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The Port-O-Call Inn & Suites

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Overview of The Port-O-Call Inn & Suites

The Port-O-Call Inn & Suites

2 out of 5

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationBastion2 min drive
  • Popular LocationNanaimo Museum2 min drive
  • Popular LocationDeparture Bay Ferry Terminal3 min drive
  • AirportNanaimo, BC (YCD)15 min drive

Choose dates to view prices

About this area

Nanaimo

The Port-O-Call Inn & Suites is located in Nanaimo. Departure Bay Ferry Terminal and Winchelsea View Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Brechin Lanes and Nanaimo Aquatic Centre.
Popular Location

What's nearby

  • Newcastle Island Marine Provincial Park - 1 min drive
  • Bastion - 2 min drive
  • Nanaimo Museum - 2 min drive
  • Nanaimo Regional General Hospital - 3 min drive
  • Departure Bay Ferry Terminal - 3 min drive

Getting around

  • Nanaimo, BC (YCD) - 15 min drive

Restaurants

  • SUSHI MOMIJI Japanese Res — 1 min walk
  • The Nest Bistro — 16 min walk
  • Gina's Mexican Cafe — 17 min walk
  • Modern Cafe — 20 min walk
  • Perkins Coffee Company — 20 min walk

About this property

The Port-O-Call Inn & Suites

Motel with restaurant, near Departure Bay Ferry Terminal
A restaurant and free WiFi in public areas are available at this smoke-free motel. All 42 rooms offer coffee makers, TVs with cable channels, and showers. Guests will also find phones and free toiletries.
The Port-O-Call Inn & Suites offers 42 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with cable channels. Bathrooms include showers. Microwaves, refrigerators, and hair dryers can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant

Family friendly

  • Microwave (on request)
  • Refrigerator (on request)

Conveniences

  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Languages spoken

  • English
  • Hungarian

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per night
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo

Frequently asked questions

3.5
Good
Rating 5 - Excellent. 64 out of 334 reviews
5 - Excellent 19%
Rating 4 - Good. 134 out of 334 reviews
4 - Good 40%
Rating 3 - Okay. 77 out of 334 reviews
3 - Okay 23%
Rating 2 - Poor. 34 out of 334 reviews
2 - Poor 10%
Rating 1 - Terrible. 25 out of 334 reviews
1 - Terrible 7%

3.8/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We did not like the location of our room as it was 30 ft from the highway at a light. We arrived a day late but notified Expedia and the hotel. We ended up staying 1 one night only as the noise was unbearable and the room was inadequate. Not even a closet or air conditioning. We notified Expedia and the Port O Call management that we would not require the next or third night of our stay. I was told by Port O Call to cancel with Expedia as I did immediately. We returned to Victoria to our previously booked hotel through Expedia as well which we booked through Expedia as well.
Stayed 3 nights in May 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
This place should be 50$ a night at most. The bed is comfy. The floor Super dirty - wear shoes in your room. I wouldn’t trust them to disinfect for COVID - bring your own cleaning products. Owner: mopping the unit between guests shouldn’t be hard.
Stayed 1 night in Apr 2021

1/5 Terrible

Travelled with family and small children, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well 1st off our 1st Room was extremely dirty, with stanied sheets and mattresse cover, what looked to be fences or pee on the trim in the bathroom and badk of toilet, some short of fluid staines on the chair provided and dirty floors we told management and the owner about this and was told that sometime they cannot get the stains out of the sheets and mattress covers but they would send in a housekeeper asap to clean properly so we agreed and left for a hour so they could do there job and when we returned we found that all the cleaner did was remake the beds and wash out the sink and toilet bowl but didnt adress anything eles so we asked to change rooms it took 2 days to get a new room and then the new Room was nicer but smelt like septic which we found out later that the toilet was not bolted down and it rocked side to side when sitting on it, we also found drug paraphernalia bags under one of the beds, blood drops on the pillow cases and dirty floors as well, when we where assured by management and the owner that this room was new and never stayed in.. then one day after changing rooms we arrive back to our Room to see that there was a housekeeper in our room without our permission and no ppe gear on...... we spoke to the owner about this and she was extremely rude and told us there is nothing she can do about this and if we weren't happy we could leave with no refund... this is totally unacceptable 😤
Stayed 2 nights in Mar 2021

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Will come back
Nice bed , dirty floor but pleasant hostess. Shower water tap wouldnt shut off as we were leaving. We waited till they arrived back to hotel to leave.
Stayed 1 night in Mar 2021

5/5 Excellent

Stayed 1 night in Mar 2021