Title: Mercure Nagano Matsushiro Resort & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Nagano Matsushiro Resort & Spa Hotel with a full-service spa, near Matsushiro Castle ![Hot springs](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/fa7746f6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/9c6c2021.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/c14c7fac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/1de6a7c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Room, Japanese style, 4 Futon beds, Mountain view](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/1a783080.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Nagano Matsushiro Resort & Spa provides an upscale retreat close to historic sites. Guests enjoy the indoor public bath, hot springs, and sauna facilities. The property offers high-speed WiFi throughout, a spa tub for relaxation, and karaoke for evening entertainment. 8.0 Very good ## Popular amenities - - Spa - All-inclusive - 24/7 front desk - Parking included - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 9 of 9 rooms ![Classic Room, Japanese style, 4 Futon beds, Mountain view](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/535ba0f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 4 Futon beds, Mountain view 7.6 Good 9 reviews ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Bidet Hair dryer Satellite channels - Sleeps 7 - 4 Twin Futons ![Classic Room, 1 Double Bed with Sofa bed, Mountain View](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/195342e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed with Sofa bed, Mountain View 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Bidet Hair dryer Satellite channels - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/8d7e850d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 1 sofa bed, Mountain view 8.4 Very good 46 reviews ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Bidet Hair dryer Satellite channels - Sleeps 5 - 3 Twin Beds ![Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/37c06c56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view 7.0 Good 6 reviews ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Bidet Hair dryer Satellite channels - Sleeps 7 - 2 Twin Beds and 2 Twin Futons ![Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/1de6a7c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, Multiple Beds, Mountain View (Japanese Western Style) ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Bidet Hair dryer Satellite channels - Sleeps 9 - 2 Twin Beds and 1 Double Sofa Bed ![Classic Room, Multiple Beds, Mountain View](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/086914be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Multiple Beds, Mountain View ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Bidet Hair dryer Satellite channels - Sleeps 5 - 2 Twin Beds and 1 Double Sofa Bed ![Classic Room, 2 Single Beds, Mountain View](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/80560415.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds, Mountain View ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Bidet Hair dryer Satellite channels - Sleeps 5 - 2 Twin Beds ![Deluxe Suite, Multiple Beds](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/50f972a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Bidet Hair dryer Satellite channels - Sleeps 8 - 4 Twin Beds ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/8d7e850d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds ### Highlights Air conditioning Heating Refrigerator TV Shower/tub combination Bidet Hair dryer Satellite channels - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Royal-Hotel-NAGANO.h3892570.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Royal-Hotel-NAGANO.h3892570.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.57141%2C138.20068&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FWIW4zUh8n6LtCswOdcTlLcf8vU=) 1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215 #### What's nearby - Matsushiro Castle - 11 min walk - 0.9 km - Nagano City Museum - 4 min drive - 3.7 km - Nagano Olympic Stadium - 5 min drive - 5.6 km - M-Wave Olympic Memorial Arena - 10 min drive - 12.0 km - Zenko-ji Temple - 13 min drive - 12.8 km #### Getting around - Shinonoi Station - 7 min drive - Chikuma Obasute Station - 16 min drive #### Restaurants - ‪マクドナルド - ‬4 min drive - ‪はま寿司長野篠ノ井店 - ‬4 min drive - ‪OYAKI FARM(おやきファーム)BY いろは堂 - ‬2 min drive - ‪ゆで太郎・もつ次郎 篠ノ井バイパス店 - ‬6 min drive - ‪信州ラーメン人力車篠ノ井バイパス店 - ‬4 min drive ## About this property ### Mercure Nagano Matsushiro Resort & Spa Upscale hotel near Matsushiro Castle Located close to Former Matsushiro Literary and Military School and Nagano Olympic Stadium, Mercure Nagano Matsushiro Resort & Spa provides an indoor public bath (no minerals), dry cleaning/laundry services, and a sauna. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a hot tub and a restaurant. Other perks at this hotel include: - Free self parking - Buffet breakfast (surcharge), hot springs on site, and an electric car charging station - Luggage storage, a 24-hour front desk, and a vending machine - Guest reviews say good things about the overall condition Room features All 345 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with bidets and shower/tub combinations - TVs with satellite channels - Refrigerators, heating, and desks ### All-inclusive details All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/58000000/57430000/57428000/57427998/2cdea210.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TENNEN-ONSEN HOTEL LiVEMAX PREMIUM Nagano-ekimae Kurita - Free WiFi - Air conditioning - Laundry - Housekeeping 8.0 Very good 332 reviews CA $62 CA $68 total Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=57427998&PinnedHotelID=57427998&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1230000/1228500/1228446/0a640410.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel JAL City Nagano Minaminagano - 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Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,025 to 3,025 for adults and JPY 1,815 to 2,178 for children - A restaurant ### Restaurants on site - 四季 ### Things to do - Full-service spa - Hot springs - Sauna ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service ### Full-service spa - Hot tub - Hot/mineral springs - Public indoor bath (no minerals) - Public outdoor mineral hot springs (onsen) - Sauna - Separate men/women areas in public bath - Spa open daily - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Banquet hall - Built in 1996 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Partially-open bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 1 AM ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults, and JPY 1815 to 2178 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Shinshu-matsushiro Royal Shinshu-matsushiro Royal Hotel Shinshu-matsushiro Royal Hotel Nagano Shinshu-matsushiro Royal Nagano Shinshu Matsushiro Royal Hotel Royal NAGANO Royal Hotel NAGANO Mercure Nagano Matsushiro & Mercure Nagano Matsushiro Resort Spa Mercure Nagano Matsushiro Resort & Spa Hotel Mercure Nagano Matsushiro Resort & Spa Nagano Mercure Nagano Matsushiro Resort & Spa Hotel Nagano ## Frequently asked questions ### Is Mercure Nagano Matsushiro Resort & Spa pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Mercure Nagano Matsushiro Resort & Spa? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Mercure Nagano Matsushiro Resort & Spa on Nov 18, 2025 start from CA $77.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Nagano-Hotels-Royal-Hotel-NAGANO.h3892570.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Mercure Nagano Matsushiro Resort & Spa? > Self parking is free at this property. ### What time is check-in at Mercure Nagano Matsushiro Resort & Spa? > Check-in start time: 3 PM; Check-in end time: 1 AM. After-hours check-in is not available. ### What time is check-out at Mercure Nagano Matsushiro Resort & Spa? > Check-out is at 11:00 AM. ### Are there all-inclusive benefits at Mercure Nagano Matsushiro Resort & Spa? > Some rate plans available at this property are all-inclusive. ### Where is Mercure Nagano Matsushiro Resort & Spa located? > Located in Matsushiro, this spa hotel is within 1 mi (2 km) of Matsushiro Castle and Former Matsushiro Literary and Military School. Nagano Olympic Stadium and Nagano Prefectural Museum of History are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Nagano Matsushiro Resort & Spa Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 233 8 - Good 208 6 - Okay 101 4 - Poor 37 2 - Terrible 26 ### 10/10 Excellent #### Olga Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed my stay :) the hotel was clean and beautiful and my room was very comfortable ##### Olga Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mattie Jun 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay! ##### Mattie Stayed 1 night in Jun 2025 ### 8/10 Good #### David Sep 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities The area is picturesque with nice views of the mountains. There are two supermarkets and a petrol station close by. The interchange for the highway is 2 minutes away. There are a number of restaurants fairly close. The yakiniku restaurant gets booked up pretty quick so be sure to make a reservation. The former Sanada residence and military school are worth taking a look at too. They are just a couple of minutes away. The hotel itself is fresh and clean, with free sparkling wine, beer and snacks in the evening, then free spirits as a nightcap from 9pm. The onsen baths are a good size with access to a smaller outside rotenburo. The Japanese style room we stayed in was spacious with a separate seating are next to the window with a mountain view. ##### David Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Yuko Jul 27, 2025 Liked: Cleanliness The room was spacious and comfortable. The facilities are old but clean (though I noticed some water stains in the toilet). The check-in staff was kind and helpful, but the person I spoke with on the phone tried to charge extra for breakfast even though it was already included, which felt unreliable. However, the bath and breakfast were excellent, so I’m satisfied overall and would stay again. ##### Yuko Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Joel Feb 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best accommodations and location for the price. ##### Joel Stayed 2 nights in Feb 2025 ### 4/10 Poor #### Matthew Jul 14, 2025 Disliked: Cleanliness Poorly staffed and dated rooms ##### Matthew Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Taylor Feb 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were amazing! ##### Taylor Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Fazuly Feb 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was spacious and the onsen was good ##### Fazuly Stayed 4 nights in Feb 2025 ### 2/10 Terrible #### Verified traveller Jul 27, 2025 Disliked: Staff & service there was no chance for breakfast as too many people are at the waiting list. the price of over 40,000 yen is definetely too much expensive for this quality. ##### Verified traveller Stayed 1 night in Jul 2025 ### 4/10 Poor #### Takanori Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast buffet was great and you will love it. But they gave us wrong room although I booked bigger room online and the room’s floor had huge stains. And when I stayed there, men’s hot spring was broken and we had scheduled for sharing one hot spring space and it was so crowded and I couldn’t relax at all. That was my unlucky experience. ##### Takanori Stayed 1 night in Jul 2025 ### 8/10 Good #### Teresa Mar 25, 2025 Liked: Cleanliness, staff & service, amenities Food quality is good, the hotel is a bit old and need to refurnish ##### Teresa Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Isabella Feb 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel, location was a bit hard to get public transportation sometimes ##### Isabella Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Racielle Ann Feb 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice onsen! Quiet and relaxing experience. ##### Racielle Ann Stayed 3 nights in Jan 2025 ### 8/10 Good #### Alexander Mar 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful views of the mountains and walkable distance to Matsushiro Castle Ruins. The location is a bit far from Nagano City so I takes a bus to get back to city for more dining and nightlife options. Breakfast buffet was great with a huge variety of japanese and western choices. ##### Alexander Stayed 1 night in Mar 2025 ### 10/10 Excellent #### joshua Feb 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This has been by far one of the best hotels. The room isn’t of super high end luxury, but the onsen was one of the best. The buffet for breakfast competes with the level of a high end Las Vegas resort. And staff is excellent and multilingual. ##### joshua Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Jessica Feb 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast buffet ##### Jessica Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Alfred Mar 7, 2025 Liked: Amenities One of the nicest places we’ve ever stayed. Super nice room, huge amount of space, two very comfortable double beds. Very nice sitting area, great view. Very nice onsen, and very very reasonably priced. Can’t wait to go back. Highly recommended!! ##### Alfred Stayed 2 nights in Feb 2025 ### 8/10 Good #### Brian Feb 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value Good hotel. A bit away from the main area of town so the dinner choices are limited. ##### Brian Stayed 2 nights in Feb 2025 ### 8/10 Good #### Andrew Apr 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Large hotel with Onsen Large hotel with a nice large Onsen for guest use. Rather far from central Nagano. Need to either take the hotel bus that goes every hour or take the local bus. Supermarket and Lawson store within walking distant from 5 minutes. Breakfast available on site. Good selection. However if staying several nights it can get a bit repetitive. ##### Andrew Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Jeremy Feb 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel facilities are amazing. Room is ckean and spacioud. Onzen is fantastic. Laundry is excellent. Great view of ghe mountains. ##### Jeremy Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Verified traveller May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not buy meals Hotel it self is ok but the dinner and breakfast buffet ia definitely not worth the money. The bento from nearby supermarket would have been better ##### Verified traveller Stayed 3 nights in Apr 2025 ### 8/10 Good #### Frank Apr 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort almost perfect, non English speaking people at the counter are very helpless and not able to give info about hotel or travel information or what about the hotel around. ##### Frank Stayed 2 nights in Apr 2025 ### 8/10 Good #### Timothy Jan 9, 2025 Liked: Cleanliness, staff & service, room comfort Great breakfast and onsen. It is dated. ##### Timothy Stayed 1 night in Jan 2025 ### 10/10 Excellent #### James Dec 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very large room with nice furnishings. Excellent dining area with views and space. ##### James Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ryan Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you get the right package l, everyhting in inclusive!! ##### Ryan Stayed 3 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Express & Suites Victoria - Colwood by IHG](https://www.expedia.ca/Victoria-Hotels-Holiday-Inn-Express-Suites-Victoria-Colwood.h11918100.Hotel-Information) > > [Hotels in Central Kyoto](https://www.expedia.ca/Central-Kyoto-Kyoto-Hotels.0-n6131500-0.Travel-Guide-Filter-Hotels) > > [Alpine Motor Inn](https://www.expedia.ca/Alma-Hotels-Alpine-Motor-Inn.h9997116.Hotel-Information) > > [Sheraton Lisboa Hotel & Spa](https://www.expedia.ca/Lisbon-District-Hotels-Sheraton-Lisboa-Hotel-Spa.h4723.Hotel-Information) > > [Aqua Lodge](https://www.expedia.ca/Saint-Francois-Hotels-Aqua-Lodge.h13358036.Hotel-Information) > > [Hotels in Doha](https://www.expedia.ca/Doha-Hotels.d1048.Travel-Guide-Hotels) > > [The Henry Hotel Bayswater, Sonder by Marriott Bonvoy](https://www.expedia.ca/London-Hotels-Sonder-The-Henry.h74700787.Hotel-Information) > > [TownePlace Suites by Marriott Nashville Downtown/Capitol District](https://www.expedia.ca/Nashville-Hotels-TownePlace-Suites-By-Marriott-Nashville-DowntownCapitol-District.h48990047.Hotel-Information) > > [Dock Life Cottage 10 - Riverside, 2 Bedroom, Wasaga](https://www.expedia.ca/Wasaga-Beach-Hotels-Dock-Life-Cottage-10-Riverside.h65758989.Hotel-Information) > > [PanPacificHotelsResorts Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels-Pan-Pacific-Hotels-Resorts.0-0-d178315--bPanPacificHotelsResorts.Travel-Guide-Filter-Hotels) > > [The Carlyle, A Rosewood Hotel](https://www.expedia.ca/New-York-Hotels-The-Carlyle.h40553.Hotel-Information) > > [Sir Sam's Inn & Waterspa - Adults Only](https://www.expedia.ca/Dysart-Et-Al-Hotels-Sir-Sams-Inn-Waterspa-Adults-Only.h1737215.Hotel-Information) > > [Three Valley Lake Chateau](https://www.expedia.ca/Revelstoke-Hotels-Three-Valley-Lake-Chateau.h5779859.Hotel-Information) > > [Hotels in Wildwood](https://www.expedia.ca/Wildwood-Hotels.d10401.Travel-Guide-Hotels) > > [Las Brisas Huatulco – All Inclusive](https://www.expedia.ca/Santa-Maria-Huatulco-Hotels-Las-Brisas-Huatulco.h902249.Hotel-Information) > > [Daiwa Roynet Hotel Nishi Shinjuku PREMIER](https://www.expedia.ca/Tokyo-Hotels-Daiwa-Roynet-Hotel-Nishi-Shinjuku.h27048315.Hotel-Information) > > [DoubleTree by Hilton Montreal Airport](https://www.expedia.ca/Montreal-Hotels-DoubleTree-By-Hilton-Montreal-Airport.h22619021.Hotel-Information) ### Flights > [Flights from Lloydminster (YLL) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yll/yyc/lloydminster-to-calgary) > > [Flights from Paisley (GLA) to Dublin (DUB)](https://www.expedia.ca/lp/flights/gla/dub/glasgow-to-dublin) > > [Flights from Ottawa (YOW) to San José (SJO)](https://www.expedia.ca/lp/flights/yow/sjo/ottawa-to-san-jose) > > [flights from bangor intl airport](https://www.expedia.ca/lp/airports/bgr/flights-from-bangor-intl-airport) > > [Caribbean Airlines Piarco (POS) to Toronto (YYZ) flights](https://www.expedia.ca/lp/flight-routes/caribbean-airlines-from-piarco-intl-to-pearson-intl/bw/pos/yyz) > > [Flights from Edmonton (YEG) to Kamloops (YKA)](https://www.expedia.ca/lp/flights/yeg/yka/edmonton-to-kamloops) > > [Flights from Toronto (YYZ) to Manila (MNL)](https://www.expedia.ca/lp/flights/yyz/mnl/toronto-to-manila) > > [Flights from Vancouver (YVR) to Turin (TRN)](https://www.expedia.ca/lp/flights/yvr/trn/vancouver-to-turin) > > [Flights from Peterborough](https://www.expedia.ca/lp/flights/6057903/flights-from-peterborough) > > [Flights from Saskatoon](https://www.expedia.ca/lp/flights/4117/flights-from-saskatoon) ### Cars > [Car rentals in Phoenix](https://www.expedia.ca/Car-Rentals-In-Sky-Harbor-Intl.d5785680.Car-Rental-Guide) ### Packages > [The South Vacations](https://www.expedia.ca/The-South.d6209865.Destination-Travel-Guides) > > [Cannes Vacations](https://www.expedia.ca/Cannes.d602282.Destination-Travel-Guides)