Exterior

Reviews of Hampton Inn & Suites Lufkin, TX

2.5 out of 5
Hampton Inn & Suites Lufkin, TX
4400 South First Street, Lufkin, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 488 reviews" "
Rating 8 - Good. 117 out of 488 reviews" "
Rating 6 - Okay. 38 out of 488 reviews" "
Rating 4 - Poor. 22 out of 488 reviews" "
Rating 2 - Terrible. 17 out of 488 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emerald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay when visiting Lufkin Tx . Cleanest hotel I have stayed in Lufkin Tx. Easy check in and easy check out process . Nice breakfast and was given water upon check in. Also has a nice gym enjoyed my stay.
Stayed 1 night in Mar 2024

4/10 Poor

Jillian

Travelled with family
So I rent an handicap accessible room and what they considered accessible is very far off the standards of an accessible room. The shower floor was so slick I couldn’t stand in it, and as far as being a roll in shower I guess you could once you got over the 2 inch lip, but then you would have had to lift the chair up to get past the toilet.very disappointed in what I got versus what I paid for.
Stayed 1 night in Mar 2024

6/10 Okay

Tammy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

London

Stayed 1 night in Feb 2023

10/10 Excellent

PHYLLIS

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Alicia was very pleasant and informative during check-in. Room & restroom is clean. Small refrigerator was defrosting. Fingers crossed it turns back on.
Stayed 1 night in Feb 2024

10/10 Excellent

Tim

Stayed 2 nights in Jan 2024

10/10 Excellent

christy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in great shape and very clean. I do think $75 pet fee is a little much for our 8 pound dog. Most of the Hamptons are $50.
Stayed 1 night in Dec 2023

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Deann

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice, clean, and friendly!
Stayed 1 night in Dec 2023

10/10 Excellent

Starsheika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big with 2 king size beds. The shower was walk in with a shower chair. The parking was just outside the room by the window. It was very quiet and we slept very well. It was convenient to every place in town we went to. It was very well priced.
Stayed 1 night in Nov 2023

8/10 Good

Sheldon

Stayed 1 night in Nov 2023

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. Easy access to restaurants and shopping locations.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay, will use again
Stayed 2 nights in Nov 2023

10/10 Excellent

Faith

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Annjeanette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet!
Stayed 1 night in Nov 2023

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness
Eh
The stay itself was fine. We had some maintenance issues in our room. Noisy air conditioner, clogged sink, toilet didn’t flush very well.
Stayed 1 night in Nov 2023

10/10 Excellent

Ashlee

Stayed 2 nights in Nov 2023

10/10 Excellent

James

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Russell L.

Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lupita, Andrews

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Jul 2023

10/10 Excellent

Chase

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
Great choice! Very clean, coffee/tea in the lobby, little outdoor pool. Comfy beds (yay for their mattress toppers) Check in was great, the guy at the front desk (I forget the name, started with J) was a sweetheart (offered hot water for my tea because it wasn’t boiling hot) Breakfast was good, eggs were better than your average hotel (whatever they do - they did it right), they have TX shape waffle maker too :)
Stayed 1 night in Jun 2023

10/10 Excellent

Kodie

Stayed 1 night in May 2023

10/10 Excellent

Amanda, Conroe

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, froendly and helpful staff. Room was very nice and comfortable
Stayed 1 night in May 2023

10/10 Excellent

DINEO, Mount Pleasant

Stayed 1 night in May 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Peter, FRIENDSWOOD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Only negative was that it is close to the highway which can be noisy.
Stayed 2 nights in May 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

8/10 Good

alisha

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk employees were not very friendly. The housekeeping staff does not knock before entering she just walked in on us. Web description shows theres a hottub but there is not. Very nice and clean hotel with good beds and cold ac.
Stayed 2 nights in Apr 2023

8/10 Good

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a luxury hotel inspite of price. Not a comfortable chair anywhere but the bed was nice. Very complete breakfast buffet, guest laundry, and exercise room. Not a fan of their TV offering as the cable service did not have a guide so you need to flip through all 100 channels to see what is showing. So, nothing fancy but friendly staff, clean facilities, and most desired services.
Stayed 4 nights in Apr 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Jackie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Just OK.
Check-in was an hour wait after I was told 15-20 minutes. Then they said the room was ready but had to wait another 10 minutes for them to get my keys. Then, there was no cart available for me to haul my belongings to my room (another 15 minute wait). The lady that prepared breakfast in the morning was the bright spot. She always spoke, everything was clean and well prepared. On a very noisy highway and was hard to get a good nights sleep - a lot of truck traffic using jake brakes.
Stayed 4 nights in Mar 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel that was super close to what I needed it to be close too
Stayed 2 nights in Mar 2023

2/10 Terrible

Christina

Disliked: Staff & service
Stayed 2 nights in Mar 2023

4/10 Poor

Donald

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Host tried to make me pay twice. Would not accept the fact that shows payment was made.
Stayed 1 night in Mar 2023

10/10 Excellent

Vetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more than I expected. Clean fresh smelling shower pressure was good. The staff was amazing and friendly. Breakfast was great.
Stayed 2 nights in Feb 2023

8/10 Good

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I t was a nice room
Stayed 1 night in Jan 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet clean stay
Clean , dog friendly, would stay hear again Quiet
Stayed 1 night in Dec 2022

10/10 Excellent

Younghye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Charmaine

Stayed 1 night in Nov 2022