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Reviews of Hotel San Paolo

4 out of 5
Hotel San Paolo
Via Terracina 159, Naples, NA

Reviews

6.8
Rating 10 - Excellent. 15 out of 103 reviews" "
Rating 8 - Good. 36 out of 103 reviews" "
Rating 6 - Okay. 28 out of 103 reviews" "
Rating 4 - Poor. 14 out of 103 reviews" "
Rating 2 - Terrible. 10 out of 103 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

LAURENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October break
Nice room, and view (except during rainstorm!). Hot tub was lovely, but surrounds very slippery (be careful!) Restaurant not open, which was a shame, but breakfast pretty good choice. Local area a bit downbeat...
Stayed 5 nights in Oct 2023

8/10 Good

Tony

Liked: Staff & service
the transportation is very hard
Stayed 2 nights in Jul 2023

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is within walking distance from the Maradona Stadium home of the SSCNapoli, and other amenities. Convenient place to stay.
Stayed 1 night in Jun 2023

6/10 Okay

michael

Travelled with partner
Liked the option buffet breakfast although items weren’t always replaced. In room if you wanted to use Jacuzzi or Air Con you had to ask at reception or would not work. Jacuzzi bath warm first night, but second and third wafer trickled out and was only lukewarm. Although connected to Wi-Fi took day and half to get internet. Once all working it was fine. Shower door bit loose. Toiletries good.
Stayed 3 nights in Jun 2022

10/10 Excellent

Paramjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Staff is nice, parking space is safe and convenient. My issue was the smell of cleaning products in my room. It was so intense I could not think or sleep. I still shudder now remembering that smell (very scented – not sure how to describe it, maybe like a strong unpleasant perfume)
Stayed 1 night in Aug 2021

10/10 Excellent

Viacheslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
2 star hotel at best
Not a 4 star, not a 3 star, at best a 2 star. Rooms small and everything old. Shops far away, and the so called swimming pool is a public swimming pool also a long walk away that you have to pay. The so called gym is a public gym also long walk away. Fast wifi, the only good thing. Do not trust the photos on there website.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not recommended
room stinks early morning from some nasty cooking

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
we had a very good experience with this hotel, clean rooms, safe parking, staff very helpful, good breakfast

8/10 Good

angel, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service
Friendly service. Very helpful and knowledgeable about the city

4/10 Poor

m

Disliked: Staff & service, property conditions & facilities, room comfort
If it's location to Mostra then this is ace
I would not stay here again. staff were rude and the food was rubbish. breakfast was questionable, if you got there at 7am you might get the full selection of all of the 4 items on offer, but staff were lazy and did not replensih bread, ham etc....the evening meal was awful and extremely expensive. worst hotel food ever. location to mostra is the only thing going for this hotel. dont forget the naples tax you have to pay on your bill!

8/10 Good

Matteo, Glasgow, United Kingdom

Liked: Cleanliness
Good for going to Mostra D'Oltremare
The hotel itself is pretty nice inside. My (single) room had aircon, tv, a clean bathroom with shower. Wireless was weak but usable in my room, strong in the hall. On the minus side, the room was extremely tiny, just about 1m around two sides of the bed was the available space; and it had a tiny window on somebody else's noisy balcony. There's also a cage with 7 parrotts in the main hall, and they are extremely noisy at any time of the day and the night. The man at the desk (possibly the owner) did not refrain to smoke even when I was in front of him (in Italy it is forbidden to smoke in public places). The breakfast is continental and quite rich. The location of the hotel was very convenient for me as it is about 15 mins walking from Mostra D'Oltremare, but then that's it: if you want to go anywhere else, you have to spend 10-20 euros on a taxi. There is not really much around.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

cosima

Stayed 1 night in Nov 2023

4/10 Poor

Clarissa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
non un hotel a 4 stelle
L'hotel non rispecchiava i requisiti di un hotel a 4 stelle. Nella camera le lenzuola si presentavano macchiati come anche i cuscini. Il soffione della doccia rotto, perdeva acqua, facendola andare in tutte le direzioni. Colazione ben fornita. Fatti presenti i suddetti problemi, al momento del check-out, una signora scortese alla reception ci ha detto che non fosse possibile applicare uno sconto per il disservizio ricevuto, in quanto avessimo prenotato da un sito esterno al loro.
Stayed 1 night in Nov 2023

10/10 Excellent

DOMENICA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura pulita accogliente. Personal cordiale e disponibile.
Stayed 1 night in Sep 2023

4/10 Poor

Franziska

Stayed 3 nights in Aug 2023

2/10 Terrible

antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Camere oscene con docce pietose ,ho tutte le foto , muri sporchi umidità e muffa , c’era scritto hotel 4 stelle per me è Max 2 stelle
Stayed 2 nights in Aug 2023

10/10 Excellent

Patrizia

Travelled with family, Travelled with pets
Liked: Amenities
Gentilissimi ma non 4 stelle
Stayed 1 night in Jul 2023

8/10 Good

Moldovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Alexander

Stayed 1 night in Jun 2023

2/10 Terrible

SERAFINA

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Gianluca

Business traveller
Liked: Cleanliness
Pernotto di lavoro 2 notti
Struttura oramai datata, gli impianti adrebbero ammodernati, comunque le pulizie buone, la colazione buona ed il personale gentile.
Stayed 2 nights in May 2023

2/10 Terrible

Davide

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Dalla foto della prenotazione della camera a vedere la camera , come il giorno e la notte .. poi vasca idro in stanza .. ma nn si può usare bisogna pagare extra(specchietto per le allodole).. sporca ,trovato scontrino di due giorni fa e quello che rimaneva di una ciabatta . Poi il phoon non funzionava .. e la tv era dietro la colonna . Riuscivi a vedere solo metà …due cassaforti nessuna funzionante senza porta spazzolino …però devo dire che nella doccia ci sono due bei doccioni(boooo) ….da evitare !!!!😱
Stayed 1 night in May 2023

10/10 Excellent

Ric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cordialità e disponibilità personale. Uso del parcheggio
Stayed 1 night in May 2023

10/10 Excellent

Jenny

Stayed 2 nights in Mar 2023

4/10 Poor

Giuseppina

Stayed 2 nights in Dec 2022

8/10 Good

CLAUDIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentile e disponibile. Buona colazione
Stayed 1 night in Oct 2022

2/10 Terrible

Pietro

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Elisa Leis

Stayed 1 night in Aug 2022

6/10 Okay

Michele

Stayed 1 night in Jul 2022

4/10 Poor

Florian

Disliked: Staff & service, amenities, property conditions & facilities
Zustand Hotel, unfreundliches Personal
Stayed 5 nights in Jul 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

Luigi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessimo in tutto!
Pessimo in tutto! Foto ingannevoli, struttura vecchia e maleodorante. Le 4’stelle se le saranno inventate, per me non merita neanche mezza stella. Il peggior “hotel” in cui abbia mai soggiornato. Evitatelo come la peste.
Stayed 1 night in May 2022

8/10 Good

Angelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da tornare
Bella struttura a pochi minuti a piedi dalla Mostra d’Oltremare. Personale gentile e disponibile. Colazione abbondante e varia. Pulizia e stanze spaziose e silenziose.
Stayed 5 nights in Apr 2022

6/10 Okay

Giuseppina

Liked: Cleanliness
Stayed 2 nights in Mar 2022

8/10 Good

Salvatore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon rapporto qualità prezzo
Stayed 2 nights in Nov 2021

8/10 Good

Serena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

alessandro

Travelled with family
Liked: Cleanliness, staff & service, amenities
la cortesia della reception
Stayed 1 night in Aug 2021

8/10 Good

Nozomu

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel serio .. personale gentile ,buona colazione
Stayed 1 night in Aug 2021

8/10 Good

Vincenzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

Massimo

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Colazione 0 è situato male
Stayed 1 night in Aug 2020

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Francesco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo rapporto qualità prezzo
Abbiamo alloggiato nella struttura 2 notti e ci siamo trovati molto bene...personale gentilissimo albergo pulito e ben tenuto..ottimo il parcheggio esterno adiacente all hotel chiuso e sicuro..è ottima la colazione Ci torneremo
Stayed 2 nights in Oct 2019

6/10 Okay

Sarah

Liked: Cleanliness
Hotel am besten in der Stadt buchen für eine bessere Verbindung, vor allem zum Flughafen! In Italien darf man wohl auch laut Einheimischen nicht zu viel erwarten. Vier Sterne sind nicht gleich vier Sterne. Obwohl das Hotel außerhalb von Neapel liegt ist die Nacht um 8 Uhr vorbei. Bauarbeiten für der Tür und sogar nebenan im Zimmer! Dieses ist sehr spatanisch eingerichtet, aber sauber. Das Hotel ist schon sehr alt, zwei Schnurtelefone, eins davon im Bad. Dort gibt es aber eine neue Duschamatur mit Regenfunktion. Frühstück ist leider sehr übersichtlich und nicht genug gekühlt.
Stayed 3 nights in Sep 2019