Basic Quadruple Room, 1 Bedroom
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Reviews of Red Cedar Motel

3 out of 5
Red Cedar Motel
12 Maitland Street, Muswellbrook, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 56 reviews" "
Rating 8 - Good. 21 out of 56 reviews" "
Rating 6 - Okay. 8 out of 56 reviews" "
Rating 4 - Poor. 1 out of 56 reviews" "
Rating 2 - Terrible. 2 out of 56 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly owners/staff. Clean well appointed room. Fresh towels daily.
Stayed 3 nights in Mar 2024

8/10 Good

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities
This is a very basic motel/hotel. What it lacks in lustre they make up with customer service. I was greeted like an old friend. Nothing was a problem. The bed was comfy. Next time i willbget a bigger room further away from the office, but would definately stay again with customer service.
Stayed 1 night in Mar 2024
Response from Author on Mar 20, 2024
Thank you for your email.

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Matt

Travelled with partner
Situated between a train line and a highway, so noise was a factor.
Stayed 1 night in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transit travel
Small room but suitable for one night. Clean and comfy. Aircon worked well. Good price for room.
Stayed 1 night in Nov 2023

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean value for money
Stayed 1 night in Dec 2023

10/10 Excellent

Seunghee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kindly boss ♥️♥️
Stayed 1 night in Nov 2023

10/10 Excellent

Jiwan

Stayed 6 nights in Nov 2023

10/10 Excellent

Myf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repaint numbers for parking as hard to read.
Stayed 1 night in Aug 2023

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic noise as on a main road but not to bad.
Stayed 1 night in Jul 2023

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service
Pretty standard mid range hotel
Room was small but completely appropriate. Bed was awfully hard, but I was tired after a day on the road. Bathroom was a disaster - had a nice shower with a great shower head, but the place flooded completely and I had to use all the available towels and hand towels to soak up the water - it was hopeless. TV remote didn’t work very well and was hit and Miss if it wanted to change channels. I bought new batteries for it but it didn’t change anything. Parking was a bit tight - we had a trailer and had to disconnect to turn around. Otherwise the place was fine. Quiet enough and a couple of good places to eat within walking distance.
Stayed 2 nights in Jul 2023
Response from Kylie on Aug 7, 2023
We are extremely sorry that we're so unhappy with the room and bed may a ask for you to give us a call regarding the accommodation so we can look into the errors within the room and look into improving our services kind regards kylie and the red cedar team

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Efficient. Quiet. Warm on a cold winter's night.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained property. Room was very small.
Stayed 1 night in Apr 2023

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Operators had an issue processing our payment. Room was small. There was a toaster, but no cutlery apart from spoon for coffee. No spare pillows, blankets or hangers to hang up our clothes. On the street it says there is foxtel but we couldn't find it. No manual in the room with details of motel. Will find somewhere else to stay next time in town.
Stayed 1 night in Apr 2023

8/10 Good

brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was small but comfortable and i think great value. the only negative was the trucks going past during the night
Stayed 1 night in Apr 2023

8/10 Good

Kirstyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and newly renovated!
Stayed 1 night in Mar 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Mar 2023

10/10 Excellent

Keng Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly comfortable.
Stayed 2 nights in Jan 2023

6/10 Okay

Marion

Liked: Cleanliness, staff & service
Room was well cleaned and presented and staff were helpful with late check in. The property was fine for a one night stay when travelling a long distance but was very basic and would not be keen to stay any longer than overnight.

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced. Nice and clean. Great shower.
Stayed 1 night in Jan 2023

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A1
Reception guy indian was excellent very welcoming and unit very clean
Stayed 1 night in Nov 2022

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice enough to stay overnight. There wasnt anything to do. No food to buy. No breakfast if wanted. We arrived late it was hard to have to go out again to find something to eat.
Stayed 1 night in Nov 2022

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and up to date rooms. My shower did leak and flooded the toilet area though. Shame the bed was very hard and difficult to get comfy and a good nights sleep.
Stayed 2 nights in Aug 2022

10/10 Excellent

Yaz

Stayed 1 night in Jun 2022

8/10 Good

Jay

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

Judith

Travelled with partner
Disliked: Property conditions & facilities
Overall we got what we paid for. Room and bed clean. Upstairs paths and stairwell definitely need cleaning and hosing. Perhaps consider angle parking for those who may find parking arrangements a bit difficult.
Stayed 1 night in Apr 2022

6/10 Okay

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive, only stayed because nothing else available. Bed was like sleeping on bricks, very uncomfortable. Everything else was fine.
Stayed 1 night in Mar 2022

6/10 Okay

Jeffery

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The carpet out of the bathroom into the bedroom was wet from the overflowing shower
Stayed 1 night in Feb 2022

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely appalling service. I do not recommend this motel. I would rather sleep in my car than pay good money to stay at the Red Cedas.
Stayed 1 night in Jan 2022
Response from Sam on Jan 24, 2022
Thanks for writing yoir feedback but we are unable to understand the reason. kindly contact us to provide details so we can work on improving.

2/10 Terrible

Lesley

Disliked: Cleanliness, staff & service, property conditions & facilities
The property has the most atrocious parking and the room smelt musty and mouldy ,i had taken the option of paying for the room when i got there but receiced a phone call ro say i couldnt do that now and was made to pay for it proir to getting there and no stafff just the door unlocked and the key thrown on the bench , i would never reccomend this motel i would rather sleep in my car
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fuss
Easy no fuss check-in including last minute change to accommodation requirements.
Stayed 1 night in Dec 2021

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok to stay
The room was small that i stayed in, are larger rooms on site, it was clean and everything worked. will stay again.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and included lots of amenities
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very clean, comfortable. Firm beds were wonderful
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable rooms great parking. Friendly staff. Convenient location
Stayed 1 night in Feb 2021

8/10 Good

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesy staff,clean and tidy just what I needed for my short stay
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Late check in process was difficult, and bed was very hard.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

6/10 Okay

Lynnette, Newcastle

Travelled with partner
Liked: Cleanliness
Very noisy next door to us till early hours of the morning
Stayed 1 night in Aug 2020

6/10 Okay

Kate, Sydney

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Central location, bathrooms could do with an update, a few little bugs in room
Stayed 2 nights in Jul 2020

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from SAM on Jul 3, 2020
THANK YOU