Title: Courtyard by Marriott Hakuba - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=15452536&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Courtyard by Marriott Hakuba Hakuba Valley's tranquil escape combines natural beauty with culinary excellence, offering fireside relaxation and stargazing opportunities ## Photo gallery for Courtyard by Marriott Hakuba ![Exterior - Courtyard by Marriott Hakuba (Hakuba)](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/9726c400.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; local and international cuisine - Courtyard by Marriott Hakuba (Hakuba)](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/97dc26d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, blackout drapes, free WiFi - Courtyard by Marriott Hakuba (Hakuba)](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/b739c12c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Courtyard by Marriott Hakuba (Hakuba)](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/f2ffe971.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, blackout drapes, free WiFi - Courtyard by Marriott Hakuba (Hakuba)](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/dee966fa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Courtyard by Marriott Hakuba offers a peaceful retreat near Hakuba Valley Ski Area with an indoor mineral hot spring and garden. Enjoy local and international cuisine at DINING and BAR LAVAROCK, relax by the lobby fireplace, and stay connected with free in-room WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Pet friendly - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=15452536&PinnedHotelID=15452536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=15452536&PinnedHotelID=15452536&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=15452536&PinnedHotelID=15452536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=15452536&PinnedHotelID=15452536&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15452536&PinnedHotelID=15452536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15452536&PinnedHotelID=15452536&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15452536&PinnedHotelID=15452536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15452536&PinnedHotelID=15452536&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Deluxe Room, 2 Twin Beds (Japanese Western) ![Deluxe Room, 2 Single Beds (Japanese Western)](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/1b255221.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds (Japanese Western) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Pillow menu Blackout drapes/curtains Bidet Shower/tub combination Private bathroom - 452 sq ft - Sleeps 5 - 2 Twin Beds ### View all photos for Superior Room, 2 Twin Beds (Japanese Western) ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/dee966fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds (Japanese Western) 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV Pillow menu Blackout drapes/curtains Bidet Shower/tub combination Private bathroom - 344 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Premium Room, 1 King Bed (Hot Spring) ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/1acfe74f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (Hot Spring) ### Highlights Air conditioning Refrigerator Flat-screen TV Pillow menu Blackout drapes/curtains Bidet Shower/tub combination Private bathroom - 355 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Premium Room, 2 Twin Beds ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/fe0fb71b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Twin Beds 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV Pillow menu Blackout drapes/curtains Bidet Shower/tub combination Private bathroom - 355 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Room, 2 Twin Beds (Hot Spring) ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/1af40f27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds (Hot Spring) ### Highlights Air conditioning Refrigerator Flat-screen TV Pillow menu Blackout drapes/curtains Private bathroom Shower/tub combination Bidet - Sleeps 2 - 2 Twin Beds ### View all photos for Room, 2 Twin Beds (Dog Friendly, With Hot-Spring Bath) ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/b739c12c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds (Dog Friendly, With Hot-Spring Bath) 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV Pillow menu Blackout drapes/curtains Bidet Shower/tub combination Private bathroom - 377 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Room, 1 King Bed (Dog Friendly, With Hot-Spring Bath) ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/16000000/15460000/15452600/15452536/b739c12c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Dog Friendly, With Hot-Spring Bath) ### Highlights Air conditioning Refrigerator Flat-screen TV Pillow menu Blackout drapes/curtains Bidet Shower/tub combination Private bathroom - 355 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Courtyard-By-Marriott-Hakuba.h15452536.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Courtyard-By-Marriott-Hakuba.h15452536.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.69138%2C137.83781&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LY2JiKCbXtk7aM2z6eyscSK3ecg=) 2937 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301 #### What's nearby - Hakuba Ski Jumping Stadium \- 1 min walk \- 0.0 km - Hakuba Happo-One Ski Area \- 9 min walk \- 0.8 km - Hakuba Olympic Museum \- 12 min walk \- 1.0 km - Hakuba 47 Winter Sports Park \- 13 min walk \- 1.2 km - Happo-one Adam Gondola \- 4 min drive \- 2.3 km #### Getting around - Hakuba Station - 7 min drive #### Restaurants - ‪Calico - ‬7 min walk - ‪高橋家 - ‬5 min walk - ‪Sounds Like Café - ‬6 min walk - ‪猿楽 Sarugaku - ‬8 min walk - ‪居酒屋稗 Izakaya Hie - ‬6 min walk ## About this property ### Courtyard by Marriott Hakuba Upscale hotel near Hakuba Happo-One Ski Area Consider a stay at Courtyard by Marriott Hakuba and take advantage of an indoor mineral hot spring (onsen), a garden, and dry cleaning/laundry services. The on-site local and international cuisine restaurant, DINING and BAR LAVAROCK, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a 24-hour gym. Other perks at this hotel include: - Free self parking - Full breakfast (surcharge), an elevator, and a water dispenser - Free newspapers, a banquet hall, and multilingual staff - Guest reviews speak well of the overall condition Room features All 72 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. More conveniences in all rooms include: - Bathrooms with bidets and shower/tub combinations - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, recycling, and refrigerators ## Similar properties ![Standard Alps Twin Room (2nd-4th floor) Alps side, Non Smoking | View from room](https://images.trvl-media.com/lodging/1000000/530000/527300/527250/0f1d86bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Tokyu Hotel Hakuba - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 87 reviews CA $424 CA $527 total Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=527250&PinnedHotelID=527250&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/2000000/1780000/1773200/1773177/dee0efd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sierra Resort Hakuba Hakuba - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 150 reviews CA $583 CA $714 total Jan 12 - 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Kitchen - Washer - Dryer - Parking included 10 Exceptional 10 reviews CA $1,320 CA $1,452 total Jan 22 - Jan 23, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=104294662&PinnedHotelID=104294662&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/20000000/19160000/19159000/19158932/446c73cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hoshino Resorts KAI Alps Omachi - Breakfast included - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 77 reviews CA $472 CA $581 total Jan 20 - Jan 21, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=19158932&PinnedHotelID=19158932&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/17000000/16270000/16269100/16269009/37fda5bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba PAIPU NO KEMURI Hakuba - Hot tub - Laundry - Microwave 8.4 Very good 221 reviews CA $170 CA $189 total Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=16269009&PinnedHotelID=16269009&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/10000000/9390000/9383600/9383570/53c673b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cottage hotel fenice hakuba Hakuba - Pet friendly - Parking included - Free WiFi - Microwave 9.0 Wonderful 16 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=9383570&PinnedHotelID=9383570&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15240000/15230500/15230457/7c3c630a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Restaurant & Hotel Traumerei Hakuba - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 12 reviews CA $349 CA $428 total Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=15230457&PinnedHotelID=15230457&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/41000000/40100000/40091200/40091189/3acc59ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakuba Sunvalley Hotel Hakuba - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 33 reviews CA $541 CA $595 total Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=40091189&PinnedHotelID=40091189&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,850 for adults and JPY 1,850 for children - A restaurant ### Restaurants on site - DINING and BAR LAVAROCK ### Things to do - 24-hour gym - Ski passes ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 1,432 square feet of conference space - 2 meeting rooms ### Outdoors - Garden ### Spa - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Lever door handles - Transfer shower - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - Banquet hall - Comprehensive recycling policy - Fireplace in lobby - No plastic coffee stirrers - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillow menu ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels - Pay movies ### Food and drink - Electric kettle - Limited room service - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Heating (climate-controlled) - Laptop workspace - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of JPY 5500 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 22 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately JPY 3850 for adults and JPY 1850 for children - Pet fee: JPY 5500 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Japanese futons are provided based on the number of adults in the reservation. ### We should mention Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Laforet Club Hotel Happo Laforet Club Hakuba Happo Laforet Club Happo Courtyard Marriott Hakuba Hotel Courtyard Marriott Hakuba Hotel Courtyard by Marriott Hakuba Hakuba Hakuba Courtyard by Marriott Hakuba Hotel Courtyard by Marriott Hakuba Hakuba Laforet Club Hotel Hakuba Happo Courtyard Marriott Hakuba Hotel Courtyard Marriott Hakuba Hotel Courtyard by Marriott Hakuba Courtyard Marriott Hotel Courtyard Marriott Laforet Club Hakuba Happo Courtyard by Marriott Hakuba Hotel Courtyard by Marriott Hakuba Hakuba Courtyard by Marriott Hakuba Hotel Hakuba ## Frequently asked questions ### Is Courtyard by Marriott Hakuba pet-friendly? ### How much does it cost to stay at Courtyard by Marriott Hakuba? ### How much is parking? ### What time is check-in at Courtyard by Marriott Hakuba? ### What time is check-out at Courtyard by Marriott Hakuba? ### Where is Courtyard by Marriott Hakuba located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Courtyard by Marriott Hakuba Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 117 8 - Good 54 6 - Okay 13 4 - Poor 6 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Verified traveller Apr 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Our stay The gentleman who check us in was very helpful and friendly and provided such good service! ##### Verified traveller Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Ryan Jan 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Onsen on the property was great, even had an outdoor section too. Rooms were modern and in good repair with excellent and helpful front reception staff! ##### Ryan Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Robert Jan 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel with ski slop shuttle bus stop stop right outside the door The whole of Hakuba is not great for taxi or uber, but that is not the hotels problem We would recommend this hotel highly ##### Robert Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Ashley Mar 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay at the Hakuba Marriott! It had a great gym, the in room onsen was perfect after a day on the slopes and the staff were so friendly. It was walkable to the main drag and provides a shuttle to the ski resorts right out front. It was nice to come back and enjoy a drink at the bar after dinner. We cannot wait to stay here again! ##### Ashley Stayed 2 nights in Jan 2024 ### 2/10 Terrible #### Verified traveller Jan 11, 2025 Liked: Cleanliness Disliked: Staff & service #### Poor Very poor experience at the hotel for a ski trip. Hotel has no transfer to the slopes and you are reliant on the infrequent local buses. Staff not particularly helpful with regards to anything (transport, restaurants etcetc). Nearly spoilt our trip to Japan. I wouldn’t recommend staying at this hotel for a ski trip (get something closer to the slopes). Very disappointing from a Marriot. ##### Verified traveller Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Kokoro Jan 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room with private Onsen Bath was AMAZING!! Definitely will so it again. ##### Kokoro Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Philip Dec 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, staff welcoming and very helpful. Access to restaurants and ski hire just around the corner. Would happily stay here again. Thank you ##### Philip ### 8/10 Good #### Verified traveller Apr 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are very helpful. Room conditions are great! More variety of Breakfast would be better. The restaurant decor is classic ##### Verified traveller Stayed 2 nights in Apr 2023 ### 4/10 Poor #### Jason Feb 17, 2025 Liked: Cleanliness, property conditions & facilities I usually love a Marriot however please be aware that if you are going anywhere outside the hotel transport is terrible & the Marriot Courtesy Bus will only take you to two places either the Train Station or the Bus interchange . What was an excellent stay was a disaster when leaving as we had to walk 700 metres to our departure transport .( Not the Hotels problem)however they could have offered to help . Apparently this is the hotels policy and I wish this was more clear as I wouldn’t have spent $10k to be treated this poorly when leaving in a massive Snow storm dragging luggage up the road ankle deep . ##### Jason Stayed 7 nights in Feb 2025 ### 4/10 Poor #### Scott Jul 6, 2023 Liked: Cleanliness Disliked: Property conditions & facilities This hotel might be great in the winter, but these green months really make you wonder if it deserves the high marks. The hotel restaurant has a limited menu and portions are less than filling. The “apple pie”consists of uncooked sliced apples, a scoop of ice cream and a toffee cracker. The front desk wanted to be helpful but no one could tell me about what was open in town, the hiking trails in the area, or where I could rent a bike. I know it’s summer, but this was an expensive stay at a shell of a hotel. ##### Scott Stayed 3 nights in Jul 2023 ### 4/10 Poor #### Troy Nov 15, 2022 Disliked: Staff & service, property conditions & facilities, room comfort #### Not good stay The bathroom floor has a ceramic peace which is very slippery. I fell down 2 times on my back and I started bleeding. The room was very small. Also they made us pay extra taxes which we didn’t know about. The view of the room was on the trash back yard. Not going there again. ##### Troy Stayed 4 nights in Nov 2022 ### 8/10 Good #### Naomi Nov 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities お料理も美味しく、お部屋も綺麗でした ![](https://a.travel-assets.com/ugc/hotel-reviews/d4409e36-64a0-405e-9dd7-673cc026f554-1763618515461.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Naomi Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kan Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの対応が親切で素晴らしかったです。 ##### Kan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### tooru Jul 26, 2025 Liked: Cleanliness, staff & service, amenities スタッフの対応がとても良かったです🌝 ##### tooru Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Verified traveller Jul 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### レストラン最高 レストラン最高 ##### Verified traveller Stayed 1 night in Jul 2025 ### 8/10 Good #### Kayoko Jun 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 温泉の部屋風呂が良かった。 ##### Kayoko Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Caroline Apr 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great oasis in the mountains with great service and food ##### Caroline Stayed 4 nights in Apr 2025 ### 8/10 Good #### K Nov 24, 2024 Liked: Cleanliness, amenities 客室のシャンプーなどをもう少し良いものに ##### K Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Hiroshi Aug 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities 広い部屋で自然に囲まれながら、ゆったりと過ごせました。 ##### Hiroshi Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Shotaro Sep 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お部屋が広く、ゆったり寛ぐことが出来ました。 次回は、宿泊メインでのんびりしに来ようと思います。 ありがとうございました。 ##### Shotaro Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Yuya Mar 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities 楽しかったです ##### Yuya Stayed 1 night in Mar 2023 ### 10/10 Excellent #### KANA Oct 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 愛犬と一緒に泊まりました。家族みんなリラックス出来て大変良かったです。どうもありがとうございました。素晴らしかった。 ##### KANA Stayed 1 night in Oct 2022 ### 10/10 Excellent #### MIKIHIKO May 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 食事内容に改善を望みます。他の点は大満足です。 ##### MIKIHIKO Stayed 1 night in May 2022 ### 10/10 Excellent #### masaki Mar 17, 2022 Liked: Staff & service, amenities, property conditions & facilities ディナーが 信州の美味しい食材を繊細に調理しているのが よく分かりました 美味しかったです ##### masaki Stayed 1 night in Mar 2022 ### 6/10 Okay #### Gayu Mar 14, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 部屋は広く清潔感有り良かったです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/1912B7DCDD771F7152426AE4EC47622EFC57B7D01647265292113.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gayu Stayed 1 night in Mar 2022 ## Expedia's Latest Trends ### Hotels > [Apartments Parry Sound](https://www.expedia.ca/Parry-Sound-Apartments.d6057818-aaApartments.Travel-Guide-Accommodation) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Intl-Airport-Hotels.0-aYVR-0.Travel-Guide-Filter-Hotels) > > [Hotels in Downtown Toronto](https://www.expedia.ca/Downtown-Toronto-Toronto-Hotels.0-n6057934-0.Travel-Guide-Filter-Hotels) > > [Barceló Maya Palace - 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