Piscine extérieure, accès possible de 6 h à 22 h, cabanas (supplément)

Residence Inn by Marriott Nashville Downtown/Convention Center – Avis

3 out of 5

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 672 avis sur 910." "
Note de 8 – Bien, d’après 163 avis sur 910." "
Note de 6 – Acceptable, d’après 42 avis sur 910." "
Note de 4 – Médiocre, d’après 21 avis sur 910." "
Note de 2 – Terrible, d’après 12 avis sur 910." "

9,6/10

Propreté

9,4/10

Service et personnel

9,2/10

Commodités

9,6/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Francis

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour à Nashville
Hôtel de qualité offrant une expérience supérieure. Cet hôtel est très bien situé, au cœur du centre-ville de Nashville. Je recommande vivement.
Séjour de 3 nuits en avril 2023
General Manager a répondu le 19 avr. 2023
Dear Francis, Thank you for the generous rating and for your comments regarding your time at Residence Inn Nashville Downtown/Convention Center. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased we exceeded your expectations. Thank you again for your recommendation, and we look forward to hosting you soon.Juan MeraGeneral Manager

10/10 – Excellent

conrad, Super emplacement

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2019
General Manager a répondu le 12 sept. 2019
Dear Conrad, thank you for staying with us and for your gracious rating. On behalf of all of us at Residence Inn Nashville Downtown, we would like to invite you for another outstanding visit. Andrew Ward, General Manager

10/10 – Excellent

Alexis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This hotel is in perfect walking distance of Broadway. The staff were exceptionally friendly and professional. Plan to stay here from now on when we come to Nashville!!
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Deborah

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was extremely nice
Séjour de 1 nuit en mai 2024
General Manager a répondu le 26 mai 2024
Dear Deborah, We're thrilled to hear you found Residence Inn Nashville Downtown/Convention Center extremely enjoyable! Your satisfaction is our top priority, and we're grateful for your positive feedback. We look forward to providing you with another exceptional experience during your next visit. Thank you for choosing to stay with us!Juan MeraGeneral Manager

10/10 – Excellent

Jan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 26 mai 2024
Dear Jan, Knowing you enjoyed every aspect of your stay at Residence Inn Nashville Downtown/Convention Center is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back the area.Juan MeraGeneral Manager

10/10 – Excellent

Jimmy, Moreno Valley

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel
Séjour de 3 nuits en mai 2024
General Manager a répondu le 26 mai 2024
Dear Jimmy, Thank you for your positive feedback about your experience at Residence Inn Nashville Downtown/Convention Center! We're delighted you enjoyed your stay with us. We look forward to welcoming you back soon!Juan MeraGeneral Manager

10/10 – Excellent

ROBERT

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A very pleasant stay.
Séjour de 3 nuits en mai 2024
General Manager a répondu le 23 mai 2024
Dear ROBERT, We appreciate you taking the time to leave your kind rating for Residence Inn Nashville Downtown/Convention Center. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Juan MeraGeneral Manager

10/10 – Excellent

Lucas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
General Manager a répondu le 23 mai 2024
Dear Lucas, We are delighted with your rating! It's wonderful to know that you enjoyed your time at Residence Inn Nashville Downtown/Convention Center so much. We look forward to serving you again in the future.Juan MeraGeneral Manager

10/10 – Excellent

Denise

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice pool great snack excellent bar drinks. Rooms are very nice clean and comfy bed
Séjour de 2 nuits en mai 2024
General Manager a répondu le 15 mai 2024
Dear Denise, We're thrilled to hear you enjoyed the amenities at Residence Inn Nashville Downtown/Convention Center! We are delighted you enjoyed our pool and room for a restful stay. We look forward to welcoming you back for another enjoyable visit soon!Juan MeraGeneral Manager

4/10 – Médiocre

Leeann

Voyage de couple
No room service for 4 days
Séjour de 4 nuits en avril 2024
General Manager a répondu le 13 mai 2024
Dear Leeann, We apologize for the inconvenience you experienced during your stay. Please know that we take guest satisfaction seriously and will investigate this matter further to ensure it does not happen again. We appreciate your patience and understanding and hope to have the opportunity to regain your trust in the future.Juan MeraGeneral Manager

10/10 – Excellent

Lorraine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
General Manager a répondu le 14 mai 2024
Dear Lorraine, Seeing how much you loved your stay is the best thing we could hope for! Your feedback means a lot to us. Thank you for choosing Residence Inn Nashville Downtown/Convention Center.Juan MeraGeneral Manager

10/10 – Excellent

kristen

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved the outdoor pool/ hot tub area. Nice breakfast. Husband & I had a great 3 night stay. Close to walk to broadway.
Séjour de 3 nuits en mai 2024
General Manager a répondu le 7 mai 2024
Dear kristen, We're delighted to hear that you had a fantastic stay at SpringHill Suites Lumberton, especially enjoying our outdoor pool and hot tub, as well as our delicious breakfast offerings. It's great that our location enhanced your experience too. We look forward to your next visit!Juan MeraGeneral Manager

10/10 – Excellent

Beth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Walkable
Séjour de 1 nuit en mai 2024
General Manager a répondu le 6 mai 2024
Dear Beth, We are pleased to receive your generous review for Residence Inn Nashville Downtown/Convention Center. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Juan MeraGeneral Manager

8/10 – Bien

Kurt

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Its a very nice hotel. I came in for a conference. Hotel carpeting is a little worn in room. Asked for a late check out and they wouldn't do it but did it for work colleague. It was rude.
Séjour de 2 nuits en avril 2024
General Manager a répondu le 1 mai 2024
Dear Kurt, Thank you for choosing Residence Inn Nashville Downtown/Convention Center and sharing your thoughts. We're glad you enjoyed your overall stay. We apologize for any inconsistency experienced regarding late checkout and will address this to ensure fairness and courtesy in all guest interactions. We appreciate your feedback and look forward to improving your next experience with us.Juan MeraGeneral Manager

10/10 – Excellent

Rajkamal

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great place to say in Nashville, close to everything
Séjour de 2 nuits en avril 2024
General Manager a répondu le 1 mai 2024
Dear Rajkamal, We're delighted you enjoyed your stay at Residence Inn Nashville Downtown/Convention Center and appreciated our convenient location. Thank you for sharing your experience, and we hope to see you again soon for another wonderful visit!Juan MeraGeneral Manager

10/10 – Excellent

Laura

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Great hotel for a visit to Nashville. Two blocks from Broadway restaurants and bars but far enough away to avoid commotion. Great breakfast included in price. Nice gym and pool areas.
Séjour de 4 nuits en avril 2024
General Manager a répondu le 30 avr. 2024
Dear Laura, We're delighted to hear that Residence Inn Nashville Downtown/Convention Center met all your needs for a fantastic Nashville visit! It's great that our location, breakfast, and amenities enhanced your experience. We look forward to your next stay with us!Juan MeraGeneral Manager

8/10 – Bien

Richard, Hartly

Séjour de 4 nuits en avril 2024
General Manager a répondu le 19 mai 2024
Dear Richard, Thank you for choosing SpringHill Suites Lumberton. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Juan MeraGeneral Manager

10/10 – Excellent

Abbey

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed here for my birthday and a comedy show at Bridgestone and it was just a couple minutes walk and very accessible to everything. The staff was so nice and the facility was beautiful. We also loved that it was a suite and not a regular hotel room. It felt like a much nicer stay than just sleeping here.
General Manager a répondu le 25 avr. 2024
Dear Abbey, Everyone here sends you more wonderful birthday wishes. We love it when people include us in their special celebrations; therefore, we are glad we could help make your birthday enjoyable. We appreciate you sharing your generous rating and your lovely comments regarding your time at Residence Inn Nashville Downtown/Convention Center. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased we exceeded your expectations. We are glad you enjoyed our beautiful property, comfortable rooms, and hospitality. We look forward to hosting you again the next time you are in Music City.Juan MeraGeneral Manager

8/10 – Bien

Ronald

All was good
Séjour de 2 nuits en avril 2024
General Manager a répondu le 21 avr. 2024
Dear Ronald, We're glad to hear that everything met your expectations at Residence Inn Nashville Downtown/Convention Center! Thank you for sharing your satisfaction. We hope to welcome you back soon!Juan MeraGeneral Manager

10/10 – Excellent

Rochelle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
General Manager a répondu le 21 avr. 2024
Dear Rochelle, Your generous rating made our day! We are dedicated to providing every guest with a great experience at Residence Inn Nashville Downtown/Convention Center, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Juan MeraGeneral Manager

10/10 – Excellent

Nancy

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Helpful staff, great space, breakfast, easy to walk from
Séjour de 2 nuits en avril 2024
General Manager a répondu le 15 avr. 2024
Dear Nancy, We're thrilled to hear about your positive experience at Residence Inn Nashville Downtown/Convention Center! It's wonderful to know that you enjoyed the spacious accommodations and convenient breakfast options. Thank you for your kind feedback, and we look forward to welcoming you back soon!Juan MeraGeneral Manager

10/10 – Excellent

Amber

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was incredibly clean and well kept! The staff were so friendly and helpful. Our room was great and our breakfast that was included was delicious!
Séjour de 1 nuit en avril 2024
General Manager a répondu le 14 avr. 2024
Dear Amber, We're thrilled to hear you had a fantastic experience at Residence Inn Nashville Downtown/Convention Center! Our dedicated team ensured a warm and accommodating stay, while our well-appointed room and breakfast added to your enjoyment. Thank you for your kind words, and we look forward to welcoming you back soon for another memorable visit!Juan MeraGeneral Manager

10/10 – Excellent

Brett

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very clean and nice.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 14 avr. 2024
Dear Brett, We're delighted to hear you found Residence Inn Nashville Downtown/Convention Center to be immaculate and well-appointed! Our team takes pride in maintaining a high standard of cleanliness to ensure a comfortable stay for our guests. Thank you for your kind words, and we hope to welcome you back for another enjoyable experience soon!Juan MeraGeneral Manager

10/10 – Excellent

Nancy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This is a great hotel with the perfect location. I would like to thank a couple employees that made our stay fabulous. I will like to start with Gabriella at the front desk, she was very accommodating, helpful and very friendly. Joseph in the valet dept. was also very accommodating and so nice to us. Lets not forget about the housekeepers, thank you for all you do. Def recommend this hotel for a great experience.
Séjour de 3 nuits en avril 2024
General Manager a répondu le 11 avr. 2024
Dear Nancy, We're delighted that you found Residence Inn Nashville Downtown/Convention Center in a perfect location and that Gabriella, Joseph, and our housekeeping team exceeded your expectations with their exceptional service. We genuinely value your recommendation and can't wait to welcome you back for another outstanding experience!Juan MeraGeneral Manager

8/10 – Bien

Nathan Callin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location. One block from the CMHF and 3 blocks from broadway. Staff was friendly and attentive. Breakfast was good. Bartender staff at the rooftop could use some people skills.
Séjour de 4 nuits en avril 2024
General Manager a répondu le 9 avr. 2024
Dear Nathan Callin, We're thrilled you enjoyed our convenient location, staff, and breakfast at Residence Inn Nashville Downtown/Convention Center. We will address your feedback regarding the rooftop bartender staff. We look forward to welcoming you back for another enjoyable stay!Juan MeraGeneral Manager

10/10 – Excellent

Katheryne

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property was clean and accommodating. Arrived very early in the am and got us into a room very quickly which was commendable and appreciated as we flew on a red eye and I was fighting a cold. Breakfast was excellent. Only complaint was the hot tub wasn’t working properly and it just wasn’t hot. Lukewarm. Overall would definitely recommend.
Séjour de 4 nuits en mars 2024
General Manager a répondu le 7 avr. 2024
Dear Katheryne, Thank you for sharing your experience at Residence Inn Nashville Downtown/Convention Center. We're delighted to hear you appreciated our cleanliness and prompt service. It's wonderful to know you enjoyed our delicious breakfast offerings. However, we apologize for the inconvenience with the hot tub and appreciate your understanding. Thank you again for your comments, and we look forward to welcoming you on your next visit.Juan MeraGeneral Manager

10/10 – Excellent

Amy, Rockford

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved everything about the hotel. The kids were in love with the room and the breakfast was great as well!
Séjour de 2 nuits en mars 2024
General Manager a répondu le 4 avr. 2024
Dear Amy, We're delighted to hear you loved everything about your stay at Residence Inn Nashville Downtown/Convention Center! It's wonderful that the room captured the kids' hearts, and we're thrilled you enjoyed our breakfast offerings. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great experience soon!Juan MeraGeneral Manager

10/10 – Excellent

Meredith

Séjour de 3 nuits en mars 2024
General Manager a répondu le 24 avr. 2024
Dear Meredith, We are delighted you enjoyed your stay at Residence Inn Nashville Downtown/Convention Center. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Juan MeraGeneral Manager

8/10 – Bien

Paulo

Séjour de 4 nuits en mars 2024
General Manager a répondu le 23 avr. 2024
Dear Paulo, We appreciate your rating! It is great to know you enjoyed your time with us. All of us here at Residence Inn Nashville Downtown/Convention Center look forward to your next visit.Juan MeraGeneral Manager

10/10 – Excellent

Andria

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved the location walking distance to music center, stadiums strip
Séjour de 2 nuits en mars 2024
General Manager a répondu le 3 avr. 2024
Dear Andria, We're delighted to hear that you loved the convenient location of Residence Inn Nashville Downtown/Convention Center, within walking distance to the music center and stadium strip. It's fantastic that our location enhanced your experience in Nashville. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future!Juan MeraGeneral Manager

10/10 – Excellent

Michael

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 3 nuits en mars 2024
General Manager a répondu le 3 avr. 2024
Dear Michael, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Residence Inn Nashville Downtown/Convention Center.Juan MeraGeneral Manager

4/10 – Médiocre

Michelle

Voyage de couple
Points forts : Service et personnel, commodités
Points faibles : État et installations de l’hébergement
This is our third time in Nashville, and third time staying at the Marriott Residence Inn. The first two times were GREAT, which is why I wanted to stay here again. This time we had a problem with the air/temperature of the room. The thermostat appeared to not be working. I had it set on 60 degrees, and it was VERY stuffy, and warm in the room! The temperature in the hallway was cooler than our room. (1527) I even kept the door open for a bit, trying to cool the room down. I called the 2nd day we were there when noticing the temp wasn't changing, and nobody came up to fix it. The other complaint I have, is the shower head was leaking...not that I would care, except the metal drain it was dripping on...was a "ding, ding" ALL NIGHT LONG!! I put a washcloth to soften the dripping sound, but once the washcloth was soaked with water, the loud "ding" sound was back. PLEASE let someone know about our problems. We LOVE Nashville, and would LOVE to stay at this property again. The room was clean, the staff was nice, and the breakfast is good also.
Séjour de 4 nuits en mars 2024
General Manager a répondu le 31 mars 2024
Dear Michelle, We sincerely apologize for the inconveniences you encountered during your recent stay. Your loyalty and feedback are invaluable to us. We regret that your room temperature and shower head issues impacted your comfort. Rest assured, we will address these concerns promptly to ensure a more seamless experience for future visits. Thank you for acknowledging our clean rooms, friendly staff, and breakfast offerings. We hope to welcome you back for a truly exceptional stay.Juan MeraGeneral Manager

8/10 – Bien

Michael N

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient
Séjour de 2 nuits en mars 2024
General Manager a répondu le 31 mars 2024
Dear Michael, We're thrilled to hear you found Residence Inn Nashville Downtown/Convention Center convenient for your stay! Our team is dedicated to providing seamless experiences for our guests. We look forward to welcoming you back soon!Juan MeraGeneral Manager

4/10 – Médiocre

Alison

Séjour de 1 nuit en mars 2024
General Manager a répondu le 20 avr. 2024
Dear Alison, We thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing.Juan MeraGeneral Manager

10/10 – Excellent

Mercy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff who met us at the front desk was exceptional, and made us feel welcome right away. We were able to check in early and get settled in. The room was clean and met our expectations. The breakfast was delicious and offered good options. The property is located close to several areas of interest, and is very walkable. If there was one thing that could be improved, it would be the shower design. The half glass door design allows for too much splashing on the floor. Overall the stay was wonderful, and I would certainly choose this property again if I were in the area.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 1 avr. 2024
Dear Mercy, Thank you for your outstanding review! We're delighted you had a wonderful stay at Residence Inn Nashville Downtown/Convention Center. Our staff takes pride in providing exceptional service, and we're thrilled to hear they made you feel welcome. It's great to hear you enjoyed our clean rooms, delicious breakfast, and convenient location. We appreciate your feedback regarding the shower design and will consider it for future improvements. We look forward to welcoming you back on your next visit to the area!Juan MeraGeneral Manager

6/10 – Acceptable

BRADY

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No
Séjour de 2 nuits en mars 2024
General Manager a répondu le 28 mars 2024
Dear BRADY, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to rate your visit. We are always grateful for feedback that helps us better serve our guests. Thank you again for your business, and we hope you will revisit us for the flawless hospitality we strive to provide every guest.Juan MeraGeneral Manager

10/10 – Excellent

Ileana

Séjour de 2 nuits en mars 2024
General Manager a répondu le 15 avr. 2024
Dear Ileana, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Nashville Downtown/Convention Center; we hope to see you again soon. Juan MeraGeneral Manager

10/10 – Excellent

Katee

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super easy to check in staff was very nice and accommodating. Everything was clean and the property was only 5 minutes from downtown/broadway. The breakfast was also amazing and plenty of options!
Séjour de 1 nuit en mars 2024
General Manager a répondu le 26 mars 2024
Dear Katee, We're thrilled you had a positive experience at Residence Inn Nashville Downtown/Convention Center! We're glad you found everything clean and enjoyed our convenient location near downtown. Thank you for highlighting our delicious breakfast options. We look forward to welcoming you back for another enjoyable stay!Juan MeraGeneral Manager

8/10 – Bien

Clara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 25 mars 2024
Dear Clara, We love knowing that you had such a great experience. Thanks for choosing Residence Inn Nashville Downtown/Convention Center, and we hope your next visit with us will be soon!Juan MeraGeneral Manager

10/10 – Excellent

Marybeth

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Comfortable room, quiet, close to Broadway!
Séjour de 3 nuits en mars 2024
General Manager a répondu le 19 mars 2024
Dear Marybeth, We're thrilled you found your room comfortable and enjoyed the quiet ambiance at Residence Inn Nashville Downtown/Convention Center! Our proximity to Broadway adds to the convenience of your stay. Thank you for highlighting these positive aspects of your experience. We hope to welcome you back for another enjoyable stay soon!Juan MeraGeneral Manager

10/10 – Excellent

Susan, Huntsville

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great amenities and short walk to Bridgestone Arena.
Séjour de 3 nuits en mars 2024
General Manager a répondu le 19 mars 2024
Dear Susan, We're thrilled you enjoyed the great amenities at Residence Inn Nashville Downtown/Convention Center! Our proximity to Bridgestone Arena makes us an ideal choice. Thank you for highlighting this convenience. We're glad you had a positive experience and hope to welcome you back for another fantastic stay soon!Juan MeraGeneral Manager

10/10 – Excellent

Mathew

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and comfy. Close to area attractions.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 16 mars 2024
Dear Mathew, Thank you for the fantastic review of Residence Inn Nashville Downtown/Convention Center! It is lovely to hear that you found our hotel clean and comfortable, with a convenient location. Our team strives to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back soon!Juan MeraGeneral Manager

8/10 – Bien

Cristina

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice property, clean rooms, amazing location , close to everything! Yes, there is xtra charge for the valet parking but the $50/day to keep my car in an indoor garage in downtown Nashville is well worth it. The only negative comment I have is about this hotel is in regards to the poor breakfast choices, items such as bacon, pancakes, waffles should be added to the every day scrambled eggs and oatmeal offered . I would definitely recommend this hotel, I would stay here again myself, just have breakfast somewhere else. Cristina
Séjour de 3 nuits en mars 2024
General Manager a répondu le 15 mars 2024
Dear Cristina, Thank you for choosing Residence Inn Nashville Downtown/Convention Center. We're pleased to hear that you enjoyed our clean rooms and convenient location. Your feedback about breakfast is valuable, and we will consider your suggestions for improvement. We're glad to hear that you would recommend our hotel and look forward to welcoming you back soon!Juan MeraGeneral Manager

6/10 – Acceptable

Amanda

Séjour de 3 nuits en mars 2024
General Manager a répondu le 15 mars 2024
Dear Amanda, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Juan MeraGeneral Manager

6/10 – Acceptable

Genevieve

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Points faibles : Propreté
The room service and cleaning wasn’t good.
Séjour de 3 nuits en mars 2024
General Manager a répondu le 7 mars 2024
Dear Genevieve, We appreciate your feedback regarding the room service and cleaning. Ensuring a clean and comfortable environment is a top priority for us. We apologize for any inconvenience you experienced during your stay. Your comments will be shared with our team to address any areas needing improvement. We hope you will give us another opportunity to provide you with the exceptional service and cleanliness that we strive for with each guest's stay. Thank you for choosing to stay with us.Juan MeraGeneral Manager

10/10 – Excellent

Tracey, Oscoda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved our stay here! Would definitely stay again. Short walk to Broadway, Bridgestone Arena and other local attractions. The room was spacious, quiet and the bed was very comfortable. I want that bed for my home! Sheets were crispy clean, pillows not so fluffy that you couldnt use them. Breakfast was great. Many offerings, hot coffee and area was clean and comfortable. Drawbacks were as stated in other reviews....the entrance to parking, and the building was not well marked. It took a little patience, but was worth the inconvenience. It is $50 per night for parking, but it seems all the downtown hotels have comparable fees. Once our car was parked it was easy to walk to where we wanted to go. We went to the rooftop bar at night and had drinks and appetizers. Food was good, and reasonably priced. Service was lacking on the night we were there, which was disappointing. They weren't too busy, but our server was less than attentive....my husband took our empty glasses back to the bar and ordered fresh drinks and to ask for a box for our leftovers. But, the view was beautiful!
Séjour de 2 nuits en mars 2024
General Manager a répondu le 6 mars 2024
Dear Tracey, Thank you for choosing Residence Inn Nashville Downtown/Convention Center! We are delighted you enjoyed your stay and that our spacious, quiet rooms and comfortable beds contributed to your overall experience. We appreciate your feedback regarding parking and the rooftop bar and will strive to improve in those areas. Thank you for your kind words, and we look forward to welcoming you back soon!Juan MeraGeneral Manager

10/10 – Excellent

Ken

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved the location to Broadway. The room, staff and property were amazing
Séjour de 1 nuit en mars 2024
General Manager a répondu le 4 mars 2024
Dear Ken, We're delighted you enjoyed Residence Inn Nashville Downtown/Convention Center's convenient location near Broadway and had an amazing experience with our room, staff, and property. Your satisfaction is our priority, and we're thrilled to have exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back for another fantastic stay.Juan MeraGeneral Manager

10/10 – Excellent

Michael

Voyage de couple
Great hotel. Very clean and staff was super nice.
Séjour de 3 nuits en février 2024
General Manager a répondu le 4 mars 2024
Dear Michael, We're thrilled to hear you had a great experience at Residence Inn Nashville Downtown/Convention Center! Your compliments about our cleanliness and friendly staff are greatly appreciated. Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay.Juan MeraGeneral Manager

10/10 – Excellent

Alex

Voyage de couple
Points forts : Commodités
Fantastic stay!! Having a valet on sight and a full kitchen was wonderful. I was really impressed how nice the entire property is for the price. I travel extensively and this has been a true gem.
Séjour de 2 nuits en mars 2024
General Manager a répondu le 4 mars 2024
Dear Alex, We're delighted to hear about your fantastic stay at Residence Inn Nashville Downtown/Convention Center! It's wonderful to know that our valet service and fully equipped kitchen added to your experience. Thank you for recognizing the value of our property, and we're thrilled to be considered a true gem among your extensive travels. We look forward to hosting you again soon!Juan MeraGeneral Manager

8/10 – Bien

Scott

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Enjoyed our stay.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 3 mars 2024
Dear Scott, We're delighted to hear you enjoyed your stay at Residence Inn Nashville Downtown/Convention Center! Your satisfaction is our priority, and we're thrilled to have met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful experience soon!Juan MeraGeneral Manager