Ratings based on 635 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Nice hotel in the heart of Yountville.

Posted 16-Apr-2016
Friendly staff, great location. Rooms are a bit old. Pet friendly.
4 out of 5
by A verified traveller

Spa stop

Posted 10-Apr-2016
The Inn is lovely and in a nice location. Welcomed by a bottle of wine and friendly staff. They serve a very good complimentary breakfast.
5 out of 5
by A verified traveller from bay area

great weekend stay

Posted 4-Apr-2016
Great location and Italian hospitality! Free breakfast with unlimited mimosa, afternoon tea, wine tasting with cheese!
5 out of 5
by A verified traveller from Chicago, IL

Beautiful hotel with outstanding services!

Posted 4-Apr-2016
Pros: Location, service, amenities, staff!
Location: Tons of restaurants including Ad Hoc, Bottega, R+D, and Bouchon Bakery!!
We stayed at the Villagio for 3 nights and 4 days and it was a wonderful experience. The property is beautiful and very well kept. The service was fantastic, and they accommodated our early check in quickly. The hotel also provides a wonderful complimentary breakfast for all guests that includes made to order omlettes, fresh fruit, and tons of hot items and pastries. There is also complimentary wine tasting in the lobby which was nice to stop at before dinners. The hotel is located right in the middle of Washington St just minutes from all the best restaurants, coffee shops, and bars. Highly recommend!
5 out of 5
by A verified traveller

Great location!

Posted 27-Mar-2016
The Villagio is located very nicely in Yountville within walking distance to wonderful restaurants and wine tastings! The staff was friendly and accommodating. We were upgraded upon arrival because our room wasn't ready. We enjoyed the breakfast each morning and the grounds were lovely!
5 out of 5
by A verified traveller

Very pleasant experience

Posted 17-Mar-2016
Really great facilities and service. Can't beat the breakfast! ROOM WAS OVERSIZED AND VERY COMFORTABLE. Would stay again in a heart beat.
5 out of 5
by A verified traveller

Posted 17-Mar-2016
We are glad that we stayed at Villagio. Great location, friendly staff, relaxing environment, and extremely comfortable bed! Highly recommended!
5 out of 5
by A verified traveller

Beautiful hotel, fantastic service.

Posted 10-Mar-2016
A perfect beginning and end to a day in Napa Valley. Staff were very friendly and helpful. great breakfast and late afternoon tea were perfect.
5 out of 5
by A verified traveller

Fabulous Hotel

Posted 9-Mar-2016
Cons: The spa definitely. They need to be friendlier and more accommodating.
Location: The hotel is central which is great. Highly recommend the cakebread and duckhorn wine tastings.
I have to say i love, love loved this hotel. The rooms were a great size and had a fire place. There was also a complimentary bottle of wine and bottles of water in the room. The bathroom has wonderful robes and great spa products to use. The best part was the breakfast in the morning. You get a free breakfast and it is like a $40 brunch some other place. Mimosas, a man making omelets and waffles. Just fabulous. Then in the afternoon they have free tea with baked goods and then happy hour with cheese and wine. I heard they only do it on the weekends. The staff was wonderful and when we called for more fire logs they came right up. The only issue i had was with the spa. If you are going to stay there, book spa treatments at a different place. I found them not to be very friendly. I had a 3:00 massage scheduled and when no one came and got me at 3;15 they informed me they screwed up and didn't have a masseuse. I asked if there were any other treatments i could get and they said no. I had $500 in gift certificates that they only wanted to give me $150 for. I had to fight to get the amount taken off my room.
5 out of 5
by A verified traveller

GREAT HOTEL! TERRIBLE STAFF !

Posted 6-Mar-2016
Pros: Everthing! rooms, welcome wine, etc
Cons: CUSTOMER SERVICE
Location: Everything is walking distance: restaurants, shops, etc
This hotel is beautiful in every way! however it´s very sad that the customer service is terrible. at check in and at breakfast time. If they work on their service the could be 5star hotel no questions asked!