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Reviews of Alberni Inn

2 out of 5
Alberni Inn
3805 Redford Street, Port Alberni, BC

Reviews

5.8
Rating 10 - Excellent. 5 out of 51 reviews" "
Rating 8 - Good. 11 out of 51 reviews" "
Rating 6 - Okay. 14 out of 51 reviews" "
Rating 4 - Poor. 11 out of 51 reviews" "
Rating 2 - Terrible. 10 out of 51 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Randy

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This properties level of cleanliness is terrible. The young man that helped us to get clean linen and towels was very nice. The room needed a complete cleansing. The buildings steel stairwell in rusted almost clean through. In my opinion this property need too many repairs and upgrades.
Stayed 2 nights in Aug 2023

10/10 Excellent

paulette

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
old
Stayed 1 night in Aug 2023

8/10 Good

Elena

Stayed 1 night in Aug 2023

8/10 Good

Leanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Tish

I requested one night and they want to charge me for TWO nights plus a $300. damage deposit ! I've never seen such
Stayed 1 night in Jul 2023

6/10 Okay

Bill

Disliked: Property conditions & facilities
Convenient location, reasonably priced and quiet.
Stayed 3 nights in Jun 2023

6/10 Okay

Justin

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like here. Older dated building. Had to check in at the petro Canada has station down the street
Stayed 1 night in Aug 2019

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I first got to the hotel, it looked abandoned - dark windows. A lady passing by let me know I had to check in at a gas station down the street. There was no staff on site. The person at checkin said I could call if I needed anything. I did end up calling once but the answering machine said they were busy. After getting back to the hotel from checking, we had to tell someone where to checkin. That process seemed unclear. The building looked like it was undergoing upgrades on the outside. The room itself was spacious, clean and comfortable.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We never even checked in. We arrived at 4:00 pm on a Friday. The windows were blacked out, the doors were locked, and there was a big sign that said something like, "IF YOU'RE CHECKING IN OR OUT, GO TO THE PETROCAN GAS STATION ACROSS THE STREET." Seriously? We went and found another hotel as fast as we could. On the plus side, when I called to cancel, he was good about it and didn't charge me.
Stayed 3 nights in Jul 2019

4/10 Poor

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Portee adventure
We booked on-line and when we arrived to check in were greeted by a notice on the door that we had to go across the street to a gas station to check in. This reference is not covered in any of the promotion for this hotel. One we had the key and entered the room, we noted that the door bolt was not functioning but the door did lock with a chain for additional security. The TV remote was a challenge to power on the TV and did stop at the gas station to inform "desk". They said they would notify the "young man" who registered us and he showed up about an hour later. The bottom of tub was dirty and the rubber mat as filthy. The bed mattress was soft preventing a good nights sleep. The window curtain was too short because several hooks were missing thus the room was exposed.
Stayed 1 night in Nov 2018

2/10 Terrible

Richard, Edmonton,Ab

Disliked: Cleanliness, property conditions & facilities, room comfort
Old decrepit motel get keys from gas station across renew st. Just a junk place. Shame on me for staying there
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Needs improving.
room was good size for family. but it was a inconvenience to drive down the road blocks to the actual office in check in and out. some things were missing in the room which was on the website. service was good, depends who was at the desk some people didn't know what going on with check ins. Needs more training. but would recommend large family stays. thank you.
Stayed 1 night in Sep 2018

8/10 Good

Doreen, Surrey

Liked: Cleanliness, staff & service
Older building. Significant effort to update and make rooms nice. Kitchen available. Staff helpful and informative about Port Alberni. Would certainly stay again.
Stayed 1 night in Aug 2018

8/10 Good

C, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff that checked us in. Not I’m the best location, but room was sufficient and clean for a one night stay.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Clean hotel, check inn was at the Gas Station across the road, but was fast and friendly. Nice to have the full kitchen, and a.c. was adequate.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2017

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, room comfort
A diamond in the rough A+
This is an older motel and could use a little love but don't let that fool you:) I stayed here with my gf and another friend couple on our way to Tofino for the weekend to break up our trip. We took the last ferry from Vancouver and were worried we would be to late to check in as per the description but was put as ease with a quick phone call to motel to be told we will be able to check in across the street at the gas station. We got to Port Alberni around 1030 and check in at the gas station as per the call we made. The guy that check us in was AWESOME as he recognized we were probably the last people checking in that night (Port Alberni was a ghost town this night which was nice coming from Vancouver) and upgraded our 2 queen room to a full 2 bedroom suite, basically an apartment!! he also gave us a town map , explained where we were and where we should hit up in the morning for breakfast, THE DONUT SHOP does not disapoint!!!! Thank you Alberni Inn, you started our mini Vaca off right!!! We will be staying here again next time through:)
Stayed 1 night in Oct 2017

6/10 Okay

Frances, Victoria BC>

Nice views of the mountains
We were happy to have a kitchenette! And the mugs the first night were nice to drink out of. The rooms were spacious and the beds were comfortable. All and all it was everything we needed.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but did the trick
This was the only hotel with room available when i needed last minute accomodations for one night, i was apprehensive looking at the picture on expedia, and the fact it was a very low cost hotel but i found my room to be clean and stocked with everyting you would expect. The bathroom did not look the age of the hotel, it wasnt run down, it might have been renovated, my only issue is my room was facing the loud street, but i was so tired it didnt matter,
Stayed 1 night in Aug 2017

6/10 Okay

Kat

Disliked: Cleanliness, staff & service, room comfort
It was pretty dirty. My shower didn't have a shower head and there was a lot of black mold in the shower
Stayed 2 nights in Aug 2017

4/10 Poor

sal, port alberni bc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessionally run fasilaty
Bedsheets never got changed the four nights we stained, and the floors very noisy due to loos floor boards. Will not go back
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

It was fine - and good amount of room for the price - just not what I expected. Clean but with minimal additions (e.g. No soap or shampoo). check in is down the street at the Esso
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un pet friendly
Horrible got money back for second night have a good room and took it away because our pet was not small enough it's a Bassett hound. Gave us dirty mouldy room which I refused gave another old dirt room no full kitchen I toaster oven no stove. Was harassed by neighbors livening there.
Stayed 2 nights in Jul 2017

10/10 Excellent

Jelena, rome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on way to Tofino
We had a great experience at the Alberni Inn. We called ahead and said we would be arriving later in the evening and they said i could check-in anytime before 11pm. This was great because we wanted to stop on do some sightseeing on the way. The next day we went to Tofino and returned to Port alberni for a second night. All together still cheaper and more enjoyable than just 1 night in Tofino!
Stayed 1 night in Jul 2017

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD place to stay!!
Bad, bad, bad. We arrived to find the doors to the lobby locked saying to go down the road to the gas station to inquire?? We went down the road and took forever to 'check in' and get the key. We arrived to a musty smelling room, the bed in the living area unmade, a bucket and mop in the middle of the floor. We called '0' and they came fairly quickly to make the bed. They came back to mop the floor which was left sticky. The table in there had something sticky spilled on it. The bathroom was dirty with a broken door frame. All in all it was a bad experience. NEVER again will I book at this one!!!
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The hotel was a bit run down. Small and old. Bathroom had no electrical outlet. No hair dryer. Had to ask the manager for it. The plus side is there are electric stoves and cookwares. The manager is helpful.
Stayed 5 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Time to update.
You can delay updating for so long but then it gets to the point where you will get nothing but bad reviews. The carpets and stained couch need to go. Lino needs a good scrub. Shower curtain replaced. Pillows replaced. Hooks in bathroom to hang towels. There's no counter top so hooks are needed to hang things. Retro decor I can handle but when basic functional things aren't there like a proper pillow to sleep on or a hook to hang my towel on I get upset. Remote controls need disinfecting. I'm no neat freak or germaphobe but man I won't tolerate grime buildup. Driving down the road to the gas station to check in and out is ridiculous.

4/10 Poor

Randy, Victoria

Disliked: Cleanliness, property conditions & facilities
Affordable
It's an old motel and not in the best of shape but the price was right.

8/10 Good

Mike & Max, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bargain in off-season.
Quiet, ground level room with in-front of door parking and among the first motels along the main road into town, with about a dozen other motels nearby. Nearly all motels in town are older ones as is the town itself of about 25,000. We had a single bed with mid-size flat screen cable TV, microwave, fridge, and table. A shopping plaza was 1/2 mile away and a Walmart/shopping plaza one mile away. Town waterfront and other points of interest (Library, Museum, Swim Pool, etc.) one to two miles away.

10/10 Excellent

Olga, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money.
Good value for the money.

10/10 Excellent

Olga, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money.
Good value for the money.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It dirty and noisy. Dont recomend

2/10 Terrible

unimpressed, Fort St. John, BC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go somewhere else
Check in is done at the gas station a block away, the window in the main room was off the track and never fixed despite complaining, room service was non existent. The stairs were not shoveled or deiced after snowing.

4/10 Poor

Nikki

Disliked: Cleanliness, staff & service

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating..
Dust and dirt was an issue.

6/10 Okay

Sharon, Nanaimo

Liked: Cleanliness, staff & service, room comfort
Would stay here again.
Office closed upon arrival but directions to nearby solution; room was nice and clean with small kitchenette. Bathroom clean but very small. Bed good. Air conditioner did not distribute air very well but the room had a portable fan that helped. Nice and quiet stay!

6/10 Okay

Michal

Liked: Cleanliness

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Basic older motel
Older motel in fair condition. Not bad for a cheap night but only recommend it if low cost is a priority.

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to sleep only
Had late check in . Only a phone number on the door no one around found the young man 20 min later to get our room. The motel is quite old need to be replace with new building no need to say more.

2/10 Terrible

Peter, Kelsick

Disliked: Cleanliness, property conditions & facilities, room comfort
The alberni Inn
This was the only room available at short notice due to British columbia day, whilst the bedding was clean the rest of the room was not & had a strange smell. The hotel would benefit from some tickets

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

David

Disliked: Room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
clean
Not what we were looking for, but if you are looking for a lower budget end accommodation it seemed clean and we were well treated.

4/10 Poor

Markus

Disliked: Staff & service, property conditions & facilities
Die Unterkunft ist sehr alt und heruntergekommen. Der Teppich so alt wie meine Grossmutter und der Kühler war komplett vereist, die Parkplätze im dunkeln direkt an der Nebenstrasse. Vor Ort ist keine Ansprechperson. Der Check IN sowie auch der Check OUT erfolgt über den Tankstellen-Shop der Petro -Canada, welcher ca. 150 m entfernt auf der anderen Strassenseite ist.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Günstiges Motel
Das WiFi funktionierte nicht.

6/10 Okay

Ursula

Liked: Room comfort
Disliked: Cleanliness, staff & service
schmutzig
War nicht gereinigt Abfall nicht entfernt Schmutzige

6/10 Okay

Jean-marc, Montpellier.FRANCE

Liked: Staff & service
Séjour sur l'ile de Vancouver en septembre 2015. Visite des alentours sur les bons conseils du visitor center. Stamp falls pour voir des milliers de saumons remonter la rivière...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil. Bon équipement dans la chambre. Calme.