Title: NeapolitanTrips Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=2517&destination=Naples%2C+Campania%2C+Italy&selected=19225991&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NeapolitanTrips Hotel Travelers sip coffee and enjoy board games during the day at this family-friendly hotel, then can arrange a limousine to historic Castel Nuovo at night ## Photo gallery for NeapolitanTrips Hotel ![Terrace/patio - NeapolitanTrips Hotel (Naples)](https://images.trvl-media.com/lodging/20000000/19230000/19226000/19225991/d6e40aaf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - NeapolitanTrips Hotel (Naples)](https://images.trvl-media.com/lodging/20000000/19230000/19226000/19225991/3e117777.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - NeapolitanTrips Hotel (Naples)](https://images.trvl-media.com/lodging/20000000/19230000/19226000/19225991/17966ce3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Billiards - NeapolitanTrips Hotel (Naples)](https://images.trvl-media.com/lodging/20000000/19230000/19226000/19225991/f8ba5aac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk - NeapolitanTrips Hotel (Naples)](https://images.trvl-media.com/lodging/20000000/19230000/19226000/19225991/32d70822.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Galleria Umberto I, NeapolitanTrips Hotel welcomes families with a garden and lobby coffee service. Guests can view local artwork in the gallery or enjoy city views from the rooftop terrace. Amenities include dry cleaning and luggage storage. ## Reviews 8.2 Very good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Breakfast available - Bar - Laundry ## Room options ### Check availability for these dates Tonight [Mar. 22 - Mar. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=19225991&PinnedHotelID=19225991&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=19225991&PinnedHotelID=19225991&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 23 - Mar. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=19225991&PinnedHotelID=19225991&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=19225991&PinnedHotelID=19225991&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=19225991&PinnedHotelID=19225991&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=19225991&PinnedHotelID=19225991&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=19225991&PinnedHotelID=19225991&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=19225991&PinnedHotelID=19225991&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/20000000/19230000/19226000/19225991/32d70822.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 7.2 Good 5 reviews - 215 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/20000000/19230000/19226000/19225991/af1c94b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 1 review - 215 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### Classic Double Room - Sleeps 2 ### View all photos for Classic Triple Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/20000000/19230000/19226000/19225991/8cf14975.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Triple Room - Sleeps 3 ### Private Double Room - Sleeps 2 ### Triple Room - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-NeapolitanTrips-Hotel-Royale.h19225991.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNaples-Hotels-NeapolitanTrips-Hotel-Royale.h19225991.Hotel-Information) ## About the area Located in Naples City Centre, a neighborhood in Naples, NeapolitanTrips Hotel is in a shopping district and near a metro station. Royal Palace and Teatro di San Carlo are cultural highlights, and some of the area's notable landmarks include Castel Nuovo and Castel dell'Ovo. Looking to enjoy an event or a game while in town? See what's going on at Diego Armando Maradona Stadium. [Visit our Naples travel guide](https://www.expedia.ca/Naples.dx6034774) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.84248%2C14.25086&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Y5k6vW2KTQXinwNC-Y33q0WkLX0=) Via dei Fiorentini 4, Naples, NA, 80133 ### What's nearby - ![Via Toledo, Naples, Italy](https://images.trvl-media.com/place/553248634041808518/b89e9201-20c9-48f6-89bd-83ea384e61a2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Via Toledo 2 min walk \- 0.2 km - ![Castello medievale Maschio Angioino, Napoli](https://images.trvl-media.com/place/6077672/1316b675-f608-4143-8b26-05b46a4479fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Castel Nuovo 5 min walk \- 0.5 km - ![Galleria Umberto I showing interior views as well as a large group of people](https://images.trvl-media.com/place/6077644/9f5b6722-2942-4768-a175-ef6f70f7faf4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Galleria Umberto I 5 min walk \- 0.5 km - ![Royal Palace showing street scenes](https://images.trvl-media.com/place/6077700/5358d2a0-5f97-41b5-aca6-7a7ff7444e11.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Palace 7 min walk \- 0.6 km - ![Napoli - Panoramica dalla loggia di San Martino](https://images.trvl-media.com/place/6175089/23d16c9a-8c76-4a48-b91f-62c8909696aa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Molo Beverello Port 8 min walk \- 0.7 km ### Getting around - Toledo Station 3 min walk - Montesanto Station 12 min walk - Naples Intl. Airport (NAP) 25 min drive ### Restaurants - Augustus 3 min walk - Angio Terrazza Roof Garden 2 min walk - Gusto Marigliano 3 min walk - Caffè Bristot Toledo 2 min walk - Kitebeer 2 min walk ## About this property ### NeapolitanTrips Hotel Family-friendly hotel near Galleria Umberto I Located close to Castel Nuovo and Teatro di San Carlo, NeapolitanTrips Hotel provides a grocery/convenience store, a rooftop terrace, and an art gallery on site. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Additional perks include: - Limo/town car service, continental breakfast (surcharge), and a foosball table - A vending machine, a TV in the lobby, and games - Smoke-free premises, a water dispenser, and outdoor furniture Room features All guestrooms at NeapolitanTrips Hotel offer thoughtful touches such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning. Extra amenities include: - Bathrooms with showers and bidets - 40-inch flat-screen TVs with cable channels - Free infant beds, electric kettles, and heating ## Similar properties ![Free daily continental breakfast](https://images.trvl-media.com/lodging/3000000/2200000/2195800/2195712/f70e721a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Decumani Hotel De Charme Naples City Centre - Breakfast included - Free WiFi - Air conditioning - Business services 8.6 Excellent 1,000 reviews CA $173 CA $208 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=2195712&PinnedHotelID=2195712&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Room](https://images.trvl-media.com/lodging/37000000/36110000/36102600/36102568/2b4f47cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Relais San Severo Naples City Centre - Free WiFi - Air conditioning - Housekeeping - Extra beds/cribs 9.2 Wonderful 198 reviews CA $156 CA $186 total includes taxes & fees Mar 24 - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 605 reviews CA $149 CA $181 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=3797982&PinnedHotelID=3797982&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/117000000/116640000/116637400/116637356/9fe2647f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CX Naples Centrale Naples City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 43 reviews CA $128 CA $155 total includes taxes & fees Mar 27 - Mar 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=116637356&PinnedHotelID=116637356&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/42000000/41270000/41262400/41262312/8e4b4492.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Firenze Naples City Centre - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 544 reviews CA $182 CA $218 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=41262312&PinnedHotelID=41262312&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/900000/895100/895022/140b444f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rex Lifestyle Hotel Naples City Centre - Free WiFi - Air conditioning - Bar - Laundry 8.6 Excellent 721 reviews CA $179 CA $212 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=895022&PinnedHotelID=895022&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=19225991&PinnedHotelID=19225991&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19225991,2195712,36102568,41655982,915416) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking; reservations required - Offsite parking; reservations required - Street parking available - 24-hour train station pick-up and drop-off shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping center shuttle (surcharge) - Limo/town car service ### Food and drink - Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 9.90 per person - A bar/lounge - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - La Terrazza del Re ### Things to do - Art gallery - Billiards/pool table - Foosball table - Games - TV in common areas ### Family friendly - Grocery/convenience store - In-room crib - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Guidebooks - Laundry facilities - Luggage storage - Vending machine - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Outdoor furniture - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Baroque architecture - Built in 2015 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillow menu - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning - Desk - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately EUR 9.9 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation A car is not required for transportation to and from this property ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as NeapolitanTrips Hotel Royale Naples NeapolitanTrips Royale Naples NeapolitanTrips Royale NeapolitanTrips Hotel Hotel NeapolitanTrips Hotel Naples NeapolitanTrips Hotel Royale NeapolitanTrips Hotel Hotel Naples ## Frequently asked questions ### Is NeapolitanTrips Hotel pet-friendly? ### How much does it cost to stay at NeapolitanTrips Hotel? ### How much is parking? ### What time is check-in at NeapolitanTrips Hotel? ### What time is check-out at NeapolitanTrips Hotel? ### Where is NeapolitanTrips Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## NeapolitanTrips Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 38 8 - Good 27 6 - Okay 9 4 - Poor 5 2 - Terrible 6 ## Reviews Verified ### 10/10 Excellent #### Adam Mar 4, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you're looking for an affordable good hotel with a hostel attached where you can connect with people from around the world. Come here!! The staff were very helpful on top of everything else! ![](https://a.travel-assets.com/ugc/hotel-reviews/0d5906ad-09f2-4a85-aa61-b5ec2f432a28-1772660476528.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7b9607ef-dc5b-468b-9693-35c619b71b73-1772660477519.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/11e4c6a8-be2e-4a91-876e-4134a125fa78-1772660477856.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bb97098e-3add-4658-97bd-6f95586b36c2-1772660478211.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adam Stayed 4 nights in Feb 2026 Verified ### 8/10 Good #### Connie Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location with hotel rooms on top and hostel on ground floor. Very helpful staff and drinks was cheap. Overall it’s lovely big rooms and comfortable. Deserves a 4 star even with the part hostel accommodation. ##### Connie Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Raquel Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast was surprisingly a feast for someone like me who eats sparingly in the morning. The staff are very helpful and friendly. It is literally runs true with the saying "Do not judge the book by its cover". ##### Raquel Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Matthew Oct 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location,will stay again,liked the connection with the hostel and bar etc. ##### Matthew Stayed 3 nights in Sep 2023 Verified ### 10/10 Excellent #### Rachel Oct 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were at first surprised the hotel was a floor of the hostel but quickly loves the whole package. Breakfast was great and the lounge and outdoor bar were lively and fun. Walk to the Spanish quarter and down to the port for ferries. Our room was great, very large and clean and the bathroom modern with great water pressure. ##### Rachel Stayed 2 nights in Oct 2024 Verified ### 8/10 Good #### Jacob Nov 9, 2023 Liked: Staff & service Good: 5th floor room was very nice; staff was very friendly and incredibly helpful; felt very safe and comfortable in the room; police station is across the street; no noise issues from the hostel. Bad: outside of building looks pretty bad. The entrance to the hotel is locked and has a sign telling you to go next door (to the hostel) to check in. Marketing of this property is a little questionable - they should be up front that it is a hotel connected to a hostel. We had no issues with the hostel, but had no idea about it until we checked in. You actually check in at the hostel reception desk. They check you in and send you to the 5th floor where the private rooms are located (much nicer up on 5th floor). It’s good to be close to the police station, but that also means you hear sirens at all hours. ##### Jacob Stayed 2 nights in Nov 2023 Verified ### 6/10 Okay #### Edoardo Nov 15, 2025 Liked: Cleanliness, staff & service, amenities Excellent position. Rooms are within a hostel, with some facilities closed ##### Edoardo Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Te Manu Aug 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room really nice and the hotel part. Only downside is that it is part of a hostel and an old building. ##### Te Manu Stayed 3 nights in Aug 2023 Verified ### 10/10 Excellent #### Camilla Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love it ##### Camilla Stayed 4 nights in Nov 2024 Verified ### 10/10 Excellent #### Lisa Mar 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic hotel Mixed hotel with something for all. We had Queen size room on fifth floor. Superb. 24hr bar, tea and coffee. You can use board games. Great also for backpackers. Very very clean and extremely friendly. Would stay again ##### Lisa Stayed 4 nights in Mar 2023 Verified ### 8/10 Good #### Harry Nov 19, 2024 Liked: Cleanliness, staff & service #### NOT a hotel. The staff were very friendly but it is NOT a hotel, the rooms sit above a hostel and it’s quite loud a night in to the early hours. The room was fine but shower did flood the bathroom after minimal use, overall would not stay again. ##### Harry Stayed 3 nights in Nov 2024 Verified ### 8/10 Good #### Romy Apr 23, 2023 Liked: Cleanliness, staff & service The hotel section is nice, but the check in at the hostel desk is a little worrying at the start (“did I book a youth hostel?!?”). Overall, nothing to write home about, but not a negative experience either. Solidly average. ##### Romy Stayed 1 night in Apr 2023 Verified ### 4/10 Poor #### gian Apr 24, 2023 Disliked: Property conditions & facilities Warning THIS IS A HOSTAL. NOT A HOTEL. The only nice looking part of this property is on the 5th floor, completely different then the rest. everything else looks like a college dorm. ##### gian Stayed 2 nights in Apr 2023 Verified ### 2/10 Terrible #### Verified traveller May 1, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What the hell????? Nothing less then a scam. this is not a hotel, is a hostel that has some nicer rooms. The building is scary, the rooms are poor and old, the bed is uncomftorbale, there is no soap in the shower, EXTREMLY loud both from the outside and the inside as they are playing music until 1am (!!!!!!!!!). AVOID at all cost. Hotels.com should alert you before booking about this!!!!! ##### Verified traveller Stayed 1 night in Apr 2023 Verified ### 4/10 Poor #### Margaux May 14, 2023 Disliked: Staff & service, property conditions & facilities This property listing is incorrect. The rooms are on the 5th floor above the hostel at Via Dei Fiorrentini 10\. The reception is that of the hostel. The lobby is dirty. Breakfast was not out on time. Very disorganized. The 5th floor is beautiful and clean but downstairs and reception leave a bad feeling. The air conditioning in the room never cooled, only blew the fan. I would not stay here again. ##### Margaux Stayed 5 nights in May 2023 Verified ### 2/10 Terrible #### Verified traveller Apr 10, 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### Terrible place to stay in Naples. Not a hotel. I always had a good experience with Hotels.com, that’s why I come regularly. However, this trip to NeapolitansTrips in Naples (Italy) has been a disaster in all aspects. First of all, this is not a hotel, and much less a 4 stars hotel. It is a floor with some rooms in a building that is shared with a lodging house kind of YMCA hostel. They shared “reception” (if you can call that to that room). The building itself is in a shape (and location) that you are afraid of your safety. No reception, no bar, no restaurant, no amenities at all; nothing. Additionally, the hostel, had party every night until the wee hours of the morning. Impossible to sleep. It was one of my worst experiences in a “hotel” and definitively the worst in relationship price/quality. This “hotel” is a scam but Hotels.com should have a quality department to avoid scams from malicious people and, on that respect, Hotels.com failed. I make you co-responsible for that terrible experience, hoping that you will know how to repair it and compensate a loyal customer. ![Entrance](https://a.travel-assets.com/ugc/hotel-reviews/FDB62492A5E583E00E7FF850E2C150419A4CB6B81681050783155.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Entrance/hall to elevators](https://a.travel-assets.com/ugc/hotel-reviews/32DEE7ABBD071BF144936DC70F373C7947E89CEB1681050782668.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Elevators ](https://a.travel-assets.com/ugc/hotel-reviews/B8A678193E5584F86AD22D9ECD373E9216A457591681050782694.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Elevator’s shape](https://a.travel-assets.com/ugc/hotel-reviews/F0FCCFDEE8F3C7544E43EC2EDB5F0DABDC21C9DF1681050783274.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Apr 2023 Verified ### 10/10 Excellent #### GEORGE Dec 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent 31/2 wks in Italy celebrating our 50th anniversary. Before I retired, we always vacationed in 5 star hotels, “paid” for with “points” from business travel. However, a car trip thru Europe, over 50 years ago, in which we stayed in 3 star hotels and hostels was our most memorable vacation. Although we had become accustomed to 5 star hotels, a week at a 5 star hotel cost more than spending 25 days driving thru Italy, staying at 10 different 3 star hotels, We chose the latter. It was a great decision. All ten hotels were more than satisfactory; and NeapolitanTrips is our favourite. Ironically, we had almost cancelled our reservation, after reading some of the reviews, which I suspect were all written by the same person(s); and were thoroughly disingenuous. Facts: The front desk is on fire 3rd floor, where check-in for both the hotel and a hostel is located. All of the hotel rooms are on the 5th floor and all of the hostel’s rooms are on the 1st and/or 2nd floor. There are 2 working elevators; hotel rooms are virtually soundproof; and everything is exactly as advertised. Bar and dining are on the 3rd floor and; guests of the hostel, who were young, very friendly and polite, made up the majority of the bar’s customers. We enjoyed watching young people having fun; but anyone who wants to avoid them can do so by staying out of the bar. NeopolitanTrip’s staff; and especially the folks at the front desk were extraordinarily helpful, knowledgeable and congenial. ##### GEORGE Verified ### 2/10 Terrible #### Christopher May 24, 2023 Disliked: Cleanliness, property conditions & facilities If I wanted to stay at a youth party hostel, then I would have booked one. In reality, we paid for what was advertised as a “3-star family-friendly hotel” called Neapolitan Trips Hotel. What we got was an old, run down building where the original hotel entrance has been boarded up and closed, so I have to assume that the hostel called Ostello Bello have taken the rooms over. What would have once been a nice hotel with a rooftop bar and restaurant now looks like an empty shell of what it was, likely closing during COVID. The rooftop terrace is empty and closes by 8pm, so the partying occurs directly above the hotel windows. No, there was no “pillow menu” or “restaurant” “rooftop bar” or “room service” on site as advertised. The mattress is hard. The pillows are lumpy and uncomfortable. You book a hotel to sleep and relax after a day seeing the sights of a city. This was not what we got. What we got, after a full day of travelling by train, where we were looking forward to enjoying our quiet hotel room after a long day, was blaring music from the 3rd floor until late into the night for 2 nights in a row. What’s disgusting is that this “hotel” still calls itself one and misrepresents itself on Expedia and I’m sure on other booking sites, too lazy to update their own listings to reflect what it really is. The hostel needs to update its listing to accurately reflect what they are providing. We were not the only travellers unhappy with what we ended up with. ##### Christopher Stayed 4 nights in May 2023 Verified ### 10/10 Excellent #### Guido Mar 10, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Posizione eccellente, stanza molto pulita anche se non troppo silenziosa. Staff molto cordiale e disponibile. Servizio bar non male è bellissima terrazza sul tetto. ##### Guido Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Florent Dec 3, 2025 Tout était très bien, chambre confortable ##### Florent Stayed 2 nights in Nov 2025 Verified ### 4/10 Poor #### Donato May 27, 2025 Disliked: Staff & service, property conditions & facilities, room comfort Attenzione! La struttura in cui abbiamo soggiornato non è un hotel, come ci si aspettava, ma l'estensione di un ostello. Si trova al quinto piano di una sorta di condominio dall'ingresso fatiscente. Nessun presidio se non due piani sotto. Si accede al piano con un codice ma quasi sempre la porta risultava aperta con evidenti problemi di sicurezza. Frigorifero non funzionante. Scarico del wc con cordicella di ferro senza pomello. Dotazione del bagno solo sapone e shampoo. Per finire, ci sono stati incredibilmente chiesti 5 euro per la custodia dei bagagli di un paio di ore (mai successo in nessun hotel al mondo). Non abbiamo accettato. Molto deludente. ![](https://a.travel-assets.com/ugc/hotel-reviews/e830af49-554c-42f2-89b1-4ca5e7bd165b-1748359681824.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Donato Stayed 3 nights in May 2025 Verified ### 6/10 Okay #### LUCA Jan 6, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Piano hotel pulitissimo con camera grande, il resto...è un ostello . Personale insufficiente per la gestione, più volte una persona faceva reception e bar, ho chiesto un intervento in camera ma non c'era nessuno disponibile perché doveva servire al bar. Il buffet della colazione non veniva riempito rapidamente,si doveva chiedere sempre. Peccato perché in posizione vicino al centro e alla metro. ##### LUCA Stayed 3 nights in Jan 2025 Verified ### 8/10 Good #### eduardo Oct 15, 2023 Liked: Cleanliness, property conditions & facilities #### Con altibajos Fue un poco caotico llegar y encontrar la recepcion que se comparte con un hostel, y justo estaba repleto de gente y mudicaya todo volumen. Una vez en el cuarto todo mejoró. Pero el volumen de misica y gritos quizas es alto. ##### eduardo Stayed 2 nights in Oct 2023 Verified ### 6/10 Okay #### aida May 29, 2023 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Non per lavoro Struttura adatta per chi non soggiorna per viaggio di lavoro. 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