expedia

Palazzo Caracciolo Napoli - MGallery

Star Rating
4 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
1,276 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Naples Cathedral
    6 min walk
  • Popular Location
    Naples Underground
    9 min walk
  • Restaurant
    Rescigno
    4 min walk
  • Restaurant
    Pizzeria Cacialli Nunzio
    4 min walk
  • Airport
    Naples (INP-Naples Central Rail Station)
    8 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Junior Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Family Suite

    Room Amenities

    • Sleeps 4
    More details

About this area

Naples

Located in Naples's Naples City Centre neighbourhood, Palazzo Caracciolo Napoli - MGallery is in the city centre and near the airport. Naples National Archaeological Museum and Teatro di San Carlo are cultural highlights, and some of the area's notable landmarks include Naples Cathedral and Santa Chiara. Our guests appreciate the hotel's convenience for public transport: Piazza Cavour Station is 7 minutes by foot and Museo Station is 10 minutes.

What's nearby

  • Popular Location
    Naples Cathedral - 6 min walk
  • Popular Location
    Spaccanapoli - 7 min walk
  • Popular Location
    Naples Underground - 9 min walk
  • Popular Location
    Naples National Archaeological Museum - 14 min walk
  • Popular Location
    Santa Chiara - 17 min walk

Getting around

  • Piazza Cavour Station - 7 min walk
  • Naples Central Station - 14 min walk

Restaurants

  • Rescigno — 4 min walk
  • Pizzeria Cacialli Nunzio — 4 min walk
  • Enoteca del Grottino — 5 min walk
  • Capasso — 5 min walk
  • Pizza etc — 5 min walk

About this property

Palazzo Caracciolo Napoli - MGallery

4-star Naples hotel in Naples City Centre, walk to Naples Cathedral
This hotel features a restaurant, an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 146 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and premium bedding.
Palazzo Caracciolo Napoli - MGallery offers 146 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a bath and shower, a bidet and a hairdryer.
This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests aged under 14 years old are not allowed in the health club, fitness facility or spa tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

  • The property is a member of Historic Hotels of the World.

Policies

Check-in

Check-in available 24 hours
Express check-in

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 25 per night.

Pets

  • Pets are allowed for an extra charge of EUR 20.00 per pet, per stay (maximum EUR 15.00 per stay).
  • Dogs and cats only
  • 1 per room (up to 22 lb/10 kg)

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Valet parking fee: EUR 28 per day (in/out privileges)
  • Pet fee: EUR 20.00 per pet, per stay (maximum EUR15.00 per stay)
  • Crib (infant bed) fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99 due to national regulations. For further details, please contact the property using the information in the booking confirmation. This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Property is also known as

  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel
  • Palazzo Caracciolo Napoli MGallery Sofitel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: EUR 28 per day
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • bathtub or shower
  • Bidet
  • Hairdryer

Entertainment

  • LCD TV
  • premium channels
  • satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Nearby things to do

Activities

Where to eat

4.4

Excellent

5 - Excellent
662
4 - Good
472
3 - Okay
94
2 - Mediocre
30
1 - Poor
18
4.5
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel with lovely helpful staff. Lovely breakfast. Hard to do better than this elegant old hotel.

Stayed 3 nights in Dec. 2019

3/5

  • Liked: Cleanliness, staff & service

Stayed 1 night in Oct. 2019

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities

Room was terrible. No elevator on the 4th floor. Dark and small.

Stayed 1 night in Oct. 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities

    The room was beautiful. The bed was the most comfortable of any we stayed at during our trip. The staff was fabulous. The porter there was so helpful. In the morning when we were looking for a coffee shop, he walked us across the street to an amazing bakery with coffee. He really went above and beyond.

    Stayed 3 nights in Sep. 2019

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