Outdoor pool, pool umbrellas, sun loungers
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Reviews of The Island House

4 out of 5
The Island House
Mahogany Hill, Western Road, Nassau, New Providence

Reviews

9.6

Exceptional

Rating 10 - Excellent. 201 out of 249 reviews" "
Rating 8 - Good. 37 out of 249 reviews" "
Rating 6 - Okay. 4 out of 249 reviews" "
Rating 4 - Poor. 2 out of 249 reviews" "
Rating 2 - Terrible. 5 out of 249 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than some noise from planes (as the airport is near by) the property is fantastic
Stayed 4 nights in Mar 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception experience. Management
Stayed 1 night in Mar 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Christena

Liked: Property conditions & facilities
Low key and lovely.
Stayed 4 nights in Mar 2024

2/10 Terrible

Brandon

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Mar 2024

8/10 Good

Samantha

Stayed 2 nights in Mar 2024

10/10 Excellent

Samuel

Stayed 1 night in Mar 2024

10/10 Excellent

Amanda, Waukee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing property. Comfy beds. The food and drinks were fantastic. The reception desk staff were so kind. The type of property that you want to stay and enjoy all the features of the property. The only kink was Wifi being out the entire week (needed to be able to check work emails). Seemed strange for a property of this caliber. Would love to return again. Fantastic.
Stayed 2 nights in Feb 2024

8/10 Good

Brian

Stayed 3 nights in Feb 2024

10/10 Excellent

Stasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boutique atmosphere, the setting and amenities ( exercise classes, spa, pool, dining all lovely. Common areas are lovely. Stunning spacious rooms and baths with lovely amenities. Service staff very professionals. Ladies in the Spa are awesome! Exercise instructor was great as well!
Stayed 2 nights in Feb 2024

10/10 Excellent

Allie, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe in this hotel is amazing. Such a beautiful property and so relaxing. The staff was fantastic and so helpful and the dining options were so tasty! Would definitely come back again!
Stayed 1 night in Jan 2024

10/10 Excellent

Allison, new york

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet Island Paradise. Nestled away and nothing like all of the crowded resorts. Loved Sunny at the pool!
Stayed 5 nights in Jan 2024

10/10 Excellent

Antiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on a solo birthday trip after reading reviews by other patrons. I’m glad I chose this hotel as I felt like it was perfect for a female solo traveling looking for peace, quietness and tranquility. The grounds of this property were so beautiful and well kept. I felt there was enough entertainment on the property to keep me satisfied on the days that I did not leave the area. If you are planning to leave the area I would suggest renting a car because this location is far from downtown and the taxis can really add up. The airport is rly close however. The one downside was the shuttle for the beach as when I took the shuttle I didn’t not receive prompt service getting back to the property which felt rly uneasy being left. I would suggest a better shuttle schedule just for the beach. Besides that the staff were amazing and helpful at all times. Top notch customer service. I would absolutely stay again
Stayed 3 nights in Jan 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Scott, Kerhonkson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Imagine a wonderful private enclave with several wonderful restaurants, curated shopping, stunning rooms, suites, and duplex apartments - this is the Island House. The staff is there for every need or want. Truly exceptional and anticipated our needs. I am missing the crispy and spicy tofu poke.
Stayed 2 nights in Nov 2023

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Large room, good gym, nice pool and excellent restaurants on site
Stayed 3 nights in Nov 2023

10/10 Excellent

Angelie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A chic and exquisite boutique hotel…just what a like and thoroughly enjoyed. My stay was too short. I look forward to a return
Stayed 1 night in Nov 2023

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great pool. Perfect if you want some peace and quiet
Stayed 2 nights in Oct 2023

10/10 Excellent

guillermo

Stayed 2 nights in Oct 2023

2/10 Terrible

Sarah

Stayed 1 night in Sep 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you hear Bahamas, this is what you should be dreaming about. Lush grounds, amazing food, warm lovely people. Everything is designed to perfection- the weight of the coffee cups at Yellowbell restaurant, the lounge chairs by the olympic sized pool, the quality of the towels, everything was chosen with beauty and function in mind. If you read a bad review about TIH, the reviewer is the issue, not the TIH. Things to know: many restaurants on site, beach shuttle to a private beach club that also has amazing food. The place is quiet, calm and peaceful. If you want little Vegas, go to elsewhere. If you want perfection, come here and be cool.
Stayed 2 nights in Sep 2023

8/10 Good

Paul, St.Augustine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Rebecca

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this property. The staff are so friendly and accommodating. The grounds are absolutely lush and inviting, a little slice of paradise.
Stayed 3 nights in Aug 2023

10/10 Excellent

Tra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm almost reluctant to give a review, in fear that too many people will find TIH, and its specialness will disappear. But to say anything bad would be an outright crime. TIH was EXACTLY what my tired mind, body, and spirit needed. The property is clean, the staff are professional, and the rooms are excellent. But what I found most valuable was how quiet and peaceful the property is. Calming but not boring light music in the background, calming and grounding modern color scheme, and generally quiet staff. If you are a traveler looking for a place where you can read by the pool, no social media dominated space, and no upselling, then I highly recommend TIH! I will definitely be back...and soon!
Stayed 3 nights in Aug 2023

10/10 Excellent

carlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sta
Stayed 1 night in Aug 2023

10/10 Excellent

Donteil

Stayed 3 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely boutique hotel with lovely grounds, a beautiful pool and spacious comfortable rooms.
Stayed 1 night in Jul 2023

10/10 Excellent

mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed and managed hotel!
Our stay at The Island House was even better than what we expected. The hotel staff especially in the reception were very friendly. The rooms were exceptionally clean, spacious and comfortable. The hotel’s architecture and interior design are of very good taste. The pool area is beautiful and was always tidy. The gym and yoga room are amazing as well. They have special classes going on every now and then in the movement studio. I got to attend a sound healing class in the movement yoga room during my stay. The food in the restaurants was always very good (although somewhat pricey). I personally liked the hospitality, staff and menu in Yellowbell the most. Although there is no “room service” per se, there is a small gourmet market on the hotel property and a pizza place with a nice menu where you can pre-order, if you want to have lunch or dinner in your room. Make sure to ask where these are located. Even though locals and members can visit the restaurants, our experience was generally pretty chill. The hotel is just a 12 minute ride to the airport. And 5 minute ride to the beach. The beach area belongs to a private club and your daily membership is included when you stay. Even though we went in July and it is considered peak season, it was pretty chill and not packed at all which was great.
Stayed 3 nights in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Secluded. Quiet. Fantastic staff. Rooms are spacious. Great beach access. Excellent yoga instructor. Cannot find anything negative to write. Will definitely return.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jhenielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Yvette, Freeport Grand Bahama

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at the Island House! The entire staff are always so courteous and accommodating. Kudos to Ashley (Front Desk), Cammie (Bellman) and Alex (Yellow Tail) for the exceptional service and another great stay!
Stayed 1 night in Jul 2023

10/10 Excellent

steven s

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, really liked it
Stayed 1 night in Jul 2023

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Relax and quiet enviriment
Stayed 2 nights in Jul 2023

10/10 Excellent

reginald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so beautiful and tranquil! The staff was beyond accommodating and friendly. Probably the best vacation spot I visited. No question about where I will stay next time I visit the Bahamas
Stayed 2 nights in Jun 2023

8/10 Good

HAO

Liked: Staff & service
All good
Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to airport. Incredible property with insane beach. Wonderful staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Gordonlee

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

KRISTINA

Stayed 4 nights in Jun 2023

10/10 Excellent

Dorota, Jersey City

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2023

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second stay at Island House. It is a beautiful property and the staff are very friendly. Food is great. Beach is amazing.
Stayed 3 nights in May 2023

10/10 Excellent

Sophia Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff! Made it the best!
Stayed 7 nights in May 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Island House is a refuge on an island with really big hotels. The pool was quiet, our room was comfortable and the restaurants were wonderful.
Stayed 4 nights in Apr 2023

10/10 Excellent

Jeanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, lovely property. Wish you provided shuttle to/from airport.
Stayed 5 nights in Apr 2023

10/10 Excellent

Kim

Stayed 1 night in Apr 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing boutique hotel in every way. The beach club was a nice plus. Extremely clean and high quality. We will be back.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Ariane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Island House. Already thinking about our return!
Stayed 7 nights in Mar 2023

10/10 Excellent

Nikolai, Hendersonville

Stayed 4 nights in Mar 2023