Ratings based on 1,782 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromtexas

Wonderful Atlantis city.

Posted 28-Feb-2017
The positive: So much things to do with or without kids. Really worth the extra money spent to stay in the resort. Take the "swimming with sharks" trip & swimming inside the aquarium to see sharks as close as possible. Unforgettable experience. The negative: rooms in the beach tower/coral towers are a bit old. air conditioner is noisy. We had a problem with the shower that they fixed promptly. TV was not working but not an issue since no time for TV.
5out of 5
Recommended
for Everyone
by A verified traveller fromBoston

EXCELLENT STAFF

Posted 27-Feb-2017
Pros: The waterpark was amazing and so much fun.
Cons: I did not like that you were not allowed to swim in the pools after 5pm
Location: Location was great. Not to far from airport or the downtown area. Lots of little shops and restaurants nearby walking distance.
I cannot say enough about this hotel and their staff. Every one is so friendly and willing to do anything to make your stay enjoyable.
3out of 5
Recommended
for Everyone
by A verified traveller fromind

Posted 23-Feb-2017
Pros: close to beach long walk to front of hotel
Cons: getting my money back
Location: very close to pool and beach
love the weather food to high , ben there before sandy toes a very nice day
3out of 5
Recommended
for Everyone
by A verified traveller fromcharleston ac

hotel

Posted 19-Feb-2017
Wouldn't stay in beach towers next time. Not what I'm used to. Would stay in royal towers next time. My guess is beach towers are the lower of the hotels. Slightly outdated but comfortable. Didn't spend much time in the room. It is a long walk to most amenities. Great experience at Atlantis. Had a great vacation.
Comment from Hotel Management
27-Feb-2017 by - Atlantis Management Team, Hotel Management
Hi stefani, We are pleased that you had a great vacation with us at Atlantis, but we are disappointed that it did not add up to a truly memorable stay. For those reading this review, Atlantis has 5 hotels offering a variety of room accommodations to fit all preferences and budgets – Beach Tower (value), Coral Towers (moderate), Royal Towers (Deluxe), The Reef (Residential Luxury), and The Cove (Luxury). We do hope you will join us again so that we can deliver a truer Atlantis experience.
3out of 5
by A verified traveller

A mediocre hotel but Atlantis access

Posted 13-Feb-2017
You get what you pay for. It was fine but a lot of walking. They should offer golf carts. You get all the amenities of Atlantis (water park, etc). Staff was not very friendly but not mean either. Meh!
Comment from Hotel Management
17-Feb-2017 by - Atlantis Management Team, Hotel Management
"Hi Expedia User, Thanks for choosing Atlantis. Atlantis strives to provide a family-friendly destination filled with activities for guests of all ages, encompassing our water park Aquaventure, an open-air marine habitat, Dolphin Cay interaction and education facility, celebrity-chef dining, 3 white-sand beaches, a world-class casino and more! For those reading this review, Atlantis offers complimentary shuttle bus service to get around property, available at each hotel entrance for all Atlantis guests. We hope you will consider joining us again on future trips.
4out of 5
Recommended
for Everyone
by A verified traveller fromOntario Canada

Posted 11-Feb-2017
Pros: Everything
Cons: More reasonably priced dinning options
Location: Need taxi for most everything
Enjoyed our stay. Returning guests. Only concern--- when fire alarm was pulled 3x's was surprised that the elevators still worked. Was concerned this was a fire code violation.
Comment from Hotel Management
15-Feb-2017 by - Atlantis Management Team, Hotel Management
Hi c, Thanks for visiting Atlantis! We are pleased to hear that you enjoyed your stay at Atlantis' Beach Tower and please know, Atlantis does offer a wide variety of dining options, including affordable outlets such as Murray’s Deli, Starbucks, and Marina Pizzeria. We hope to see you again on future trips.
5out of 5
Recommended
for Everyone
by A verified traveller fromphiladelphia, PA

Nice hotel magic views

Posted 5-Feb-2017
Stay around the area , no car rental needed, I spend 4 days full of fun the only thing was the food , it was expensive.
Comment from Hotel Management
10-Feb-2017 by - Atlantis Management Team, Hotel Management
Hi Ali, Thanks for choosing Atlantis! We are pleased to hear that you had a nice visit to paradise and we do value your recommendation to other travelers. Please know, now guests can enjoy all the wonder of Atlantis with three great dining plans offering full breakfast and dinner at some of our most popular restaurants. Plus children 11 years and under now eat free with a purchase of an adult dining plan. We hope to see you again on future trips.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-Feb-2017
Surprised by how much we loved this hotel. The upgrade they gave us was perfect for the way we wanted to spend our time.
Comment from Hotel Management
8-Feb-2017 by - Atlantis Management Team, Hotel Management
Hi Expedia User, Thanks for visiting Atlantis! We are excited to hear that your time at Atlantis' Beach Tower was worthy of five-stars and we are pleased that our staff was able to assist you with a room upgrade. We value your recommendation to other travelers and do hope you will join us again on future trips.
4out of 5
by A verified traveller fromBoston

Posted 31-Jan-2017
Pros: Well maintained; friendly staff
Cons: Cost of food and choice of places to eat
People v friendly. Many of the restaurants were closed because its not the busy season. Food was very much over priced and because of lack of options except for Atlantis facilities we had no choice but to used the overpriced places.
Comment from Hotel Management
5-Feb-2017 by - Atlantis Management Team, Hotel Management
Hi Mike, It was a pleasure welcoming you to Atlantis! It sounds like you had a wonderful visit to paradise and please know, now guests can enjoy all the wonder of Atlantis with three great dining plans offering full breakfast and dinner at some of our most popular restaurants. Plus children 11 years and under now eat free with a purchase of an adult dining plan. We hope to see you again on future trips.
5out of 5
Recommended
for Everyone
by A verified traveller

Many amenities. Many fun things to do.

Posted 28-Jan-2017
Pros: Activities Fabulous acquariumsand dolphin show Clean Helpful staff
Cons: Nothing...perfection!
Location: Paradise but a fun boatride away from Nassau proper and lots of shops and restaurants. They seem to have a handle on crime.
THISis our 5 th trip.Brought friends and they concur it is the best vacation spot.Had a wonderfull time Many things to do but many peaceful spots. The staff always goes the extra mile toplease. Will go back again Cant wait !
Comment from Hotel Management
1-Feb-2017 by - Atlantis Management Team, Hotel Management
Hi Expedia User, Thanks for your loyalty to Atlantis! We are delighted to hear that you and your group had one of your best vacations ever with us and it sounds like our staff took great care of you. Your time Dolphin Cay and Aquaventure must have been a blast so we do hope you will join us again on future trips.