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Reviews of Kasuga Hotel

3.5 out of 5
Kasuga Hotel
40, Noborioji-cho, Nara, Nara-ken

Reviews

9.2

Wonderful

Rating 10 - Excellent. 54 out of 85 reviews" "
Rating 8 - Good. 25 out of 85 reviews" "
Rating 6 - Okay. 6 out of 85 reviews" "
Rating 4 - Poor. 0 out of 85 reviews" "
Rating 2 - Terrible. 0 out of 85 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Reeve

Travelled with partner
Liked: Staff & service
Like walking into a 70s movie. Dirty carpets and terrible (western) breakfast did not match the price point. Nice staff and location are indeed a plus but not nearly enough to warrant a return visit.
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

clement

Stayed 2 nights in Apr 2023

8/10 Good

Nihal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Cameron

Stayed 2 nights in Feb 2020

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Position - close to Nara Park. Close to numerous restaurants. Very limited English support but staff only too pleased to try and help. The rooms were spacious and clean. Memory foam type mattress on the floor which was not the most comfortable. There is a small coffee shop area in the reception but no evidence of a bar or other additional area in which meet and have a drink. The highlight of our visit and one reason for choosing were the 'hot spring baths' - whilst public most time we were the only people there. Male and female areas. I would recommend but with Olympics looming they could do with reviewing multilingual information. Overall would recommend
Stayed 2 nights in Dec 2019

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Masuda on Sep 8, 2019
Thank you very much for choosing our hotel. We are grateful to you for having received good reviews. We are also content you have had a pleasant days. We hope you had another opportunity to visit Nara.

8/10 Good

Law

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location are convenient to subway station and walking street,nara park. Hotel staff are very friendly,just breakfast are not choice.
Stayed 2 nights in Feb 2019

10/10 Excellent

Ruby, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is next to the Park where the deers roam free and an Art Exhibition is in the park. I was very satisfied with the staff. The onsen was the reason why we picked the hotel, and definitely worth it. This hotel also had a huge bathroom, my bathroom experience was awesome. Because the bathrooms have been very small.
Stayed 1 night in Aug 2018

10/10 Excellent

Mario, Napa, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Nara ryokan
Ryokan is perfectly located near Nara Park and the major attractions. Staff is friendly and very helpful. Public bath on first floor with both indoor and outdoor warm soaking pools (separate men's and women's) was delightful! Room was Japanese style with tatami flooring and futon/duvets for sleeping. Buckwheat pillows a little firm, but still slept like a log! Recommend highly!
Response from Nobuo Masuda on May 27, 2017
Thank you very much for choosing our hotel the other day. We are also content you could have a pleasant time in Nara. We wish you had opportunity to visit our city once again, where we can see beautiful scenery of the four season in Nara Park.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jean-Yves, Jalhay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience !
This is maybe ( I am quite sure though) the best hotel I have ever been to. Wonderfully located (the 5 story pagoda is maybe 100 meters away...), wonderful service, beautiful and comfortable room. In-house beautiful onsen. Incredible breakfast (we had our table prepared with variety of dishes in a private alcove ! Surely not overpriced for its quality. Bravo !

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tony, Monterey, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained close to rail station
So happily shocked at the large size traditional Japanese room. They even have a liitle kids amenities bag for my daughter and multiple bags of free snacks in the room. Public bathhouse was also large and mostly vacant. Location is right across the street from the Kintetsu Nara Station. I only wished we stayed more than 1 night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is prime. Next to Nara Park n also train station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, next to Kintetsu Nara station. Room was large with nice amenities. Definitely recommend to stay.

8/10 Good

Hawaii kara, Hawaii, U.S.A.

Liked: Cleanliness, property conditions & facilities, room comfort
A pleasant stay, but the staff could have been more welcoming.

10/10 Excellent

Mouse, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Japanese Ryokan Experience
The Kasuga Hotel is a true Japanese Ryokan experience: gracious hosts, beautiful Japanese rooms with tattami matts and futons to sleep on, real Japanese breakfast (there is a choice of Western breakfast also) and the best part: the onsen, the baths. There are indoor and outdoor baths with bubbling water, a garden stream with little waterfalls and a lovely shrine. It is the best way to start or end your day. Everything is impeccably clean. The Kasuga Hotel's location is also perfect. You are within walking distance of all the major sights and right around the corner from a nice shopping area with lots of restaurants. We stayed here four nights and count the Kasuga Hotel as one of the best we stayed in during our trip to Japan.

10/10 Excellent

Andrea, Kagawa, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Japanese Experience!
This was our first time in Nara and the location could not have been better! It was right at the entrance to the park, the shopping arcade and train station were less than a block away and they had parking (we had a car). We stayed in a Japanese style room and our room was clean and large. For a family of 5, we had plenty of space! We loved the onsen, especially the outdoor bath and the food was delicious! The staff spoke English and very friendly. We would definitely stay here again!

10/10 Excellent

Kevin, Maroochydore Queensland Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice surprise. Spacious room with all the comforts. Spotlessly clean bathroom and toilet. Great location 300m to station and buses. If you are after the perfect Japanese style accommodation you won't get better than this. Staff are friendly and helpful nothing was too much trouble,wish we could have stayed longer.

10/10 Excellent

Daniel, Portland Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic traditional hotel in Nara
This hotel/ryokan is truly outstanding. Exceptionally nice staff, many have perfect English. Our tatami may traditional room was amazing. Well supplied bathroom. The breakfast each morning was tasty and quite filling. It was only a 10 minute walk to the shrines, temples and park.

6/10 Okay

Carey, New York City

Liked: Cleanliness, staff & service
Just a little too far out...
I didn't really think about where this hotel was located when I booked it. It's quite far from any city center (but, easily reachable on the bus from the train station). It's really not catered to American/European tourists, though. It's really for Japanese families that are getting away for the weekend etc. We had a TERRIBLE ramen meal in the little noodle shop in the lobby--- don't eat there!!!! The baths were fine; and, the traditional Japanese room was fine, too. It was ok; but, I would never stay at this hotel again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central hotel
This was a real treat. The staff could not do enough to help us. Breakfast was either Japanse or Western. Service with a smile!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay!
It was very convenient with the Kintetsu Nara station near by and next to the Nara park. The room was big and spacious and the service was very good. The public baths were varied and spacious and the outside baths were great! It was very nice to come back to the room with Japanese tea and sweets waiting for us. It was also great to come back to a room with our futon beds made. There was a coin laundry and a cute store in the lobby. We loved the yukata and tabi socks set with haori PJs, and the creams and lotions in the bathrooms were very nice.

10/10 Excellent

Vic, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, Courteous staff
location was great as it was just beside the nara train station. Staff was very courteous and made you feel welcome. Like the public bath which comes with an outdoor bath as well! Advice, don't pay for the dinner or breakfast, you get much better value for money if you eat at the eating places at the nara station.

10/10 Excellent

Chris, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Surprise at Kasuga Hotel Nara
Booked over the net and didn't realise it was a ryokan hotel. Everything was exceptional. Located next to the major park/tourist attraction of Nara, very short walk to Nara station and the BEST onsen I have found so far. Staff were as you expect good staff to be without being over the top. Absolutely brilliant! Don't go there this hotel is all mine!!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, close to everything
Would highly recommend, it was the best place I stayed at in Japan! The staff are so helpful, and the traditional baths are so amazing after a big day of exploring all that Nara has to offer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nara Wonderful Hotel
Good hotel, good service, nice breakfast

8/10 Good

Kim Yu, California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More of a Japanese style hotel that we think
Great location, excellent service and accomodation. Room walls are thin and susceptible to next room noise. Our western room is next door to a Japanese style room that had a banquet karaoke party that went on through midnight. Late morning sleepers beware as other guests wake up early and greet each other loudly. Other than that hotel is wonderful.

8/10 Good

MIHO

Stayed 2 nights in Jan 2024

10/10 Excellent

Byoungjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 만족하고 갑니다.
Stayed 1 night in Nov 2023
Response from Nobuo Masuda on Nov 18, 2023
Thank you very much for choosing our hotel the other day. We are grateful to you for receiving your good reviews. We are also happy you could have a pleasant days in Nara. We wish you would visit our hotel some day again.

10/10 Excellent

Uno

Stayed 1 night in Aug 2023

10/10 Excellent

SHUICHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
思い出づくり
Stayed 1 night in Dec 2021

6/10 Okay

MAYUMI

Liked: Cleanliness, property conditions & facilities, room comfort
駅から近く、東大寺にも徒歩圏内の宿
駅から徒歩で五分かからない立地は最高。大浴場も湯使用が豊で、疲れを癒すには快適。観光地なので値段が高いのはしょうがないとしても、個人的に一泊朝食付きの値段の割に朝食は物足りなく感じましたー。
Stayed 1 night in Dec 2021
Response from 増田 on Dec 7, 2021
この度は、当館をご利用頂き誠に有難うございました。なにぶん至らぬところもありましたが、ご丁寧なお言葉を頂き、スタッフ一同感謝いたしております。四季折々の風情が感じられる奈良へ又のお越しをお待ち申し上げております。

8/10 Good

miyo

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2021

10/10 Excellent

midori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Miyuki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
奈良！再訪希望！
快適な一泊旅行になりました
Stayed 1 night in Oct 2021
Response from 増田 on Nov 16, 2021
この度は、当館をご利用下さいまして、誠に有難うございました。なにぶん至らぬところもありましたが、ご丁寧なお言葉を頂き、従業員一同感謝いたしております。機会ございましたら、又のお越しをお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless experience
It’s a really wonderful experience of staying in Nara for one night. The position just next to the subway is convenient enough that we can meander around the city immediately after check in. The staff is friendly and hospitable , he led us to the room with hot match tea, and we got a tea souvenir the next day. The public outside onsen is also the highlight, we enjoy very much with Kasuaga hotel and hope we would visit again soon in the future!
Stayed 1 night in Apr 2021
Response from Masuda on Apr 26, 2021
thank you very much for choosing our hotel the other day. We are also happy you could have a pleasant days during your stay in Nara. Although there are few tourists everywhere in Japan because of the Covid-19 spread, we believe that tourism in Japan will get over the crisis in the future and lots of overseas and domestic visitors will enjoy sightseeing in many places of the nation. We look forward to your visiting our city some other day again.

10/10 Excellent

AKIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

PAN CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Very good service and close to tourists spot!
Stayed 2 nights in Oct 2019
Response from Nobuo Masuda on Oct 9, 2019
Thank you very much for choosing our hotel the other day. We are also happy you could have a pleasant days in Nara. We are grateful to you for having received your good reviews. We wish you could visit some day again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
奈良に来たら、また止まりたいホテルになりました。
最初にフロントでチェックイン後、お部屋まで案内してもらいました。その後に着物を着たスタッフの方が冷たい抹茶とお菓子を出して貰ったのですが、暑かったので疲れが取れるようでした。他のホテルには無い安心感と高級感を感じました。リニューアルしたばかりのお部屋は綺麗でお風呂が檜風呂、良かったです。 朝食も美味しくお腹いっぱいになりました。 近鉄奈良駅から直ぐなので、とても便利が良かったですねっ(^_^)/
Stayed 1 night in Aug 2019
Response from 増田 on Aug 31, 2019
この度は、当館をご利用いただき誠に有難うございました。なにぶん、至らぬところもありましたが、ご丁寧なお言葉を頂きまして、従業員一同感謝いたします。四季折々の風情が感じられる奈良へ又のお越しをお待ち申し上げております。

10/10 Excellent

Ming-Tso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Nobuo Masuda on Aug 18, 2019
Thank you very much for choosing our hotel the other day. We are satisfied that you could have a pleasant days in Nara, and we are grateful to your good reviews. We hope you could visit Nara some other day if you had opportunity.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Masuda on May 20, 2018
Thank you for choosing our hotel the other day. We are content you could have a pleasant time in Nara.

8/10 Good

ChiaHui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nobuo Masuda on Apr 17, 2018
Thank you very much for choosing our hotel the other day. We are also happy you could have a pleasant day during your stay. We are grateful to your good reviews.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The amount of meal was too less to be full.
Stayed 1 night in Feb 2018

8/10 Good

MIFUYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好感もてるホテル
古いけれど、サービスはゆき届き、好感もてる。ロケーションは観光に抜群です。
Stayed 1 night in Dec 2017