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Reviews of Motel 6 Groton, CT—Casinos Nearby

2 out of 5
Motel 6 Groton, CT—Casinos Nearby
404 Bridge St, Groton, CT

Reviews

6.6
Rating 10 - Excellent. 184 out of 1000 reviews" "
Rating 8 - Good. 274 out of 1000 reviews" "
Rating 6 - Okay. 258 out of 1000 reviews" "
Rating 4 - Poor. 155 out of 1000 reviews" "
Rating 2 - Terrible. 129 out of 1000 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

rosemarie

Liked: Staff & service, property conditions & facilities
Desk personnel helpful
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Rosemarie,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

4/10 Poor

Rachael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived at 1130pm, I walked in and one person was waiting in front of me. There was no worker visible at the desk. When she finally walked out of the backroom, she looked up at me and said "you've got to be f***** kidding me". That is how I was greeted. She didn't say anything else until she mumbled under her breath, "I would love to check you in, but I dont have any keys". I had to ask her what was going on and that's when she finally told me that she didn't have the actual keys to give us to get in the room. We left and got something to eat, came back and she was extremely pleasant and apologetic. It just wasn't a great way to be greeted. Other than that, the room looked new with the exception of the bathtub. Was going to take a shower until I looked in the tub which was old and dirty. Tried to wash up in the sink, no hot water. The pillows were very flat and smelled like plastic. They only give 3 pillows for a king size bed, should be 2 per person and there was no extra pillow or linen in the room. Overall, for what I paid, it was ok. It was just the little things, which add up.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Rachel,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 Okay

Deneen

Travelled with pets
Disliked: Staff & service, amenities
The desk clerk working around 3:30 p.m. on Saturday, April 5th, was extremely rude. I had never stayed there before and was assigned a room on the second floor. All the doors to the rooms are on the exterior, but there are no visible stairs to get to the second floor. I had to go back to the desk to ask where the stairs were and the clerk was very irritated by my question. Turns out the stairwell is on the inside of the building for the rooms that are on the exterior. Does not make sense and something that you would never figure out unless you've stayed there before. I also told her that I had my dog with me, so you would think that she would put me on the first floor so I could easily take my dog out. Instead she gives me a second floor room and the motel was by no means full. All that aside, except for a very strong smell of bleach in the room that I tried to lessen with air freshener spray, my room was fairly clean. It seem to take forever to get any hot water, and then it was only warm. The motel is in an area that is quiet and not by the highway and the rates are reasonable especially if you are trying to attend a concert at the casino and need sleep before facing an out-of-state drive home. All in all not a bad stay for a budget motel. You really have to lower your expectations, and consider the price and you won't be so disappointed.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Deneen, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 Okay

Nathaniel

Liked: Cleanliness, staff & service
Something (maybe a water heater?) was banging the whole time, but I’m guessing that’s not a problem for every room. Tile floors like this room had are better for cleanliness than carpet at cheap hotels. Overall, decent value
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Nathaniel,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Patrick

Business traveller
Disliked: Staff & service, amenities
The woman at the front desk was rude upon arrival and greeting me. The heat didn't work in the room it was set on 78 and absolutely freezing n bed horrible
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only real complaint is the beds are very hard not conducive for a good sleep.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Pat, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Hazan

Travelled with family
Liked: Staff & service
The receptionists were very nice and accommodating. The rooms were clean. However, the place needs major updating. We booked in total 5 rooms and in each room the heating/air-conditioning units were very noisy. The bed frames were squeaky. The towels were worn and almost torn. In one of the rooms there was a huge bubble on the ceiling due to some water damage.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi HazanWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room, especially the bathroom smelled like cigarettes
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Elizabeth,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jaime Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice owner. Nice property. Nice rooms. Will stay here again
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 13, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Jaime Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 13, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Celestine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 13, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Celestine

Travelled with partner
Liked: Staff & service
Very Peaceful
Stayed 1 night in Nov 2023
Response from Nancy Y. on Dec 5, 2023
Thank you for the perfect rating!!Nancy Y.#Team6

4/10 Poor

Kelly

Stayed 3 nights in Nov 2023

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was on a metal platform that moved a bit when getting on and off bed. I DID not care for this, but matress comfy
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 29, 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Terrible

Irving

Stayed 1 night in Nov 2023

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff and our room was great. Only problem is that the people on each side of our room were extremely loud and it constantly smelled of weed and cigarettes
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi ShelbyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Colin, Seattle

Travelled with family
Disliked: Amenities
The staff was friendly and the rooms were clean. The stay was exactly what we needed since we weren't looking for bells & whistles.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Colin,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel location is perfect if you have a reservation on the Cross Island Ferry. Short drive from the hotel to the ferry terminal and both are easy to find. Still waiting for my room receipts. The staff at check-in assured me the receipts would be emailed and verified my email address. Need the receipts to submit my travel voucher.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 15, 2023
Hi George,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. And very quiet. No issues. Stayed on a Saturday night. Fresh coffee in the morning and easy check in and check out.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

John

Stayed 1 night in Oct 2023

10/10 Excellent

Evelyn, New Britain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and staff was very friendly and helpful
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Evelyn,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Adam

Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2023

8/10 Good

Shelly

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Jill

Liked: Staff & service, property conditions & facilities
Stayed one night for a family event. Literally just slept there.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Jill, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

zuzana

Stayed 1 night in Oct 2023

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel from HELL
The room was disgusting. The bedding was dirty, the floor was greasy and slippery. There was a strong odor and even though it was supposedly a non-smoking room there was a strong cigarette smell in the bathroom. The towels were thin and were not soft at all. There were people on the balcony near our room smoking pot and looking like criminals. This place was horrible, we were not able to stay and they were not cooperative at all and refused to give even a partial refund. Our dog sniffed the bed and the loveseat and turned her head away and refused to go near them, if you’re dog won’t get on the bed, you can’t expect people to do it.
Stayed 1 night in Oct 2023

6/10 Okay

Timothy

Stayed 4 nights in Oct 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay close to casino.
Stayed 1 night in Oct 2023

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Emily

Stayed 1 night in Oct 2023

6/10 Okay

Kim

Disliked: Cleanliness
Vending machine was broken and ice machine was dripping water all over the floor.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 10, 2023
Hi KimThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check-in. Staff very pleasant and helpful. Price very fair. Thanks for a pleasant visit
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi Debbie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

ENRIQUE

Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

kitti

Business traveller
Disliked: Cleanliness
Bathroom smelled like an ash tray even though it was a non smoking room
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Emma

Liked: Staff & service, amenities
Pros: the staff were nice, location was in a generally nice area, and parking was easy. Cons: the room felt slightly damp from the humid air of the area. I would not mind staying here again though if I needed to come back.
Stayed 4 nights in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Emma,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

6/10 Okay

John

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hadn't stayed at a Motel 6 in a while and was forced into staying at this one due to lack of other options. This is a very basic facility with no frills to say the least. Room floors not carpeted. No food other than coffee in the AM. No hairdryer. Significant number of units occupied by longer term residents. Door stuck but learned to kick it open. But everything basically worked and was clean. AC and refrigerator worked fine. The desk staff was helpful. Would not have picked this place but it was ok under the circumstances.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi John,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, property conditions & facilities
old and rusting. no klenex
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Glenn,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
Definitely the best motel 6 we’ve stayed in. I was expecting a dumpy cheap room that smelled like cigarettes, but it was clean and comfortable
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Anna,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Jeri J.

Stayed 2 nights in Sep 2023

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good Motel experience…
The Motel was ok..Room wasn’t bad…For the price we paid can’t complain…Friendly front desk..Property outside was cute had a little bench …Enjoyed my little trip..Thats what counts…Had a great time
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Joanne, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
overpriced stay
Motel 6 Groton was spartan. No tissues. No microwave. No breakfast ( none was advertised.) The desk clerk was not friendly or welcoming. The bed sounded like a metal drum when you moved. No art or even posters. The room was barely furnished with the minimum. The motel was overpriced for the level of service and comfort.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Janet

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under impressed.
Our first room reeked of cigarettes and we had to change rooms. The next room was much better but it was not too clean. (Hair on toilet seat). Additionally, the bed was likely old(?). Every time I moved in the bed, it made a popping noise from the springs I am guessing. For the price, I expected more.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 7, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Natlye

Stayed 1 night in Aug 2023

2/10 Terrible

Elvis

Disliked: Cleanliness
The room and the common areas that had a bad odor
Stayed 2 nights in Aug 2023
Response from Nancy Y. on Sep 7, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here about once every 2 wks. It's no frills but it is very clean with no carpet (I have allergies, pet friendly (but I don't bring my dog), and with a little fridge which is all I need. Staff is great!
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 7, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6