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Reviews of Eden Hotel Wolff

Eden Hotel Wolff
Arnulfstr. 4, Munich, BY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1050 reviews" "
Rating 8 - Good. 276 out of 1050 reviews" "
Rating 6 - Okay. 61 out of 1050 reviews" "
Rating 4 - Poor. 16 out of 1050 reviews" "
Rating 2 - Terrible. 9 out of 1050 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Carola Bumann, PR/Marketing on Apr 16, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I stayed at this hotel and wish I had found it earlier. It is now my favourite hotel when I book my next trip to Munich...!!
Stayed 2 nights in Apr 2024
Response from Carola Bumann, PR/Marketing on Apr 12, 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had urgently walked in with a need to get information to book! I had toleave hotel Italia because I did not like! My stay with Eden WOLFF HOTEL was fantastic! Staff extra courteous and special mention to Marian B , Hannah , Anna and another clerk on Sunday with white hair and others who I did not mention! Clerk who checked me in on Saturday 30 th of March at 8 am told me that I can go to the room early to check in so convenient! CAFE had good breakfast and had hard working worker I think Carlos and the housekeeper was very helpful too! Hotel had a glass elevator ! Staircase very impressive with many paintings and the lobby had a painted ceiling! Central station right across street and easy access for my Radius tours 3 minutes walk to go do my Salzburg Austria day tour! City sightseeing red bus was close few minutes walk! My airport bus stopped in the same street as this hotel! I was so enlightened I chose this hotel! My room was clean , windows can open ! I had a safe stay here! Room was quiet and door closes softly! The comforter was warm on my chilly night! Towels were good and the accessories like lotions and shampoo were pleasant aromas! very Overall real convenient stay! The hotel front desk clerks were very diligent! Lovely staff! I have to tell my friends and family in case they visit Munich choose this EDEN WOLFF HOTEL!
Stayed 1 night in Mar 2024
Response from Carola Bumann, PR/Marketing on Apr 4, 2024
Thank you very much for giving us full points and for your very kind and detailed comment. We thank you especially for your appreciation of our work which is a great motivation for our team. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We hope very much that we may welcome you again during another trip to Munich and thank you for your recommendation.

8/10 Good

DAVID LAZARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girl in the reception (don’t know her name) was really welcoming and nice, breakfast was very good and the room was cleaned. Don’t really have anything bad to say about my stay.
Stayed 1 night in Mar 2024
Response from Carola Bumann, PR/Marketing on Apr 4, 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

2/10 Terrible

SIVAGNANAM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not value for the money I paid
Stayed 3 nights in Mar 2024
Response from Carola Bumann, PR/Marketing on Apr 4, 2024
We are very sorry that you have not been satisfied with our services and that the hotel/the accomodation did not meet your expectations although we provided you a free up-grade. The unexpected fee that you mentioned refers to the charge for the breakfast, we suppose. As you did not have booked this service there was a surcharge. Our reception staff re-checked your booking and informed you that breakfast was not incuded in the booking we received. We regret this very much, but actually it was not our fault as the reservation files show. We are very sorry that you left our hotel with a negative impression and hope that there will be an opportunity to convince you of our services.

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, updated and clean. It's conveniently located right outside the train station, but good windows meant the room was quiet. The bed and pillows were very comfortable. The big fault was with the shower water temperature fluctuating from great to scalding hot (i had a red burn on my chest), also there is no door on the shower so water is easily sprayed onto the floor, and the pathetic hair dryer that overheated too easily. Otherwise we enjoyed our stay and would stay again.
Stayed 4 nights in Mar 2024
Response from Carola Bumann, PR/Marketing on Apr 4, 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are sorry for the unstable temperatures of the water in the shower and kindly ask you to accept our apologies for this failure. As we have been informed you contacted our reception staff regarding the problem and they could fix it.We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

Timothy, Telford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel. The location is absolutely superb for immediate access to Munich Hbf (main station), S Bahn and U Bahn. There are also trams passing the hotel and a taxi rank adjacent on Pfefferstraße. It’s simple to get from and to the airport. It’s a pleasant walk into the Old Town or you can jump on the S-Bahn and save your legs the 20 minutes walk. The rooms are fine. Possibly a little dated but ours was spacious and cleaned properly every day. Munich is a safe and conservative city and the hotel, despite being opposite the station, is in a safe and pleasant area. I’ll definitely stay at the Eden Hotel Wolff the next time I visit Munich.
Stayed 6 nights in Mar 2024
Response from Carola Bumann, PR/Marketing on Apr 4, 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 2 nights in Mar 2024
Response from Carola Bumann, PR/Marketing on Mar 21, 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome. The staff was friendly, the room was comfortable, and the breakfast was awesome!
Stayed 7 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Mar 21, 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Dwight

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like to stay next to the main train station when I travel abroad because it’s convenient and you don’t have to haul your bags or take a taxi to get to your hotel. But train station hotels can have the problem of noise, bad environment and iffy quality. Not the Eden Hotel Wolff. It’s quiet, nice staff and rooms, and a really nice breakfast restaurant and buffet. You are near all the big sights, and all the city’s transport options are right there. What could be better?
Stayed 3 nights in Mar 2024
Response from Carola Bumann on Mar 21, 2024
Thank you very much for giving us full points and for your very kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Junxin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 5 nights in Mar 2024
Response from Carola Bumann, PR/Marketing on Mar 15, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms and so close to the train station. very easy to get to the rest of the city
Stayed 2 nights in Mar 2024
Response from Carola Bumann, PR/Marketing on Mar 14, 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Laurel Annette, Ryde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. Staff were all very helpful and friendly
Stayed 3 nights in Mar 2024
Response from Carola Bumann, PR/Marketing on Mar 14, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Everything!!!
Stayed 6 nights in Mar 2024
Response from Carola Bumann, PR/Marketing on Mar 14, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Christine Beryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, very clean and well- managed, comfortable and spacious room. Attached restaurant provided excellent breakfast and service. Dinner menu was adequate and good quality. Lovely lounge bar with log fire. We would have benefitted from tea and coffee making facilities in the room Also, there was no disposal bag for sanitary products. Our stay was excellent and staff were helpful and caring especially during our illness.
Stayed 7 nights in Feb 2024
Response from Carola Bumann, PR/Marketing on Feb 29, 2024
Thank you very much for your excellent feedback and for your kind and helpful comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

James Leslie

Liked: Staff & service
Very nice hotel, friendly and efficient staff. The only thing I would have liked is coffee making facilities in the room.
Stayed 7 nights in Feb 2024
Response from Carola Bumann, PR/Marketing on Feb 28, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Valentina, Toronto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are extremely comfortable. Rooms are specious and breakfasts is excellent.
Stayed 1 night in Feb 2024
Response from Carola Bumann, PR/Marketing on Feb 28, 2024
Thank you very much for your excellent feedback and for your kind comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

mark

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, breakfast buffet was very good and included in my rate, welcome drink in the lounge was a nice perk after a long travel day. Shower had good pressure. Bed was comfortable. I was on the 7th floor and was quiet.
Stayed 5 nights in Feb 2024
Response from Carola Bumann, PR/Marketing on Feb 28, 2024
Thank you very much for your excellent feedback and for your kind comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled. Great location close to everything, main station, old city. Staff was friendly and helpful.
Stayed 1 night in Feb 2024
Response from Carola Bumann, PR/Marketing on Feb 22, 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to train station.
Stayed 3 nights in Feb 2024
Response from Carola Bumann, PR/Marketing on Feb 22, 2024
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

KIRAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Carola Bumann, PR/ Marketing on Jan 19, 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent property in which to stay if you wish to visit and enjoy Munich.
Stayed 7 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you for your excellent feedback and your appreciating words. It was a pleasure to have you staying with us again. We are looking forward to your next visit.

8/10 Good

Mercedes

Travelled with partner
Liked: Staff & service
Nice hotel
Stayed 7 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Gabriel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was ultra friendly and helpful. Hotel has an excellent location with close proximity to the old city center and the rail station. Breakfast was great. I’d highly recommend.
Stayed 6 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Jeff

Stayed 5 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Ching-Pu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a fantastic stay with Eden Hotel Wolff. 10/10 experience! The hotel's location was perfect, just right outside Munich Central Station and close to most major tourist attractions. The hotel service of front desk and restaurant staffs was exceptional. We would like to express our sincerest appreciation to Dominico, Chief Concierge who went above and beyond to help us secure day tour to Schloss Neuschwanstein during busy Christmas season. Also, we strongly recommend its breakfast buffet, it was amazing and had great selections. Anyhow, we would like to thank Eden Hotel Wolff for giving us an amazing Munich experience.
Stayed 13 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your excellent feedback and for your appreciating words for the work of our team. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eden Hotel Wolff was Great!
Great hotel with wonderful staff. So nice to be near the central ytrain station making it easy to access trains to anywhere we wanted to go.
Stayed 9 nights in Dec 2023
Response from Carola Bumann, PR/Maketing on Jan 19, 2024
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

Salvatore

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent position.
Very pleasant 6 nights staying. Good Breakfast Professional Reception/Concierge. Very disappointing Bar service
Stayed 6 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your positive feedback andyour comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. The more we regret that you had reason to complain about the service in the hotel bar. If there have been any special incidents we are of course interested to get to know more details and kindky ask you to contact us directly. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but no tea/coffee in room was a bit poor.
Stayed 7 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. Please note that it is possible to lend a kettle during your stay. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Seasonal family trip
Great location but the room a bit too small for three of us and too noisy for situating right next to the lift.
Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

David

Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Stanton M

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, clean and comfortable. The staff was friendly and very helpful. They assisted us with transportation tickets and excursion bookings. The food at the resteraunt was excellent.
Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your excellent feedback and for your kind comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Jayson

Stayed 4 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

Jiyoung, New York

Stayed 6 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Tiffanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Carola Bumann, PR/Marketing on Feb 22, 2024
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super clean and the staff friendly. The hotel is really near from the train station. The hotel looks a little bit old and « sad » but it was a good hotel for my stay. It’s also at a walkable distance from the city center (10 minutes).
Stayed 3 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

Anton, Teddington

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our go to for short break in Munich. Unfortunately we were not informed of building works in the hotel and on the floor we were on. Staff are excellent very welcoming. The bar lounge is great and the team there are always helpful. New restaurant is much improved look! While visiting make a point to walk to Augustiner Keller just up the road a great local food experience!
Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for your positive feedback. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. It was some years ago that you stayed with us and we are very happy that you choose our hotel again for your stay in Munich. We regret that you felt disturbed by some building works, but hopefully not too much. The working hours are restricted, but some works unfortunately cause more noise than others. Of course, we try to take care that the rooms in closer vicinity are not occupied. We hope that we will have the chance to welcome you again if you travel to Munich next time and thank you for your recommendation.

10/10 Excellent

Charles

Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Home away from home. Staff could not have been more helpful. We loved this hotel and its location.
Stayed 3 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for giving us full points and for your comment that shows us that we are doing a good work if people feel at home with us. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the breakfast outshine all others. The location is right across from the train station and just down the street from the Christmas markets.
Stayed 3 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for your excellent feedback and for your appreciation for the work of the hotel team! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Andrea

Liked: Amenities
Excellent location. Across from train station, 1 block from travel bureau & hop on/off buses and 7 minute walk to main square / glockenspiel.
Stayed 2 nights in Nov 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for your excellent feedback and for your kind comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an international hotel with primarily foreign guests. The rooms are large and the breakfast was amazing. We always include the breakfast in Germany as they never disappoint. Very close to the main train station and convenient for walking to the main sights. The price was very reasonable and less than other hotels we booked in Munich and Nuremberg.
Stayed 1 night in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff, spacious room and bathroom.
Stayed 4 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 11, 2023
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Howard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funtime in Munich
This hotel had every you would want in a hotel. Check-in and check-out was very easy. ALL the staff were friendly. The hot water was hot, the hairdryer worked very well for a European hotel. The breakfast was good. The hotel was centrally located to catch some tourist excursions and walk into old town. Transportation to the hotel was easy by bus or rail from the airport. Taxi stand next to the hotel. Hotel staff gave good recommendation for German restaurant. The price was very reasonable and we stayed for a week.
Stayed 7 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for your excellent feedback and for your kind and detailed comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 11, 2023
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Ian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 11, 2023
Thank you for your excellent feedback showing us that you spent a pleasant time with us and have been satisfied with our services. We hope that we may welcome you again during yor next trip to Munich and thank you for your recommendation.

8/10 Good

IDA

Travelled with family
Liked: Cleanliness, staff & service
M
Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 11, 2023
Thank you for your positive feedback showing us that you spent a pleasant time with us and have been satisfied with our services. We hope that we may welcome you again during yor next trip to Munich and thank you for your recommendation.