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Reviews of Residhome Nantes Berges de la Loire

4 out of 5
Residhome Nantes Berges de la Loire
3 allée Jacques Berque, (31 quai Malakoff), Nantes, Loire-Atlantique

Reviews

8.8

Excellent

Rating 10 - Excellent. 260 out of 510 reviews" "
Rating 8 - Good. 190 out of 510 reviews" "
Rating 6 - Okay. 38 out of 510 reviews" "
Rating 4 - Poor. 14 out of 510 reviews" "
Rating 2 - Terrible. 8 out of 510 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth, Las Cruces

Liked: Cleanliness, property conditions & facilities
Great place for a reasonable price. The staff were excellent especially Vanessa and the other young woman that worked with her. They were super helpful, friendly and knowledgeable. We would definetly stay there again and recommend it to others.
Stayed 7 nights in May 2023

10/10 Excellent

Xiangjun, Wauwatosa

Liked: Cleanliness, amenities, property conditions & facilities
Front desk very friendly, hepful, I wanted to tip him but he refused to take it. You have full eqiupped kitchen and dinning ware. Close to city center.
Stayed 4 nights in Apr 2023

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

suzann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I love it. It was close to everything and a very quite area and great staff and clean.
Stayed 6 nights in Aug 2019

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loire for my Birthday
Room and location was great. staff very helpful and spoke good English . ( my French is only limited) Only gripe in the room was the small too soft pillows which were more like a cushion but the bed was comfy, there was a hot powerful shower and a nice little kitchette.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Broken shower, VERY narrow bed, light in hallways turn on only few seconds after you walk in. Otherwise, no lights at all in hallways.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apt hotel right on the river, dog friendly and very helpful staff. Will def be back!
Stayed 3 nights in Dec 2018

10/10 Excellent

Carol, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intelligent room design, well equipped, eberything in good working condition, great location and view.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, close to station
Quiet location, less than 10 mins walk to station & airport shuttle, overlooking river, modern, very nice accommodation and friendly staff. Didn’t cook but useful to have sink, kettle and a fridge Had to ask for the set of complimentary coffee etc & cleaning supplies for kitchenette (cloth, tea towel, cleaner). Air con brought cigarette smell into room at times.
Stayed 3 nights in Aug 2018

8/10 Good

Peter, County Durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views of the Loire and well equipped.
The staff at reception were friendly, helpful and spoke fluent English; two lifts were available at all times and the car parking was secure. The room was comfortable, with a large bed, a good TV, a kitchenette with 2 hotplates, a microwave and a refrigerator and a bathroom with shower - all very satisfactory. The only thing that wasn't quite perfect was the air conditioning, which was noisy and not very effective: a pity, as the weather was hot and so were we! That aside, it was a pleasant and quiet place to stay with restaurants and an excellent boulangerie nearby and within reasonable walking distance of the city centre.
Stayed 7 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in May 2018

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
I was disappointed with this experience. I was in Nantes for a father - daughter bonding weekend. I took an executive suite. Room: 4/10 the reason I'm being so harsh is that there were little things that could easily have been corrected. The lid for the bathroom bin was broken. The bath was not as clean as it should have been. There was light bulb in the bedroom that didn't work. Reception: Not unfriendly but not particularly polite. No real show of good manners and respect for the client. Maybe snobby not sure what is going on there. Breakfast: 5/10 Very basic. You literally have to ask for everything. Local area: The hotel is actually a bit of a walk from the main street. Taxis were just dishonest. The first taxi at the airport told me he did not know where the hotel was even though the hotel ordered the taxi for me. Another taxi already had 7 euros on the meter even though there had been no waiting time. I had booked 2 nights but was already feeling bad from the experience so left after just one night. I did not ask but the decent thing to do given my complaints about the room the dishonest taxi driver who they arranged etc would have been to refund me the extra night. They did not do it. A disappointing experience.
Stayed 2 nights in Feb 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight on the river...
Stayed 1 night in Nov 2017

8/10 Good

carol

Liked: Staff & service, room comfort
Lovely area just a little dated in bathroom area. Breakfast lovely enough choice
Stayed 4 nights in Oct 2017

10/10 Excellent

Guillem, L'Alfás Del Pí Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel. Very helpful staff.
Very ver hellpfull staff and very comfotable hotel, not so far from the main points of interest in Nantes. HR department has to be proud of the workers that we have deal with, without exception. Very clean room .
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Residhome Hotels!
Great large triple room with kitchen......Nantes is a beautiful city, easy to get around if not in a hurry. Nice breeze to cool off (no a/c), but mosquitos fierce!
Stayed 2 nights in Sep 2017

8/10 Good

fi, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with river views
Lovely apartment, great facilities. Well located near to train station, drop off for airport shuttle and town centre. Staff were very friendly and kind. Not overly helpful finding somewhere for dinner
Stayed 1 night in Sep 2017

10/10 Excellent

John, Frome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in good location
We spent 5 nights in total in Residhomes and had a great time. The rooms were clean and well-equipped. We used the apartment as a base from which to explore the Loire Valley and neighbouring towns as well as Nantes itself. Quite hard to find initially as you have to park in a nearby carpark and walk to reception but once located it was straightforward. Just out of the centre so quiet with great views of the river. Staff were extremely helpful and patient.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Just ok.
Very uncomfortable bed, AC didn't work- very hot room. Inconvenient and very tight parking. Minimal breakfast. Nothing nearby.
Stayed 2 nights in Aug 2017

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Great family room.
Very good family room. The good things, hotel, parking, service short walk to centre of town the bad things, air con doesn't work brilliantly, the shower wasn't working properly, the electricity unit in the room was loud . Despite this, we would stay again as amazing value
Stayed 1 night in Aug 2017

8/10 Good

Nat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Nice place, friendly staff, good standard of room. Small but well laid out. Away from the main part of town, but easy to walk in along the river. (20 mins)
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday
Staff where so friendly and accommodating when we arrived. It was so relaxing, quiet and the kitchen facilities were great. Would strongly recommend - we enjoyed the hotel so much that we even extended our stay. Will be using Residhomes for our next trip to France ......
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, close to train station
The hotel room had a nice kitchenette, which was convenient for evening snacks. The train station was a 7 minute walk, there was a bakery nearby. The hotel overlooks the river which is very scenic. The entrance to the hotel is a bit hidden, but there are signs - trust your GPS!
Stayed 4 nights in Jun 2017

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Quick stopover.
Smaller than we thought. A short walk into the city which has so much to offer. Only stayed the one night and did not use any of the facilities.
Stayed 1 night in Jul 2017

6/10 Okay

avigad

Liked: Property conditions & facilities, room comfort
V Was good for my plans and walking distance to the convention center. Very strange arrangement so that they serve the room only once per 5 days of you stay more then 5 days
Stayed 6 nights in Jun 2017

6/10 Okay

Cher, Albury, Australia

Liked: Staff & service
Location is great...but
We stayed for 5 nights amd while the location on the banks of the Loire was great there were quite a lot of things about the hotel that weren't! Every morning the breakfast was a disaster - little or no food, no clean/set tables to sit at...one morning we waited almost 40 minutes for the bacon and eggs to be replenished. Apparently the hotel, has a policy that if you stay 5 nights or more your room is only serviced once and if you want fresh towels you have to pick them up from reception...this goes for toilet paper too! The staff, in the main were fiendly but inexperienced and in some instances had no idea of what the hotel offered. We took some dry cleaning to reception and were told that the hotel doesn't do it even though there was a bag and price list in the room!
Stayed 5 nights in Jun 2017

10/10 Excellent

Maria, US

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel with great breakfast
My daughter and I had a good experience in this hotel. Near the gare and 10 minutes way to a very nice city

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment style hotel.
Good apartment style. Only stay for one late night. Good for business travel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to city centre overlooking the Loire
Great place with well fitted kitchen. Easy walk to city centre, train station and trams. Friendly helpful staff.

8/10 Good

Dee, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pleasant hotel.
Hotel was very suitable with all the facilities needed. However as it was extremely hot on the day we stayed it was disappointing to find the air conditioning didn't work. The staff were very helpful and did eventually give us a mobile fan.

8/10 Good

Aidan, Ireland

Liked: Cleanliness, staff & service
Nice Hotel
Good,Clean Hotel close to the City Center,very handy for sightseeing,located right beside the river we had a nice view from our room,the Hotel could do with a few tables and chairs outside so the people could sit out with a drink and enjoy it. All the staff at the Hotel were very friendly and helpful ,really nice people,overall I can't knock our stay at all ,Cheers!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place to stay.
Hotel has a central location, great staff and good breakfast.

10/10 Excellent

Michael J, Co. Down

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything a good hotel should be.
Convenient to all areas of a great city.

6/10 Okay

Keng Yao, Vancouver

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, it was worth the price except it's too far away from everything.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay!
A fantastic stay with friendly and helpful staff. I would not hesitate to stay there again if I was in the area. Very comfortable rooms, quiet and in a nice area with views of the Loire river and close to the conference centre. Highly recommend!

6/10 Okay

John, london

Liked: Cleanliness, property conditions & facilities, room comfort
Decent modern hotel on a waterfront near Nantes central, approx 15 minutes walk

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen + but bathroom -
Room was very well equipped for cooking purposes. Bathroom a little disappointing. bath plug ineffective. Also there was inadequate provision of soap for anyone wanting a bath. A liquid soap container in a position only suitable for a shower may provide minimal cost savings for management but certainly attracts a penalty in this review.

4/10 Poor

Mr, Coventry

Liked: Cleanliness
Disliked: Room comfort
No Air Con makes for no sleep
If the room actually had working Air Conditioning it would have been a great hotel, but honestly sleeping in 28C is almost impossible. We stayed 2 nights and after the first night, when we were bitten savagely by the mosquitos who came in through the window, the ONLY source of cooler air, I requested someone to look into it. The lady, although nice said that they couldn't do anything as it as it was the weekend and the person who "does the air con was away"...umm whatt?? On our return later in the day the AC was obviously not fixed as the hotel reception was hot too. We Googled it and it appears that Residhome uses a building wide AC system, each room takes cold air from this and if it is off, then everyone is hot. It seems Residhome switches this off to save money. Otherwise the room was good, freezer was handy and the bathroom was great. Staff were also friendly and the parking secure.

10/10 Excellent

Genia, HOBART, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room very nice customer service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing on the river!
Great apartment hotel. Beautiful location on the Loire River. Close to the Duke's Palace, cathedral, art museum and the beautiful gardens!

10/10 Excellent

Derek, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent to discover Nates
Hotel was great Walking distance of city, but quiet and great views. Staff very helpful. Breakfast was superb. Cannot fault.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but great views
Took advantage of a last minute reduction of about 35% but thought the accommodation was v small and never good value at the full price. However that was our only complaint and the room was clean and of good quality. The location and views across the River were excellent and the local restaurants alongside the hotel offered good choice and were busy with locals which is always a good sign!

6/10 Okay

Elizabeth, MS

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Decent stay. Safe and near Cite.
I wrote an honest review but Hotels.com didn't like it. So, in short, the rooms have all that you need. You may have to call for a few things - do not expect magic, but the staff is nice enough and tries hard. I will say that they do not clean every room every day. That is why it is an apparthotel.

6/10 Okay

Elizabeth, Ms

Liked: Room comfort
Disliked: Cleanliness, staff & service
Problems but manageable
So, convenient walk to Cite for a conference. Nice to have a stove etc in the studio apartment. Lumpy pull down bed but else ok. The front desk was so nice when the AC didn't work - and yes I checked all of the safeguard interlocks on all the windows and doors. "Tap the thermostat" worked. SERVICE comes every other or third day. They are nice but only smear around floor debris. I got attitude from the front deskwhen I needed more TP for the diarrhea... ...which I am convinced came from the room tap. DRINK BOTTLED WATER. (It could have been something else the week earlier that didn't show yet. But this is my only option for contamination considering the timeframe. In fact, continual contamination for which I am still paying the price. ) I suggest you rewash the dishes as well - I did not.

4/10 Poor

HEMPSON, Marlow

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Corner rooms are poorly arranged with little space to get by beds. Definitely not for the disabled, never mind for those with small children !!! Rooms were clean but incredibly hot, but not hot enough for the hotel who refused to turn the air conditioning on. It seems cost is more important than their customers. Service is non-existent; unfortunately I was unavoidably delayed and the hotel refused to assist my wife check out the room despite her health issues and the fact she was looking after a baby. They simply said if you want that service go to a more expensive hotel.

8/10 Good

T&R, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice modern hotel, very well designed and light rooms, especially the bathroom. Friendly service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort