Title: Palazzo Caracciolo Naples - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2928427&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palazzo Caracciolo Naples Luxury hotel with a fitness center and a steam room ## Photo gallery for Palazzo Caracciolo Naples ![Indoor pool - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/89e060c5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (EUR 15 per person) - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/191b743b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/9dc99546.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/439897e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - Palazzo Caracciolo Naples (Naples)](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/8b3fe80e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palazzo Caracciolo Naples offers an elegant retreat in central Naples. Guests can dine at the restaurant, relax in the steam room, or enjoy the garden and indoor pool. The helpful staff provides concierge services in multiple languages, making it easy to explore Naples. ## Reviews 8.6 Excellent ## Popular amenities - Bar - Pool - Parking available - Pet-friendly ## Room options ### Check availability for these dates Tonight [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2928427&PinnedHotelID=2928427&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 19 of 19 rooms ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/5927938a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom Bidet - 226 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed with Sofa bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/3e207c07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed with Sofa bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Sofa bed - king Premium bedding Private bathroom - 258 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Junior Suite, 1 King Bed ![LCD TV](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/6ac2ff04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Sofa bed - king Premium bedding - 377 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed (Duplex) ![LCD TV](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/6ac2ff04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Duplex) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Sofa bed - king Premium bedding - 431 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed (Nobili) ![LCD TV](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/6ac2ff04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Nobili) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Sofa bed - king Premium bedding - 452 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/cf698684.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed 7.4 Good 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom Bidet - 183 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, 1 Queen Bed ![Deluxe Room, 1 Queen Bed](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/43c942fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom Bidet - 226 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite, 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/d02cd7b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Sofa bed - queen Premium bedding - 431 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Room, 1 Queen Bed, Terrace ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/d02cd7b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Terrace ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom Bidet - 205 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Family Room, 1 Queen Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/5a5c1ae5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom Bidet - 323 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Room, 2 Twin Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/68eab371.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom Bidet - 183 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Room, Multiple Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/2f13a033.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Multiple Beds 8.0 Very good 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom Bidet - 258 sq ft - Sleeps 3 - 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Junior Suite, 2 Twin Beds (Duplex) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/2f13a033.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Twin Beds (Duplex) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom - 431 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Junior Suite, 2 Twin Beds (Scaramanzia) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/2f13a033.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Twin Beds (Scaramanzia) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom - 667 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Room, 2 Twin Beds, Terrace ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/b7814782.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds, Terrace 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom Bidet - 205 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Junior Suite, 1 Queen Bed ![Junior Suite, 1 Queen Bed](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/w3836h2565x4y4-6e5a4594.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom Bidet - Sleeps 3 - 1 Queen Bed ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/3000000/2930000/2928500/2928427/w3837h3713x3y4-e05db583.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom Bidet - Sleeps 4 - 1 Queen Bed ### Superior Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom Bidet - Sleeps 2 - 1 Queen Bed ### Superior Room, 2 Twin Beds ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Private bathroom Bidet - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/527500/527456/10efbf5e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Starhotels Terminus Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,005 reviews CA $191 CA $228 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Naples-Hotels-Starhotels-Terminus.h527456.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=6034774&destination=Naples (and vicinity)&destType=MARKET&latLong=40.878979,14.225771&searchId=8143db21-29ff-404f-b1ba-89643fa16641&top_cur=CAD) Ad ![City view from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106440000/106436300/106436251/7218af41_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NAP LUXURY GUEST HOUSE MUNICIPIO Naples City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Palazzo-Caracciolo-Napoli-MGallery.h2928427.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-Palazzo-Caracciolo-Napoli-MGallery.h2928427.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.85514%2C14.26102&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wIJVvdL11h8PNuupv5TwzHeYucs=) Via Carbonara 112, Naples, NA, 80139 #### What's nearby - Spaccanapoli \- 7 min walk \- 0.6 km - Naples Cathedral \- 7 min walk \- 0.6 km - Piazza Giuseppe Garibaldi \- 8 min walk \- 0.7 km - Naples Underground \- 8 min walk \- 0.7 km - Naples National Archaeological Museum \- 12 min walk \- 1.0 km #### Getting around - Piazza Cavour Station - 7 min walk - Naples (INP-Naples Central Rail Station) - 13 min walk - Naples Intl. Airport (NAP) - 56 min drive #### Restaurants - ‪Bar Schlemmer - ‬5 min walk - ‪Cafeteria Spaccanapoli - ‬5 min walk - ‪I Buongustai - ‬6 min walk - ‪Foria 46 - ‬4 min walk - ‪Caffetteria Rescigno - ‬4 min walk ## About this property ### Palazzo Caracciolo Naples Luxury upscale hotel near Spaccanapoli Located close to Naples National Archaeological Museum and Port of Naples, Palazzo Caracciolo Naples provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the steam room. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas. You'll also find perks like: - An indoor pool - Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge) - A computer station, tour/ticket assistance, and luggage storage - A banquet hall, 8 meeting rooms, and an elevator - Guest reviews give top marks for the helpful staff Room features All 145 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and bidets - LCD TVs with premium channels - Daily housekeeping, desks, and desk chairs ### Awards and affiliations The property is a member of Historic Hotels of the World. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/8500/8486/53d4eba8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Continental Hotel Naples Naples City Centre - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,377 reviews CA $194 CA $232 total includes taxes & fees Jan 15 - Jan 16, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=8486&PinnedHotelID=8486&HadPinnedHotel=true®ionId=-1&adults=2) ![Yoga](https://images.trvl-media.com/lodging/1000000/30000/26200/26110/b7d231f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eurostars Hotel Excelsior Naples City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,005 reviews CA $224 CA $264 total includes taxes & fees Jan 13 - Jan 14, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=26110&PinnedHotelID=26110&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/30000/26700/26632/b5e1ab72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UNA Hotels Napoli Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,001 reviews CA $172 CA $207 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=26632&PinnedHotelID=26632&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/3000000/2200000/2195800/2195712/f70e721a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Decumani Hotel De Charme Naples City Centre - Breakfast included - Free WiFi - Air conditioning - Business services 8.6 Excellent 1,000 reviews CA $143 CA $176 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=2195712&PinnedHotelID=2195712&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room, Sea View](https://images.trvl-media.com/lodging/1000000/10000/2300/2254/w3838h2562x0y0-f1ac6077.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Napoli Panorama Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 7.8 Good 1,000 reviews CA $184 CA $220 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=2254&PinnedHotelID=2254&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/527500/527456/9e5833b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Starhotels Terminus Naples City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,005 reviews CA $191 CA $228 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=527456&PinnedHotelID=527456&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 9:00 AM to 5:00 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/910000/900400/900304/707c979c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Francesco Al Monte Historical Center - Pool - Breakfast included - Pet-friendly - Free WiFi 8.8 Excellent 969 reviews CA $238 CA $280 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=900304&PinnedHotelID=900304&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/2000000/1420000/1419100/1419068/d995b2fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LHP Napoli Palace & spa Fuorigrotta - Pool - Breakfast included - Spa - Pet-friendly 9.0 Wonderful 126 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=1419068&PinnedHotelID=1419068&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/20000/19700/19647/fcc55f0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Napoli Centro Angioino Naples City Centre - Pet-friendly - Free WiFi - Air conditioning - Gym 8.0 Very good 716 reviews CA $190 CA $227 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=19647&PinnedHotelID=19647&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/ee1b5248.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Firenze Naples City Centre - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 526 reviews CA $188 CA $225 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=41262312&PinnedHotelID=41262312&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - 24-hour train station pick-up and drop-off shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Valet parking on site (EUR 30 per day) ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Gym - Indoor pool - Steam room - Stereo - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business center - 8 meeting rooms - Computer station - Conference center ### Outdoors - Garden - Terrace ### Spa - Couples treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Elevator (31 inch wide door) - Smooth flooring in room - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk (47 inches high) - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 3 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1500 - Designated smoking areas (fines apply) - No plastic coffee stirrers - No plastic drinking straws - Reusable cups - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Free daily newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from September 1 to April 30: - Swimming pool The following facilities are closed on Monday and Sunday: - Full-service spa - Sauna - Hot tub ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 20 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 11 lbs per pet) Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 150 per stay - A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 15 per person - Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3) - Valet parking fee: EUR 30 per day - Pet fee: EUR 20 per pet, per day - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Spa fee: EUR 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT063049A13CX7WUL5 ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property Guests under 14 years old are not allowed in the fitness facility or hot tub This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as MGallery Caracciolo Napoli MGallery Palazzo Caracciolo Napoli Palazzo Caracciolo Napoli MGallery Palazzo Caracciolo Napoli MGallery Collection Palazzo Caracciolo Napoli MGallery Collection Hotel Palazzo Caracciolo Napoli MGallery Collection Hotel Naples Palazzo Caracciolo Napoli MGallery Collection Naples m Gallery Palazzo Caracciolo Hotel Naples Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples Palazzo Caracciolo Napoli MGallery Sofitel Hotel Palazzo Caracciolo Napoli MGallery Sofitel Naples Palazzo Caracciolo Napoli MGallery Sofitel Palazzo Caracciolo Napoli Palazzo Caracciolo Naples Hotel Palazzo Caracciolo Naples Naples Palazzo Caracciolo Napoli MGallery Palazzo Caracciolo Naples Hotel Naples ## Frequently asked questions ### Does Palazzo Caracciolo Naples have a pool? ### How much does it cost to stay at Palazzo Caracciolo Naples? ### Is Palazzo Caracciolo Naples pet-friendly? ### How much is parking? ### What time is check-in at Palazzo Caracciolo Naples? ### What time is check-out at Palazzo Caracciolo Naples? ### Does Palazzo Caracciolo Naples provide a shuttle to the airport? ### Where is Palazzo Caracciolo Naples located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palazzo Caracciolo Naples Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 476 8 - Good 352 6 - Okay 108 4 - Poor 37 2 - Terrible 27 ### 9.0/10 Cleanliness ### 8.6/10 Staff & service ### 8.2/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Jungho Dec 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comforting room with good caring staffs ##### Jungho Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Anuj Dec 7, 2025 Disliked: Property conditions & facilities The rooms were not the best. The beds were terrible. Roberta was the only staff member who made the stay Somewhat tolerable. ##### Anuj Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Tatyana Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very beautiful hotel ##### Tatyana Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Brandon Nov 15, 2025 Liked: Cleanliness, amenities The property is quite spectacular, though the neighborhood is somewhat rough (garbage, traffic, laundry, etc…) There was no hot water in the shower, and the hot tub was out of service. Dining on the property was a fantastic experience. The staff were of average friendliness — nothing remarkable, but not bad either. ##### Brandon Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Marina Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only stayed two nights, so didn't have time to explore the hotel. This place .is huge- like a palace with galleria, two courtyards, bar and a soa ![](https://a.travel-assets.com/ugc/hotel-reviews/18df31fc-4672-4da0-ba4c-d6f09a1cc222-1762147546767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0bb02267-6b05-41a0-8c91-561f66b21301-1762147548178.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marina Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Audrey Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff was very friendly and helpful. Located in the newer part of Naples close to shopping and restaurants. ##### Audrey Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ebru Jul 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good location, best hotel option to choose in Naples ##### Ebru Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Yuval Oct 13, 2025 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness staff is great, room was extremely basic. area around was safe at all. but naples isnt safe in general so it was relatively safer. ##### Yuval Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Laura May 23, 2025 Liked: Cleanliness, property conditions & facilities The rooms are very clean and comfortable! The staff is very nice and helpful. ##### Laura Stayed 1 night in May 2025 ### 8/10 Good #### Richmond May 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Large hotel, walk to much of central Naples. ##### Richmond Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Adedayo Adewole Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can’t help but commend the incredible staff at this hotel for making our stay as comfortable and enjoyable as possible. When my daughter felt uneasy the first night, they went above and beyond by upgrading us to interconnecting rooms—an act of kindness that truly made a difference. Every member of the team was consistently helpful and attentive throughout our stay. A well-deserved five-star recommendation for their outstanding hospitality. ##### Adedayo Adewole Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Elizabeth Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is a gem in Naples. Highly recommend. ##### Elizabeth Stayed 2 nights in Jun 2025 ### 6/10 Okay #### paul Sep 6, 2025 Disliked: Property conditions & facilities The bed was uncomfortable, shower drain was very very slow . ##### paul Stayed 1 night in Sep 2025 ### 8/10 Good #### Brandy Jun 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was memorable being in such a historic building. We had a nice evening in the bar in the covered courtyard. Our room was good and we had what we needed. ##### Brandy Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Janine Clare May 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful building, clean room, ##### Janine Clare Stayed 4 nights in Apr 2025 ### 8/10 Good #### DIANA Aug 3, 2025 Liked: Property conditions & facilities The hotel is very nice. Our room was very clean and comfortable. Hotel has a beautiful section for dining. We had breakfast included which was an amazing spread. Location is well suited for exploring the historical sites however we questioned whether it was safe for walking… Most of the staff was very helpful and friendly. My experience with the reception area wasn’t pleasant. Not so helpful at checkout, rude, seemed also impatient. ##### DIANA Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Aaron Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a very nice hotel smack in the middle of a pigeon’s paradise. The streets are dirty, the city is loud. Do not attempt (women) walking the city in open toed footwear. ##### Aaron Stayed 1 night in Jul 2025 ### 10/10 Excellent #### susan Jun 8, 2025 Liked: Cleanliness, amenities The hotel service was extremely nice. The lobby, bar and restaurant were all updated and looked great. The room was very comfortable but a bit worn. The door had scratches all over it. It would have been nice to have a coffee pot in the room with pods. Breakfast was wonderful. ##### susan Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Laith Mar 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice people there and the hotel is perfect from everything ##### Laith Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Raj Aug 20, 2025 Disliked: Staff & service, amenities, property conditions & facilities We have 2 rooms back side with no sunlight, windows has view of restaurant, covered by canopy. 3 days we come only for late sleep, feel sad when go in rooms , breakfast joke no potatoes , they bring check middle of breakfast force to sign , like I am running away. My fiancé came with me one day she not want breakfast they watching her are she having breakfast . Never recommend ##### Raj Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Rocco May 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel Great Hotel in very good location. Excellent service, rooms, food. ##### Rocco Stayed 3 nights in May 2023 ### 10/10 Excellent #### shant Apr 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff Friendly service Great beds. ##### shant Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Smita Oct 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great staff!! ##### Smita Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Daniel Nov 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fun trip! Great place to stay. Traffic noise was evident but quieted down substantially by 9pm. We would stay here again. ##### Daniel Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Vincent Mar 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, would definitely stay here again ##### Vincent Stayed 3 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Savoia](https://www.expedia.ca/Positano-Hotels-Hotel-Savoia.h2406449.Hotel-Information) > > [Grand Hotel Vesuvio](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Vesuvio.h1213080.Hotel-Information) > > [Grand Hotel La Favorita](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-La-Favorita.h3111312.Hotel-Information) > > [Grand Hotel Riviera](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Riviera.h6487495.Hotel-Information) > > [Hotel Vittoria](https://www.expedia.ca/Positano-Hotels-Hotel-Vittoria.h2133932.Hotel-Information) > > [Le Sirenuse](https://www.expedia.ca/Positano-Hotels-Le-Sirenuse.h12066.Hotel-Information) > > [Grand Hotel De La Ville](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-De-La-Ville.h1130562.Hotel-Information) > > [Hotel San Francesco Al Monte](https://www.expedia.ca/Naples-Hotels-Hotel-San-Francesco-Al-Monte.h900304.Hotel-Information) > > [Marincanto](https://www.expedia.ca/Positano-Hotels-Marincanto.h2541527.Hotel-Information) > > [Grand Hotel Capodimonte](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Capodimonte.h1260076.Hotel-Information) > > [Hotel Del Mare](https://www.expedia.ca/Sorrento-Hotels-Hotel-Del-Mare.h1115056.Hotel-Information) > > [Hotel Miramare](https://www.expedia.ca/Sorrento-Hotels-Hotel-Miramare.h1265400.Hotel-Information) > > [La Meridiana](https://www.expedia.ca/Sorrento-Hotels-La-Meridiana.h2338596.Hotel-Information) > > [Palazzo M Capri](https://www.expedia.ca/Capri-Hotels-Palazzo-Morgano.h90048814.Hotel-Information) > > [Bellevue Syrene](https://www.expedia.ca/Sorrento-Hotels-Bellevue-Syrene.h4816112.Hotel-Information) > > [De Bonart Naples, Curio Collection by Hilton](https://www.expedia.ca/Naples-Hotels-The-Britannique-Naples.h21327.Hotel-Information) > > [Holiday Inn Naples by IHG](https://www.expedia.ca/Naples-Hotels-Holiday-Inn-Naples.h22859.Hotel-Information) > > [Villa Rosa](https://www.expedia.ca/Positano-Hotels-Villa-Rosa.h2528736.Hotel-Information) > > [Hotel Weber Ambassador](https://www.expedia.ca/Capri-Hotels-Hotel-Weber-Ambassador.h1175933.Hotel-Information) > > [Hotel Antiche Mura](https://www.expedia.ca/Sorrento-Hotels-Hotel-Antiche-Mura.h1058005.Hotel-Information) > > [Hotel Plaza](https://www.expedia.ca/Sorrento-Hotels-Hotel-Plaza.h2118601.Hotel-Information) > > [Hotel Montemare](https://www.expedia.ca/Positano-Hotels-Hotel-Montemare.h2131200.Hotel-Information) > > [Hotel Villa Franca](https://www.expedia.ca/Positano-Hotels-Hotel-Villa-Franca.h2003078.Hotel-Information) > > [Hotel Rivage Sorrento](https://www.expedia.ca/Sorrento-Hotels-Hotel-Rivage-Sorrento.h1766371.Hotel-Information) > > [Parco dei Principi Hotel](https://www.expedia.ca/Sorrento-Hotels-Parco-Dei-Principi-Hotel.h8532.Hotel-Information) > > [Il San Pietro di Positano](https://www.expedia.ca/Positano-Hotels-Il-San-Pietro-Di-Positano.h535991.Hotel-Information) > > [Grand Hotel Royal](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Royal.h1227638.Hotel-Information) > > [Hotel Paradiso, BW Signature Collection](https://www.expedia.ca/Naples-Hotels-Hotel-Paradiso.h11171.Hotel-Information) > > [Grand Hotel Ambasciatori](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Ambasciatori.h1227639.Hotel-Information)