Nice spacious grounds for and pet-friendly. Room was comfortable and pleasant. Manager was extremely accommodating, as I was arriving late for check-in due to travel delays, and he provided access to the room with option to check in the next day. THIS WAS SO KIND AND APPRECIATED, AS IT WAS MY FIRST TIME TRAVELING TO CANADA FROM THE USA.
I chose this motel due to PET FRIENDLY policy, and this was a great benefit as my 7 lb retired service dog travels everywhere with me.
Parking was an issue due to the restaurant on the bottom floor of the motel whose dining and pickup service customers took up most of the parking spaces.
Room service did not provide clean towels, until I caught the maid mid-week and asked for linens. The motel does not have an office or from what I could tell, laundry facilities. You need to enter onsite restaurant to communicate about lodging questions.
As a single older woman, I felt a bit unsafe due to the large number of male construction workers staying there.
Motel did not have obvious staff on site, and I had to climb a stairwell several times a day. At times this involved passing other residents who were drinking beer and socializing on the upstairs balcony at top of stairwell.
The friend I was visiting routinely drove me from her house in Port Alberni to the motel if it was after dark, she then remained in parking lot watching until I arrived safely in my room. (Although nothing really happened so I was probably safer than I felt).