We booked two rooms for 3 nights at Dream Nashville. The location was PERFECT for the Honky Tonk area on Broadway as well. It is also just steps from Printers Alley.
The rooms were beautiful with soaring 15 feet ceilings, sliding doors to the bathroom, huge showers, super comfy beds and finer linens, large flat screen TV.
Dee was super helpful and friendly. She actually was the hostess outside of the bar and restaurant area in the lobby but was quick to engage in a conversation and offer us recommendations, even looking up some ideas for us. Benjamin was the same - super helpful in tagging and holding all of our bags after check out as our flight didn't leave until 5pm. When we walked back in to claim them, we didn't even have to ask, he retrieved them and waited for our car to arrive and then loaded them. The front desk gladly delivered ice to our rooms upon request. One night I was hungry for a late night snack. I phoned the front desk associate to see if the restaurant was still open. He informed me the restaurant had just closed and responded with, "let me run over and see if the kitchen can whip that up for you". Above and beyond. I wish I could remember the young woman who was at the front desk when we arrived and when we were leaving because she was incredibly friendly and welcoming.
The hotel is beautiful with a wonderful location and consistently provided the creme de la creme of customer service. Highly recommend!