The pros: The hotel is in a wonderful setting in the mountains. The restaurant is excellent. There is a very large indoor pool (plenty long enough for laps). The first floor is newly remodeled with many nice places to sit. The cons: the elevator is broken and there are many floors to climb, and one is not allowed to pull up a car in front of the hotel. Upstairs, things are run down. There are wires hanging in the hallway. Our room (at least) was super-shabby, and there was peeling paint and black mold on the bathroom ceiling. Because the automatic lock was broken on the room with Mountain View that I had reserved months before, we were put in the family room overlooking the back service area. Although the manager gave us one free meal in the restaurant, it isn’t possible to make up for the impact of the bad room on the total experience.