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Svenska Design Hotel, Mumbai – Avis

4.5 out of 5
Svenska Design Hotel, Mumbai
F-73/74, Oberoi Complex, Off Link Road, Lokhandwala, Mumbai, Maharashtra

Avis

6,8
Note de 10 – Excellent, d’après 19 avis sur 84." "
Note de 8 – Bien, d’après 26 avis sur 84." "
Note de 6 – Acceptable, d’après 17 avis sur 84." "
Note de 4 – Médiocre, d’après 8 avis sur 84." "
Note de 2 – Terrible, d’après 14 avis sur 84." "

7,2/10

Propreté

7,2/10

Service et personnel

6,0/10

Commodités

7,0/10

État et installations de l’hébergement

6,2/10

Écoresponsabilité

Avis

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very Poor
The property was overbooked but still took the reservation and then denied checking-in. The front desk person Mr. Hassan confirmed this and later explained that I will be able to speak to Hotels.com for my refund. However, when Hotels.com contacted the hotel, the hotel denied this and said I was a "no-show", thereby, denying the refund. The customer service was poor and not up to the mark. Please avoid being scammed.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Golam

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staying experience was comfortable.
Séjour de 2 nuits en février 2024
Chetan Rajjak a répondu le 29 mars 2024
Dear Mr. Golam,Greetings from Svenska Design Hotels, MumbaiThank you for taking the time to share with us feedback regarding your stay with us at Svenska Design Hotels, Mumbai. It gives us immense pleasure in knowing that you had a comfortable stay with us and absolutely enjoyed the services offered. Our main objective at Svenska Design Hotels, Mumbai is to provide authentic hospitality to all our guests and to help create cherished and long lasting memories. We thank you once again for your encouraging words and look forward to your next visit.Thank you,Best Regards,Chetan RajjakAsst. Front office ManagerSvenska Design Hotels, Mumbai

10/10 – Excellent

Golam

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hotel location was very convenient for me. Room was clean and neat. Hotel employees was helpful.
Séjour de 3 nuits en janvier 2024

10/10 – Excellent

Poorunsingh

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very good
Good hotel and nice experience.staff very friendly.very affordable price
Séjour de 1 nuit en décembre 2023

8/10 – Bien

nadira

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Staff and service was good
Séjour de 1 nuit en novembre 2023

2/10 – Terrible

Nishita

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel tries to add charges for services which you haven’t even used. At the time of check out I was asked to pay 3000 plus rupees when asked for itemised bill receiptionist tried charging for extra bed when my room never had extra bed and then tried charging me for 2 cup of coffees and chips twice..after 30 mins of asking to explain how this charges was added to my bill he said we only owe him 1100 rupees and couldn’t explain how bill went from 3000 plus to 1100
Séjour de 2 nuits en novembre 2023

2/10 – Terrible

Manish

Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Do not stay at this property.
I stayed in a higher than usual category room. There were mosquitos and flies all around the room and bathroom. I informed the hotel reception but nothing was done about it. The room was not cleaned properly. There was dirt all over the place. There was an electricity issue, twice the lights in the bathroom went off while the lights were on in the room. Despite rectifying it the problem persisted. Overall, very bad stay!
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

MUNISH

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Value for money.
Comfortable stay. Staff is extremely courteous and helpful. Breakfast buffet is good. In house guests get a 50% off on dinner buffet which is very good.
Séjour de 2 nuits en septembre 2023

6/10 – Acceptable

Bronwyn

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités
Stayed here for two nights. Definitely a 3 Star hotel. Rooms basic. Bedding good but hotel rooms quite old and desk manager pretty ordinary. Tried asking him to book taxi in advance for leaving and was told to book Ola and only just before leaving. He offered to book for us with Ola then. Of course there was a problem as vehicle was too small for 3 people and luggage. Dinner buffet was good
Séjour de 2 nuits en juillet 2023
Chetan Rajjak a répondu le 8 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

10/10 – Excellent

Veenaben

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juin 2023
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels MumbaiThank you for your feedback, we are delighted that you had a wonderful experience at Svenska Design Hotels Mumbai. We greatly value receiving warm and positive ratings regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Chetan RajjakAsst. Front Office ManagerSvenska Design Hotels, Mumbai

10/10 – Excellent

Veenaben

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2023
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels MumbaiThank you for your feedback, we are delighted that you had a wonderful experience at Svenska Design Hotels Mumbai. We greatly value receiving warm and positive ratings regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Chetan RajjakAsst. Front Office ManagerSvenska Design Hotels, Mumbai

4/10 – Médiocre

Shruti

Séjour de 2 nuits en mai 2023
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

2/10 – Terrible

Chanpreet

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en mai 2023
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

2/10 – Terrible

Dobromir

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en mars 2023
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

2/10 – Terrible

Amber

Voyage en famille
Points forts : Service et personnel
Check in process was horrible and long because they didn’t have the Expedia confirmation. Was also given the wrong room initially with two small beds instead of one larger bed. After switching rooms several were mosquitoes present in room. Staff is nice but first impression was not pleasant
Séjour de 4 nuits en février 2023
Chetan Rajjak a répondu le 5 mars 2023
Dear Ms. Amber,Greetings from Svenska Design Hotels, MumbaiPlease do accept my sincere apologies on the service lapses experienced by you. These are certainly not expected of our otherwise benchmark services and May I assure you that immediate corrective measures have been put in place to monitor that these instances do not occur. The team would be cautious of these points and ensure a seamless experience for all our guests. We look forward to welcoming you back and ensuring that your stay and experience is convivial.Best Regards,Chetan RajjakAsst. Front Office ManagerSvesnka Design Hotels, Mumbai

6/10 – Acceptable

Sanjay

Séjour de 3 nuits en janvier 2023
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

8/10 – Bien

Rayyan, Hoffman Estates

Points forts : Propreté, service et personnel
The beds are awesomely comfortable and all plugs have US/CAN inlets. The staff is amazingly friendly and helpful. Closest Starbucks and mall/ multiplex is 5min walk from this property and the metro stn is 10min by ric. Some websites like agoda mention it has a gym but it doesn’t, so if you want a workout, make sure you call ahead and check. There are many gyms around including Anytime Fitness. 10min walk. However the WiFi was disappointing. Maybe it was out when I was there (24Jan-29Jan 2023). Be sure you have a data connection else you’d be scrambling for a signal.
Séjour de 2 nuits en janvier 2023
Chetan Rajjak a répondu le 5 mars 2023
Dear Mr. Rayyan,Greetings from Svenska design hotels, MumbaiIt is truly guests such as yourselves who add stature to our hotels. It is painful to note that your experience was short of our benchmark service delivery and we were unable to curate a positive memory for you. May we assure you that immediate corrective measures basis your feedback have been initiated and the team would request you for another opportunity to showcase hospitality. Warm Regards,Chetan RajjakAsst. Front Office ManagerSvenska Design Hotels, Mumbai

2/10 – Terrible

Manish

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2022
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

6/10 – Acceptable

Roshan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Deluxe room was spacious and clean. Could not turn off the AC on the room. Breakfast buffet is nice.
Séjour de 1 nuit en août 2022
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

6/10 – Acceptable

Naresh

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Property is dated and needs upgrading to provide value for money
Séjour de 2 nuits en juillet 2022
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

8/10 – Bien

Ravindra

Points forts : Service et personnel, confort de la chambre
A Boutique Hotel needs a fresh dressing up !!
The phones/intercom needs replacement. Room service through phone was bad but when they came in person to make up for it - it was very good. Only soft pillows being given - a little stiffer pillows were not available. At the breakfast, the Brown bread was very dry and the size of the bread was much larger than the Toaster so got half of it toasted.
Séjour de 2 nuits en janvier 2022
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

8/10 – Bien

Neelam

Séjour de 1 nuit en janvier 2022
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

10/10 – Excellent

Mohit

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Svenska - Outstanding Service
The staff was very helpful. Big shout out to Siddhi and Ankit in the restaurant and Nasir, Nilesh and Shreya at the front desk.
Séjour de 10 nuits en décembre 2021
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 – Excellent

Mohit

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Svenska Review
Great hotel in an amazing location. The service is top notch and everything from the check in, breakfast and service was outstanding!! Will definitely be back!
Séjour de 1 nuit en décembre 2021
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

4/10 – Médiocre

Chetan

Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Unclear on how this hotel is rated as a 5 star hotel, when it has one bar/restaurant, no swimming pool and no gym. It is a 3 star moving towards a 2 star. It has received awards and accolades, but they all seem years old and out of date. The blind in the room was broken, the tv didn’t work (until I called them to fix) and the shower water flooded into to the toilet area if the water power was anything above mid power. The size of the room was decent and I like small size and simplicity of the hotel as a whole. But paying the same price as other genuine 4 star hotels and a couple of 5 stars in the same city, just makes no sense.
Séjour de 1 nuit en novembre 2021
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

6/10 – Acceptable

Amit

Points faibles : Service et personnel
My views of stay at Swenska Design at Mumbai
It claims to be 5 star but is nowhere near it. Also it was expensive when it comes to value for money.Its rates were almost as high as some of the 5 stars in Mumbai, but the service was nowhere near it. I do not understand the upfront charge of Rs 2000 for the minibar.
Séjour de 4 nuits en novembre 2021
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points faibles : État et installations de l’hébergement, confort de la chambre
Service and cleanliness to be improved
Room condition was not good as per rates
Séjour de 3 nuits en novembre 2021
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
2-2.5 Stars hotel
Don't go by pictures. The hotel maybe 4-5 stars when they built but this day in Sep 2021 its not maintained. Carpets in the walk outside rooms very very dirty, Safety locker broken, water clogging in the shower, stains in bathroom, Air conditioning control terrible. Room was too cold even when turning OFF the AC. I will rate it a 2.5 hotel. Only good thing is location. Good fast food restaurants around the hotel.
Séjour de 5 nuits en septembre 2021
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
The staff was unable to provide me with the final reciept and bill, which is highly unprofessional All else was ok
Séjour de 1 nuit en août 2021
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

4/10 – Médiocre

Manish

Voyage d’affaires
Points faibles : Propreté, service et personnel
extremely disappointed - not recommended at all
Reception staff Nasir - rude/unprofessional. Food - not upto the mark. Room - had dirt in different parts - cleaning was not done properly. Shower - hot water was not proper. Napkin in the room was not provided and when requested, was given a torn one.
Séjour de 3 nuits en juin 2021
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

2/10 – Terrible

Rupesh

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fraud and Unsafe !
We made an error in picking a date as we were traveling from 12 timezones away. We called and asked the booking be moved to the next day. The first level of staff confirmed that she would do it and never happened. Managers kept passing responsibilities to each other and zero action. We ended up loosing that day's payment. When we actually arrived, we found hotel to be very mediocre and unsafe surroundings. The service was OK and breakfast truly was a disappointment.
Séjour de 1 nuit en juin 2021
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

10/10 – Excellent

Haroon

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice hotel
Dear Team. I stay in you r hotel.is best lovely service n all tha ks
Séjour de 1 nuit en juin 2021
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 – Excellent

RAJU

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay
I had a wonderful stay at Svenska ,it was a short trip as i had an hospital appointment, the staff were veey cooperative in making my stay comfortable. I will definitely come back again. Room's were clean and covid free sanitized.
Séjour de 1 nuit en février 2021
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location. Friendly, helpful staff, good service. Good breakfast buffet.
Séjour de 2 nuits en mars 2020
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

8/10 – Bien

Allan

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
good location for - good restaurants in the area
i was there on business so the location was good for me - though it is a bit out of town. some good bars and restaurants in the area. the hotel is good, staff are friendly and pleasant. the roof top bar has now closed though they still show that in their advert pictures
Séjour de 6 nuits en janvier 2020
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent location. Service by the staff is excellent. Food is ok and many options around the hotel. Breakfast is ok. Not many options as it is a small hotel. Have stayed there couple of times in last month, once for work as office is nearby. Would recommend as a base if you need to be close to Andheri, airport and Bandra.
Séjour de 1 nuit en janvier 2020
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Management and staff is very attentive to requests or needs. The hotel is spotless and an excellent value.
Séjour de 3 nuits en janvier 2020
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 – Excellent

Mohamed

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en décembre 2019
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It’s centrally located and solves the purpose. The buffet that the hotel restaurant offers is good with a variety of dishes.
Séjour de 1 nuit en décembre 2019
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
3rd class FjjkvcdsbmkjcxzsvnkvczCvbkkkdszxvnklvChjm x
Séjour de 1 nuit en août 2019
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

8/10 – Bien

Ian

Voyage d’affaires
Points forts : Propreté, service et personnel
Comfortable room in good hotel
This hotel was recommended to me by a customer who was nearby. I arrived at 4am in the morning and got a happy face at the reception. Easy check in, comfortable bed in modern room set up. I only slept for 4 hours as I needed to go to meetings but I felt refreshed. buffet breakfast was well stocked and good quality. Will definitely stay here next I come!
Séjour de 1 nuit en juillet 2019
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

8/10 – Bien

Amanda

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en mai 2019
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

6/10 – Acceptable

Priya

Points faibles : Service et personnel
Common areas were very small / breakfast not good
Séjour de 2 nuits en mai 2019
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

8/10 – Bien

Akshay

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2019
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

10/10 – Excellent

YUNG CHUN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
房間很大、乾淨，但是沒有什麼公用設施 附近很多餐廳，地點很方便
Séjour de 3 nuits en janvier 2019
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

8/10 – Bien

Aditya

Points forts : Service et personnel
Business Hotel Stay
For a short Business Trip its a really good hotel at a right place. Lots of shops and restaurants at walking distance. Room is spacious with general amenities.
Séjour de 1 nuit en janvier 2019
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel
The interiors are very nice and the hotel is kept up well. A couple of issues: there are no full length mirrors anywhere in the room, this may not seem like a huge issue, but we were there before a wedding, so getting ready was difficult with only one mirror in the bathroom. Also the hot water never got hot, just warm enough to make the showers bearable. Room service food was also very cold when delivered.
Séjour de 1 nuit en décembre 2018
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

8/10 – Bien

vijendranath

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice cozy hotel
Nice cozy place. Pictures shown on site must be from when the property was brand new. Breakfast was sumptous and superb. Staff is extremely courteous.
Séjour de 1 nuit en octobre 2018
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from Svenska Design Hotels, MumbaiThank you for your feedback, we are delighted that you had a wonderful experience . We greatly value receiving warm and positive comments regarding our service & our hosts. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.Best Regards,Asst. Front Office Manager

4/10 – Médiocre

Jill

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Over-priced nightmare
-During the 2 nights that I stayed in this hotel, I was unable to get a WiFi signal in my hotel room, the whole entire time. -I was locked out of my room 5 different times, as my key card no longer worked. I had to then go down to the front desk to have my key card recharged. -There was an issue with the key card and the light switches, as the lights would constantly turn themselves off after I was in the room for less than 5 minutes. After this happened at least 6 times, I was told there was a faulty switch, and I was put into another room. - Due to the lack of WiFi signal in the first room I was put into (#504), and the faulty light switches, I was then put into room 101. I had no WiFi signal in that room, either. I was then told I could move to a third room. Are they joking? Why should I move to THREE different rooms when I only stayed there for 2 nights? -The hotel claims that food is available 24 hours, as they have multiple restaurants and bars in the hotel. But, I went down to a restaurant at 5:30 PM and was told I was only able to get a sandwich or pizza, and nothing else. I passed on eating. - I went to the restaurant in the evening, and ordered one Kingfisher beer. They tacked on a 25 rupee service charge. When I pointed out a news article from the Times of India (online) that said the service charge was not required as per Indian government regulations, I was told "So sorry Ma'am" and got a refund of my 25 rupees.
Séjour de 2 nuits en août 2017
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager

6/10 – Acceptable

Kamlesh

Points forts : Propreté
Average hotel. A little run down lobby. Only good for people who have an agenda in the local area.
Séjour de 2 nuits en août 2017
Chetan Rajjak a répondu le 10 août 2023
Dear Patron,Greetings from SvenskaDesign Hotels, MumbaiWe are in receipt of your challenges faced during your recent stay with us at Sevsnka Design Mumbai. Whilst we are taking a serious note and ensuring that this remains an isolated incident we will also ensure that our team members are made to revisit our distinct standards which you are usually treated to and we shall do everything possible in our capacity to ensure that you enjoy our seamless service excellence on your upcoming stayWe continue to wish you success and happiness and Thank You for providing us with an opportunity to extend our exemplary service and a warm welcome.Best Regards,Assistant Front office Manager