Ratings based on 1,430 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from ixonia Wisconsin

Nice hotel within walking distance to everything

Posted 2-Feb-2016
Pros: Clean & very friendly atmosphere
Location: Near all for you to choose
Loved everything Nashville had to offer. Will be back!!
4 out of 5
Recommended
for Everyone
by A verified traveller from massachusetts

Nice hotel...close to downtown

Posted 2-Feb-2016
Pros: Hotel was clean...helpful staff Free on demand shuttle to nearby destinations
Cons: Airport shuttle would be nice
Location: Pretty close to downtown and broadway
Stayed here for a weekend pleasure trip. Concierge was helpful in getting me dinner reservations an a busy Saturday night.
5 out of 5
Recommended
for Everyone
by A verified traveller

great stay!

Posted 26-Jan-2016
Check in Clerk was extremely nice and helpful! Very surprised to see that despite blizzard 2016, staff seemed upbeat and ready to help in any way.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel close to all downtown attractions

Posted 26-Jan-2016
Fun town, great live music. A must do! Good ice hockey arena, hall of fame and Honky Tonk Row
1 out of 5
by A verified traveller

Dirty would not recommend

Posted 24-Jan-2016
Very dirty!!! Even after complaining! The bedding was never changed from the last guest..hair strands were present on the pillows and on the sheets. The carpet had crumbs everywhere. The bathroom still had used complimentary shampoo/conditioner and used bar of soap.. Long hair covering the bathroom floor..even open condom package in the bed stand!! Paint peeling from the bathroom ceiling, the list really goes on...would never recommend or stay there!
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, GA

Great location, really liked the vibe.

Posted 24-Jan-2016
The service was not great, our room was not serviced the second day. In addition, we called to say the deadbolt was broken(stayed in closed position) so when you exit the room stayed open. They said they fixed it but did not. When they serviced the room, the cleaning staff left it open. We called down to report it and we got a lousy bottle of Zinfandel we did not drink.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location---nice staff

Posted 22-Jan-2016
Pros: location and staff
Cons: hot water for everyone...no matter how many quest are there
Location: great bars and restaurants near by
1st night was rough with a college fraternity next to us. Had to call the office 2 times for noise. The next morning, we had no hot water. 2nd night and morning was great...quiet and hot water.
4 out of 5
Recommended
for Everyone
by A verified traveller from N.Ky (Cincinnati, OH)

Nice hotel. A little far from Broadway

Posted 21-Jan-2016
Nice hire but a little far from Honky Tonk Row and uphill on walk back! Shuttle was nice but stopped at 10:30ish. Too far to walk in January! We used the shuttle out and cabs home! Would probably stay closer next time. But we got engaged so it was still great!
2 out of 5
by A verified traveller from Bend, Oregon

Close to downtown

Posted 20-Jan-2016
The hotel is close to downtown. Staff is very friendly. Rooms appear to be clean at fkraf appearance. No fans, ability to open windows to vent room. Condensation running down windows onto the wall and down near plugins makes a person nervous. One of our four rooms had bed bugs. No hot water one day for showers.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great staff but walls are thin

Posted 20-Jan-2016
The staff was more than accommodating. My wife and I got stranded due to a broken down vehicle and staff gave us $30 credit towards food at their restaurants. Great folks! The only con was that we could hear almost everything in the rooms around us.