Overview of The Hayes Street Hotel Nashville

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Guest reviews

4.3/5 Excellent
1,497 reviews
Guests rated this property 4.5/5 for cleanliness.


  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air Conditioning


Explore the area

Popular LocationVanderbilt University4 min walk
Popular LocationMarathon Music Works6 min drive
RestaurantNashville Broadway1 min walk
RestaurantLas Palmas1 min walk
AirportNashville, TN (BNA-Nashville Intl.)11 min drive

Choose dates to view prices

  • Standard Room

    4.6/5 guest room rating

    Room amenities

    • 315 sq ft
    • Sleeps 2
    More details
  • Standard Double Room, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 315 sq ft
    • Sleeps 4
    More details
  • Standard Suite, 1 Bedroom

    3.9/5 guest room rating

    Room amenities

    • 460 sq ft
    • Sleeps 4
    More details
  • Single Room, Accessible

    4.4/5 guest room rating

    Room amenities

    • 315 sq ft
    • Sleeps 2
    More details
  • Standard Double Room, Accessible

    5/5 guest room rating

    Room amenities

    • 329 sq ft
    • Sleeps 4
    More details
  • Single Room, Accessible

    4.7/5 guest room rating

    Room amenities

    • 315 sq ft
    • Sleeps 2
    More details

About this area


Located in Nashville, The Hayes Street Hotel Nashville is in the entertainment district. Ryman Auditorium and Country Music Hall of Fame and Museum are cultural highlights, and travellers looking to shop may want to visit Opry Mills. Looking to enjoy an event or a match? See what's going on at Bridgestone Arena or Nissan Stadium. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Vanderbilt University - 4 min walk
  • Marathon Music Works - 6 min drive
  • Centennial Park - 7 min drive
  • Bridgestone Arena - 7 min drive
  • Parthenon - 7 min drive

Getting around

  • Nashville Riverfront Station - 8 min drive
  • Nashville, TN (BNA-Nashville Intl.) - 11 min drive


  • Nashville Broadway - 1 min walk
  • Las Palmas - 1 min walk
  • Amerigo - 2 min walk
  • Valentino's Ristorante - 3 min walk
  • Pizza Hut - 3 min walk

About this property

The Hayes Street Hotel Nashville

3.5-star Nashville hotel in West End, walk to Vanderbilt University
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, valet parking and dry cleaning. All 105 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Safes, ironing boards and desks are among the other amenities that guests will find.
The Hayes Street Hotel Nashville offers 105 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels.
Bathrooms include a combined bath/shower unit and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: USD 34 per night

Food and drink

Free continental breakfast available 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends
1 restaurant
1 bar

Things to do

24-hour fitness centre

Family friendly

Dry-cleaning service
Free cots/infant beds


Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage

Languages spoken


Business services

24-hour business centre


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk


Smoke-free property

Room amenities


Air conditioning
Free cots/infant beds


Designer toiletries
Shower/bathtub combination


TV channels
Flat-screen TV
Premium channels

Food and drink

Coffee/tea maker


Iron/ironing board
Laptop-friendly workspace
LED light bulbs



Check-in between 3:00 PM and 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of USD 40 per pet, per stay
Dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

American Express
Diners Club

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 34 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Frequently asked questions

Can I cancel my reservation for free at The Hayes Street Hotel Nashville and receive a full refund?
Yes, The Hayes Street Hotel Nashville offers free cancellation on select room rates, because flexibility matters! Please refer to The Hayes Street Hotel Nashville cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Hayes Street Hotel Nashville?
As of Jun 4, 2020, prices found for a 1-night stay for 2 adults at The Hayes Street Hotel Nashville on Jun 5, 2020 start from CA $188, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 40 per pet, per stay. Service animals are exempt from fees.
How much is parking at this hotel?
Valet parking is available for USD 34 per night.
What time is check-in at this property?
Check-in is from 3:00 PM to 2:00 AM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Where is this property located?
Located in West End, this hotel is within 1 mi (2 km) of Vanderbilt University and Centennial Park. Bridgestone Arena and Ryman Auditorium are also within 2 mi (3 km).

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


    Location is good, but property is very basic. Don’t expect much from staff as there didn’t seem to be any sort of concierge or MGMT. Rooms are ok, but very small and cheaply furnished

    Stayed 2 nights in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We stayed here during partial quarantine and everything about our stay was awesome. Staff at the front desk both during the day and late at night are polite and friendly, and all of our questions/requests were answered. Our room was clean, modern, and the bed was A1. The hotel has seven floors and we stayed on the sixth. Parking garage entrance and connection to the main building is simple and short. The hotel is located just outside of Broadway so you're still in downtown but not bogged down by the noise. Very central location to restaurants, fast food, gas stations, the freeway, other hotels, etc. There's a cool Mexican restaurant literally next door to the hotel. Definitely not in the middle of nowhere. I highly recommend this hotel, and we will definitely be staying here again when we return to Nashville!

    Stayed 2 nights in May 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in May 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The Hayes is a small, lovely, modern hotel near downtown Nashville but out of the way of the masses. The lobby is inviting for a sit and read while offering both privacy and spaces to get to know others.

      Stayed 2 nights in Apr 2020

      4/5 Good

      • Liked: Cleanliness, amenities, property conditions & facilities

      Loved the evening entertainment. Not impressed with the breakfast. Desk clerk obviously disliked his job. I found him slightly rude and I’m personable.

      Stayed 2 nights in Mar 2020