Best Western Dorchester Hotel

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Premium bedding, in-room safe, desk, laptop workspace
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Room amenity
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Overview of Best Western Dorchester Hotel

Best Western Dorchester Hotel

2.5 star property

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
70 Church St, Nanaimo, BC, V9R5H4

Explore the area

  • Popular LocationBastion2 min walk
  • Popular LocationNanaimo Museum4 min walk
  • Popular LocationProtection Island5 min drive
  • AirportNanaimo, BC (YCD)13 min drive

Choose dates to view prices

About this area


Located in Nanaimo, Best Western Dorchester Hotel is in the city center and near the boardwalk. Departure Bay Ferry Terminal and Duke Point Ferry Terminal are worth checking out if an activity is on the agenda. Nanaimo Aquatic Centre and Brechin Lanes are also worth visiting. Take time off to check out the winery tours in the area, or get some fresh air with adventures like hiking/biking trails nearby. Guests appreciate the hotel's central location.

What's nearby

  • Bastion - 2 min walk
  • Nanaimo Museum - 4 min walk
  • Nanaimo Aquatic Centre - 3 min drive
  • Protection Island - 5 min drive
  • Vancouver Island University - 5 min drive

Getting around

  • Nanaimo, BC (YCD) - 13 min drive


  • Minnoz Restaurant - 2 min walk
  • Javawocky Coffee House - 3 min walk
  • Sukkhothai Gourmet Restaurant - 3 min walk
  • Trollers fresh fish and chips - 3 min walk
  • Mon Petit Choux Bakery & Café - 4 min walk

About this property

Best Western Dorchester Hotel

Eco-friendly hotel with fitness center and rooftop terrace
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a conference center, and coffee/tea in a common area. All 71 rooms provide conveniences like sitting areas and coffee makers, plus free WiFi and flat-screen TVs. Guests will also find premium bedding, free local calls, and hair dryers.
Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: CAD 10-22 for adults and CAD 10-22 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Designer stores
  • Fitness center
  • Public winery tours
  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge


  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Conference center (5000 square feet of space)
  • Meeting rooms - 5


  • Rooftop terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding


  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels


  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge


  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 19


Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets allowed for an extra charge of CAD 30 per pet, per night
2 per room
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 22 for adults, CAD 10 and CAD 22 for children (approximately)
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 262 out of 947 reviews
5 - Excellent 28%
Rating 4 - Good. 401 out of 947 reviews
4 - Good 42%
Rating 3 - Okay. 181 out of 947 reviews
3 - Okay 19%
Rating 2 - Poor. 81 out of 947 reviews
2 - Poor 9%
Rating 1 - Terrible. 22 out of 947 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities



4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firmer pillows
Stayed 1 night in May 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfriendly staff
Stayed 1 night in May 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s an old building and they appear to be trying to upgrade it; however the calibre of the work being done is below acceptable standards. The plumbing system is NOT pressure regulated, meaning shower temperatures go up and down like a yo-yo. This could have been corrected for about $10 per suite. They’ve installed tub liners in the bathrooms, but the installation was poorly done, with space between the tub and the liner, which causes noise and movement and will ultimately cause failure.
Stayed 3 nights in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for our one night in Nanaimo. Great location in the cute little downtown. Clean and cheerful room and we paid a few dollars extra for a view of the lovely waterfront. My only complaint is that a light in our smoke/carbon monoxide alarm was flashing all night and i didn't notice it until the middle of the night and it was a bit bright and persistent. I wish housekeeping had caught that earlier but at least it wasn't beeping. Not a huge deal but it was enough to tick my review down a notch.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Located in downtown Nanaimo, it is a great place to take a walk in the surrounding sea. I liked the friendly staff and clean environment.
Stayed 1 night in Apr 2022