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Reviews of Hotel Del Golfo

3 out of 5
Hotel Del Golfo
Via Sedile Di Porto 23, Naples, NA

Reviews

8.0

Very good

Rating 10 - Excellent. 151 out of 624 reviews" "
Rating 8 - Good. 339 out of 624 reviews" "
Rating 6 - Okay. 95 out of 624 reviews" "
Rating 4 - Poor. 29 out of 624 reviews" "
Rating 2 - Terrible. 10 out of 624 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Kathleen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room 1 - positives clean, quiet. Negatives- no toilet roll, no exterior window, no hand soap, lumpy old pillow. Room 2 positives - clean, quiet, very large. Negatives- noisy fan in bathroom, light over bathroom mirror not working, cold at night (no extra bedding in room and no control over heating). Had to wear a sweater in bed and use coat as extra cover. Lumpy old pillows. Switch and socket by bed falling off wall. TV on wall but no sign of a controller anywhere. Felt Hotel had an uncared for feel. Equipment and cleaning materials left lying around including box right outside my room door. Fortunately only there for 1 night but definitely did not match up to hotel’s own description of its facilities.
Stayed 1 night in Dec 2023

10/10 Excellent

Ramon, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars review will be not enough, how about 10 stars. I’m very happy that I had the opportunity to stay at Hotel Hotel del Golfo. Gina and staff were very warm and welcoming. My special thanks to Hotel del Golfo staff Gina and Roberto for all guidance and directions. Look no further when staying in Naples. I highly recommend this place and you will thank me for my recommendation. I will definitely come back to Hotel del Golfo on my next trip to the beautiful city of Naples. I will also recommend the breakfast buffet.
Response from Roberto on Oct 31, 2023
Many thanks

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely. Very clean. The staff was very helpful. The room was spacious. Coffee was available on site. The location was excellent - just a block from major square with shopping a restaurants. A very good value. Highly recommend
Stayed 1 night in Sep 2023
Response from Roberto on Oct 31, 2023
Many thanks

8/10 Good

samuel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was very helpful and attentive. Very close to a train station and ferry port so very convenient there. Our room was ever so slightly dirty (a hair on the bed and a makeup stain on a towel). Otherwise the hotel was great for our short stay.
Stayed 2 nights in Sep 2023
Response from Roberto on Oct 31, 2023
Many thanks

8/10 Good

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, the streets nearby were dirty and seemed very questionable. The staff at the hotel was scarce. The cleaners cleaned everyday. The room and bathroom were a good size.
Stayed 3 nights in Aug 2023
Response from Roberto on Oct 31, 2023
Many thanks

8/10 Good

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location Modern air conditioner
Stayed 1 night in Aug 2023

2/10 Terrible

Juan, Fort Lauderdale

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff nice location
Great location Nice staff willing to help
Stayed 1 night in Jun 2023

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating and went above and beyond with guest service. From check-in to check-out they took great care to provide wonderful guest service. The hotel public space and guest room were well cleaned. Great housekeeping!
Stayed 1 night in Jun 2023

8/10 Good

Andra, El Segundo

Liked: Cleanliness, staff & service
Super friendly staff and hotel does the job. I didn’t feel safe in the area but I think it was just a shock of the appearance. I feel like you need a car to see the sites in the area.
Stayed 1 night in May 2023

10/10 Excellent

Ufuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
Hotel staff was very helpful, we had an issue with the AC system the very first night and it was taking care of immediately. Other than that we had a pleasant stay. Hotel location is very convenient, it is close to port if you want to visit like Capri Island. There is metro station very close to hotel. Unfortunately there is a construction going with that station and it is closed until October, 2022. Of course we didn’t know about it but the other station wasn’t far away either. By the way, The room was surprisingly large compare to other European hotel rooms I stayed before.
Stayed 5 nights in Aug 2022

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
This hotel was walkable to sights, and restaurants. Parking is not onsite but rather they direct you to a public parking garage. It is about a 10 min walk. When we went to it , it was full and we had to wait about 10 min for there to be space for our car.
Stayed 1 night in Dec 2021

8/10 Good

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno el hotel, posición muy acertada para ir caminando prácticamente a todo la parte histórica de Nápoles y a la zona del Mar …..
Stayed 3 nights in Sep 2021

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Ed

Liked: Staff & service, property conditions & facilities
Just meh
The bed was uncomfortable but its in a convenient area. Air con takes a while to get going which is a shame as heat was suffocating . Toilet roll not kept stocked up
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk staff. Very helpful. Lovely breakfasts, great start to the day.
Stayed 3 nights in Dec 2019
Response from Lo Staff on Feb 1, 2020
Grazie mille per la preferenza. La riaspettiamo a presto nel nostro hotel

6/10 Okay

Verified traveller

Bastante sucia y descuidado. Edifico viejo ,qué no justifica la tarifa
Stayed 2 nights in May 2019

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Paprica, Belgrade, Serbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean
Stayed 1 night in Aug 2019

10/10 Excellent

Michelle

Stayed 1 night in Aug 2019

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Lo staff on Aug 5, 2019
Grazie mille

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean and breakfast very good quality
Stayed 3 nights in Jun 2019
Response from Hotel del Golfo - staff on Jul 19, 2019
Many thanks

6/10 Okay

elizabeth

Liked: Cleanliness
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel for 1 night. From the outside it did not look much however on the inside it is a very modern hotel which really surprised Melissa and myself. Slap bang in the middle of Naples with so much to see and do. Would recommend it to anyone and we would 100% stay with them again. Our room doors opened up on to the most amazing terrace.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Shawna

Liked: Cleanliness, property conditions & facilities
The room and bed were a wonderful size and it was clear that recent renovations have been done. The hotel had a nice continental breakfast, great central location, and wonderfully appointed bathroom. Unfortunately on our arrival the night clerk gave us no information other than the room number and key, the pillows and bed were hard and the ac worked in frequently. The room was preset to 21 and although we changed it, it would always return to 21.
Stayed 3 nights in Feb 2019

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, well located for what we wanted to do. Very clean and well maintained, friendly staff. Basic continental breakfast, but all good and lots of it. We'd use it again, can't say fairer than that.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

John, Newcastle, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main thing was this hotel had a lovely comfortable and spacious room. Everything worked. Bit of a creepy area, dark backstreet but close to the metro. The breakfast area was silly as the buffet was in a small alcove off the dining area and made it difficult when there were multiple guests trying to have breakfast at the same time. The toaster was ridiculous. Breakfast was not as good as other hotels I have stayed in.
Stayed 2 nights in Oct 2018

6/10 Okay

Sheldon W

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2018

8/10 Good

Josie, Woodbridge Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, staff was great. One day we were there was not enough room in the breakfast area for us to eat, so we had to wait for a table to freebup before we can eat. The elevator was not working on the day my brother left. But other than that, the stay was great, I would recommend this place and would stay here again in the future. Elia, Roberto and Franco were fantastic.
Stayed 5 nights in Sep 2018

6/10 Okay

suzuko

Liked: Cleanliness, staff & service
This hotel is close to the Metro Station(Universita) . It's convenient, but the room was very tiny compare to other hotels. So I feel very tight.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Graffiti everywhere outside- neighborhood sketchy. The rooms are very small and the electricity comes and goes. I could not believe this was called a third star hotel.
Stayed 3 nights in Sep 2018

6/10 Okay

Kay, London, UK

Liked: Cleanliness, staff & service
Great location
The best thing about Del Golfo is its location - it is about a 20min drive from the airport, and walking distance to all the main sights in the centre like the Castle, Via Toledo, all the main Squares, and even the port. (But beware that taxis charge a set amount to get to the hotel, even if there is a meter in the taxi and it says something else!!) The second best thing about the hotel was its staff - everyone was very helpful and friendly, and kept the hotel and the rooms very clean. Breakfast was very basic, the usual continental fare, but that's fine, as there was plenty of pizza available outside. Our room was on the first floor, and very big, clean with comfortable beds. However, it was very dark, there was no daylight coming in, we had to have lights on all the time. And there was no network in the room, so you couldn't make calls while in the room, which was a little limiting. Getting around Naples is very easy, and the people are very friendly, and speak English, so it is a pleasure to be there.
Stayed 5 nights in Aug 2018

8/10 Good

Vova, Jerusalem

Liked: Property conditions & facilities, room comfort
Nice central location, renovated and clean. Only one suggestion - add safe in room.
Stayed 6 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Naples, Italy
The staff was multilingual and very helpful with booking tours and providing directions to different locations in the city.
Stayed 3 nights in Aug 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Naples, Italy
This is a great hotel. The WiFi connection is very strong. The staff is multilingual and very helpful in the suggestions. The hotel is very quiet and clean.
Stayed 2 nights in Jul 2018

4/10 Poor

Sergio

Disliked: Cleanliness
1.5-2 star Hotel at best
The hotel is nestled in a really dangerous looking street. The rating said for star but it’s more like a 2 star. Reception was not very welcoming
Stayed 2 nights in Jul 2018

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean and close to everything
Very nice hotel, excellent staff. The only issue with comfort is that the beds had no covers other than sheets, and there were only two very thin pillows. The beds were more comfortable than others we encountered in Italy, but still pretty hard compared to most hotels in USA, Great Britain and France. Breakfast was great and everyone was friendly and helpful. We did get a couple of blankets after we asked. The bathrooms were very nice with great shower heads that my husband and son loved so much that now we have to buy one like it for home. Nice area, close to lots of museums and the port, with great restaurants in walking distance.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean new rooms
Rooms looked completely new and hotel itself was clean and pleasant.
Stayed 1 night in Jun 2018

10/10 Excellent

Bishytourist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and helpful staff, although some of the info they gave us was not very accurate....
Stayed 2 nights in May 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Would stay again
Good location near port and university. Adequate breakfast. Newly refurbished room - space, clean, good air con
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel that was very clean and the staff was very helpful. Perfect location to board a cruise ship the next day. Great restaurants in the neighborhood to eat.
Stayed 1 night in May 2018

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay here. The hotel was very clean. The staff was helpful and nice. My room was large and comfortable. It’s within walking distance of food and shops.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good option
This property is in a great location for exploring Naples. The room was spacious and comfortable and the breakfast was adequate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
Room was fantastic for the price and when we had issues with heat it was fixed right away. Little bit of a walk from the train station but it’s close to Gino Sorbillo and Le Figlie di Iorio which both have AMAZING pizza.
Stayed 1 night in Mar 2018