Hotel and staff was excellent. Unfortunately we were supposed to stay at the beach tower and when checking in we were told we were upgraded to the royal tower. The royal tower upgrade was a nice hotel and good location, but they gave us the harbor view when we wanted an ocean view. We also had no balcony in the royal tower which we would have had in the beach tower.
Comment from Hotel Management
17-May-2017 by - Atlantis Management Team, Hotel Management
Hi Roy, Thanks for choosing Atlantis! We are excited to hear that your time with us was excellent and it sounds like our staff took great care of you. We are also pleased that you enjoyed your time at Dolphin Cay and for those reading this review, opened in 2007 in response to a need to provide a safe haven for 17 stranded dolphins whose home was destroyed by Hurricane Katrina, Dolphin Cay is one of the world’s largest open-air, man-made marine mammal habitats. Located on the west side of the Atlantis, Paradise Island property, the 14-acre environment includes an 11-acre lagoon complete with coves and sandy beaches, 7 connected “residential” pools, a state-of-the-art education center, an animal rescue-rehabilitation hospital, an animal pharmacy, a quarantine, and a separate sea lion center. See you again soon on future trips.