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Reviews

3.7 / 5Good
33 reviews

Amenities

  • Free WiFi
  • Free parking
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Kenya National Theatre
    4 min drive
  • Popular Location
    University of Nairobi
    4 min drive
  • Popular Location
    Arboretum
    6 min drive
  • Airport
    Nairobi (NBO-Jomo Kenyatta Intl.)
    22 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Superior Room, 1 King Bed, Pool View

    Room Amenities

    • Sleeps 3
    More details
  • Superior Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Executive Room, 1 King Bed, Pool View

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, Pool View

    Room Amenities

    • Sleeps 3
    More details
  • Executive Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Family Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details

About this area

Nairobi

In the business district, Mövenpick Hotel & Residences Nairobi is in a walkable area with good shopping. Karen Blixen Museum and Oshwal Religious Centre are cultural highlights, and some of the area's activities can be experienced at ABC Place and Kenya Railway Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium.

Popular Location

What's nearby

  • Kenya National Theatre - 4 min drive
  • University of Nairobi - 4 min drive
  • Jeevanjee Gardens - 4 min drive
  • City Market - 4 min drive
  • Arboretum - 6 min drive

Getting around

  • Syokimau Station - 20 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 22 min drive

Restaurants

  • Where to eat
  • Baluba- Main dinning – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily.
  • La Mesa – Tapas bar offering Latin American cuisine. Serves dinner daily.
  • The View- Roating Rest. – Serves lunch and dinner daily.
  • Kijani – Pool-view bar. Open daily.

About this property

Mövenpick Hotel & Residences Nairobi

5-star luxury hotel near Arboretum
This smoke-free hotel features 2 restaurants, a full-service spa and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a coffee shop/café are on-site. All 276 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. 24-hour room service and DVD players are standard, as are LED TVs with cable channels.
Mövenpick Hotel & Residences Nairobi offers 276 forms of accommodation with DVD players and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.
This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free extended parking
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 27.00 per person
2 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
Full-service spa

Family friendly

Children's tableware
Dry-cleaning service
DVD player
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
German
Spanish

Business services

14 meeting rooms
Business centre
Conference centre (30460 square feet of space)

Outdoors

Pool sunloungers
Pool umbrellas
Terrace

Spa

4 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - swedish
Massage/treatment rooms
Reflexology
Spa open daily
Steam room
Thalassotherapy

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Egyptian cotton sheets
Hypo-allergenic bedding
Linens
Pillow menu
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Towels

Entertainment

40-inch LED TV
TV channels
DVD player
premium channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers
Turndown service

Policies

Check-in

Check-in between 2 PM - 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Renovations and closures

The property will be renovating from 16 December 2019 until 29 February 2020 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cots (infant beds) are not available.

Property payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 27.00 per person (approximately)
  • Airport shuttle fee: USD 80 per vehicle (roundtrip)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Long-term renters welcome. Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child aged 12 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.
3.7
5 - Excellent
14
4 - Good
8
3 - Okay
3
2 - Mediocre
2
1 - Poor
6
4.4
Cleanliness
3.9
Service and Staff
3.8
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

All staff I interacted with were so friendly and warm. I was really spoiled for my birthday stay and would definitely recommend it to anyone coming to Nairobi. The hotel itself is a little odd and furnished in a strange way (strange materials) but the staff made my stay very special!

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Customer service is refreshingly professional, staff seem to be very well trained on how to approach and deal with guest

Stayed 4 nights in Jan. 2020

1/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Nov. 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Expensive food and room description wrong

    When I booked I saw and liked the executive room which I saw in September when given a tour of the hotel. On check in I was given a deluxe room NOT an executive room. When I complained a lady called Diana on reception was bordering being very rude when I pointed out that the pictures on hotels.com and also what I was told on my tour showed that I had been given the wrong room. It took the manager to come out and accept that I was not given the room I booked. I now see they have changed the titles on the pictures on hotels.com. Room only was the only option on this site and when I enquired about the price of breakfast they told me it was a staggering $27 per head. All the food and drink were so overpriced. I have stayed at Sankara, Dusit D2 and Kempinski and the food and drink is the most expensive I have come across. It is convenient for the business district and local mall but I won't be back

    Stayed 6 nights in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The Best Place to I Have Stayed at in Nairobi

    I have stayed at 12 deferent hotels in Nairobi and this was the best yet.

    Stayed 3 nights in Nov. 2019

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