Title: Cloud Hotel & Suites - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cloud Hotel & Suites Hotel connected to a shopping center in Nairobi with free parking ![Breakfast, lunch served; local and international cuisine, pool views ](https://images.trvl-media.com/lodging/10000000/9150000/9140700/9140678/0363e173.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/10000000/9150000/9140700/9140678/626dc3dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/10000000/9150000/9140700/9140678/517b3d22.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/10000000/9150000/9140700/9140678/f8596042.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/10000000/9150000/9140700/9140678/ec9513b2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find Cloud Hotel & Suites in Parklands' center offers a sophisticated getaway with indoor/outdoor pools, free cabanas, a poolside bar, and spa services like saunas, Turkish baths, and massages. Business travelers appreciate the 24-hour business center and praised WiFi. 7.2 Good ## Popular amenities - Pool - Hot tub - Bar - Breakfast available - Room service - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=9140678&PinnedHotelID=9140678&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=9140678&PinnedHotelID=9140678&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=9140678&PinnedHotelID=9140678&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=9140678&PinnedHotelID=9140678&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9140678&PinnedHotelID=9140678&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9140678&PinnedHotelID=9140678&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9140678&PinnedHotelID=9140678&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9140678&PinnedHotelID=9140678&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Executive Room](https://images.trvl-media.com/lodging/10000000/9150000/9140700/9140678/28ab9966.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator LCD TV Premium bedding Rainfall showerhead Hair dryer - 301 sq ft - City view - Sleeps 3 - 1 Double Bed ![Standard Double Room](https://images.trvl-media.com/lodging/10000000/9150000/9140700/9140678/8d44de76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.8 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator LCD TV Premium bedding Hair dryer Rainfall showerhead - 301 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Suite](https://images.trvl-media.com/lodging/10000000/9150000/9140700/9140678/ca78ffc7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator LCD TV Premium bedding Rainfall showerhead Hair dryer - 301 sq ft - Canal view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/0c7f247c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nairobi Serena Hotel Kilimani - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 300 reviews CA $271 CA $320 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Nairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=c930be1b-0324-4be8-97ad-5a88fa21579d&top_cur=CAD) Ad ![Premium bedding, down comforters, memory foam beds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115190000/115183500/115183457/0cf302d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Karen Plains Hotel Karen - Pet-friendly - Parking included - Free WiFi - Laundry CA $96 CA $113 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Nairobi-Hotels-Karen-Plains-Hotel.h115183457.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=c930be1b-0324-4be8-97ad-5a88fa21579d&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102575300/102575224/8fb72ac8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gem Forest Hotel Nairobi - MGallery Collection Gigiri - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 23 reviews CA $183 CA $229 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Nairobi-Hotels-Gem-Forest-Hotel-Nairobi-Mgallery-Collection.h102575224.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=c930be1b-0324-4be8-97ad-5a88fa21579d&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/74000000/73500000/73490900/73490807/a45c506f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Somerset Westview Nairobi Kilimani - Pool - Kitchen - Parking included - Free WiFi 9.8 Exceptional 61 reviews CA $206 CA $259 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Nairobi-Hotels-Somerset-Westview-Nairobi.h73490807.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=c930be1b-0324-4be8-97ad-5a88fa21579d&top_cur=CAD) Ad ![Outdoor pool, open 6:00 AM to 6:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/24000000/23480000/23478400/23478390/9a870d70.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Trademark Hotel Gigiri - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 295 reviews CA $246 CA $307 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Nairobi-Hotels-Trademark-Hotel.h23478390.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=c930be1b-0324-4be8-97ad-5a88fa21579d&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22420000/22412900/22412850/5dea9577.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 102 reviews CA $86 CA $110 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Nairobi-Hotels-City-Lodge-Hotel-At-Two-Rivers.h22412850.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=c930be1b-0324-4be8-97ad-5a88fa21579d&top_cur=CAD) Ad ![Minibar, in-room safe, desk, soundproofing](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3510000/3507600/3507522/879c80b1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Nairobi Upper Hill Upper Hill - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 177 reviews CA $139 CA $174 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Nairobi-Hotels-Crowne-Plaza-Hotel-Nairobi.h3507522.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=c930be1b-0324-4be8-97ad-5a88fa21579d&top_cur=CAD) Ad ![2 bars/lounges, rooftop bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106210000/106208400/106208318/0709cd51_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Nairobi Westlands Spring Valley - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 85 reviews CA $157 CA $196 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Nairobi-Hotels-Novotel-Nairobi-Westlands.h106208318.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=c930be1b-0324-4be8-97ad-5a88fa21579d&top_cur=CAD) Ad ![Executive Suite, 1 King Bed](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102210000/102209800/102209763/e76a6801_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pullman Nairobi Upper Hill Upper Hill - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 15 reviews CA $162 CA $203 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Nairobi-Hotels-Pullman-Nairobi-Upper-Hill.h102209763.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=c930be1b-0324-4be8-97ad-5a88fa21579d&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12010000/12009800/12009760/880bc8e6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Blu Hotel Nairobi Upper Hill Upper Hill - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 210 reviews CA $216 CA $270 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Nairobi-Hotels-Radisson-Blu-Hotel-Nairobi-Upper-Hill.h12009760.Hotel-Information?chkin=2025-10-25&chkout=2025-10-26&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=c930be1b-0324-4be8-97ad-5a88fa21579d&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Cloud-Hotel-Suites.h9140678.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Cloud-Hotel-Suites.h9140678.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.25800%2C36.81900&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0xJ3w6X71CCvn1xyOtMnMA4BInY=) Corner of 4th Parklands and Masari Road, Nairobi, 00100 #### What's nearby - The Aga Khan University Hospital - 8 min walk - 0.7 km - University of Nairobi - 3 min drive - 2.2 km - Sarit Centre - 4 min drive - 2.2 km - United Nations Office at Nairobi - 5 min drive - 3.3 km - Village Market - 5 min drive - 4.1 km #### Getting around - Syokimau Station - 33 min drive - Jomo Kenyatta Intl. Airport (NBO) - 35 min drive #### Restaurants - ‪Java House - Aga Khan University Hospital - ‬11 min walk - ‪Red Ginger - ‬7 min walk - ‪Hashmi’s Bbq - ‬1 min walk - ‪Mugg & Bean - ‬15 min walk - ‪Parklands 2nd Avenue - ‬8 min walk ## About this property ### Cloud Hotel & Suites Upscale hotel located in Parklands At Cloud Hotel & Suites, you can look forward to a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in aromatherapy or a deep-tissue massage. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center. Additional perks include: - An indoor pool and an outdoor pool, along with free cabanas and pool umbrellas - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - 1 meeting room, a banquet hall, and wedding services Room features All guestrooms at Cloud Hotel & Suites offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and tubs or showers - 32-inch LCD TVs with premium channels - Refrigerators, free infant beds, and electric kettles ## Similar properties ![Breakfast, lunch, dinner served; pool views](https://images.trvl-media.com/lodging/17000000/16230000/16228700/16228682/a3fb2ca8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Landmark Suites Westlands, Nairobi- Next to Westgate Mall Highridge - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 88 reviews CA $81 CA $98 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=16228682&PinnedHotelID=16228682&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22420000/22412900/22412850/5dea9577.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 102 reviews CA $86 CA $110 total includes taxes & fees Oct 21 - 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Pool - Spa - Kids pool - Parking included 8.0 Very good 313 reviews CA $99 CA $123 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=3374067&PinnedHotelID=3374067&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 9 per person - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Things to do - Hot tub - Indoor pool - Outdoor pool - Sauna - Steam room ### Family friendly - Babysitting (surcharge) - In-room crib - In-room refrigerator - Indoor pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Turndown service - Wedding services ### Business services - 24-hour business center - Meeting room ### Outdoors - Free pool cabanas - Pool umbrellas ### Spa - Aromatherapy - Deep-tissue massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (47 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk (47 inches high) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Free crib - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels - iPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Refrigerator ### More - Air conditioning - Desk - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 20.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 9 per person - Airport shuttle fee: USD 30 per vehicle (one way) - Rollaway bed fee: USD 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Cloud Hotel Nairobi Cloud Nairobi Cloud Hotel & Suites Hotel Cloud Hotel & Suites Nairobi Cloud Hotel & Suites Hotel Nairobi ## Frequently asked questions ### Does Cloud Hotel & Suites have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### How much does it cost to stay at Cloud Hotel & Suites? > As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Cloud Hotel & Suites on Oct 6, 2025 start from CA $70.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Nairobi-Hotels-Cloud-Hotel-Suites.h9140678.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Cloud Hotel & Suites pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Cloud Hotel & Suites? > Self parking is free at this property. ### What time is check-in at Cloud Hotel & Suites? > Check-in start time: noon; Check-in end time: midnight. ### What time is check-out at Cloud Hotel & Suites? > Check-out is at 11:30 AM. ### Does Cloud Hotel & Suites provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies. ### Where is Cloud Hotel & Suites located? > Located in Parklands, this hotel is within a 15-minute walk of Diamond Plaza II, Aga Khan University Nairobi, and The Aga Khan University Hospital. Oshwal Religious Centre and Nairobi National Museum are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cloud Hotel & Suites Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.0 Location ### 7.6 Staff & service ### 7.6 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 31 8 - Good 36 6 - Okay 13 4 - Poor 13 2 - Terrible 12 ### 10/10 Excellent #### Cecil Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I've lodged at Cloud on multiple occasions, each time my expectations were met. Clean rooms, comfortable beds, a nice and delicious breakfast buffet, and a restaurant that serves excellent room service. ##### Cecil Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Cecil Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff and excellent ##### Cecil Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Cecil Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### Cecil Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Cecil Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet rooms, perfect shower water temperature, very clean, friendly staff, restaurant food and breakfast buffet are very delicious, very comfortable and clean beds, and cold A/C. 🌟🌟🌟🌟🌟 ##### Cecil Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Cecil Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 🌟🌟🌟🌟🌟 ##### Cecil Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Adeniran Mar 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place ##### Adeniran Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Cecil Sep 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a nice time and the staff were friendly. ##### Cecil Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Arifa Sep 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location ##### Arifa Stayed 3 nights in Sep 2023 ### 8/10 Good #### Claudina Aug 23, 2024 Staff very professional and kind. ##### Claudina Stayed 1 night in Aug 2024 ### 8/10 Good #### Epiphane May 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The facility is good. The staffs are very nice ##### Epiphane Stayed 2 nights in May 2024 ### 8/10 Good #### Cecil Sep 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were polite and courteous. Any issues were handled very promptly. The breakfast buffet was delicious. The two i ordered food from the restaurant it was absolutely delicious. I would definitely recommend Cloud Hotel & Suites ##### Cecil Stayed 3 nights in Aug 2024 ### 8/10 Good #### Sadrudin Mar 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Liked location, price and facilities. Did not like too many stairs and steep ramp going to the dinning area ##### Sadrudin Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Cecil Sep 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service personnel were political and welcoming ##### Cecil Stayed 1 night in Sep 2024 ### 6/10 Okay #### Phabeeo Jul 6, 2024 Liked: Staff & service Disliked: Property conditions & facilities Personally, the place was bit hard to be found. The room is very old and need some updates. Staff were very good and professional. ##### Phabeeo Stayed 1 night in Jun 2024 ### 4/10 Poor #### Cassandra Nov 23, 2023 Disliked: Staff & service, property conditions & facilities I would not stay there again at that price ##### Cassandra Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Elizabeth Oct 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The parking was full so we had to park in the food courts parking lot. It was fine but not ideal to leave our car with some bags. ##### Elizabeth Stayed 1 night in Oct 2024 ### 4/10 Poor #### Brendan Oct 26, 2024 Disliked: Cleanliness, amenities, property conditions & facilities The cleanliness of the shared spaces was below par. The pool does not look like the pictures on the website, it is cloudy white, the sunroof has been mostly covered. The breakfast options were poor, with the food sometimes being cold and the amount and variation much less than similar hotels in Nairobi. Compared to other neighborhoods, I found there were more and more aggressive panhandlers in the area around the diamond plaza. If I were to return to Nairobi, I would highly consider staying elsewhere ##### Brendan Stayed 3 nights in Oct 2024 ### 2/10 Terrible #### Abdiyare Feb 21, 2024 Disliked: Staff & service, property conditions & facilities Very bad ##### Abdiyare Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Paul Mar 8, 2023 Liked: Amenities Disliked: Staff & service No what I expected. 1. It’s a hotel in the mall. 2. Very noisy in the morning. 3. problems with parking, and when we asked for help, the manager does not talk directly to us, but instead talks to the employees in front of us and the employee talk to us. 4. They owe us 50ksh for parking. Try Cysuites Apartment Hotel instead! ##### Paul ### 2/10 Terrible #### Joanne Jun 7, 2023 Disliked: Cleanliness, property conditions & facilities It was inside a rundown plaza mall. Trash everywhere. The hotel was dated. The walls in the room were dirty, the towels were old and material raveling apart. The beds were very hard. The room was very tight. There was bugs. I checked in at 8:30 pm and checked out within an hour. I rebooked at the Hilton hotel. Could not take the smell and the area didn’t feel safe. The pictures on expedia doesn’t look the same as the hotel. ##### Joanne Stayed 4 nights in Jun 2023 ### 6/10 Okay #### Ismahan May 12, 2025 Liked: Cleanliness, property conditions & facilities, room comfort ##### Ismahan Stayed 3 nights in May 2025 ### 4/10 Poor #### Pratik Apr 10, 2025 ##### Pratik Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Amandeep Dec 11, 2024 ##### Amandeep Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Amandeep Dec 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Amandeep Stayed 2 nights in Nov 2024 ### 6/10 Okay #### sigborn Nov 5, 2024 Liked: Amenities ##### sigborn Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [White Oaks Resort & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-White-Oaks-Resort-Spa.h444572.Hotel-Information) > > [Hotels in Mont-Laurier](https://www.expedia.ca/Mont-Laurier-Hotels.d55373.Travel-Guide-Hotels) > > [Hotels in Orillia](https://www.expedia.ca/Orillia-Hotels.d9268.Travel-Guide-Hotels) > > [Hotels in Bracebridge](https://www.expedia.ca/Bracebridge-Hotels.d59252.Travel-Guide-Hotels) > > [AZUR Legacy Collection Hotel](https://www.expedia.ca/Vancouver-Hotels-AZUR-Legacy-Collection-Hotel.h90967618.Hotel-Information) > > [Park Inn by Radisson Nairobi Westlands](https://www.expedia.ca/Nairobi-Hotels-Park-Inn-By-Radisson-Nairobi-Westlands.h17924777.Hotel-Information) > > [The Boma Nairobi](https://www.expedia.ca/Nairobi-Hotels-The-Boma-Nairobi.h5366015.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Tamarind Tree Hotel](https://www.expedia.ca/Nairobi-Hotels-Tamarind-Tree-Hotel.h20610178.Hotel-Information) > > [Crowne Plaza Nairobi Airport by IHG](https://www.expedia.ca/Nairobi-Hotels-Crowne-Plaza-Nairobi-Airport.h17595186.Hotel-Information) > > [Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels.d178276.Travel-Guide-Hotels) > > [Home2 Suites by Hilton NY Long Island City/Manhattan View](https://www.expedia.ca/New-York-Hotels-Home2-Suites-By-Hilton-NY-Long-Island-CityManhattan-View.h7163594.Hotel-Information) > > [Los Suenos Marriott Ocean & Golf Resort](https://www.expedia.ca/Jaco-Hotels-Los-Suenos-Marriott-Ocean-Golf-Resort.h522999.Hotel-Information) > > [Sankara Nairobi, Autograph Collection](https://www.expedia.ca/Nairobi-Hotels-Sankara-Nairobi.h6470535.Hotel-Information) > > [Playabachata](https://www.expedia.ca/Puerto-Plata-Hotels-Playabachata-Resort-All-Inclusive.h23089497.Hotel-Information) > > [Nairobi Serena Hotel](https://www.expedia.ca/Nairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information) > > [Delta Hotels by Marriott Saint John](https://www.expedia.ca/Saint-John-Hotels-Delta-Hotels-By-Marriott-Saint-John.h27990.Hotel-Information) > > [Hotels near Lake Superior Provincial Park](https://www.expedia.ca/Lake-Superior-Provincial-Park-Hotels.0-l553248621562269239-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Goffs (YHZ) to Manchester (MAN)](https://www.expedia.ca/lp/flights/yhz/man/halifax-to-manchester) > > [Flights from Kingston (KIN) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/kin/yyz/kingston-to-toronto) > > [Flights from Amsterdam (AMS) to Prague (PRG)](https://www.expedia.ca/lp/flights/ams/prg/amsterdam-to-prague) > > [Flights from Ottawa (YOW) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yow/ord/ottawa-to-chicago) > > [Flights from London (LHR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/lhr/yyz/london-to-toronto) ### Packages > [Marine Atlantic Ferry Terminal](https://www.expedia.ca/Marine-Atlantic-Ferry-Terminal-North-Sydney.d553248621579051393.Vacation-Attraction) > > [Sally Port](https://www.expedia.ca/Sally-Port-Old-Portsmouth.d553248621533024449.Vacation-Attraction) ### General > [Visit San Andrés y Providencia](https://www.expedia.ca/San-Andres-Y-Providencia.dx6226974) > > [Visit Zaandam](https://www.expedia.ca/Zaandam.dx5361)