The property is located close to the train station, which is helpful. The reception staff were friendly and efficient. I booked through a travel service that I regularly use. I would not stay at this hotel again because the services were not as advertised. The hotel lists a gym, but fails to note that it does not open until 11:00am. That opening time renders it useless for my purposes. In addition, the hotel's pictures reveal there is a spa pool within the gym. I concluded this was an onsen, but it is not. The lack of an onsen added to the hotel's deficits, for my purposes. Finally, there is some sort of fee to use the gym facility. I don't know what the fee is. I often pay such fees and would have paid the fee if the gym had been opened during hours that I find useful. To my mind, the failure to note on their online listing that they charge a fee for the use of the on-site gym represented yet another black mark on this property. In future visits to Nagoya, I will choose a hotel that more accurately represents their services.