Title: Peninsula Grand Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Peninsula Grand Hotel Hotel in Mumbai with a full-service spa and free valet parking ![Cocktail bar](https://images.trvl-media.com/lodging/2000000/1790000/1789700/1789654/4dec5d16.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1790000/1789700/1789654/61142bc5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/2000000/1790000/1789700/1789654/5590d126.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room](https://images.trvl-media.com/lodging/2000000/1790000/1789700/1789654/632c4b9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar](https://images.trvl-media.com/lodging/2000000/1790000/1789700/1789654/20f2813a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Saki Naka, Peninsula Grand Hotel offers a tranquil retreat with a garden and coffee shop/cafe. Unwind with a body wrap or Swedish massage at Caressaa spa, enjoy a meal at the on-site restaurant, or connect with free in-room WiFi and dry cleaning/laundry services. 5.8 ## Popular amenities - Free airport shuttle - Bar - Spa - Breakfast available - Parking included - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1789654&PinnedHotelID=1789654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1789654&PinnedHotelID=1789654&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1789654&PinnedHotelID=1789654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1789654&PinnedHotelID=1789654&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1789654&PinnedHotelID=1789654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1789654&PinnedHotelID=1789654&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1789654&PinnedHotelID=1789654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1789654&PinnedHotelID=1789654&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ![Superior Room](https://images.trvl-media.com/lodging/2000000/1790000/1789700/1789654/632c4b9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Refrigerator LCD TV Shower/tub combination Bathrobes Private bathroom Hair dryer Minibar - 220 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 1 Twin Bed ![Deluxe Room](https://images.trvl-media.com/lodging/2000000/1790000/1789700/1789654/dfe090ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Refrigerator LCD TV Shower/tub combination Bathrobes Private bathroom Hair dryer Minibar - 250 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 1 Twin Bed ![Platinum Suite](https://images.trvl-media.com/lodging/2000000/1790000/1789700/1789654/3a0a3358.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Platinum Suite ### Highlights Air conditioning Refrigerator LCD TV Shower/tub combination Bathrobes Private bathroom Hair dryer Minibar - 538 sq ft - City view - Sleeps 2 - 1 Double Bed OR 1 Twin Bed ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89550000/89546700/89546683/a555b915_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard By Marriott Navi Mumbai Nerul - Pool - Spa - Parking included - 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Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 245 reviews CA $174 CA $205 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Mumbai-Hotels-Novotel-Mumbai-International-Airport.h90302387.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=6050062&destination=Mumbai (and vicinity)&destType=MARKET&latLong=19.107168,72.891596&searchId=169c38a1-437c-4be3-8b78-4881c62bc0ec&top_cur=CAD) Ad ![Outdoor pool, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5310000/5301700/5301691/e76b86c2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Mumbai Lower Parel - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 702 reviews CA $363 CA $428 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Mumbai-Hotels-The-St-Regis-Mumbai.h5301691.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=6050062&destination=Mumbai (and vicinity)&destType=MARKET&latLong=19.107168,72.891596&searchId=169c38a1-437c-4be3-8b78-4881c62bc0ec&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/17800/17773/be1fd4fc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Leela Mumbai Andheri - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 1,004 reviews CA $237 CA $280 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Mumbai-Hotels-The-Leela-Mumbai.h17773.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=6050062&destination=Mumbai (and vicinity)&destType=MARKET&latLong=19.107168,72.891596&searchId=169c38a1-437c-4be3-8b78-4881c62bc0ec&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3450000/3447500/3447485/4c0514cb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Mumbai International Airport Andheri East - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 1,008 reviews CA $189 CA $223 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Mumbai-Hotels-Courtyard-By-Marriott-Mumbai-International-Airport.h3447485.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=6050062&destination=Mumbai (and vicinity)&destType=MARKET&latLong=19.107168,72.891596&searchId=169c38a1-437c-4be3-8b78-4881c62bc0ec&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9790000/9784600/9784580/8fd4d312_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Mumbai Sahar Mumbai - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMumbai-Hotels-Peninsula-Grand-Hotel.h1789654.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMumbai-Hotels-Peninsula-Grand-Hotel.h1789654.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.10238%2C72.88819&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2Pm8xAAM_x1kHds0HJUQ7D9ZxuY=) Sakinaka Junction, Andheri (E), Mumbai, Maharashtra, 400072 #### What's nearby - Phoenix Market City Mall - 3 min drive - 2.1 km - Powai Lake - 4 min drive - 3.1 km - Hiranandani Business Park - Powai - 5 min drive - 3.7 km - U.S. Consulate General - 6 min drive - 5.8 km - Jio World Convention Centre - 6 min drive - 6.1 km #### Getting around - Saki Naka Station - 2 min walk - Mumbai Ghatkopar Station - 3 min drive - Chhatrapati Shivaji International Airport (BOM) - 11 min drive #### Restaurants - ‪Asia Kitchen & Bar - ‬5 min walk - ‪The Studs - ‬4 min walk - ‪Cray Craft - ‬10 min walk - ‪Kailash Parbat - ‬7 min walk - ‪Opa! Bar & Cafe - ‬2 min walk ## About this property ### Peninsula Grand Hotel Upscale hotel near Jio World Convention Centre You can look forward to a free roundtrip airport shuttle, a coffee shop/cafe, and a garden at Peninsula Grand Hotel. Indulge in a Swedish massage, a body scrub, and a body treatment at Caressaa, the onsite spa. Be sure to enjoy a meal at Saki Naka, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - Free self parking and valet parking - Continental breakfast (surcharge), express check-out, and express check-in - A front-desk safe, 1 meeting room, and a 24-hour front desk Room features All 81 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes. Extra amenities include: - Bathrooms with shower/tub combinations and free toiletries - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/12000000/11860000/11859400/11859338/2c5a7266.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Niranta Airport Transit Hotel & Lounge Terminal 2 Arrivals Vile Parle East - Spa - Free WiFi - Restaurant - Air conditioning 7.8 Good 1,004 reviews CA $135 CA $159 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=11859338&PinnedHotelID=11859338&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4910000/4900500/4900500/e96ae73f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dragonfly Hotel - The Art Hotel Andheri East - Free airport shuttle - Parking included - Free WiFi - Restaurant 7.2 Good 68 reviews CA $133 CA $161 total includes taxes & fees Nov 24 - 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Pool - Spa - Parking included - Free WiFi 8.6 Excellent 214 reviews CA $150 CA $185 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=27285962&PinnedHotelID=27285962&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/84000000/83320000/83310800/83310703/5225ecc6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Mumbai International Airport Saki Naka - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 154 reviews CA $135 CA $160 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=83310703&PinnedHotelID=83310703&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/97000000/96150000/96149500/96149429/d0df6f31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ginger Mumbai Airport Vile Parle East - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 202 reviews CA $90 CA $94 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=96149429&PinnedHotelID=96149429&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/920000/916600/916586/592bf8e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IRA By Orchid Mumbai T-2 International Airport Andheri East - Pool - Spa - Parking included - Free WiFi 6.4 406 reviews CA $85 CA $90 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=916586&PinnedHotelID=916586&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour free roundtrip airport shuttle - Free self parking on site - Free valet parking on site ### Food and drink - Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: INR 475 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Carafe - Saki Naka ### Things to do - Full-service spa ### Family friendly - In-room refrigerator - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center - Meeting room ### Outdoors - Garden ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Reflexology - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LCD TV ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Free daily newspapers - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: noon Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for INR 1000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately INR 475 per person - Rollaway bed fee: INR 1000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Grand Peninsula Peninsula Grand Peninsula Grand Hotel Peninsula Grand Hotel Mumbai Peninsula Grand Mumbai Grand Peninsula Mumbai Hotel Peninsula Mumbai Peninsula Grand Hotel Hotel Peninsula Grand Hotel Mumbai Peninsula Grand Hotel Hotel Mumbai ## Frequently asked questions ### Is Peninsula Grand Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Peninsula Grand Hotel? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Peninsula Grand Hotel on Nov 5, 2025 start from CA $149.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mumbai-Hotels-Peninsula-Grand-Hotel.h1789654.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Peninsula Grand Hotel? > Self parking and valet parking are free at this property. ### What time is check-in at Peninsula Grand Hotel? > Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours. ### What time is check-out at Peninsula Grand Hotel? > Check-out is at noon. ### Does Peninsula Grand Hotel provide a shuttle to the airport? > Yes, there's a free airport shuttle. ### Where is Peninsula Grand Hotel located? > Located in Saki Naka, this spa hotel is within 3 mi (5 km) of Phoenix Market City Mall, MIDC Industrial Estate, and Powai Lake. Hakone and R City Mall are also within 3 mi (5 km). Saki Naka Station is only a 2-minute walk and Marol Naka Station is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Peninsula Grand Hotel Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 3 8 - Good 5 6 - Okay 3 4 - Poor 5 2 - Terrible 5 ### 5.6/10 Cleanliness ### 5.4/10 Staff & service ### 5.2/10 Property conditions & facilities ### 5.0/10 Eco-friendliness ### 2/10 Terrible #### HIROAKI May 23, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor room It my wost room in my life. Very noisy ground floor till mid night. Night club facility. ##### HIROAKI Stayed 2 nights in May 2022 ### 4/10 Poor #### Debbie May 3, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Do not believe the description There is nothing 4-star about this place and at the time I booked, I chose it because its description claimed that it had a full-service spa and provided a FREE airport transfer. Nope, the spa does not exist and not only is their transfer not free, it costs almost three times what a Uber costs, for a very short ride to the airport. They conveniently fail to mention that there is a nightclub on the premises, so I was kept awake by loud music and inebriated people talking loudly in the corridor the three nights I was there. Anything that could go wrong in my room (219) did exactly that - fridge did not work, kettle was leaky, the the bathtub stopper had to be manually removed because the knob was purely decorative, the shower was either a pressure hose or nothing, mirror frame was held together by rusty staples, somebody obviously took a pee in my room before I arrived and didn't flush (gross) and the aircon was a mystery. I'd set it to 24° but it would keep going down to 21°. The neighbourhood is just as awful, so avoid this place like the plague, unless you intend to catch it! Totally not worth the high price at all! ![Chipped coffee table](https://a.travel-assets.com/ugc/hotel-reviews/2E70B015F78652852DEAF966B18E4F097A14981C1651583922254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bloated formica, presumably from the water that leaked from the kettle every time I used it](https://a.travel-assets.com/ugc/hotel-reviews/1B5BCBAF29E78CDDA9EED1065F7C11DB2E4A40501651583922422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Humidity on wall next to the door](https://a.travel-assets.com/ugc/hotel-reviews/4A11C2EB65761D1EEAF1BA8A92746E04A655CC3C1651583922020.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mirror frame held together by staples](https://a.travel-assets.com/ugc/hotel-reviews/9285576A0F1A4A686E47A520A94EEC8CA64535701651583922446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Debbie Stayed 3 nights in Apr 2022 ### 2/10 Terrible #### myung soo Dec 20, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 추천하고 싶지 않습니다. 사전에 확인하고 예약했는데 wifi 원활하지 않고 스마트폰은 되나 i-폰 wifi 안됩니다. 방1에 1인만 되는것 같기도하고. 냄세나는 방. 환경 시끄럽고 복잡한 위치. ##### myung soo Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Joongjae Sep 9, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst Hotel in Mumbai \* Noisy = There are dancing club on 1st floor. Many young boys&girls make huge noise and smoking. Also there are NO SOUNDPROOF. I could not sleep. \* Attitude = If there are some problem between reservation site (as Hotel.com) and hotel, the hotel should try to do their best to solve it for their clients. But they resort to all kinds of excuses. Furthermore they provide me smoking room even I reserved the non-smoking room. Terrible!! \* Clean = Once I move to non-smoking room, unpleasant smell (and Smoking smell) comes from somewhere. Furthermore, I show the cockroach in the washroom. \* Facility = Not working refrigerator (and locked automatically). Very dirty & old water boiling pot. WiFi is stopped several times in A day. I suggest you can choose other hotel if your main purpose is not going to night club. I just expected this hotel would be economical hotel but this is just horrible hotel. ##### Joongjae Stayed 4 nights in Sep 2018 ### 6/10 Okay #### Verified traveller Aug 26, 2018 The rooms had a weird strong smoky smell - Even though the room was on non-smoking floor. The internet WiFi never worked in the room for the two days I stayed there - when I complained couple of times, I was told they are fixing the issue but apparently it was never fixed. The food at the restaurant was good and they have it open from 7am-11pm. ##### Verified traveller Stayed 2 nights in Aug 2018 ### 4/10 Poor #### Verified traveller Aug 15, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Very disappointing and not recommended I had expected a nice stay at the Peninsula Grand Hotel, both from the hotel's website and the price. I had a suite but the only benefit of that was more space. The room was not clean--the tub was mildewed and the carpet was so dirty that it turned my white socks brown when I walked around in them. The wifi was off and on, but mostly off. There were 2 televisions, but only one of them worked. There were cigarette burns on the sofa and one of the two glasses in the room was dirty. The hotel's neighborhood was not an asset (see the photo taken out my hotel window). ![](https://a.travel-assets.com/ugc/hotel-reviews/s1918-pe7f745e0-a0bf-11e8-b409-0242ac110007-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Pancake, Japan Jul 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 3泊4日で利用。どのスタッフも親切でした。清掃はしっかり、朝食もおいしいです。空港からホテルの距離は近いのですが、夜になると渋滞する所に位置しているホテルなので、夜の車移動は時間がかかります。 バスルームが思っていたよりもレトロな感じがするなと感じましたが、毎日綺麗に掃除されているのがわかったので、2日目以降はまったく気になることなく、快適に過ごせました。 ホテルの無料WiFiの電波が繋がりにくいので、海外Wi-Fiを契していくことをおすすめします。 ##### Pancake Stayed 3 nights in Jul 2018 ### 2/10 Terrible #### あいあい, 東京 Jul 20, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### 利便性はよいもののコンディションがよくない superior roomを予約していたら空いていたグレードの高い部屋にアップグレードしてくれたものの、禁煙の部屋のはずなのに煙草の匂いがきつく、吐き気がして眠れないほどでした。部屋にルームサービスのメニューが置いてなかったりドライヤーが壊れていたり、快適とは程遠い環境でした。ビジネスでの宿泊の場合フラストレーションがたまると思うのでお勧めしません。 ##### あいあい Stayed 1 night in Jul 2018 ### 4/10 Poor #### Chen lun May 14, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort 房間設備老舊與毛巾都不夠乾淨，打掃人員也不會補水，餐廳早餐不佳 ##### Chen lun ### 6/10 Okay #### Verified traveller Mar 11, 2017 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### Decent Hotel. Unaccomodating staff We requested for early checkin but the hotel duty manager denied receiving any request. Another duty manager mentioned they did receive the request but could not accommodate. Hotel was even unwilling to provide a shower facility to use. The door key did not work upon all three occasions that we tried to enter the room. The room service took anything between 10 minutes to 30 minutes to get the room open with the master key. No attempt was made for us to change rooms or for the staff to fix the door. Extremely inhospitable. ##### Verified traveller ### 10/10 Excellent #### Ashraf Nov 23, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Hotel It was a fantastic experience ##### Ashraf ### 4/10 Poor #### hai, インド Nov 7, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort チェックアウトで料金払えと長時間拘束された。エキスペディアでのネット予約でカード払い済みを理解していない等、まったく知識がない。 エキスペディアからも指導してほしい。 最終的には20分近く待たされＯＫ．最後にどうも捨て台詞迄、はかれてとても立腹した。 もう二度と使いたくないホテル。エキスペディアからもインドの２，３流ホテルをノミネイトしているならばテコ入れすべき事項。 此処まで程度が悪いとはインド国内でも驚いた。 宜しく。 ##### hai ### 8/10 Good #### CHANDRASHEKAR, Bangalore Sep 18, 2015 Liked: Cleanliness, property conditions & facilities #### Expensive with respect to overall facility Expensive with respect to overall facility ##### CHANDRASHEKAR ### 8/10 Good #### kiran, kerala Aug 31, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### lovely nice stay ##### kiran ### 8/10 Good #### kiran, kerala Aug 27, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### very nice stay very nice stay ##### kiran ### 2/10 Terrible #### Verified traveller Jan 27, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel I've ever booked online! I only had 4 hours to stay at the hotel due to an early morning flight. During that time there was a a LOUD wedding that made it imposiblen to sleep as well as horribly loud traffic. Even with an upgrade to a suite the room was full of mold and hair from previous guests. It was truly horrible! Nothing good to say. ##### Verified traveller ### 4/10 Poor #### Abdulaziz, Saudi Arabi Dec 3, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Bad stay I will not ever try this hotel again ##### Abdulaziz ### 6/10 Okay #### Ander Wu Aug 18, 2014 Disliked: Cleanliness, staff & service #### family breakfast well service,bad dinner.bath make up bad ##### Ander Wu ### 10/10 Excellent #### Verified traveller Jul 19, 2019 ##### Verified traveller Stayed 1 night in Jul 2019 ### 8/10 Good #### prashant Feb 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### prashant Stayed 1 night in Feb 2019 ### 8/10 Good #### Roy Dec 19, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Roy Stayed 2 nights in Dec 2018 ## Expedia's Latest Trends ### Hotels > [Trident, Nariman Point Mumbai](https://www.expedia.ca/Mumbai-Hotels-Trident.h3145.Hotel-Information) > > [The Pyramid Cancun By Oasis - All Inclusive](https://www.expedia.ca/Cancun-Hotels-The-Pyramid-At-Grand-Oasis-All-Inclusive.h10924097.Hotel-Information) > > [Secrets Vallarta Bay Puerto Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Secrets-Vallarta-Bay-Puerto-Vallarta-Adults-Only-All-Inclusive.h4892432.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Pearson-Intl-Airport-Hotels.0-aYYZ-0.Travel-Guide-Filter-Hotels) > > [Sun N Sand Hotel Mumbai](https://www.expedia.ca/Mumbai-Hotels-Sun-N-Sand-Hotel-Mumbai.h798914.Hotel-Information) > > [Novotel Mumbai Juhu Beach Hotel](https://www.expedia.ca/Mumbai-Hotels-Novotel-Mumbai-Juhu-Beach-Hotel.h49261.Hotel-Information) > > [The Taj Mahal Palace Mumbai](https://www.expedia.ca/Mumbai-Hotels-The-Taj-Mahal-Palace-Mumbai.h19458493.Hotel-Information) > > [Niranta Transit Hotel Mumbai Airport - At Arrivals](https://www.expedia.ca/Mumbai-Hotels-Niranta-Transit-Hotel-Mumbai-Airport.h15432756.Hotel-Information) > > [The Leela Mumbai](https://www.expedia.ca/Mumbai-Hotels-The-Leela-Mumbai.h17773.Hotel-Information) > > [The Oberoi Mumbai](https://www.expedia.ca/Mumbai-Hotels-The-Oberoi-Mumbai.h4772.Hotel-Information) > > [Della Resorts](https://www.expedia.ca/Lonavala-Hotels-Della-Resorts.h6492918.Hotel-Information) > > [Taj Mahal Tower, Mumbai](https://www.expedia.ca/Mumbai-Hotels-Taj-Mahal-Tower.h1351876.Hotel-Information) > > [Taj Lands End](https://www.expedia.ca/Mumbai-Hotels-Taj-Lands-End.h905407.Hotel-Information) > > [JW Marriott Mumbai Juhu](https://www.expedia.ca/Mumbai-Hotels-JW-Marriott-Mumbai-Juhu.h860842.Hotel-Information) > > [Sandman Hotel Vancouver Downtown](https://www.expedia.ca/Vancouver-Hotels-Sandman-Hotel-Vancouver-Downtown.h21807.Hotel-Information) > > [All Inclusive Resorts and Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-All-Inclusive-Hotel.0-0-d42-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels with Waterslides in Southern Ontario](https://www.expedia.ca/Southern-Ontario-Hotels-Hotels-With-Waterslides.0-0-d6210011-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > > [Hotels near Great Lakes Crossing Outlets](https://www.expedia.ca/Great-Lakes-Crossing-Outlets-Hotels.0-l6294449-0.Travel-Guide-Filter-Hotels) > > [Nobu Hotel Los Cabos](https://www.expedia.ca/Cabo-San-Lucas-Hotels-Nobu-Hotel-Los-Cabos.h33617448.Hotel-Information) > > [Planet Hollywood](https://www.expedia.ca/Mumbai-Hotels-Planet-Hollywood.h83055014.Hotel-Information) > > [The St. Regis Mumbai](https://www.expedia.ca/Mumbai-Hotels-The-St-Regis-Mumbai.h5301691.Hotel-Information) ### Flights > [Flights from Lima (LIM) to Cusco (CUZ)](https://www.expedia.ca/lp/flights/lim/cuz/lima-to-cusco) > > [Flights from Pearson Intl. to TYO-All Airports](https://www.expedia.ca/lp/flights/yyz/tyo/toronto-to-tokyo) > > [Flights from Cranbrook (YXC) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yxc/yeg/cranbrook-to-edmonton) > > [Flights from Vancouver (YVR) to Cape Town (CPT)](https://www.expedia.ca/lp/flights/yvr/cpt/vancouver-to-cape-town) ### Cars > [Enterprise](https://www.expedia.ca/Enterprise-Car-Rental.cET.Travel-Guide-CarRentalCompany) ### Activities > [Things to do in Ottawa](https://www.expedia.ca/Things-To-Do-In-Ottawa.d178296.Travel-Guide-Activities) ### Packages > [Siargao Island Vacations](https://www.expedia.ca/Siargao-Island.d6143570.Destination-Travel-Guides)