Reception

Reviews of The Remington Muswellbrook

4.5 out of 5
The Remington Muswellbrook
28-32 Maitland Street, Muswellbrook, NSW

Reviews

9.6

Exceptional

Rating 10 - Excellent. 310 out of 399 reviews" "
Rating 8 - Good. 73 out of 399 reviews" "
Rating 6 - Okay. 12 out of 399 reviews" "
Rating 4 - Poor. 2 out of 399 reviews" "
Rating 2 - Terrible. 2 out of 399 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Amenities
Very clean and friendly staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and clean place with amazing staff. A special thank you to Jennifer for helping us out at the front desk.
Stayed 1 night in Jan 2024
Response from Anne on Jan 25, 2024
Hello Anthony, We are delighted that you enjoyed your stay with us. Jennifer is always amazing and truly loves to ensure you have the best possible experience at the Remington. We hope to see you again soon.Regards,

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Anne on Dec 17, 2023
Hi Richard, We are so glad you enjoyed your stay with us. We look forward to welcoming you back to the Remington in the future.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service. Easy check in and check out
Stayed 1 night in Dec 2023
Response from Anne on Dec 17, 2023
Thank you Jessica,We are so happy you stayed with us. We look forward to welcoming you to the Remington again in the future.

10/10 Excellent

Anna

Stayed 1 night in Oct 2023
Response from Anne on Jan 1, 2024
Thank you Anna, we are so happy you enjoyed your stay and we look forward to seeing you again.

10/10 Excellent

Mario

Travelled with partner
Room was great ,clean bed comfortable,but couldn’t connect to wifi and no bath tub other than that very happy
Stayed 1 night in Oct 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Wxcellent restaurant and service is impecable.
Stayed 2 nights in Sep 2023

8/10 Good

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Tracy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely impressed. Beautifully presented and helpful staff. A glass os bubbles on arrival was an unexpected treat. Room service meal was excellent and a great wine list. Buffet breakfast included was extensive. Highly recommended.
Stayed 1 night in Jul 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, shame hot breakfast wasn’t available after my 2nd night.
Stayed 2 nights in Jul 2023

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We highly recommend this motel. The staff were very helpful and friendly. From checkin to checkout everything was just perfect. Rooms, dining experience, cleanliness and the ambiance of the motel all added to a very pleasant weekend getaway. The added extras on check in ( you’ll have to book yourselves to discover what they were) were also a pleasant surprise. Definitely deserve 10/10.
Stayed 3 nights in Jun 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st CLASS ACCOMODATION
We had an overnight stay on our way to Tamworth. Awesome service, called us on our way to see if we would be there in time for dinner. We arrived just in time to place a dinner order which was then delivered to our room. Beautiful meal and lovely place to stay. Will be our stop over from now on when we travel to Tamworth.
Stayed 1 night in Jun 2023

10/10 Excellent

Jane

Stayed 2 nights in Jun 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, nice spacious rooms, excellent continental breakfast and great coffee. Staff were welcoming, warm and ever ready to help with a smile.
Stayed 1 night in Jun 2023

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, friendly and kind staff, comfortable bed, clean bathroom, easy off street parking. We will stay here again when we return to Muswellbrook.
Stayed 1 night in Jun 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly professional staff. Great restaurant for dinner. Comfortable room.
Stayed 1 night in Jun 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming nice friendly staff 👍😁
Stayed 1 night in May 2023
Response from Management on May 21, 2023
Good morning John,Thank you for taking the time to leave your wonderful review.We are thrilled to hear that our staff left a great impression, ensuring you had a fantastic stay.We hope to welcome you back soon! Kind regards,Management.

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed three nights at this excellent motel - room had a good layout well furnished and equipped. Bed was very comfortable and a laundry was available for guests. Breakfast was included in the room price and was provided in the cosy restaurant - it was excellent even with gluten free options which my partner loved. Staff at the restaurant were very pleasant and helpful as were reception and cleaning. Best motel on our trip
Stayed 3 nights in Apr 2023
Response from Management on May 21, 2023
Good morning Raymond,Thank you for taking the time to leave your very thoughtful review, we truly appreciate your kind words.We are so pleased to hear that you appreciated your room, amenities and all the little details. We're very happy knowing that your included breakfast ticked all the boxes, and that your experience with restaurant, housekeeping and reception staff were all pleasantly memorable. We're honoured to hear that we were the best accommodation during your trip. We hope to welcome you back during your next visit to the Upper Hunter!Kind regards,Management.

10/10 Excellent

IBRAHIM

Stayed 1 night in May 2023
Response from Management on May 21, 2023
Good morning Ibrahim,Thank you for taking the time to leave your fantastic feedback, we are thrilled to hear that you had a fabulous stay and hope to welcome you back soon!Kind regards,Management.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern well designed Motel with excellent restaurant and outdoor area.
Stayed 1 night in Apr 2023
Response from Management on May 21, 2023
Good morning Greg,Thank you for your wonderful review, we appreciate your great feedback. We are delighted to hear that you appreciated our establishment and hope to welcome you back during your next visit to the Upper Hunter region. Kind regards,Management.

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Loved this hotel. We had a beautiful dinner here, and our coffees in the morning were one of the best in our 2 weeks in country NSW. The bed was extremely comfortable
Stayed 1 night in Apr 2023
Response from Management on May 21, 2023
Good morning Taryn,We can't thank you enough for taking the time to leave your wonderful review, we truly appreciate this!It is great to hear that you enjoyed our custom-made bedding, as well as your breakfast and dinner experiences in the Remington Restaurant. We hope to welcome you back for another great stay.Kind regards,Management.

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Management on May 21, 2023
Good morning Christine, Thank you for taking the time to leave your great rating, we hope to welcome you back in future. Kind regards,Management.

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great especially the restaurant food and service
Stayed 1 night in Mar 2023
Response from Management on May 21, 2023
Good morning Kathy,Thank you for taking the time to leave your wonderful review.We are delighted to hear that you had a great stay and it is fantastic to hear that you particularly enjoyed your experience in the Remington Restaurant. We look forward to welcoming you back soon. Kind regards,Management.

8/10 Good

Suzanne

Stayed 1 night in Mar 2023

2/10 Terrible

Rajesh

Stayed 1 night in Feb 2023

10/10 Excellent

Kathy

Stayed 1 night in Mar 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful facility
Stayed 1 night in Mar 2023

10/10 Excellent

CHERYL

Stayed 1 night in Oct 2022
Response from Management on Mar 9, 2023
Good morning Cheryl,Thank you for taking the time to leave your outstanding rating. We're thrilled knowing you enjoyed a fabulous stay and look forward to welcoming you back soon! Kind regards,Management.

10/10 Excellent

Jane

Stayed 3 nights in Feb 2023

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, friendly and efficient. Room very clean and bed most comfortable.
Stayed 2 nights in Feb 2023
Response from Management on Mar 7, 2023
Good afternoon Sylvia,Thank you for taking the time to leave your wonderful review. We are delighted to know you enjoyed all aspects of your stay and hope to offer the same experience during your next visit to Muswellbrook. Kind regards,Management.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Management on Mar 7, 2023
Good afternoon Yvonne,Thank you for leaving your fabulous rating; we are thrilled to know you had a great stay and we look forward to welcoming you back in future! Kind regards,Management

10/10 Excellent

Melissa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A lovely place to stay.
Stayed 1 night in Feb 2023
Response from Management on Mar 7, 2023
Good afternoon Melissa,We are delighted to know you experienced a lovely stay. We look forward to welcoming you back in future!Kind regards,Management

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Stayed 2 nights in Jan 2023
Response from Management on Feb 4, 2023
Thank you for taking the time to leave your excellent review, Clive. We're delighted to hear you had a wonderful stay and hope to welcome you back in future!

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best in Australia
Response from Management on Feb 4, 2023
Thank you for taking the time to leave you wonderful review, Dean. We're honored to hear you consider us to be one of the best in Australia! We're delighted knowing you had a fantastic stay and look forward to welcoming you back during your next visit to Muswellbrook!k

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Management on Mar 7, 2023
Hi Alicia,Thank you for taking the time to leave your fantastic rating. We are thrilled to know you experienced a wonderful stay and look forward to welcoming you back in future! Kind regards,Management

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The idea of providing something that is a “step above” a quality motel is attractive, and interesting. It needs to be backed with a slightly special experience, including pleasant service and surprises on the upside. The Remington manage this: champagne at check in, a real effort to make you feel welcome (a quick food order on arrival at 8pm was rushed through the kitchen). And a comfortable room. Only slight downer was a pathetic shower… but overall very highly recommended.
Response from Hotel Management on Jan 7, 2023
Good afternoon Duncan,Thank you for taking the time to leave your thoughtful, wonderful review; we truly appreciate this. It is wonderful knowing you had an enjoyable stay from the moment you arrived. We hope to welcome you back during you next visit to the area!

10/10 Excellent

Lisa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Spacious rooms, modern decor, comfortable beds and pillows. The staff are very friendly and nothing is too much trouble.
Stayed 1 night in Dec 2022
Response from Hotel Management on Jan 7, 2023
Good afternoon Lisa,Thank you for taking the time to leave your wonderful review. We are thrilled to hear you enjoyed your stay with us and look forward to welcoming you back in future!

10/10 Excellent

Geoffrey

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Don, Port Macquarie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and I always get a great night sleep.
Stayed 1 night in Oct 2022
Response from Management on Nov 28, 2022
Good afternoon Don, Thank you for taking the time to leave your review, we are thrilled to hear you have enjoyed all of your stays with us and look forward to welcoming you back in future! Kind regards,Management.

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, friendly staff and professionally run. Of note was the restaurant. The food was excellent and unexpected. The bruschetta is progressive and sensational. Breakfast options for a continental breakfast were excellent too. Rooms were super clean and tidy. Comfortable bed and good bathroom amenities. We were on a ground floor with big windows - which I was concerned about but are actually blacked out from the outside. We travel a lot and this property was really welcoming.
Stayed 1 night in Oct 2022
Response from Management on Nov 28, 2022
Good afternoon Bob,Thank you for taking the time to leave your very thoughtful review, we are delighted to hear that you thoroughly enjoyed all aspects of your stay, from your room and facilities to your experiences in the Remington restaurant. This is everything we strive to provide for our guests, so we are thrilled this was your experience! We look so forward to welcoming you back during your next visit to Muswellbrook.Kind regards,Management.

10/10 Excellent

Scottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Steve, Brendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is modern, comfortable and close to everything. Only downside for me was that as it was a public holiday the restaurant was closed, which was ok as I was able to get a meal from close by however I had no plate or cutlery..Again it was due to the public holiday.
Stayed 1 night in Oct 2022
Response from Management on Nov 28, 2022
Good afternoon Steve,Thank you for taking the time to leave your review, it is great to hear you enjoyed your stay.Reception staff are always happy to assist wherever possible and would have been more than happy to provide any plates and cutlery you may have required. We hope to welcome you back in future! Kind regards,Management,

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy and stylish
Stayed 1 night in Sep 2022
Response from Management on Nov 28, 2022
Good afternoon Janelle,Thank you for taking the time to leave your review. We are thrilled to hear you enjoyed your stay and hope to welcome you back during your next visit to the area!Kind regards,Management.

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely presented, staff very polite
Stayed 1 night in Sep 2022

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room great breakfast stairs not great. Staycast was underwhelming. Service good. It would be better to have entertainment options that don’t require connection to open wi fi.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and restaurant complemented by a welcome glass of bubbles when we checked in
Stayed 1 night in Sep 2022
Response from Management on Oct 12, 2022
Good afternoon John,Thank you for taking the time to leave your fantastic rating and review; we are so thrilled to hear that you enjoyed all aspects of your stay. We hope to welcome you back during your next visit to Muswellbrook!Kind regards,Management.

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff. Excellent restaurant on site
Stayed 3 nights in Sep 2022
Response from Management on Oct 12, 2022
Good afternoon Jane,Thank you for taking the time to leave your review, we appreciate your feedback. We are thrilled to hear you enjoyed your stay as well as your time in the Remington Restaurant! We look forward to welcoming you back in future! Kind regards, Management.

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property .very clean and comfortable, staff and service excellent.
Stayed 1 night in Sep 2022
Response from Management on Oct 12, 2022
Good afternoon Belinda,Thank you for taking the time to leave your great review. We are thrilled you found your stay to be excellent. We look forward to welcoming you back in future! Kind regards,Management.