Title: Hotel Madarao - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Madarao Skiers step directly onto the slopes from this mountain retreat, where they can return for drinks with panoramic views after a day outdoors ## Photo gallery for Hotel Madarao ![Exterior - Hotel Madarao (Myoko)](https://images.trvl-media.com/lodging/22000000/21560000/21554600/21554565/7e2cf0b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Hotel Madarao (Myoko)](https://images.trvl-media.com/lodging/22000000/21560000/21554600/21554565/18963ab7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi - Hotel Madarao (Myoko)](https://images.trvl-media.com/lodging/22000000/21560000/21554600/21554565/513a74df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Madarao (Myoko)](https://images.trvl-media.com/lodging/22000000/21560000/21554600/21554565/ee78da5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Madarao (Myoko)](https://images.trvl-media.com/lodging/22000000/21560000/21554600/21554565/5cee95ab.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Madarao, at the heart of Madarao Mountain Resort, offers ski-in/ski-out access for winter enthusiasts. Relax with drinks at the bar or enjoy meals at the restaurant after mountain adventures. Free WiFi and luggage storage ensure a hassle-free getaway. ## Reviews 6.8 ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Bar - Room service ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=21554565&PinnedHotelID=21554565&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=21554565&PinnedHotelID=21554565&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=21554565&PinnedHotelID=21554565&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=21554565&PinnedHotelID=21554565&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21554565&PinnedHotelID=21554565&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21554565&PinnedHotelID=21554565&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=21554565&PinnedHotelID=21554565&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=21554565&PinnedHotelID=21554565&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Double or Twin Room, Private Bathroom ![Double or Twin Room, Private Bathroom](https://images.trvl-media.com/lodging/22000000/21560000/21554600/21554565/7e303977.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, Private Bathroom ### Highlights Air conditioning Heating Flat-screen TV Private bathroom Shower/tub combination - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Double or Twin Room, Shared Bathroom ![Double or Twin Room, Shared Bathroom](https://images.trvl-media.com/lodging/22000000/21560000/21554600/21554565/43d331fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, Shared Bathroom ### Highlights Air conditioning Heating Flat-screen TV - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Triple Room, Shared Bathroom ![Triple Room, Shared Bathroom](https://images.trvl-media.com/lodging/22000000/21560000/21554600/21554565/ae16f2e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Shared Bathroom ### Highlights Air conditioning Heating Flat-screen TV Shower/tub combination - Sleeps 3 - 1 Twin Bed and 1 Double Bed OR 3 Twin Beds ### View all photos for Quadruple Room ![Quadruple Room](https://images.trvl-media.com/lodging/22000000/21560000/21554600/21554565/bd331ae8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Air conditioning Heating Flat-screen TV - Sleeps 4 - 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/22000000/21560000/21554600/21554565/1531e137.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Heating Flat-screen TV Private bathroom Shower/tub combination - Sleeps 5 - 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed OR 3 Twin Beds and 1 Twin Bunk Bed ### View all photos for Basic Shared Dormitory ![Basic Shared Dormitory](https://images.trvl-media.com/lodging/22000000/21560000/21554600/21554565/8a8d9601.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Shared Dormitory ### Highlights Air conditioning Heating Flat-screen TV - Sleeps 1 - 1 Twin Bunk Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hotel-Madarao.h21554565.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hotel-Madarao.h21554565.Hotel-Information) ## About the area Madarao Mountain Resort, a neighborhood in Myoko, is home to Hotel Madarao. Madarao Kogen Ski Resort and Myoko Kogen are worth checking out if an activity is on the agenda. Lake Nojiri Naumann Elephant Museum and Biande Shinshu Nakano are also worth visiting. Spend some time exploring the area's activities, including skiing. [Visit our Myoko travel guide](https://www.expedia.ca/Myoko.dx6131089) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.85487%2C138.29314&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dCXxrC12OtJP_9bTYIfrH1BRphc=) Madarao-Kogen, Myoko, Niigata, 389-2257 ### What's nearby - Madarao Kogen Ski Resort \- 2 min walk \- 0.2 km - Madarao Kogen Picture Book Art Museum \- 3 min walk \- 0.3 km - Nozomi Lake \- 4 min drive \- 2.1 km - Shiga Kogen Ski Area \- 35 min drive \- 26.1 km - Nozawa Onsen Snow Resort \- 37 min drive \- 22.1 km ### Getting around - Iiyama Station - 19 min drive - Kaesa Station - 27 min drive - Niigata Airport (KIJ) - 163 min drive ### Restaurants - ‪レストラン ハイジ - ‬2 min drive - ‪かっぱ寿司 新飯山店 - ‬11 min drive - ‪ぽむ - ‬8 min drive - ‪レストラン ジグザグ - ‬6 min drive - ‪涌井せんたあ - ‬9 min drive ## About this property ### Hotel Madarao Hotel near Madarao Kogen Ski Resort Hotel Madarao provides amenities like a bar and a restaurant. Hit the slopes at this hotel featuring ski-in/ski-out access. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Smoke-free premises, a 24-hour front desk, and barbecue grills - Luggage storage, tour/ticket assistance, and free newspapers Room features All guestrooms at Hotel Madarao feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and room service. ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/30000000/29090000/29087300/29087288/34fe7d3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xplore by Active Life Madarao Mountain Resort - Breakfast included - Free WiFi - Restaurant - Bar 7.2 Good 41 reviews CA $243 CA $269 total Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=29087288&PinnedHotelID=29087288&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100350000/100341600/100341551/9ba338a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### pension pure Madarao Mountain Resort - Free WiFi - Breakfast available - Laundry 10 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=100341551&PinnedHotelID=100341551&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa reception](https://images.trvl-media.com/lodging/17000000/16230000/16220500/16220426/72338b2d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Silk in Madarao Madarao Mountain Resort - Parking included - Free WiFi - Air conditioning - Breakfast available 6.8 10 reviews CA $211 CA $255 total Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=16220426&PinnedHotelID=16220426&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/34000000/33280000/33276900/33276850/b427acd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartments Madarao Madarao Mountain Resort - Kitchen - Free WiFi - Laundry - Microwave 7.0 Good 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=33276850&PinnedHotelID=33276850&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/46000000/45160000/45155700/45155626/620dd76b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ringo Jam Madarao Madarao Mountain Resort - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=45155626&PinnedHotelID=45155626&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/24000000/23220000/23220000/23219942/8fae290a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tagawa Yamanouchi - Parking included - Free WiFi - Restaurant - Game room 7.8 Good 13 reviews CA $143 CA $158 total Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=23219942&PinnedHotelID=23219942&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/101000000/100500000/100499400/100499314/3d44f428.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yamadasan Lodge Madarao Mountain Resort - Breakfast included - Parking included - Free WiFi - Air conditioning 10 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-01&selected=100499314&PinnedHotelID=100499314&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe House](https://images.trvl-media.com/lodging/33000000/32720000/32710900/32710865/a819f906.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### White Tree Lodge Shinano - Pet friendly - Parking included - Free WiFi - Air conditioning 9.8 Exceptional 13 reviews CA $215 CA $254 total Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=32710865&PinnedHotelID=32710865&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/21000000/20640000/20631400/20631395/68d99c16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mori no Log Hotel Kamloops Shinano - Breakfast included - Pet friendly - Parking included - Free WiFi 8.0 Very good 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=20631395&PinnedHotelID=20631395&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/69000000/68100000/68095200/68095118/08f2226d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ryuo Mountain Hotel Yamanouchi - Parking included - Free WiFi - Restaurant - Toys/Games 9.0 Wonderful 2 reviews CA $161 CA $178 total Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=68095118&PinnedHotelID=68095118&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Things to do - Ski-in/ski-out access ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage ### Guest services - No housekeeping service - Tour and ticket assistance ### Outdoors - Barbecue grill - Picnic area ### More - 3 floors - Smoking not allowed ## Room amenities ### Bathroom - Private or shared bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Room service ### More - Air conditioning - Heating ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 7 AM - 8 PM Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Hotel Madarao Iiyama Madarao Iiyama Hotel Madarao Hotel Hotel Madarao Myoko Hotel Madarao Hotel Myoko ## Frequently asked questions ### Is Hotel Madarao pet-friendly? ### How much does it cost to stay at Hotel Madarao? ### How much is parking? ### What time is check-in at Hotel Madarao? ### What time is check-out at Hotel Madarao? ### Where is Hotel Madarao located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Madarao Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.4 Location ### 7.4 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 11 8 - Good 5 6 - Okay 9 4 - Poor 3 2 - Terrible 6 ## Reviews ### 8/10 Good #### Libo Jan 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The room was large. The staff was helpful. The breakfast was a little disappointing but at least it was free ##### Libo Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Tasheena Feb 21, 2025 Liked: Amenities, property conditions & facilities The stay was comfy. We, like many others, were highly dissatisfied with the included breakfast. The eggs were never cooked. We were literally served raw eggs and toast. ##### Tasheena Stayed 3 nights in Feb 2025 ### 8/10 Good #### Verified traveller Feb 20, 2025 Liked: Staff & service It was a fairly simple stay, with just the basics in the room. Since we live in Japan, were used to certain aspects of a hotel room here, such as a tea kettle and coffee, plus some cups - and we missed those things. On the other hand, it was great to sleep on a bed that was not as hard as most Japanese mattresses. The breakfast was nothing special, but it was definitely appreciated. The staff were all friendly and helpful, and it was a welcome treat to have them all speak English. Overall, the stay was nothing special, but it had everything we needed, and the location was excellent. I would likely stay here again. ##### Verified traveller Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Judyien Jan 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very great service. Room was cleaned fresh towels every day. Great area ski slope is a 5 minute walk away 10/10 recommend ##### Judyien ### 2/10 Terrible #### Melissa Dec 28, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is dangerous, it is heated with gas and kerosen. We felt dizzy and the staff did not inform us to open the doors and it has it is co coming out of such heaters. We had to leave for safety with young children. I do not understand why they do not mention this in the web site and that Expedia sell such dangerous place. Would never recommend to go there again. The hotel smells so bad of kerosen and is so dirty. Not worth at all what we paid. ##### Melissa Stayed 4 nights in Dec 2025 ### 2/10 Terrible #### Verified traveller Feb 19, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### old, noicy and dirty hotel old, noicy and dirty hotel, share shower room is old and hot water is not stable, so i have decide go to onsen in Madrao Kogen Hotel every night for 11nights : ( ![](https://a.travel-assets.com/ugc/hotel-reviews/AA419DCA93D1083FF82DB5F359EEC3E0DEFC1D7E1739937932437.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7FE0781939472AD51A8F7CBBFB7AC6B85D179EC71739937933669.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EE27E65E16E779D96E42B0A5A2F2D9F6247EEA041739937934316.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/21F9054C777D2B4A97CAB9BA163DF22ADD4450F51739937934662.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Verified traveller Feb 20, 2025 Disliked: Property conditions & facilities Hostel style accomodation that has seen better days and is in need of a refresh. Rooms look very worn, bathrooms are outdated and half of them out of order ##### Verified traveller Stayed 1 night in Feb 2025 ### 4/10 Poor #### Verified traveller Feb 3, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### 日本人にはお勧めできません 驚くことがたくさんありました。 まず、日本語が通じない。私は英語が理解できますが、話せなかったので、翻訳アプリが必要でした。あと、部屋についてはとても不満でした。バスルームでお湯がでない、ヒーターが壊れている、翌朝8時には電気が使えなくなります。大浴場はシャワールームに改装されていて、湯船に入ることができません。 夕食は近くのレストランで食べたかったのですが、どこも予約しないとだめなようで、仕方なく市街地まで行きました。 ホテルのスタッフは対応が良かったです。 このホテルは外国人専用という感じでしたので、海外旅行に行った気分でした。私と子供は大丈夫でしたが、海外経験のない夫にとってはとても辛い体験でした。 ##### Verified traveller Stayed 1 night in Jan 2025 ### 6/10 Okay #### makoto Jan 1, 2024 Disliked: Cleanliness, amenities 何も無い〜 ##### makoto Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Yu Feb 16, 2023 Disliked: Cleanliness, amenities, property conditions & facilities スタートから最悪でした。 勝手にカードから手数料引き落とされるし、日本語は通じないし大揉め。 他の方の口コミを見てから決めるべきでした。 トイレやお風呂は何年も前から壊れたままみたいで直す気はなさそうです。 宿泊中もアメニティもなく、ブレーカーもよく落ちて大変でした。 唯一の救いは… 受付の日本人のお姉さんが優しくて可愛い。 あとはBARは素敵でした。 異国感を味わうには、いろんな意味でもってこいのホテルでした! ##### Yu Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Lorrienda Jan 3, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended!!! Spacious and very clean!!! Friendly staff and close to everything. ##### Lorrienda Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Marites Jan 1, 2022 Liked: Cleanliness, staff & service, property conditions & facilities STAFF WAS VERY HELPFUL. CLEAN ROOM. THEY LET US USE THE DINING ROOM TO CELEBRATE NEW YEAR. STAFF WAS VERY FLEXIBLE. ##### Marites Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Nicholas Jan 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful and friendly staff ##### Nicholas Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Tyler Jan 6, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Great staff! Very helpful! Lots of fun! Breakfast isn’t much but it’s better than nothing! :) ##### Tyler Stayed 2 nights in Dec 2020 ### 2/10 Terrible #### Verified traveller Mar 5, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最悪の日本語通じないホテルです。 日本語通じない外人オーナーのホテル。壁に穴が空きトイレは不潔。宿泊客は1組だけで若い外人スタッフもまったやる気ない。ここは絶対泊まってはいけない。 ##### Verified traveller Stayed 1 night in Mar 2019 ### 2/10 Terrible #### Verified traveller Jan 30, 2019 Disliked: Staff & service, property conditions & facilities, room comfort We were misdirected to the main madarao hotel then charged $75 to be picked up 60m away before we got there. Orher hotels many kms away took us home due to snow and bus was 1/4 price manny kms further. Meanwhile 3 hotel bus sat idle for next 4 days. Facilities were rundown. No safety rails on stairs to entry or ski store. Drying room heater turned off & foyer to conserve $. Underwhelming brealfast with occasional poor higeine. Requests made, nothing fixed in week multi room 10 pp group include no room heater, leaking toilet, not enough towels for persons booked to rooms, facilities nonexistant compared to claim on booking- infact no fridge, minibar, credit card facility, toiletries, crockery or, cutlery. The one vending machine out of order the whole week was only source of food or drink. Overall worse than a backpackers the locals avoid. ##### Verified traveller Stayed 6 nights in Jan 2019 ### 8/10 Good #### Jenny Jan 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable and convenient on the ski slopes A comfortable hotel right on the ski slopes. Could use a bit of maintenance (hotel lost power a few times due to overload but they quickly fixed it each time). But it was clean and comfortable and the staff were incredibly helpful. Convenience of ski hire shop and a great bar and food in the hotel. They also arrange easy trips to the snow monkeys which saved us so much time. Breakfast supplied each morning which was a bonus. ##### Jenny Stayed 5 nights in Dec 2018 ### 6/10 Okay #### Ray, Manila Feb 22, 2018 Liked: Cleanliness, staff & service Disliked: Room comfort #### okay hotel, that needs an update The hotel is a bit of an uphill walk to the actual ski area. It's not too far, about a 10 minute walk which is not bad... but going uphill plus snow and if you're carrying your ski gear, then it gets challenging. The staff was great and very accommodating. The folks at the front desk and ski rental place were very helpful. The facilities however, specially the rooms need some updating. The heating wasn't working well on my 2nd day, and on the third day it was just non-existent for the showers/sink and also for the room. Even without me requesting, the staff provided a portable heater which helped a little and offered extra blankets. Food options in the hotel and nearby - not a lot. Also make sure you bring cash (local currency). ##### Ray Stayed 3 nights in Feb 2018 ### 6/10 Okay #### FUMIAKI Feb 18, 2018 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### 国際交流の場 ファミリールームに泊まったが、結構広くてスキー目当ての子供連れには良い。 2日ともボイラー故障で風呂に入れず、これは最悪だった。 中にスキーレンタルがあり便利だが、ゲレンデまではそこそこあるので子供がスキーを担いでいくのが一苦労。 スタッフも客もほぼ多国籍の外国人で英語で国際交流が楽しめる。 ##### FUMIAKI Stayed 2 nights in Feb 2018 ### 2/10 Terrible #### S, 東京 Feb 12, 2018 Disliked: Property conditions & facilities, room comfort 電話ですでにお伝えしましたが、サービスは最悪でした。その理由は以下の通り。 ・予約した部屋はツインだったがダブルが用意されていた。ベッドを変更できるとのことだったが、時間がかかると言われ、面倒なのでダブルで我慢した。 ・フロントには一人しかスタッフがおらず、何か対応してもらうにも並ばなければならず時間ばかりが過ぎた。 ・お風呂のボイラーが壊れていて結局お風呂に入れなかった。設備のチェック体制はどうなっているのか?掃除していれば気づくはず。温泉に入れないとわかっていながら、外国人客には温泉を案内していたことも驚きだった。 ・トイレのほとんどが壊れていた。 ・夜中までバンドの音がうるさかった。ライブが遅くまであり音が聞こえることを事前に知らせておくべきだ。 ・フロントの日本人女性スタッフは丁寧に対応してくれたものの、結局、支払った分のサービスは受けられなかったため、返金を要求している。 ##### S Stayed 1 night in Feb 2018 ### 6/10 Okay #### Yuichi Jan 13, 2018 Liked: Staff & service #### インターナショナルな空間。 1月に2泊させていただきました。 オーナーさんが変わったらしくて宿泊者は、ほぼ外国の方でした。日本人スタッフの方は親切に説明していただき助かりました。 併設のバーでは国際的な雰囲気で非常に楽しませていただきました。 ##### Yuichi Stayed 2 nights in Jan 2018 ### 10/10 Excellent #### Roger Mar 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Roger Stayed 6 nights in Feb 2025 ### 6/10 Okay #### Rob Mar 4, 2025 ##### Rob Stayed 1 night in Feb 2025 ### 6/10 Okay #### Ricardo Feb 28, 2025 Disliked: Staff & service, property conditions & facilities ##### Ricardo Stayed 1 night in Feb 2025 ### 4/10 Poor #### Boyd Feb 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Boyd Stayed 4 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Canad Inns Destination Centre Transcona](https://www.expedia.ca/Winnipeg-Hotels-Canad-Inns-Destination-Centre-Transcona.h5424791.Hotel-Information) > > [Super 8 by Wyndham Barrie South](https://www.expedia.ca/Barrie-Hotels-Super-8-By-Wyndham-Barrie.h1668451.Hotel-Information) > > [Hotels in Munich](https://www.expedia.ca/Munich-Hotels.d179896.Travel-Guide-Hotels) > > [Hotels near Gramercy Park](https://www.expedia.ca/Gramercy-Park-Hotels.0-l6065021-0.Travel-Guide-Filter-Hotels) > > [Paradisus Cancún – All Inclusive](https://www.expedia.ca/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotels in Saint-Jean-Sur-Richelieu](https://www.expedia.ca/Saint-Jean-Sur-Richelieu-Hotels.d177761.Travel-Guide-Hotels) > > [Hotels in Pocono Mountains](https://www.expedia.ca/Pocono-Mountains-Hotels.d602658.Travel-Guide-Hotels) > > [Four Seasons Resort and Residences Napa Valley](https://www.expedia.ca/Calistoga-Hotels-Four-Seasons-Resort-And-Residences-Napa-Valley.h34754589.Hotel-Information) > > [Hotel Le Germain Calgary](https://www.expedia.ca/Calgary-Hotels-Hotel-Le-Germain-Calgary.h3123299.Hotel-Information) > > [Hotels in Lexington](https://www.expedia.ca/Lexington-Hotels.d125720.Travel-Guide-Hotels) > > [L7 GANGNAM by LOTTE HOTELS](https://www.expedia.ca/Seoul-Hotels-L7-Gangnam-By-LOTTE.h21476755.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotels near Rogers Place](https://www.expedia.ca/Rogers-Place-Hotels.0-l553248622945105180-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Dorval (YUL) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yul/cun/montreal-to-cancun) > > [Flights from Richmond (YVR) to East Haven (HVN)](https://www.expedia.ca/lp/flights/yvr/hvn/vancouver-to-new-haven) > > [Flights from Islamabad (ISB-Islamabad Intl.) to Bangkok (BKK-Suvarnabhumi Intl.)](https://www.expedia.ca/lp/flights/isb/bkk/islamabad-to-bangkok) > > [Flights from Richmond (YVR) to Le Lamentin (FDF)](https://www.expedia.ca/lp/flights/yvr/fdf/vancouver-to-fort-de-france) > > [Flights from Edmonton International Airport (YEG) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yeg/yhz/edmonton-to-halifax) > > [Flights from Dorval (YUL) to New Delhi (DEL)](https://www.expedia.ca/lp/flights/yul/del/montreal-to-delhi) > > [Flights from Hamilton (YHM) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yhm/cun/hamilton-to-cancun) > > [Flights from Goffs (YHZ) to Kingston (YGK)](https://www.expedia.ca/lp/flights/yhz/ygk/halifax-to-kingston) > > [Flights from Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) to Rio de Janeiro (RIO-All Airports)](https://www.expedia.ca/lp/flights/yul/rio/montreal-to-rio-de-janeiro) > > [Flights from Edmonton International Airport (YEG) to Beijing (PEK)](https://www.expedia.ca/lp/flights/yeg/pek/edmonton-to-beijing) ### Cars ### Packages > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) ### Vacation Rentals