The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 173 square feet (16 square meters) include conference space. An area shuttle within 10 km and a roundtrip airport shuttle at scheduled times are complimentary for guests. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.
Narita Gateway Hotel has designated areas for smoking.