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Photo gallery

Featured image
Outdoor pool
Outdoor pool
View from Room
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.3 out of 5 Excellent
143 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationKenya Railway Golf Club18 min walk
Popular LocationNyayo National Stadium5 min drive
Popular LocationStrathmore University7 min drive
AirportNairobi (NBO-Jomo Kenyatta Intl.)19 min drive

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  • Club Room, 1 King Bed, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    More detailsClub Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

    Room amenities

    • 915 sq ft
    • City view
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Presidential Room, 1 King Bed, Non Smoking

    Room amenities

    • 732 sq ft
    • City view
    • Sleeps 2
    More detailsPresidential Room, 1 King Bed, Non Smoking
  • Standard Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    More detailsStandard Room
  • Superior Room, 1 King Bed, Non Smoking

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    More detailsStandard Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Superior Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    More detailsSuperior Room

About this area

Nairobi

Located in Nairobi, Crowne Plaza Hotel Nairobi is in the business district. The area's natural beauty can be seen at Nairobi National Park and popular attractions include Giraffe Centre and AFEW Giraffe Centre. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Nairobi travel guide
View in a map
Popular Location

What's nearby

  • Kenya Railway Golf Club - 18 min walk
  • Uhuru Park - 3 min drive
  • Kenyatta Mausoleum - 4 min drive
  • Nyayo National Stadium - 5 min drive
  • Strathmore University - 7 min drive

Getting around

  • Nairobi Station - 28 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.) - 19 min drive

Restaurants

  • Baraka Restaurant — 1 min walk
  • Sikia Restaurant — 1 min walk

About this property

Crowne Plaza Hotel Nairobi

4-star hotel with 2 restaurants and free valet parking
2 restaurants, an outdoor pool and a health club are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 206 rooms provide free WiFi and free wired Internet, TVs with satellite channels, and conveniences such as fridges and coffee makers. 24-hour room service, minibars and free bottled water are among the other amenities available to guests.
Crowne Plaza Hotel Nairobi offers 206 forms of air-conditioned accommodation with minibars and a safe. Televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (USD 2.5 per day)

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:00 AM: USD 5-20 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds available
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Hindi
  • Italian

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds available
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Fee for wired Internet in public areas: USD 2.5 per day (rates may vary)
  • Airport shuttle fee: USD 30 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Hotel Nairobi
Crowne Plaza Nairobi
Crowne Plaza Nairobi Nairobi
Crowne Plaza Hotel Nairobi Hotel
Crowne Plaza Hotel Nairobi Nairobi
Crowne Plaza Hotel Nairobi Hotel Nairobi

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Hotel Nairobi and receive a full refund?
Yes, Crowne Plaza Hotel Nairobi offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Hotel Nairobi cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Hotel Nairobi?
As of Sep 23, 2020, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Nairobi on Sep 25, 2020 start from CA $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crowne Plaza Hotel Nairobi have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 6:00 PM.
Is Crowne Plaza Hotel Nairobi pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Hotel Nairobi?
Self-parking and valet parking are free at this property.
What time is check-in at Crowne Plaza Hotel Nairobi?
Check-in is from 2 PM to anytime.
What time is check-out at Crowne Plaza Hotel Nairobi?
Checkout is at 11 AM.
Does Crowne Plaza Hotel Nairobi provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 30 per person, one way, applies.
Where is Crowne Plaza Hotel Nairobi located?
Situated in the business district, this hotel is 1 mi (1.5 km) from Kenya Railway Golf Club and within 3 miles (5 km) of University of Nairobi and Yaya Centre. Nyayo National Stadium and Nairobi Hospital are also within 1 mile (2 km).
4.3
Excellent
143 reviews
5 - Excellent
73
4 - Good
50
3 - Okay
9
2 - Poor
6
1 - Terrible
5

4.5/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service
I searched for Crown Plaza Nairobi airport and alongside that hotel you placed your hotel in town one hours away in heavy traffic By mistake I booked CPIn town when I wanted the airport when I tried to cancel you refused and told me it was a special deal I ended up having to pay the hotel to stay there I will never use you again Gary Summers
Stayed 1 night in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

4/5 Good

Stayed 1 night in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Club lounge in Nairobi - staffer most miserable
Checkin with Niomi was excellent. Club lounge is very nice. However, one male staffer was the worst staffer we have ever encountered at any IHG club. He should wash dishes instead of being with ambassador members. Bed super comfortable.
Stayed 1 night in Oct 2019