Ratings based on 1,711 Verified Reviews

3.9 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Princeton, NJ US

Good hotel located close to main train station

Posted 10-Dec-2017
Hotel gave us a big room with a kitchenette with microwave and small fridge. We enjoyed its friendly reception staff, proximity to train station, restaurants, shops, even car rental place accross street. We rented car for a day for the romantic road drive to the Bavarian castles and made it without any problems due to the autoroute located nearby. We enjoyed having dinner at the hotel’s Italian restaurant for its good authentic Italian food and very friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from South Florida

Posted 9-Dec-2017
Pros: Nice hotel close to Hauptbanhof.
Cons: Small lobby that could become congested. No real bar for unwinding at end of day.
Location: Convenient to transportation. A bit of a walk to Marienplatz, not too difficult.
Staff was nice and helpful. Provided good information to my group that saved us quite a bit of money on travel in the area.
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Nice hotel close to main station

Posted 9-Dec-2017
Convenient for station and buses. Short walk to city centre Quiet location
2 out of 5
by A verified traveller from Kuwait

Below expectations

Posted 7-Dec-2017
Pros: Room was clean, room's toiler was ok and closet big enough. Bed is comfortable but not enough pillows & cover
Cons: Staff should be more helpful and friendly Flexibility
Location: Location is close a bit to the central station, but not that close. In cold weather location is not helpful.
On check in the receptionist was rude and not welcoming at all, i arrived from a very long trip asking for an early check in but he refused and insisted that it's not possible before 3 PM. Hence i had to change my clothes in the toilet in the lobby which is so small. Unfortunately i lost the room key, which is by the way a typical key (not card), and that can happen to anyone so upon check out i had to pay 40 Euros!!! for a key?! Hotel location is close to the central station, but not that close. No supermarket or pharmacies are close. Overall my experience in the hotel was not satisfying and below expectation.
4 out of 5
Recommended
for Everyone
by A verified traveller from birmingham uk

Perfect for our short break

Posted 6-Dec-2017
The cleaning staff did monopolies the life as we were leaving and we had to carry our bags and our two year old son down 6 floors before leaving which was a bit annoying. Reception staff were fantastic though and really helpful with recommendations about the city Etc. Room was clean with a mini kitchenette. The hotel location is great very close to the city centre ant train station overall fantastic and we would go back again.
4 out of 5
Recommended
for Everyone
by A verified traveller from northern california

Moderate hotel 2blocks from train station

Posted 3-Dec-2017
Pros: The size of the room and it's location in town. We were able to take the bus from the airport right to the central train station,
Cons: Just improve the bathroom with more updates.
Location: Everything was near by which we walked to since old town Munich was only a few short blocks away. And train station was just around the corner.
I was looking for a hotel centrally close yo the train and to old town Munich. This was a great price and good size room. Perfect for what we needed it for.
Comment from Hotel Management
5-Dec-2017 by Aimilia, Hotel Management
Dear Sir/Madam, thank you for taking the time to share your feedback,.We appreciate your comments regarding our rooms and location that help us maintain and improve our product and services. We look forward to welcoming you back in the very near future. Best regards Aimilia Zormpa Reservations
3 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Convenient location with some setbacks

Posted 27-Nov-2017
Pros: Staff, convenience, tidy room
Cons: Silverfish should be treated, rooms checked for smoke odors, and updates made to showers and hallways.
Location: Convenient to Hauptbahnhof
I stayed in this hotel for about a week. Pros: -Close to central train station -decent sized room with TV, heat, and a hot shower with good pressure -Good cleaning service -approachable, kind staff. Cons: -I requested and was given a non-smoking room, however it had a strong smoke smell. I pointed this out to staff and they offered to move me the next day. I decided not to deal with the inconvenience of shifting rooms, instead I just aired mine out. - I saw a silverfish in my bathroom; I only note this since I saw other reviews mentioning pests. - dingy halls with scuff marks. - shower curtain directly next to toilet in my room; if you're not careful getting in and out, it could easily fall in the toilet bowl. - not the most comfortable mattress in my opinion, and I could feel the cheap plastic mattress liner.
3 out of 5
by A verified traveller

Just ok

Posted 25-Nov-2017
Pros: Location is great.
Cons: Fix the internet, it is 100% unusable. Just terrible.
My non smoking room was clearly a smoking room at some point. The shower ran from very hot to very cold. The bed had one pillow which was small and uncomfortable. The wifi was mostly unusable in the evenings.
3 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Okay - close to transit

Posted 24-Nov-2017
Nice hotel for an overnight stay. The beds were hard and the room doesn’t have an circulation so you HAVE to turn to on the fan otherwise you’ll melt even in the fall and winter. Overall a decent hotel, close to the main train station and a metro few stops from the main sights in Munich.
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Reasonable price close to main train station

Posted 23-Nov-2017
Staff friendly n helpful,very comfortable hotel , late check out time ,wifi is good n fast ,hotel on the main road easy to find n only take 5 mins walk from train station