Title: Hotel de La Neige - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel de La Neige Luxury hotel with ski-in/ski-out access and area shuttle service ![Front of property - evening/night](https://images.trvl-media.com/lodging/10000000/9360000/9358800/9358768/80aeeb80.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Cottage, Non Smoking | View from room](https://images.trvl-media.com/lodging/10000000/9360000/9358800/9358768/3570ce5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![[East] Deluxe Double Room with Jacuzzi, Non Smoking](https://images.trvl-media.com/lodging/10000000/9360000/9358800/9358768/658298a8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/10000000/9360000/9358800/9358768/w2102h1387x0y14-aedc0729.jpg?impolicy=resizecrop&rw=297&ra=fit) ![[East] Superior Twin Room with Open-Air Bath, Non Smoking](https://images.trvl-media.com/lodging/10000000/9360000/9358800/9358768/7774c22e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Hakuba Valley, Hotel de La Neige by Onko Chishin offers a quiet retreat. Guests can enjoy massage or reflexology at the spa, ski-in/ski-out access, and relax by the lobby's warm fireplace after a day outdoors. 9.6 Exceptional ## Popular amenities - Spa - Breakfast available - Room service - 24/7 front desk - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=9358768&PinnedHotelID=9358768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=9358768&PinnedHotelID=9358768&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=9358768&PinnedHotelID=9358768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=9358768&PinnedHotelID=9358768&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=9358768&PinnedHotelID=9358768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=9358768&PinnedHotelID=9358768&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9358768&PinnedHotelID=9358768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9358768&PinnedHotelID=9358768&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Open Air Bath Deluxe Room | Bathroom](https://images.trvl-media.com/lodging/10000000/9360000/9358800/9358768/e555efc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Open Air Bath Deluxe Room ### Highlights Air conditioning Refrigerator LCD TV Down duvet Hair dryer Bidet Bathrobes Electric kettle - 452 sq ft - Sleeps 2 - 2 Twin Beds ![Superior Room](https://images.trvl-media.com/lodging/10000000/9360000/9358800/9358768/a526fba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator LCD TV Down duvet Hair dryer Bidet Bathrobes Electric kettle - 269 sq ft - Sleeps 2 - 2 Twin Beds ![Log Cottage](https://images.trvl-media.com/lodging/10000000/9360000/9358800/9358768/b43d43fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Log Cottage ### Highlights Balcony Air conditioning Refrigerator LCD TV 2 bedrooms Down duvet Hair dryer Bidet - 743 sq ft - 2 bedrooms - Sleeps 4 - 4 Twin Beds ![Junior Suite Room](https://images.trvl-media.com/lodging/10000000/9360000/9358800/9358768/6a11f1b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Refrigerator LCD TV 2 bedrooms Down duvet Hair dryer Bidet Bathrobes - 2 bedrooms - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![Deluxe Room](https://images.trvl-media.com/lodging/10000000/9360000/9358800/9358768/65e4f525.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Refrigerator LCD TV Down duvet Hair dryer Bidet Bathrobes Electric kettle - Sleeps 3 - 2 Twin Beds OR 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hotel-La-Neige-Higashi-Kan.h9358768.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hotel-La-Neige-Higashi-Kan.h9358768.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.71038%2C137.83414&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HG743FREEC48kiikh0npxCmiyOM=) Happo Wadanonomori, Hakuba, Nagano-ken, 399-9301 #### What's nearby - Happo One Sakka Ski Lift - 4 min walk - 0.4 km - Hakuba Happo-One Ski Area - 4 min walk - 0.4 km - Happo-one Adam Gondola - 15 min walk - 1.3 km - Hakuba Iwatake Ski Resort - 4 min drive - 3.1 km - Hakuba Goryu Ski Resort - 8 min drive - 5.4 km #### Getting around - Hakuba Station - 10 min drive #### Restaurants - ‪Blizzard (Pizza) - ‬17 min walk - ‪レストラン沙羅 - ‬6 min walk - ‪レストラン シャモニー - ‬8 min walk - ‪スノープラザ咲花 - ‬5 min walk - ‪Hand Made House 4260 - ‬14 min walk ## About this property ### Hotel de La Neige Luxury boutique hotel near Hakuba Happo-One Ski Area Consider a stay at Hotel de La Neige and take advantage of a terrace, a garden, and a fireplace in the lobby. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski storage. Treat yourself to spa services, such as a massage, reflexology, or aromatherapy. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant. You'll also enjoy perks such as: - Free self parking - Full breakfast (surcharge), a free area shuttle, and bike rentals - Babysitting (surcharge), luggage storage, and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All guestrooms at Hotel de La Neige include comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and minibars. Extra amenities include: - Down comforters and cribs/infant beds (surcharge) - Bathrooms with bidets and free toiletries - LCD TVs with satellite channels - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/9726c400.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hakuba Hakuba - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 192 reviews CA $258 CA $315 total Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=15452536&PinnedHotelID=15452536&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/71000000/71000000/70994100/70994054/7bee5112.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Happo Hakuba - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 21 reviews CA $237 CA $264 total Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=70994054&PinnedHotelID=70994054&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Suite](https://images.trvl-media.com/lodging/105000000/104300000/104294700/104294662/c28126c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL LA VIGNE HAKUBA by Onko Chishin Hakuba - Kitchen - Washer - Dryer - Parking included 10 Exceptional 10 reviews CA $575 CA $632 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=104294662&PinnedHotelID=104294662&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/2000000/1780000/1773200/1773177/dee0efd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sierra Resort Hakuba Hakuba - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 146 reviews CA $255 CA $316 total Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=1773177&PinnedHotelID=1773177&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/20000000/19260000/19251900/19251828/f1bf3ec5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Abest Happo Aldea Hakuba - Spa - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=19251828&PinnedHotelID=19251828&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking | View from room](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/0f1d86bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Tokyu Hotel Hakuba - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 85 reviews CA $175 CA $218 total Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=527250&PinnedHotelID=527250&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/22000000/21650000/21641200/21641163/ec1ae243.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Ryujin Onsen RYOKAN SUI Hakuba - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 37 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=21641163&PinnedHotelID=21641163&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18420000/18413900/18413841/9dbeeb94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Märchen House Hakuba - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 9 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=18413841&PinnedHotelID=18413841&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/41000000/40100000/40091200/40091189/3acc59ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Sunvalley Hotel Hakuba - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 33 reviews CA $305 CA $336 total Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=40091189&PinnedHotelID=40091189&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/14000000/13280000/13272400/13272380/4d47c62e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Abest Hakuba Resort Hakuba - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 22 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=13272380&PinnedHotelID=13272380&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free area shuttle - Free self parking on site ### Food and drink - Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,960 for adults and JPY 3,960 for children - A restaurant ### Things to do - Bicycle rentals - Ski passes - Ski storage - Ski-in/ski-out access ### Family friendly - Babysitting (surcharge) - Crib (surcharge) - Free area shuttle - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff ### Outdoors - Garden - In the mountains - Terrace ### Spa - Aromatherapy - In-room massages - Reflexology ### Accessibility - No elevator ### More - 2 buildings - 2 floors - Banquet hall - Built in 1990 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Crib (surcharge) - Down comforter ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Electric kettle - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 8000.0 per night Cribs (infant beds) are available for JPY 3500.0 per night ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately JPY 3960 for adults and JPY 3960 for children - Crib (infant bed) fee: JPY 3500.0 per night - Rollaway bed fee: JPY 8000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Hotel Neige Higashi-kan Hakuba Hotel Neige Higashi-kan Neige Higashi-kan Hakuba Neige Higashi-kan Hotel de La Neige Hotel Hotel de La Neige Hakuba Hotel La Neige Higashikan Hotel La Neige Higashi kan Hotel de La Neige Hotel Hakuba Hotel de La Neige by Onko Chishin ## Frequently asked questions ### Is Hotel de La Neige pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel de La Neige? > Self parking is free at this property. ### What time is check-in at Hotel de La Neige? > Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel de La Neige? > Check-out is at 11 AM. ### Does Hotel de La Neige provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel de La Neige located? > Located in the mountains, this Hakuba hotel offers ski-in/ski-out access and is within a 5-minute walk of Wadanonomori Church, Hakuba Ski Jumping Stadium, and Happo One Sakka Ski Lift. Hakuba Happo-One Ski Area is 0.4 mi (0.6 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel de La Neige Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 123 8 - Good 13 6 - Okay 5 4 - Poor 3 2 - Terrible 2 ### 9.6/10 Cleanliness ### 9.8/10 Staff & service ### 9.6/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### KHALED Mar 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Love the location, service and people that work there. ##### KHALED Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Scott Apr 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended. ##### Scott Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### みなみ Aug 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 食事は夕食はフルコースで朝食はオムレツ、目玉焼き、エッグベネディクトから選べる。とてもボリュームがあった。 壁紙やベッドにかけてある布の絵柄が素晴らしい。 ##### みなみ Stayed 1 night in Aug 2025 ### 10/10 Excellent #### あやこ Jul 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ホスピタリティー／おもてなしが最高でした。 イレギュラーなリクエストにも快く対応下さり、お部屋も水回りもとても清潔で、気持ちよく過ごせました。 テラスでのお食事も最高に美味しかったです。　白馬に行く際には必ず再訪します！ ##### あやこ Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Edgar Feb 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal es muy amable, la parada para el autobús que transporta a las estaciones de ski está justo saliendo del hotel 3 min caminando, te hacen la vida muy cómoda y el desayuno es muy bueno y basto. Sin duda regresaría. ##### Edgar Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Gregory Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Wonderful Hotel. And Twice as Wonderful Staff. I have visited this property four times since 2012. The hotel is beautifully nestled in the forest and lit up with pin lights, the rooms are lovely and spacious and come with a deep plunge bath. It is convenient to walk to the slopes, on the main shuttle service and one can walk to surrounding restaurants, bars and ski rentals. But what stands this hotel apart is the impeccable service from the amazing staff. During ski season they lay out your warm ski/boarding boots at the door, and they help you get transportation to the lifts. At the end of the day they greet you at the door with a smile, take your wet gear and swap back your warm personal shoes. There is a lovely lobby for an apre glass of wine and a fireplace for roasting marshmallows. They help you find reservations to dinner and help you sort transportation to and from. I travel globally for work and leisure, from the smiles to the can-do, and truly helping guest I have found rare a team that could exceed in provincially my an amazing experience. So hotel I give top marks, and for the hotel staff, double that. 👍👏🙏 ![](https://a.travel-assets.com/ugc/hotel-reviews/886833B172F0E12AA9F4CE800504A1AD272EF4C71738389805267.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AF2E031095701EF605D272470C167C2CD5289ADE1738389788908.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EB35DC1F8E321BB5606751D9688FFF0DD4B2624B1738389803078.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gregory Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Nichamonkarn Jan 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ชอบที่นี่มาก เราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำค่ำเราพักที่นี่สองคืนพนักงานต้อนรับดีมากการบริการอบอุ่นอาหารเช้าดีแต่ถ้าจะทานอาหารค่ำต้องจองก่อนล่วงหน้า3วัน แต่ติดนิดนึงว่าเราจองห้องอีกแบบแต่ได้อีกแบบ ด้วยเราขี้เกียจค้นหาตอนจอง เลยไม่ได้โต้แย้ง ห้องกว้างดี การบริการดีมาก ห้องสวย อาหารเช้าดีมาก ไม่มากไม่น้อยไป ![](https://a.travel-assets.com/ugc/hotel-reviews/33D3A810EB93374FBAED5E65530A0741980B96CF1736117997161.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DA2DB1B6C532312D25E0EA324C48C308E0FAE4821736117997867.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CA5461589F4E8AE69B8CE80B42CA8DFFF2C084AF1736117997766.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/273D8C7B4CC173E552A0BA796A3D7B62D946FA471736117997948.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nichamonkarn Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Steve Jan 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is gorgeous. The room had a separate living room with opulent furnishings. The staff was eager to help . ##### Steve Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### cheyenne Dec 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best service I have ever experienced around the world! The staff here are amazing. Beautiful rooms with amazing views. The breakfast is a 5 course meal or buffet- highly recommend. They have a free shuttle service which saves you so much $ on taxis. Couldn’t recommend more highly! ##### cheyenne Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Meng Hui Dec 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel service is exceptional. Beautiful room and comfortable bed. Is a historical legendary building. ##### Meng Hui Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### ひさし Sep 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities 大変快適に過ごすことができました。 ##### ひさし Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Tomohide Aug 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 設備がやや古いですが清潔感はあり、スタッフの対応は非常に素晴らしかったです。 ##### Tomohide Stayed 1 night in Aug 2024 ### 10/10 Excellent #### ?? Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 美味しい食事とスタッフの皆さんの心地良いサービスがあり、大満足な旅でした。ありがとうございました。 ##### ?? Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### AYAKO Aug 18, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities よかった事 ・レストランのスタッフの方々が素晴らしかったです ・八方尾根まで送迎サービス ・森を眺めてのテラス朝食 残念だった事 ・西館が古くカビ臭い ・氷は有料 古い西館での宿泊でした。 説明を見ても古いとは分からずベットタイプで残りがダブルかツインのみ、ツイン希望でしたので西館を選んだのですが、古くて驚きました。 ロビーはカビ臭く調度品も古かったです。 清掃はとても行き届いていてキレイでしたし、客室はカビ臭くなかったです。 ただバスタブの排水が悪くシャワーを浴びていてもすぐに足元が水で埋まってきて排水溝の水かと思うと気持ち悪かったです。 コンセントも外れかけていました。 とても素晴らしいと思ったのはレストランのスタッフの皆さんの対応でした。 気遣いではなく心配りがあり、とても良くしていただきました。 それまでガッカリしていたのですが朝食での皆さんの接客で全て挽回されました。 ハード面さえ改良されていれば、より満足できたかと思います。 ##### AYAKO Stayed 1 night in Aug 2024 ### 10/10 Excellent #### shohei Aug 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### お世話になりました！ 一泊二日の宿泊でしたが、送迎からチェックアウトまでスタッフの方々の素晴らしいホスピタリティに触れられ大満足な日を過ごすことができました。夕食も食材から拘って作られてることが感じられ感激しました。今回、私にとっては初めての高級ホテルの宿泊ということもあり少し背伸びしてしまった部分もあったのですが、誰も拒まないスタッフの方々の笑顔には救われました。いつか必ずこのホテルに相応しい人になってまた訪れたいと思います。 ##### shohei Stayed 1 night in Aug 2024 ### 10/10 Excellent #### ??? Aug 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 建物内はどこもカビ臭いけどステキなホテルだった。 ##### ??? Stayed 1 night in Aug 2024 ### 10/10 Excellent #### まな Aug 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 森の中にあって、鳥のさえずりとか聞こえてすごく静かでリラックスできました！ 私は、唐松岳に登ろうと思って宿泊したのですが、リフトまでのアクセスもよかったし、他のお店にも行きやすくてよかったです！スタッフの方も気さくに話しかけてくれて嬉しかったです。オススメスポットも教えてくれて嬉しかったです。ありがとうございました。 ##### まな Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Teck Soon Jul 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel with fantastic service I stayed here couple weeks ago, I like the environment and comfort and quiet place, the manager and staff are great and friendly, that’s the reason why I came back. The manager upgrade me to a room with Jaguzzi. Sadly is the air conditional is abit old , doesn’t cool up the room quick, but it still fine. The hotels room definitely needs a proper upgrade as there is many wear and tear and air conditional need an overhaul too. Wallpaper has to be clean as you can see some stains. ![](https://a.travel-assets.com/ugc/hotel-reviews/9DD3B55C3DCAF28AE00C925AFF5EB938439419511720497558100.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/66FD526FBC9348EB68F062239AF6FD4EC6D9B1471720497562144.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9189F1C9157AA9333F3611F60E857A67970E747E1720497564845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Teck Soon Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Teck Soon Jun 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome hotel The service was perfect and bed was super comfort ![](https://a.travel-assets.com/ugc/hotel-reviews/C2637A4E6E285271B9C9151425E9C0E13536D6561718951916717.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Teck Soon Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Ramon Apr 4, 2024 Liked: Staff & service, amenities, property conditions & facilities The property and stay were excellent. ##### Ramon Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Verified traveller Apr 1, 2024 Our stay was beyond amazing! The staff was so kind and helpful ❤️ We will definitely be back! ##### Verified traveller Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### MYUNG HUI Mar 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Love this hotel, it was our second time visit. We already look forward to visiting again next year for sure! ##### MYUNG HUI Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### KUNIHIKO Mar 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed a lot not only the hotel but also the staff’s hospitalities. ##### KUNIHIKO Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Susanne Mar 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Väldigt fint och trevligt hotell Väldigt fint hotell, mycket hjälpsam trevlig personal, god frukost var det också. ##### Susanne Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### WILLARD Mar 6, 2024 Liked: Property conditions & facilities The hotel was great and the staff were friendly and helpful. Lovely hotel. ##### WILLARD Stayed 2 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Cheap Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels-Cheap-Hotels.0-0-d178314-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Sunset Jamaica Grande Resort Sp](https://www.expedia.ca/Ocho-Rios-Hotels-Sunset-Jamaica-Grande-Resort-Sp.h11562480.Hotel-Information) > > [Comfort Inn Prospect Park - Brooklyn](https://www.expedia.ca/New-York-Hotels-Comfort-Inn-Prospect-Park-Brooklyn.h34488449.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Hotels in Nassau](https://www.expedia.ca/Nassau-Hotels.d601784.Travel-Guide-Hotels) > > [Kanaloa at Kona by OUTRIGGER](https://www.expedia.ca/Kailua-Kona-Hotels-Kanaloa-At-Kona-By-OUTRIGGER.h28501.Hotel-Information) > > [Hotels near Union Station](https://www.expedia.ca/Union-Station-Hotels.d6151404.Travel-Guide-Hotels) > > [President Hotel](https://www.expedia.ca/Cape-Town-Hotels-President-Hotel.h526107.Hotel-Information) > > [Mercer Hotel Downtown, BW Premier Collection](https://www.expedia.ca/Stratford-Hotels-Mercer-Hotel-Downtown.h11751078.Hotel-Information) > > [Mantaray Island Resort](https://www.expedia.ca/Nanuya-Balavu-Island-Hotels-Mantaray-Island-Resort.h4917197.Hotel-Information) > > [SandmanHotels Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels-Sandman-Hotels.0-0-d178296--bSandmanHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Cancun (CUN) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/cun/yyj/cancun-to-victoria) > > [Flights from Toronto (YYZ) to Sola (SVG)](https://www.expedia.ca/lp/flights/yyz/svg/toronto-to-stavanger) > > [Flights from Buffalo (BUF) to Lexington (LEX)](https://www.expedia.ca/lp/flights/buf/lex/buffalo-to-lexington) > > [Flights from Delhi (DEL) to Hyderabad (HYD)](https://www.expedia.ca/lp/flights/del/hyd/delhi-to-hyderabad) > > [Flights from Toronto (YYZ) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yyz/cun/toronto-to-cancun) > > [Flights from Spokane (GEG) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/geg/ylw/spokane-to-kelowna) > > [Flights from Montreal (YUL) to Entzheim (SXB)](https://www.expedia.ca/lp/flights/yul/sxb/montreal-to-strasbourg) > > [Flights from Montreal (YUL) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yul/yyz/montreal-to-toronto) > > [Flights from Calgary Intl. to MIL-All Airports](https://www.expedia.ca/lp/flights/yyc/mil/calgary-to-milan) > > [Flights from Osaka (KIX) to Jeju City (CJU)](https://www.expedia.ca/lp/flights/kix/cju/osaka-to-jeju) ### Cruise > [Cruises from Fort Lauderdale](https://www.expedia.ca/Cruises-from-Fort-Lauderdale.d601750.Cruise-Departure-Port) ### Packages > [Aruba Vacations](https://www.expedia.ca/Aruba.d9.Destination-Travel-Guides) > > [Maldives](https://www.expedia.ca/Maldives.d109.Destination-Travel-Guides) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Cambrian Arena](https://www.expedia.ca/Cambrian-Arena-Sudbury.d6298337.Vacation-Attraction)