2/10 Terrible
Bobbi-Jo S.
Jan 3, 2024
Disliked: Cleanliness
Has BUGS
I tried to communicate in a friendly way that their cleaners arent doing their job. I guess the cleaners are their friends so they must be regardless of the bugs left to be found in teh room the immense amount of dust under the head of the bed and the black mould under thw caulking of teh tub. I moved to a different room that was not privately owned that had hotel cleaning standards and also was beautifully clean and had NO BUGS... they gave me a partial refund after sending them pictures and videos proving what i said to be true ... but i only stayed 1 night and paid for 1 week .. to be sent back $400 out of $1200 and told i dont deserve the rest back is just a kick in the teeth if you ask me. Very rude. DEAL WITH YOUR BUG PROBLEM BEFORE YOU INFEST THE ENTIRE HOTEL!
Bobbi-Jo S.
Stayed 6 nights in Dec 2023