Premium bedding, individually decorated, free WiFi, bed sheets

Reviews of SENZA Hotel

4 out of 5
SENZA Hotel
4066 Howard Ln, Napa, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1000 reviews" "
Rating 8 - Good. 160 out of 1000 reviews" "
Rating 6 - Okay. 47 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Paige

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Reservation & Revenue Manager on Mar 18, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

6/10 Okay

stephanie, Tampa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Walls paper thin. Breakfast was ok.
Stayed 3 nights in Mar 2024
Response from Reservation & Revenue Manager on Mar 13, 2024
Thank you for taking the time to review SENZA Hotel. We are in the process of revamping our breakfast and hope you will give us another try for any return visits to Napa Valley

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2024
Response from Reservation & Revenue Manager on Mar 12, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

2/10 Terrible

Vivian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Mar 2024
Response from Reservation & Revenue Manager on Mar 11, 2024
Thank you for taking the time to review SENZA Hotel. We are disappointed you stay did not meet expectations. I encourage you to please contact the hotel for further discussion.

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Reservation & Revenue Manager on Mar 7, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and we hope to see you again for any return visits to Napa Valley

10/10 Excellent

Zuzana, Rocklin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I chose this hotel for our weekend getaway as the place we typically stat at was fully booked and we couldn’t be happier. I think we found ourselves new favorite place in the area. Everything went very smooth from the check-in all the way to the check-out, the hotel was very nice, clean, modern and so cozy. We stayed at the room with the vineyard view and it was beautiful. We are definitely stating again in the future.
Stayed 2 nights in Mar 2024
Response from Reservation & Revenue Manager on Mar 5, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any return visits to Napa Valley

6/10 Okay

Soyoung

Travelled with family and small children, Travelled with pets
Disliked: Property conditions & facilities
The property smelled unclean and the room was plain with some wear and tear on the walls. The location is on a highway and very busy.
Stayed 1 night in Feb 2024
Response from Reservation & Revenue Manager on Feb 26, 2024
Thank you for taking the time to review SENZA Hotel. We take all critiques seriously. If you could please contact the hotel, so we can discuss.

8/10 Good

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2024
Response from Reservation & Revenue Manager on Feb 22, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing with great climate control. The breakfast was a bit underwhelming....
Stayed 1 night in Feb 2024
Response from Reservation & Revenue Manager on Feb 19, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

8/10 Good

Marites

Travelled with partner
Liked: Property conditions & facilities
Taylor greeted us as we checked in on the later in. She escorted us to our room, showed us how to work everything, left to make us churros and delivered them to us. Thats what you call service!!!
Stayed 2 nights in Feb 2024
Response from Reservation & Revenue Manager on Feb 19, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any return visits to Napa Valley

10/10 Excellent

Conti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Reservation & Revenue Manager on Feb 21, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

Pramit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The construction did not interfere with the guest experience. It will only be better in time.
Stayed 4 nights in Jan 2024
Response from Reservation & Revenue Manager on Jan 29, 2024
Thank you for taking the time to review SENZA Hotel We are delighted you enjoyed your stay and all that SENZA has to offer. You will definitely have to come back for another visit to check out our new lobby.

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. A little dated; friendly staff
Stayed 1 night in Jan 2024
Response from Reservation & Revenue Manager on Jan 31, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any return visits to Napa Valley

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Reservation & Revenue Manager on Jan 22, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

8/10 Good

Anna

Stayed 1 night in Jan 2024
Response from Reservation & Revenue Manager on Jan 18, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for a return visit to Napa Valley

10/10 Excellent

ivanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. We keep coming back here.
Stayed 1 night in Jan 2024
Response from Reservation & Revenue Manager on Jan 9, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

Sveta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiance. Also the privacy.
Stayed 3 nights in Dec 2023
Response from Reservation & Revenue Manager on Jan 2, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

Steve

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was excellent and the hotel was very nice. It is close to Hwy 29 so there is some vehicle noise and headlights at night. One battery charging station which it would be better to have more or at least not allow people to plug in and leave their car in the charging spot far beyond when their car is fully charged. Unfortunately, there are those who are completely inconsiderate. It's all about them and the hell with others.
Stayed 2 nights in Dec 2023
Response from Reservation & Revenue Manager on Jan 2, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley. We have one regular charging station and three Tesla charging stations. Also we have two fountains on the property to go off during peak commute hours to help drown out the road noise.

10/10 Excellent

Antoine

Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Jan 2, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any future visits to Napa Valley

10/10 Excellent

Kylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms felt so luxurious. They were clean, smelled good, sheets and bedding were amazing, and much more.
Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Jan 2, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

Vasiliki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Jan 2, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

HSIU JAN

Stayed 2 nights in Dec 2023
Response from Reservation & Revenue Manager on Jan 15, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley.

8/10 Good

Hayley

Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Jan 2, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shame about the busy nearby road, otherwise the property would have been a bit more tranquil. Still, the room is modern, extremely comfortable and luxurious. The staff at check in were very courteous and welcoming, and appreciated being escorted to our room - not often that happens these days. Highly recommended
Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Dec 24, 2023
Thank you for taking the time to review SENZA Hotel. WE are delighted you enjoyed your stay. We do have fountains on the property that go on during prime commute times to help drown out the road noise. We hope to see you again for any future visits to Napa Valley

10/10 Excellent

Denis, STOCKTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property construction going on at this time. We had a nice stay.
Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Dec 21, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay. You will have to come back for another visit when our Lobby is complete, it will look amazing.

10/10 Excellent

Kathryna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Dec 20, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any future visits to Napa Valley

8/10 Good

yuru

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I wish there were Qtips, tea, something to boil water in the room.
Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Dec 20, 2023
Thank you for taking the time to review SENZA Hotel. I hope you asked the front desk for a hot pot. We do have electric kettles guest can use in their room upon request. I will take note on the Qtips.

10/10 Excellent

GILBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Dec 21, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

2/10 Terrible

Cherylee Shaar

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
First the good: comfy bed, nice shower and large room. However, there are no real amenities here. They claim they have room service and complimentary wine tasting. The “room service” requires you to walk outside to the front desk and consists of pizza and cheese sticks. No complimentary wine. We finally ordered Uber eats, but we had no flatware and were told by the front desk they couldn’t help out. Our tv remote didn’t work, and neither did the coffee maker. We did get a replacement remote, but it didn’t work either. Overall this property is way overpriced for not much. Only highlight was the very expensive massage we got from AJ. He is wonderful. But again, there was so “spa” or place to wait (stood outside in the rain until appointment time).
Stayed 3 nights in Dec 2023
Response from Reservation & Revenue Manager on Dec 19, 2023
My sincerest apologies you had a bad experience. That is not our standard. We will definitely address this with the Front Desk staff and manager.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Dec 19, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

Paulette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so peaceful. The Continental complimentary breakfast was a welcome surprise.
Response from Reservation & Revenue Manager on Dec 18, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

Jerika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Dec 18, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

Amalia Rivera

Stayed 2 nights in Dec 2023
Response from Reservation & Revenue Manager on Dec 18, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girlfriend loved the hotel, beautiful views and walk out to vineyards and room was better than expected, breakfast and coffee bar is also good.
Stayed 2 nights in Dec 2023
Response from Reservation & Revenue Manager on Dec 18, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any future visits to Napa Valley

8/10 Good

Rod

Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Jan 4, 2024
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Dec 18, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained. They treated us wonderfully. They even let us check in early!
Stayed 3 nights in Dec 2023
Response from Reservation & Revenue Manager on Dec 18, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay very close to Napa, but closer to most of the better wineries.
Stayed 3 nights in Dec 2023
Response from Reservation & Revenue Manager on Dec 18, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great amenities. Free breakfast was actually good and came with mimosas
Stayed 1 night in Dec 2023
Response from Reservation & Revenue Manager on Dec 5, 2023
Thank you for talking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any future visits to Napa Valley

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, fabulous European-style continental breakfast, and great location, loved the place!
Stayed 3 nights in Nov 2023
Response from Reservation & Revenue Manager on Dec 5, 2023
Thank you for taking the time to review SENZA Hotel. We are thrilled you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any future visits to Napa Valley

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a super hotel, loved the fire in the room :-)
Stayed 1 night in Nov 2023
Response from Reservation & Revenue Manager on Nov 27, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any future visits to Napa Valley

10/10 Excellent

Chauncy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay!
Stayed 2 nights in Nov 2023
Response from Reservation & Revenue Manager on Nov 27, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and our little corner of Napa Valley. We hope to see you again for any future visits.

4/10 Poor

Tom

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Reservation & Revenue Manager on Dec 18, 2023
Thank you for taking the time to review SENZA Hotel. I am sorry to read your expectations were not met. Please contact the hotel so we can further discuss.

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again!
We had a wonderful stay here! The beds were very comfortable and the view was amazing. Will book here again. The breakfast in the morning was small but enough to get you started for the day. Very nice hotel
Stayed 1 night in Nov 2023
Response from Reservation & Revenue Manager on Nov 20, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you again for any future visits to Napa Valley

10/10 Excellent

Euni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite nice and pleasant to stay there. And also the breakfast I must say, delicious & very fresh. I’ll definitely coming back. Thank you
Stayed 2 nights in Nov 2023
Response from Reservation & Revenue Manager on Nov 14, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We hope to see you for any future visits to Napa Valley

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reservation & Revenue Manager on Nov 14, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

6/10 Okay

Parham

Stayed 2 nights in Nov 2023
Response from Reservation & Revenue Manager on Dec 5, 2023
Thank you for taking the time to review SENZA Hotel. We hope to see you again for any future visits to Napa Valley

6/10 Okay

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms & grounds. Bedding & beds not top notch. There are hidden fees for "free b-fast & wine" charge facility fee of $40.00 per day so you are paying for it. Food was good. Staff were friendly & helpful. There was construction so limited parking around your rooms.
Stayed 3 nights in Nov 2023
Response from Reservation & Revenue Mananger on Nov 13, 2023
Thank you for taking the time to review SENZA Hotel. After the construction is complete you definitely must come back and stay with us. It will look amazing in the lobby.

10/10 Excellent

Jacki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Reservation & Revenue Mananger on Nov 13, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and hope to see you again for any future visits to Napa Valley

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary trip
Very nice place. Rooms are modern, very comfortable and great location. Definitely would stay again!
Stayed 2 nights in Nov 2023
Response from Reservation & Revenue Manager on Nov 7, 2023
Thank you for taking the time to review SENZA Hotel. We are delighted you enjoyed your stay and all that SENZA has to offer. We look forward to your next visit to Napa Valley.