Title: Mash Park Hotel Nairobi - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mash Park Hotel Nairobi Hotel in Nairobi with a health club and a sauna ![Gym](https://images.trvl-media.com/lodging/18000000/17470000/17464500/17464491/0484dc52.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17470000/17464500/17464491/c70d75aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/18000000/17470000/17464500/17464491/98266f42.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sports bar](https://images.trvl-media.com/lodging/18000000/17470000/17464500/17464491/ca69c98f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/18000000/17470000/17464500/17464491/98336536.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Nairobi, Mash Park Hotel offers true respite. Unwind at the poolside bar, get active in the health club, or enjoy authentic cuisine at Fahari restaurant. Refresh in the outdoor pool and stay connected with free in-room WiFi. 7.6 Good ## Popular amenities - Pool - Gym - Bar - Breakfast available - Room service - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 27 - Nov. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=17464491&PinnedHotelID=17464491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=17464491&PinnedHotelID=17464491&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 28 - Nov. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=17464491&PinnedHotelID=17464491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=17464491&PinnedHotelID=17464491&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=17464491&PinnedHotelID=17464491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=17464491&PinnedHotelID=17464491&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=17464491&PinnedHotelID=17464491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=17464491&PinnedHotelID=17464491&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/18000000/17470000/17464500/17464491/98266f42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Flat-screen TV Premium bedding Blackout drapes/curtains Private bathroom Cookware/dishes/utensils Coffee/tea maker Free bottled water Cable channels - Sleeps 1 - 1 Twin Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/18000000/17470000/17464500/17464491/98266f42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Free cribs/infant beds Flat-screen TV Premium bedding Blackout drapes/curtains Private bathroom Cookware/dishes/utensils Coffee/tea maker Free bottled water - Sleeps 3 - 1 Double Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/18000000/17470000/17464500/17464491/98266f42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Furnished balcony Free cribs/infant beds Refrigerator Flat-screen TV Premium bedding Blackout drapes/curtains Private bathroom Bathrobes - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Mash-Park-Hotel-Nairobi.h17464491.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Mash-Park-Hotel-Nairobi.h17464491.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.30208%2C36.77414&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aJDoykvP7KfbupII2vTbI2-KpTY=) Joseph Kangethe Road, off Ngong' Road, Nairobi #### What's nearby - The Junction Shopping Mall - 17 min walk - 1.4 km - Prestige Plaza - 20 min walk - 1.7 km - Lucky 8 Casino - 2 min drive - 1.9 km - Yaya Centre - 3 min drive - 2.2 km - Nairobi National Park - 6 min drive - 5.6 km #### Getting around - Syokimau Station - 33 min drive - Jomo Kenyatta Intl. Airport (NBO) - 36 min drive #### Restaurants - ‪Malo Malo - ‬7 min walk - ‪Oyster Bay - ‬13 min walk - ‪3D Restaurant - ‬11 min walk - ‪Agulu Lounge - ‬7 min walk - ‪Mugs & Brews - ‬6 min walk ## About this property ### Mash Park Hotel Nairobi Upscale hotel located in Woodley You can look forward to a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services at Mash Park Hotel Nairobi. For some rest and relaxation, visit the sauna. The on-site local and international cuisine buffet restaurant, Fahari, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a health club. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Free self parking - Continental breakfast (surcharge), airport pick-up service (surcharge), and tour/ticket assistance - Concierge services, newspapers in the lobby, and luggage storage Room features All 110 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and laptop-compatible safes. Extra amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with premium channels - Cookware/dishes/utensils, coffee/tea makers, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/121000000/120300000/120297900/120297829/15480b31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delightful 2-bedroom apartment with fitness room in Nairobi Nairobi - Pool - Kitchen - Washer - Gym CA $48 CA $76 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=120297829&PinnedHotelID=120297829&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/113000000/112790000/112788700/112788688/w506h683x259y0-99cb4992.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal gem, one bedroom in Nairobi. Kileleshwa - Gym [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=112788688&PinnedHotelID=112788688&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/100000000/99280000/99277400/99277382/7230a7a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fully furnished studio apartment Embakasi - Gym CA $28 CA $56 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=99277382&PinnedHotelID=99277382&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/97000000/96450000/96447600/96447595/6520dcb4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A true home-away-from-home in the heart of Kiambu Road. Nairobi - Washer - Dryer - Air conditioning - Gym CA $35 CA $70 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=96447595&PinnedHotelID=96447595&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/92000000/91880000/91870100/91870086/f859b52a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Indesign Studio Syokimau - Pool - Kitchen - Parking included - Free WiFi 5.4 3 reviews CA $37 CA $44 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=91870086&PinnedHotelID=91870086&HadPinnedHotel=true®ionId=-1&adults=2) ![Gym](https://images.trvl-media.com/lodging/78000000/77740000/77737200/77737165/adb10407.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mish Comfy House Syokimau - Kitchen - Parking included - Free WiFi - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=77737165&PinnedHotelID=77737165&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/67000000/66100000/66092400/66092328/a8cfd28f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 2 Bedroom Apartment close to CBD Ngara - Kitchen - Dryer - Free WiFi - Gym CA $42 CA $77 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=66092328&PinnedHotelID=66092328&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/30000000/29950000/29948100/29948014/a6a4d47e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heavenly Meadows Syokimau - Breakfast included - Pet-friendly - Parking included - Free WiFi 2.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=29948014&PinnedHotelID=29948014&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/22000000/21080000/21079800/21079751/aeb2dc9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bethel Xperience Homestay Embakasi - Pool - Breakfast included - Pet-friendly - Parking included 7.2 Good 13 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=21079751&PinnedHotelID=21079751&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Apartment, 2 Bedrooms | Private kitchenette](https://images.trvl-media.com/lodging/18000000/17480000/17475200/17475103/1ee1a87e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eldon Villas Kilimani - Pool - Kitchen - Parking included - Free WiFi 7.4 Good 23 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=17475103&PinnedHotelID=17475103&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour airport pick-up shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site ### Food and drink - Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 per person - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Fahari ### Things to do - Children's pool - Health club - Outdoor pool - Sauna ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business center - Computer station - Conference center - Meeting rooms ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - No elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 5 floors - Built in 2013 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Cookware, dishware, and utensils - Free bottled water ### More - Desk - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 11 AM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 35.0 per night ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately USD 12 per person - Airport shuttle fee: USD 30 per vehicle - Rollaway bed fee: USD 35.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as MASH PARK HOTEL Nairobi MASH PARK Nairobi MASH PARK Mash Park Hotel Mash Park Hotel Nairobi Hotel Mash Park Hotel Nairobi Nairobi Mash Park Hotel Nairobi Hotel Nairobi ## Frequently asked questions ### Does Mash Park Hotel Nairobi have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Mash Park Hotel Nairobi pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Mash Park Hotel Nairobi? > Check-in start time: 11 AM; Check-in end time: midnight. ### What time is check-out at Mash Park Hotel Nairobi? > Check-out is at 10 AM. ### Does Mash Park Hotel Nairobi provide a shuttle to the airport? > Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 30 per vehicle applies. ### Where is Mash Park Hotel Nairobi located? > Located in Woodley, this hotel is 1 mi (1.6 km) from The Junction Shopping Mall and 3 mi (4.8 km) from Nairobi National Park. Prestige Plaza and Lucky 8 Casino are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mash Park Hotel Nairobi Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 7 8 - Good 13 6 - Okay 4 4 - Poor 2 2 - Terrible 2 ### 8.0/10 Cleanliness ### 8.2/10 Staff & service ### 7.4/10 Amenities ### 7.2/10 Property conditions & facilities ### 8/10 Good #### Verified traveller Dec 11, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort welcome to Nairobi. ##### Verified traveller Stayed 3 nights in Nov 2020 ### 2/10 Terrible #### DANIEL Nov 19, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A very poor standard level Nothing between the description and the comments about his hotel on your site and between the reality. This hotel is an old one, with poor mantenance' situaated near a slum. I booked for 5 nights, was charged before my arrival there, and I left after 2 nights witout being refunded. I feel cheated and It was my first and my last time ill book by your site. ##### DANIEL Stayed 5 nights in Nov 2020 ### 8/10 Good #### Verified traveller Nov 27, 2019 Kamers netjes en personeel vriendelijk en behulpzaam. Minpunt : bvereidingstijden restaurant zeer lang (45 minuten voor een bord spaghetti). ##### Verified traveller Stayed 4 nights in Nov 2019 ### 8/10 Good #### F.J. Aug 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Clean hotel with friendly staff. Nice little gym and swimming pool. ##### F.J. Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller Jul 5, 2019 Liked: Cleanliness, staff & service The work staff are the best thing about the hotel Welcoming and friendly and happy to help. I didn’t like the bathroom. The door couldn’t open Completely and I had to turn sideways to enter And exit. I also constantly tripped over the Doorstop placed in the middle of the floor. Lastly The lighting is dim and neither of the lamps worked ##### Verified traveller Stayed 5 nights in Jun 2019 ### 6/10 Okay #### Verified traveller May 5, 2019 Disliked: Property conditions & facilities, room comfort #### Worn hotel, need better maintance - lack AC When checked in found out No AC available, only a Fan! The room i was given, safe was not working, refridgerator not working, they try fix. but in the end after waste an hour or so, they upgraded me to a different room, still safe here also not working, but was fixed after another half hour. Hotel looked worn, staff tried their best, but with such start is not easy to change the impression. would not stay there agian. ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller Apr 23, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are very helpful and amazing. The rooms were clean and stocked with all the necessary needs. ##### Verified traveller Stayed 2 nights in Apr 2019 ### 8/10 Good #### Verified traveller Apr 8, 2019 The Hotel is a basic hotel no frill but is clean orderly and to be recommended ##### Verified traveller Stayed 4 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Arrived late did check inn and was able to upgrade at no additional cost. Very friendly and useful staff very nice included breakfast and front desk helful to organized transport via uber frm their location. ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### EVA Jan 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotell close to Ngong road Very friendly and nice personell. I can reccomend the little spa aswell! ##### EVA Stayed 3 nights in Jan 2019 ### 6/10 Okay #### Verified traveller Dec 28, 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's affordable and great staff.... I would recommend it any day. ##### Verified traveller Stayed 1 night in Dec 2018 ### 8/10 Good #### Verified traveller Dec 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hyvä aamiainen, kuntosali, uima-allasalue. Turvallinen hotelli. ##### Verified traveller Stayed 8 nights in Nov 2018 ### 8/10 Good #### Tommy Nov 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Prisvärt hotel Trevligt boende med bra service. Prisvärt hotel med bra frukost. Bra läge för oss med närhet till Killimani men också Kibera. ##### Tommy Stayed 6 nights in Oct 2018 ### 8/10 Good #### Huug Oct 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Keurig, basic hotel Het was prima, netjes, schoon, goed beveiligd. Het comfort was basic, beetje gedateerd. Goed ontbijt, vriendelijke staf. ##### Huug Stayed 3 nights in Oct 2018 ### 6/10 Okay #### Sheila, Uae-Dubai Jun 25, 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Good location of the hotel Stayed with Mash park for 8 nights. I liked the Business suit i was in because it was spacious. Big comfortable beds though i felt there is need for Matress topers on the bed since i could feel the separation gap between the mattresses. Thanks to the executive housekeeper who improvised and exchanged the mattresses. I enjoyed the meals and most of all thank you Joseph for always offering alternatives and ensuring my stay was pleasant. I felt the room delivery charges were abit extreme especially for a long staying guest. Thank you for the early arrival and late checkout. ##### Sheila Stayed 8 nights in Jun 2018 ### 8/10 Good #### Marco, Mombasa May 6, 2018 Liked: Cleanliness, staff & service, room comfort #### Single night I nice hotel, good value, great breakfast and good location ##### Marco ### 10/10 Excellent #### Jeff, New York Feb 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Value - Excellent Location This was our first time staying at the Mash Park Hotel! It was lovely. The staff was very professional and friendly. They took excellent care of us. The location is perfect if you want to walk to Junction. The pool was lovely. The only thing to remember is that the sun goes behind the building in the afternoon, so the pool is in the shade. We loved it. No sun screen needed! ##### Jeff Stayed 3 nights in Feb 2018 ### 6/10 Okay #### traveller, Toronto May 20, 2017 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort #### Mosquitoes nets arent good It seems the computer system they use doesnt work well or staff doesnt know how to use it. I had issues with missing records of payments. Expedia sucked that I will never use it again ##### traveller ### 4/10 Poor #### Will, New York City May 4, 2017 #### DO NOT STAY AT THIS HOTEL! DO NOT STAY AT THIS HOTEL! I made a reservation and payed before hand when I arrived they claimed that I did not pay and had to pay them AGAIN! They took my credit card and I had to call Travelocity (who did confirm indeed that the hotel was already paid for) which in turn had to call the hotel and get them to admit that we already paid. I requested an air port pick-up which did not arrive, and there was no hot water in the hotel. ##### Will ### 4/10 Poor #### Adriaan Mar 1, 2017 Disliked: Staff & service, property conditions & facilities #### Not what the pictures are portraying it to be... I need to be honest that when I saw the pictures presented of the hotel on Hotels.com, I thought it would be a great stay. The reality is unfortunately way different and the rooms, food and general look and feel of the hotel is very average to low. I personally will not stay there again... ##### Adriaan ### 10/10 Excellent #### Verified traveller Sep 15, 2020 ##### Verified traveller Stayed 5 nights in Sep 2020 ### 8/10 Good #### Verified traveller Aug 19, 2019 ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Aug 2019 ### 8/10 Good #### Richard May 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Richard Stayed 6 nights in Apr 2019 ### 2/10 Terrible #### Verified traveller Mar 24, 2019 ##### Verified traveller Stayed 1 night in Mar 2019 ## Expedia's Latest Trends ### Hotels > [Hotel Neri Relais & Chateaux](https://www.expedia.ca/Barcelona-Hotels-Hotel-Neri-Relais-Chateaux.h973311.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Hotels in Saint Martin](https://www.expedia.ca/Destinations-In-Saint-Martin.d6069955.Hotel-Destinations) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hotels in Bilbao](https://www.expedia.ca/Bilbao-Hotels.d6084357.Travel-Guide-Hotels) > > [Park Inn by Radisson Nairobi Westlands](https://www.expedia.ca/Nairobi-Hotels-Park-Inn-By-Radisson-Nairobi-Westlands.h17924777.Hotel-Information) > > [Bahia Principe Luxury Ambar - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Bahia-Principe-Luxury-Ambar-Adults-Only-All-Inclusive.h1937218.Hotel-Information) > > [Hotels in Winnipeg](https://www.expedia.ca/Winnipeg-Hotels.d6141041.Travel-Guide-Hotels) > > [Parkway International Resort](https://www.expedia.ca/Orlando-Hotels-Parkway-International-Resort.h692651.Hotel-Information) > > [Crowne Plaza Nairobi Airport by IHG](https://www.expedia.ca/Nairobi-Hotels-Crowne-Plaza-Nairobi-Airport.h17595186.Hotel-Information) > > [Hotel Grand Pacific](https://www.expedia.ca/Victoria-Hotels-Hotel-Grand-Pacific.h788618.Hotel-Information) > > [Barefoot Beach Resort](https://www.expedia.ca/St-Petersburg-Clearwater-Hotels-Barefoot-Beach-Resort.h1375270.Hotel-Information) > > [Hotels with Free Airport Shuttle in Paris](https://www.expedia.ca/Paris-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d179898-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [Tamarind Tree Hotel](https://www.expedia.ca/Nairobi-Hotels-Tamarind-Tree-Hotel.h20610178.Hotel-Information) > > [The Boma Nairobi](https://www.expedia.ca/Nairobi-Hotels-The-Boma-Nairobi.h5366015.Hotel-Information) > > [Nairobi Serena Hotel](https://www.expedia.ca/Nairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information) > > [DoubleTree by Hilton Calgary North](https://www.expedia.ca/Calgary-Hotels-Clarion-Hotel-Conference-Centre.h524454.Hotel-Information) > > [Sankara Nairobi, Autograph Collection](https://www.expedia.ca/Nairobi-Hotels-Sankara-Nairobi.h6470535.Hotel-Information) ### Flights > [Flights from Ottawa (YOW) to Hilton Head Island (HHH)](https://www.expedia.ca/lp/flights/yow/hhh/ottawa-to-hilton-head-island) > > [Flights from Montreal (YUL) to Grote Berg (CUR)](https://www.expedia.ca/lp/flights/yul/cur/montreal-to-willemstad) > > [Turkish Airlines](https://www.expedia.ca/Turkish-Airlines-Flights.cTK.Travel-Guide-Airlines) > > [Flights from Calgary (YYC) to Tocumen (PTY)](https://www.expedia.ca/lp/flights/yyc/pty/calgary-to-panama-city) > > [flights from john c munro hamilton intl airport](https://www.expedia.ca/lp/airports/yhm/flights-from-john-c-munro-hamilton-intl-airport) ### Packages > [Costa Rica Vacations](https://www.expedia.ca/Costa-Rica.d42.Destination-Travel-Guides) > > [Thailand Vacations](https://www.expedia.ca/Thailand.d178.Destination-Travel-Guides) > > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [Anguilla Vacations](https://www.expedia.ca/Anguilla.d6.Destination-Travel-Guides) ### General > [Visit Viator](https://www.expedia.ca/Viator.dx6355133)