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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, individually decorated

Guest reviews

4.6/5 Wonderful
54 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationYaya Centre19 min walk
Popular LocationArboretum6 min drive
Popular LocationPrestige Plaza10 min drive
AirportNairobi (NBO-Jomo Kenyatta Intl.)22 min drive

Choose dates to view prices

  • Palacina Suite

    Room amenities

    • 753 sq ft
    • Sleeps 2
    More detailsPalacina Suite
  • Penthouse Suite

    Room amenities

    • 1615 sq ft
    • Sleeps 3
    More detailsPenthouse Suite
  • Palacina 01 Bedroom Residence

    Room amenities

    • 753 sq ft
    • Sleeps 2
    More detailsPalacina 01 Bedroom Residence
  • Executive 01 Bedroom Residence

    Room amenities

    • 646 sq ft
    • Sleeps 2
    More detailsExecutive 01 Bedroom Residence
  • Executive 02 Bedroom Residence

    Room amenities

    • 646 sq ft
    • Sleeps 3
    More detailsExecutive 02 Bedroom Residence
  • Executive 03 Bedroom Residence

    Room amenities

    • 646 sq ft
    • Sleeps 6
    More detailsExecutive 03 Bedroom Residence
  • Penthouse 02 Bedroom Residence

    Room amenities

    • 1561 sq ft
    • Sleeps 4
    More detailsPenthouse 02 Bedroom Residence
  • 01 Bedroom Residence - Monthly rates

    Room amenities

    • 1055 sq ft
    • Sleeps 2
    More details01 Bedroom Residence - Monthly rates
  • 02 Bedroom Residence - Monthly rates

    Room amenities

    • 1647 sq ft
    • Sleeps 4
    More details02 Bedroom Residence - Monthly rates
  • 03 Bedroom Residence - Monthly rates

    Room amenities

    • 2045 sq ft
    • Sleeps 6
    More details03 Bedroom Residence - Monthly rates
  • Penthouse Residence - Monthly rates

    Room amenities

    • 1023 sq ft
    • Sleeps 4
    More detailsPenthouse Residence - Monthly rates
  • Studio Apartment - Monthly Rates

    Room amenities

    • 538 sq ft
    • Sleeps 2
    More detailsStudio Apartment - Monthly Rates
  • Premium Penthouse, 2 Bedrooms

    Room amenities

    • 2626 sq ft
    • Sleeps 4
    More detailsPremium Penthouse, 2 Bedrooms
  • Business Studio, 1 Bedroom, Non Smoking

    Room amenities

    • 807 sq ft
    • Sleeps 2
    More detailsBusiness Studio, 1 Bedroom, Non Smoking

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Nairobi

Located in Nairobi, Palacina The Residence & The Suites is in the business district. Yaya Centre is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Giraffe Centre and AFEW Giraffe Centre. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Our guests appreciate the hotel's location for the sightseeing.

Visit our Nairobi travel guide
Map
Popular Location

What's nearby

  • Yaya Centre - 19 min walk
  • Arboretum - 6 min drive
  • Nairobi Hospital - 9 min drive
  • Prestige Plaza - 10 min drive
  • Kenya National Theatre - 14 min drive

Getting around

  • Syokimau Station - 44 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 22 min drive

Restaurants

  • Moonflower — 1 min walk

About this property

Palacina The Residence & The Suites

Luxury Nairobi hotel in Kilimani, near Yaya Centre
Along with a restaurant, this hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area. All 28 individually decorated rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like living rooms and fridges.
Palacina The Residence & The Suites offers 28 forms of accommodation with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate living rooms and includes desks. Beds feature premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with premium satellite channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate living room

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business centre
  • 1 meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Treatment room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Microwave
  • Minibar
  • Fridge
  • Hob

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Separate living room
  • Separate sitting area

Policies

Check-in

Check-in between noon and 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 50.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites

Frequently asked questions

Can I cancel my reservation for free at Palacina The Residence & The Suites and receive a full refund?
Yes, Palacina The Residence & The Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Palacina The Residence & The Suites cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Palacina The Residence & The Suites ?
As of Jul 13, 2020, prices found for a 1-night stay for 2 adults at Palacina The Residence & The Suites on Jul 18, 2020 start from CA $155, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palacina The Residence & The Suites ?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from noon to 11:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 10:00 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 50.00 per vehicle, one-way, applies.
Where is Palacina The Residence & The Suites located?
Located in Kilimani, this luxury hotel is 1 mi (1.6 km) from Yaya Centre and 2.3 mi (3.8 km) from University of Nairobi. Nairobi Hospital and Arboretum are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Palacina The Residence & The Suites

4.6
Wonderful
5 - Excellent
38
4 - Good
10
3 - Okay
5
2 - Mediocre
1
1 - Poor
0
4.8
Cleanliness
4.7
Service and Staff
4.4
Amenities
4.5
Property condition

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

The pictures misrepresented the property. The exterior colors are not the same and where I had access did not look as good as the advertised pictures

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

IN-DOORS SWIMMING POOL AND INTERIOR DECOR ITS REALLY A HOME AWAY FROM HOME

Stayed 2 nights in Dec 2019

2/5

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Room comfort
great staff, not so great concept as executed

Staff were lovely, but this hotel really feels like Ikea and is quite overpriced for what it is and where it is. Meals were outrageously overpriced as well. In terms of comfort, and the Ikea feel, perhaps it was just in the "newer" (2014?) building where I stayed, but layout of the building access, and the room/flat itself, were quite odd and awkward. Wifi does not work in the bedroom at all; only in the rather detached kitchen of flat, which of course I hardly used. Lack of lift would also be problematic for less mobile/older travellers. The room was also quite stuffy and hot, even without heating, and even when quite cold outside. No A/C or fan, but a fan was provided when requested. Still, it seems that better cooling and circulation would be important. Again, though, staff were just excellent and none of these flaws were any fault of theirs at all.

Stayed 3 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, amenities, property conditions & facilities

Bedding was exquisite. Breakfast was amazing and the chef was so kind and accomodating. Loved the complimentary coffees (made to our likings) any time of the day. Also... the lap pool was beautiful and temperature was perfect! We were excited to watch DVDs (it was very rainy during our stay) ...and we had to wait 24 hours for the cable to be installed. Also, at a pool visit we wanted to go in the sauna but we ended up waiting 45 minutes for someone to show up and turn it on...

Stayed 2 nights in Nov 2019

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service

Stayed 4 nights in Oct 2019