We were not warned at time of booking that there was going to be construction in a unit next to ours. We had to listen to construction noise like drilling the whole time. Terrible experience.
Also it was very hard to get information from the agency responsible for this rental, Hostiva, to get the door access code, info about parliamentary etc. Their app doesn’t work at all. When I complained about the noise, they told me they are not responsible since they are not renting those noisy units ! Talk about shoveling the problem up in the air. Poor client service, they don’t care about the customer. I felt laughed at with my claim. I will never reserve through them never again.