail

Business traveller
Liked: Cleanliness, staff & service, room comfort
Todo bien, excepto la parte del clima. El aire acondicionado no funcionaba. Y con el calor extremo que está. Si se batallo un poco
Stayed 2 nights in Jun 2023
Response from Leilani L., Administración on Jun 23, 2023
Estimada Huésped, Muchas gracias por sus comentarios, lamentamos mucho el percance que se tuvo con el clima; daremos seguimiento para reparar dicho equipo.

8/10 Good

León

Stayed 2 nights in May 2023
Response from Leilani L., Administración on Jun 19, 2023
Estimado huésped, Muchas gracias por evaluarnos, esperamos poder alojarlo en su próxima visita. Saludos,

8/10 Good

Carlos Alberto

Liked: Cleanliness
Bueno para negocios
Podrían tener personal disponible para atender peticiones los fines de semana. No sirve el aire acondicionado y no lo pudieron revisar. El estacionamiento es efectivamente muy bajo, hay que tener precaución
Stayed 4 nights in May 2023
Response from Leilani L., Administración on May 12, 2023
Buenas tardes Sr. Marquéz, Muchas gracias por sus comentarios los cuales tomaremos en cuenta para mejorar nuestro servicio. Saludos Cordiales,

8/10 Good

Michel

Business traveller
Liked: Cleanliness, property conditions & facilities
REGULAR
- En general las instalaciones limpias. - El gimnasio no es funcional puesto que los aparatos no sirven, y no tiene el equipo suficiente. - A las duchas les hace falta mantenimiento ya que uno de los baños no tenía cortinas y el otro baño el cancel no cerraba por completo y el agua se salía. - Algunas de las toallas necesitan reemplazarlas pues tienen hoyos
Stayed 1 night in Apr 2023
Response from Leilani L., Administración on May 9, 2023
Buen día estimado huésped, Agradecemos su retro proporcionada para mejorar los servicios que esta mencionando y brindar una mejor experiencia. Saludos Cordiales,

6/10 Okay

Beatriz

Business traveller
La estancia me pareció bien. Sólo no me gustó la iluminación de las habitaciones, era muy tenue la luz, y creo que se puede mejorar en la higiene de las habitaciones. Por el resto todo OK.
Stayed 1 night in Mar 2023
Response from Leilani L., Administración on Apr 19, 2023
Estimada Beatriz, Muchas gracias por la retro proporcionada, tomaremos en cuenta los comentarios para mejorar la iluminación y limpieza de la habitación. Esperamos poder alojarlo en su proxima visita la ciudad. Saludos Cordiales.

8/10 Good

Alejandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
En general, bastante bien. Atención Excelente. Lo único complicado fue el estacionamiento, muy poco espacio. se me complico la salida. Gracias
Stayed 1 night in Jan 2023
Response from Leilani L., Administración on Jan 21, 2023
Estimada Srita. Gómez, Muchas gracias por su retro para nuestra propiedad, nos disculpamos por el tema del estacionamiento ya que entendemos que es un poco complicado; sin embargo esperamos contar con visita en su próximo viaje a la zona.

2/10 Terrible

Maria Cristina

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó nada, ningún aspexto. Todo mal. Atencion en recepción pésima, ubicación del horel terrible por estar junto a una vía llena de trafico no se puede dormir en la noche. El agua se tiró por 10 minitos hasta que salió la caliente en la regadera, mal muy mal. Y toda la noche se escuchaban ruidos de motores como de bombas de agua y otro diferente. Otros huéspedes platicando a gritos en la recepción a altas horas de la noche, no dejaron dornir. Nunca regresaría a ese lugar.
Stayed 1 night in Jan 2023
Response from Leilani L., Administración on Jan 21, 2023
Buenas tardes Srita. Ayala, lamentamos mucho que su estancia no haya cumplido con las expectativas, sin embargo se estan tomando en cuenta sus comentarios para mejorar la habitación. Saludos cordiales,