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Front desk was so welcoming and helpful.
Hotel is beautiful, rooms are super clean.
The view is amazing and the hot tub is very comfortable. Definitely coming back.
Rooms need uodates for charging phones. Breakfast
Should be expanded for more fruit and drink choices. Showers need floor plastic mates Thanks gfender
George
Stayed 2 nights in Mar 2024
Response from JR on Mar 18, 2024
Hi George, thanks for your feedback. What are you meaning when you say you need updates for charging phones? Some of our breakfast options are limited with our food license, what else would you suggest in regards to drinks on our continental breakfast?
This property was absolutely beautiful. The only downfall is that since it is an older property you can hear both sides of the other rooms where others are at, but very muffled. Great stay! Thanks again!
Nice place - great location. Only concern was trying to get tv to operate - too much tech needed for us old folks. Also couldn't get the fireplace lit in the room.
Loved the aquarium in the lobby!
Lee
Stayed 2 nights in Dec 2023
Response from JR on Dec 18, 2023
Hi Lee, thank you for staying with us. Sorry that you had some troubles with the technology. When you stay with us next time, just ask our team and they can come help out!
Honestly one of the best hotels we've been to. They've got fascinating dual showers in some rooms and multiple with the bed-side jacuzzi tub. In rooms without a stove, there's a hot plate offered fpr the same cooking experience. The lake view is stellar no matter the season! The breakfast hours are awesome for us night owls and the staff make the experience so welcome. I highly reccomend this place!
This place was great. By far the best hotel in the area. It was clean, the staff was friendly, the room was beautiful, and breakfast was good. I would stay here again and again.
Lori
Stayed 1 night in Nov 2023
Response from JR on Nov 29, 2023
Thank you Lori, we are so glad you had an awesome stay!
10/10 Excellent
Krzysztof
Nov 26, 2023
Liked: Cleanliness, staff & service, amenities
Krzysztof
Stayed 3 nights in Nov 2023
Response from General Manager on Dec 17, 2023
Thank you for the great score. We are glad you enjoyed your stay with us and we hope to see you again.
This is a great place for a quiet fall getaway. My only suggestion is to check if places you like are open on Monday. Many places closed. We managed, however.
Mary
Stayed 3 nights in Oct 2023
Response from JR on Oct 26, 2023
Hi Mary, thank you for staying with us, we apprecaite it!
Fantastic hidden gem! Relaxing accommodations and view. Only downside is not alot of restaurants nearby but otherwise great!
Verified traveller
Stayed 2 nights in Oct 2023
Response from JR on Oct 25, 2023
Thank you for your feedback. I wonder if some of them were closed when you stayed with us as there are around 8 to 10 between whitehall and montague. When you stay with us again, ask our team and they will help you find what you are looking for!
Everything was great but the jacuzzi looked dirty - it was clean but it was repainted and the paint it chipping off, it did not look good.
Matt
Stayed 1 night in Oct 2023
Response from JR on Oct 24, 2023
Hi Matt, I'm glad you had a great stay. Yes, we have had an issue with a few of our tubs in fixing them. It is on our capital improvement project for this winter to get them fixed.
This location was very convenient for our needs, provided an easy check in/out process, and was very quiet. One area of improvement would be the breakfast. Orange juice was not working and more protein options would be nice.
Joseph
Stayed 1 night in Oct 2023
Response from JR on Oct 15, 2023
Hi Joseph, thank you for staying with us and for your feedback. Yes, our juice machine was down, we are sorry about that. Without the option of a hot breakfast, our continental doesn't have a lot of protien options, sorry about that.
8/10 Good
Nathan
Travelled with partner
Oct 14, 2023
Liked: Cleanliness, staff & service, amenities
Nice stay for a wedding in the area. Somewhat older property with marina views. Rooms were basic with hot tub and fireplace, which was nice. Bed was smaller than expected and honestly, not very comfy. Staff was excellent! I would stay again
Nathan
Stayed 2 nights in Oct 2023
Response from JR on Oct 15, 2023
Hi Nathan, thank you for staying with us and for your feedback. What room were you in, as we are working on replacing half of the beds and would like to compare to other feedback we have gotten with the same room you were in. Also, what were you expecting for the bed? All of our rooms have a queen or a king.