Lunch and dinner served, international cuisine
Check availability

Reviews of NH Naarden

4 out of 5
NH Naarden
Ijsselmeerweg 3, Naarden

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 197 reviews" "
Rating 8 - Good. 92 out of 197 reviews" "
Rating 6 - Okay. 45 out of 197 reviews" "
Rating 4 - Poor. 16 out of 197 reviews" "
Rating 2 - Terrible. 7 out of 197 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cipriano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover
Close to Amsterdam but a million miles away. You must see Naarden.
Stayed 1 night in Oct 2021
Response from Reception on Oct 19, 2021
Dear Myrna, Thank you for your review! We hope to see you again! Kind regards, Team NH Naarden

10/10 Excellent

Dr Ann M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
A nice clean hotel with an amazing breakfast. They have a good system for breakfast now where they stagger customers. Very friendly service. We will definitely be back.
Stayed 3 nights in Jul 2020
Response from Receptie NH Naarden on Jul 16, 2020
Dear Dr. Ann M. Thank you so much for your lovely review! We are very happy that you enjoyed your stay with us. Hope to see you back at NH Naarden!

6/10 Okay

Verified traveller

Liked: Staff & service
Good location, popular with tour groups
This is an average hotel in the NH chain. The room is comfortable but the bathroom is tiny and the shower grout lines were moldy. We've stayed here several times and the staff is usually super friendly and accomodating but this time the woman at check in was frazzled and unfriendly, I presume from the two busloads of tourists that had just checked in to the hotel and therefore the restaurant was at capacity. As a previous reviewer mentioned there is a nice casual restaurant, Porterhouse, across the street that is a good option.
Stayed 1 night in Dec 2019
Response from team nh naarden on Dec 12, 2019
Dear Guest, thank you for your response of your stay. I am really sorry what happened to you. We hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Team NH Naarden on Sep 30, 2019
Dear Guest, thank you so much for the review! Kind regards,

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Team NH Naarden on Sep 30, 2019
Dear Philip, Thank you so much for the 10/10! Kind regards,

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
Duty rooms and bathrooms, TV Don't work a low 2/3 start definition. Staff nice and helpful.
Stayed 1 night in Aug 2019
Response from team nh naarden on Sep 30, 2019
Dear guest, thank you for the review! Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A light is needed above the long mirror. De handdoeken werden dagelijks keurig verschoond.
Stayed 4 nights in Aug 2019

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel not far from Amsterdam
Was not very far from Amsterdam and nice place to stay if one want peace and sort of little village feeling. Hotel had a large parking which was chargeable, it seems hotel is booked by tour people who come in bulk due to hotels proximity to city. Hotel is 3 star and not 4, toiletry was good but noticed that complimentary water bottle was not provided to everyone. Overall could be booked for couple of days.
Stayed 1 night in Jul 2019

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The remoteness of the location was perfect. However, the facility is in need of repair. Nonetheless, the facility was clean and staff was friendly.
Stayed 3 nights in Jul 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from NH NAARDEN on Jun 27, 2019
Dear Michael, Thank you for your review. Kind regards, Team NH Naarden

6/10 Okay

Ramana

Stayed 3 nights in Apr 2019
Response from NH Naarden on Apr 25, 2019
Thank you for your review. We would like to welcome you again. Kind regards, NH Naarden

8/10 Good

Mehtap K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Reception on Apr 2, 2019
thank you!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Team NH Naarden on Mar 1, 2019
Thank you for your review!

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Confortable bed , big room , amazing dinner and breakfast. Safe parking
Stayed 1 night in Feb 2019
Response from NH Naarden on Feb 23, 2019
Dear, Thank you so much for the nice review. We hope to welcome you again in our hotel. Kind regards

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Team NH Naarden on Feb 3, 2019
Dear Steven, Thank you for your review. We would like to welcome you again. Kind regards, NH Naarden

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Team NH Naarden on Dec 18, 2018
Dear Guest, Thank you very much for your review! kind regards, Team NH Naarden

10/10 Excellent

Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for Business traveler .
Nice Hotel late check out , You can work comfortably in your room
Stayed 1 night in Oct 2018
Response from Team NH Naarden on Nov 6, 2018
Dear Yiu, thank you very much for your positive review! kind regards,

8/10 Good

Amrit Kaur, London

Liked: Staff & service
November2018
Stayed 1 night in Nov 2018
Response from Team NH Naarden on Nov 6, 2018
Dear Amrit, thank you for your review! Kind regards

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from MS on Nov 8, 2018
Beste Sandra, bedankt voor uw beoordeling! Met vriendelijke groet, Frontdesk

10/10 Excellent

Sergey, Kent, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Team NH Naarden on Oct 16, 2018
Dear Sergey, thank you for the review. Kind regards, Team NH Naarden

6/10 Okay

Helen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Response from Henk Postma on Aug 16, 2018
Dank u voor deze review Groet Henk Postma

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A break from the madness of Amsterdam 11 miles.
Nice hotel across from the Naarden Marina. It's a 25 minute walk to the star-shaped medieval Vesting or fort that had several nice restaurants. Service at NH Naarden is always friendly and helpful. Good food.
Response from Team NH Naarden on May 15, 2018
Dear James, Thank you very much for your wonderful review. Glad to hear that you enjoyed your stay at our hotel as well as the location. Hopefully we'll be able to see you again soon. Kind regards,

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
"Okay"
Food is over-priced, which was a shame because the surrounding area only has one restaurant within walking distance. Breakfast also costs extra and is not included in the price of the room. Rooms are good for the price, however, our booking confirmation said that we would have a smoking room, but our room was non-smoking. When we had a cigarette outside in the smoking area, twice we were shouted at by the restaurant manager, who told us that we had to leave the hotel premises entirely if we wanted to smoke (we weren't even allowed to smoke in the car park). I would recommend avoiding the restaurant and order room service instead since the restaurant manager had a running theme of getting irrationally angry at customers. The location wasn't great either - to get to Amsterdam you have to get a bus and then a train. Overall 'okay', due to the food being overpriced. Staff were lovely and very helpful (apart from the restaurant manager). The location is pretty poor if you want to spend time in Amsterdam. Would not stay in this hotel again.
Stayed 7 nights in May 2017
Response from General Manager on Jun 21, 2017
Dear guest, Thank you for your response. We are sorry that we did not meet your expectations. Your comments will be dicsussed with our Management Team. With regards, Management NH Naarden

10/10 Excellent

roni, coffs harbour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amsterdam holiday
All around was good as gold .people are very open and very welcome. We will go back in 14 month
Response from Management Team NH Naarden on Jun 21, 2017
Hartelijk dank voor je beoordeling Roni

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Nice, basic no frills
Hotel is fairly noisy with people going to bed late and very late as the sound easily carries through the door into the room and can wake up the non deep sleepers. Disappointing food, steak tasted from frozen (liver texture), cant seem to do soft boiled eggs at breakfast.
Response from General Manager on Nov 30, 2016
Dear guest, Thank you for your review and we are sorry that your stay did not meet your expectations. We will discuss with our management team how we can improve our quality. With regards, Mangement NH Naarden

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay with excellent breakfast
The breakfast is perfect, everything is tasty and fresh. Only the free WiFi is rather slow (you have to pay almost 10€ for one day higher bitrate, which at that price I did not even test.
Response from General Manager on Sep 22, 2016
Dear guest, Thank you for your comments. With regards, Management NH Naarden

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Basic Hotel Should Not Be 4*
The hotel was very basic and not up to the standard I would expect of a 4* hotel. The staff were helpful at points. However, a few of them were quite rude and abrupt. I asked for a drink at the bar to be put on my room tab and the member of staff behind the bar very abruptly said no we do not put drinks on rooms!! Even though I had previously put a drink on my room number and was asked the following day if I would like to. The transport into Amsterdam is not great and the hotel staff are rather useless at helping you with this. Knowing full well I was going into Amsterdam, none of them told me that the bridge would be closing later on in the evening. This therefore ended up costing me a 185 Euro taxi journey that took an hour and a half. The room was very basic, the sheets and towels were very uncomfortable and my tiny window view was simply a car park!! Overall I was very unimpressed and will never stay in an NH Hotel again.
Response from Management NH Naarden on Sep 1, 2016
Dear guest, Thank you for your review. We are very sorry that your stay did not meet your expectations and consequently you did not enjoy your stay with us. We will discuss this review with our management team so that we can improve our quality. Withr regards, Manangement NH Naarden

8/10 Good

Cliff, Parkland, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel offers one double bed for two guests, but the bed is too soft that one person's move will affect the other. I would recommend more solid mattress. Other than that, the hotel is pretty good overall. It provides very good breakfast with lots of choices. The hotel restaurant also has beautiful view.
Response from Management NH Naarden on Aug 25, 2016
Dear Cliff, Thank you for your review. With regards, Management NH Naarden

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Response from General Manager on Sep 26, 2016
Dear guest, Thank you for your comments. With regards, Management NH Naarden

4/10 Poor

Verified traveller

Disliked: Cleanliness
Disappointing!
We stayed here for the weekend when visiting family. We booked here by accident - usually we stayed in the sister location Jan Tabak. This is very typical NH property, but rooms definitely need upgrade. Even having the window open on arrival didn't erase the stuffy smell. One bedside lamp was broken. Our courtyard view was a big asphalt car park. We were unlucky to have very noisy tourists on the same floor and had to call to reception to have them calm down a bit. Breakfast was good, and the location is good also for those who visit Amsterdam. There was a decent gym in the property as well.
Response from General Manager on Jun 22, 2016
Dear guest, Thank you for your review. We are very sorry that your stay was disappointing. We will discuss your comments with our management team. With regards,

6/10 Okay

gavin, Northampton

Disliked: Staff & service, room comfort
Naarden
The staff were okay but not really great...They seemed a little pre occupied Room was ok ..bed was broken...bathroom requires update.
Dear guest, Thank you for your review. With regards, NH Naarden

4/10 Poor

fred

Disliked: Staff & service, property conditions & facilities, room comfort
No air conditioning
No air conditioning. Staff was not very much helpful
Response from General Manager on Jun 23, 2016
Dear guest, We are sorry that your stay did not meer your expectations. With regards

10/10 Excellent

Alexei, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and close to Amsterdam
The service was absolutely fantastic. The staff went out of their way to help and were very friendly at all times. We choose a hotel within commutable distance to Amsterdam and it certainly was: 20 min train journey and you are in the heart of Amsterdam. Parking next to train station Weesp was free. It ticked all the boxes for our stay as a family and a city trip, so would defiantly recommend again.
Dear guest, Thank you for your positive review. With regards, NH Naarden

4/10 Poor

Vivi, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Shabby
Luckily we only stayed one night in the hotel. The decor is very shabby. The heater in our room did not work properly and the room was cold and uncomfortable. We booked a room for two people and were given only one towel to use. The breakfast was poor and we had to pay for parking despite being paying guests.

8/10 Good

Not Provided, leidschendam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, comfortable.
Very nice place, great staff - very helpful. Great breakfast.

6/10 Okay

Micah, Kirkland, WA USA

Disliked: Property conditions & facilities
one night in Naarden
Overall it was a good enough stay for an evening, but the hotel could certainly use updating.After an international flight a wake-up is crucial and I didn't get it and was 45 minutes late for my meeting

8/10 Good

Thierry, Napa

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, excellent staff
Great staff, a little outdated room but nice.

8/10 Good

Margaret, vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking
parking is not free, as we found out afterwards. pls. make sure all bookingsites mention that

8/10 Good

Philip, UK

Liked: Cleanliness, staff & service
Perfectly adequate hotel
Quiet surroundings. Decor needs refreshing. Breakfast excellent. Staff friendly and helpful.

8/10 Good

Jules E

Liked: Cleanliness, staff & service, room comfort
Cycling Paradise
This hotel is perfectly located for cycling. The staff were very helpful and always friendlyand they have plenty of cycles you can rent (cheaply) during your stay. Maps and recommendations were given for days out and Amsterdam is only a 15 minute taxi drive (pre booked taxis to Airport costs €55). Bus stop is within walking distance. Train station is a bit further away but much cheaper to travel by.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Perfect distance
Perfect to visit Amsterdam and Naarden etc.

8/10 Good

august v, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A reasonable alternative
Hotels in central Amsterdam are ridiculously expensive, making the NH Naarden a reasonable alternative. It is modern, clean and offers excellent facilities. The downside is its location, requiring a $20 taxi bill each way to get to and from a short railway connection to the city.

6/10 Okay

Bri, UK

Liked: Cleanliness, staff & service
Hotel for the business man hmmmmm maybe
Pleasant location with some nice walks, the charge for car parking @ 6 euros per day is a bit hard to swallow given the location. the bar staff were very polite and attentive, the hotel could improve by adding a few creature comforts like a bottle of water in the room and even a small fridge would be good. the breakfast was limited compared to other dutch hotels and having arrived at breakfast for 8 oclock to find that a coach party of locusts had taken most of the offerings i found it be a dissapointing start to my day. there is free wifi but for the business traveller there is a 9.50 euro charge for the "premium connection" to allow you to use VPN's my overall view is a small hotel trying to be a big hotel and just falling short.

2/10 Terrible

Wita

Disliked: Cleanliness, staff & service, room comfort
Don't stay
Staff uncooperative & arrogant, room very small, bathroom very small no space for towels which were put on top of small cupboard, coffee/ tea enough for once only. Don't try to check in before 3 pm! Free wifi password changed every few hours ( on 19/5 it was changed FIVE times in12 hours), every time you leave the car park you need to validate ticket at reception (pay 6.60 Euro/day.

2/10 Terrible

Wita

Disliked: Cleanliness, staff & service, room comfort
Take this hotel off your list
Arrogant staff, breakfast "special" AUD20/pp, "free wifi" cuts out every 3 hours because staff changes password (on 19/5password was changed FIVE times in 5hrs), don't EVER arrive bfore 3pm to check in, very small room, bathroom does not have space to hang towels (we looked for the 2nd towel and it was on top of a high cupboard. NOTHING WAS PLEASANT. parking 6.60 euro/day and you have to go to reception every time you want to leave the car park to validate your parking ticket. This is a 2 star hotel which is overpriced and not worth staying at.

8/10 Good

Pete

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort