Premium bedding, in-room safe, desk, blackout drapes

Reviews of Niranta Airport Transit Hotel & Lounge Terminal 2 Arrivals

4 out of 5
Niranta Airport Transit Hotel & Lounge Terminal 2 Arrivals
Terminal 2 , Landside Terminal, CSI Airport, Sahar, Mumbai, Maharashtra

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1006 reviews" "
Rating 8 - Good. 312 out of 1006 reviews" "
Rating 6 - Okay. 138 out of 1006 reviews" "
Rating 4 - Poor. 73 out of 1006 reviews" "
Rating 2 - Terrible. 74 out of 1006 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Nitin

Liked: Cleanliness
Disliked: Amenities
Staff is so so. They behave like they have no competition which is correct! Rooms are small but decent. AC in the room operated on only one setting - high. Could not even reset to off or low setting. Rooms are small but comfortable. Bathrooms are clean. Getting to the arrival or departure areas is 10-15 mts
Stayed 1 night in Apr 2024
Response from Mona on Apr 15, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Shobha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed.
Stayed 1 night in Feb 2024
Response from Mona on Apr 11, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Daksha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and great breakfast.
Stayed 1 night in Feb 2024
Response from Mona on Apr 10, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Good

supritha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, prompt and good service
Stayed 1 night in Feb 2024
Response from Mona on Apr 7, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Good

Mehboob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s inside the terminal, perfect for an overnight layover if you don’t have too much luggage.
Stayed 1 night in Mar 2024
Response from Shal on Apr 4, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Lily

Liked: Property conditions & facilities
Aptly located within the airport. Especially great for connecting flights
Stayed 1 night in Feb 2024
Response from Shal on Apr 3, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Good

Sanjoy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to find a 3-4 star facilities within the T2 International Airport in Mumbai . Having landed at the Hotel at 2 AM and leaving at 9 Am ( 7 hours ) it was really satisfying to have a stretched leg on a bed to catch a sleep and get ready quickly to take the next flight in the morning without having to undertake any transportation to and fro from the Airport was very convenient. room was great with most amenities one would expect and so was the bathroom . Neat and clean . The Hotel also offered Breakfast and buffet dining options but we could not utilise the facility as we had to rush for next Flight. In one word it was great BUT a bit more pricey (One night was A$ 245) which was a bit overboard for the convenience it offered .
Stayed 1 night in Mar 2024
Response from Shal on Mar 30, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

2/10 Terrible

Jaya

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Umesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niranta is a decent option for unwinding and rest when layover is about 6 - 8 hours between 2 flights. Prevents hassle of getting in and out of terminal and avoid Mumbai traffic.
Stayed 1 night in Mar 2024
Response from Shal on Mar 27, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Good

Sheetal, Irvington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an early morning flight and decided to stay at Niranta the night before. We've always had a positive experience when staying here after landing at Mumbai airport. Using this airport the night before flying out is convenient. Getting into the hotel is tricky. You have to call the front desk to send you a porter. Likewise, getting to the check-in counter on the day of your flight means going out of the hotel and taking an elevator up to the check in area (there was not an inside approach). The hotel staff is super helpful though, and it was not a terrible inconvenience. The room was nice and comfortable. The shower felt good before the long journey back home.
Stayed 1 night in Mar 2024
Response from Shal on Mar 21, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.10.However, to reach the check-in counters at departures, you do not have to exit the terminal building & re-enter from Departures, as Niranta Hotel is inside the Terminal building at Level-1, we have an internal route which takes you to Level-4 Departures. Unfortunately, you have been misguided or not guided at all, due to which you had to go through these hassles.however, your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Good

Tushar

Stayed 1 night in Mar 2024
Response from Shal on Apr 6, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Okay

Vidula, Granger

Travelled with partner
Liked: Staff & service
There seem to be 3 different sections to the hotel. We stayed in one that didn’t seem to be in the main part and was much farther away.
Stayed 1 night in Mar 2024
Response from Shal on Mar 14, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!We are thrilled to hear that you had a wonderful stay with us! However, we have 3 different properties, with each having different norms of stay. Also, we are pleased to know that Atul and Monica were able to assist you promptly and make your experience excellent. Thank you for highlighting their exceptional service. We look forward to welcoming you back soon!Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel and Lounge

8/10 Good

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great and excellent location for overnight before a flight! Soundproofing terrible tho! Could hear someone coughing next door and their alarm woke me at 6am too 😂
Stayed 1 night in Mar 2024
Response from Shal on Mar 9, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Good

Sheetal, Irvington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is frightfully convenient. You do not even have to leave the airport after you collect your bags. Take the elevator down. Check in is a breeze. Great rooms (though the inevitable mosquito did bother us). Nice shower, and a great breakfast before check out. The Uber pick up point is right across the street. We always stay at Niranta after we land in Mumbai so that we don’t land up with relatives at some unearthly hour.
Stayed 1 night in Mar 2024
Response from Shal on Mar 9, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Kulwant

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Mar 2024
Response from Shal on Mar 11, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

HIROYASU

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to stay back again.
Stayed 1 night in Mar 2024
Response from Shal on Mar 6, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to Terminal 2. Staff person led us to checkin counter
Stayed 1 night in Mar 2024
Response from Shal on Mar 5, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

JaydipSinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Convenient as it is at the Terminal 2(location: drop off at P5 Parking > take lift to P4 > you will see main entry towards the left after approx 5min walk) but overall great customer service. Rooms were nice and updated. Bit small but you cant expect more at a transit hotel. Food at the restaurant was 4/5 but with very limited option. Overall I would recommend this hotel for the facilities and ease of transit.
Stayed 1 night in Feb 2024
Response from Shal on Mar 4, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Jan 2024
Response from Shal on Mar 4, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

2/10 Terrible

Anupama

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were ripped off. They stuck us in an airless tiny single room instead of the Queen room we had paid for. The bed was v small fir 2 people and all the in room facility like towels, pillows, slippers, glass was for 1 person. We could not sleep and rest as we had intended after our journey by road before boarding our flight to london. We booked for 24 hrs. Used only 9 hrs because of our flight timing. Challenged staff who confirmed at first that it was a single room they had assigned to us when i showed the photo but then retracted.. v disappointed and upset that i has used up my gold reward of £12 from expedia as a treat for this wreched place.
Stayed 1 night in Feb 2024
Response from Shal on Mar 2, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Good

Sneha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but no help or access to connect to departure gates or check in counters.
Stayed 1 night in Feb 2024
Response from Shal on Mar 1, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Okay

Jonathan, Delray Beach

Travelled with partner
Disliked: Staff & service, amenities
Be prepared to endure over-the-top security to enter the hotel. Did not appreciate the rude desk clerk during the check-in process. Considering the exorbitant rates the hotel charged, we felt like we were being treated like criminals. The tv did not function and there were few amenities in the hotel. In contrast to the check-in staff, the restaurant staff could not have been more delightful. The waiters were attentive and the chef came by our table to make sure we were happy with our meal. Overall the hotel is convenient but definitely not worth the money.
Stayed 1 night in Feb 2024
Response from Shal on Feb 28, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Good

PAM, Brookville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for early flights, cross the street and up the elevator. A small restaurant,couple Of food stands and a McDonald’s were the limited choices. Not very walkable but lots of taxis if needed. Great staff and comfortable room, has a spa on location.little tricky to find,terminal 2go in building across from terminal, take elevator down, cross the driveway and it’s on the left, watch for signs.
Stayed 1 night in Feb 2024
Response from Shal on Feb 28, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Okay

Prashant, Pune

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2024
Response from Shal on Feb 28, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Okay

Chris

Stayed 1 night in Feb 2024
Response from Shal on Mar 21, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Simmi

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service
Stayed 1 night in Feb 2024
Response from Shal on Feb 24, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Sejal, Bell Canyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenience of flying out fresh for your wee hour flight out of Mumbai.
Stayed 1 night in Feb 2024
Response from Shal on Feb 23, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was impressed with this airport transit hotel. Firstly, after a late flight and having to fly early the following morning it was really convenient to be able to get off the plane and be able to access the hotel really easily. The room was great - modern and clean and there were many things on offer such as a free 15 minute foot massage - unfortunately didn't have time to enjoy this but nice offer. There was also a decent selection on offer at breakfast though again, we didn't really have enough time to take advantage of this. Overall, I thought this hotel was great.
Stayed 1 night in Feb 2024
Response from Shal on Feb 22, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Ife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location convenience is a big winner. I arrived in Mumbai at 12pm and had a flight out at 5am the next day, so it was perfect. The hotel was lovely, modern, comfortable and clean. Staff were friendly and helpful. The hotel downstairs in the basement of the airport, so there are no windows in the rooms. Also, make sure you get a pass from reception if you plan to leave the airport area because security will need this to let you back in.
Stayed 1 night in Feb 2024
Response from Shal on Feb 22, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Good

Gopal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located within the Airport Complex. Check-in/Check-out is on a 24-hour basis - which is convenient - for early arrivals during the day (and early departures)
Stayed 1 night in Feb 2024
Response from Shal on Feb 21, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Best choice for late night arrival. Safe and clean and very comfortable.
Stayed 1 night in Feb 2024
Response from Shal on Feb 21, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Good

Naoki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Shal on Feb 19, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Okay

Pranav

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shal on Feb 17, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I had a day to wait for my flight so a transit hotel seemed like a good idea
Stayed 1 night in Feb 2024
Response from Shal on Feb 14, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Deepa Neelkanth

Stayed 1 night in Feb 2024
Response from Shal on Mar 21, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Ketana

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing experience. I forgot my valuables and when I went back after 4 days, they had kept it at safe place for me. It was very convenient to walk up to our terminal as well. Great option at the airport!
Stayed 1 night in Jan 2024
Response from Shal on Mar 16, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Okay

Keith

Stayed 1 night in Feb 2024
Response from Shal on Mar 21, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Michele, Overland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop on a long layover. Great bed and shower. The 24 hour room service was perfect for us. Highly recommend!
Stayed 1 night in Jan 2024
Response from Shal on Feb 5, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

2/10 Terrible

Vishal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was not as mentioned online . Parking is not available you have to litteraly walk with your luggage from and to the terminals . It is not inside the terminal 2 . Even you are inside the airport you will litteraly have to walk out side first checking inn and than again take entire luggage out and go the the airport only by walking. Even though I have the rooms in vip building I was not allowed to bring my taxi or my vehicle to the building area . I have to park the vehicle in p5 area which is almost. 1/2 mile away from the terminal and I have to find 6 trolly first and load all luggage and walk to the hotel lobby for 1/2 mile . They charged more than jw marriott . Breakfast is horrible compare to price you pay . I have to walk to jw marriott for getting better breakfast . They don’t even have luggage storage so I have to pay extra for 1 day charge to store 3 more hours to store the luggage. Also there was only 1 bellboy and he cannot help to take my 6 people luggage of 12 bags total. I have to hire the porter’s to carrry luggage and that is 5000 extra . This is stealing money and mr. Reddy who is the owner or the property needs serious attention . Elevators will only work upside down if another elevator will come down . This complicated to work . Security is unnecessary strict and gives hard time to check the passport and passes . Some time in night they will not let your guest go in if you forget your pass in the room. This waste of time . Water heater bad.
Stayed 1 night in Jan 2024
Response from Shal on Feb 1, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards. We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests. We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Manisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable
Stayed 1 night in Jan 2024
Response from Shal on Feb 1, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!We are elated to see a positive response on this platform. We feel jubilant to know that your stay with us was comfortable yet amazing. It was our pleasure to have you here. Looking forward to serving you back soon!Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Errol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience in transit was amazing. The staff were friendly. Particularly noteworthy was the efficiency and professionalism of the Guest Services staff Mr Sunil Lohart.
Stayed 1 night in Jan 2024
Response from Shal on Feb 1, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!We are elated to see a positive response on this platform. We feel jubilant to know that your stay with us was comfortable yet amazing. It was our pleasure to have you here. Looking forward to serving you back soon!Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

2/10 Terrible

Manisha

Travelled with family
Disliked: Cleanliness
Will not stay again
Stayed 1 night in Jan 2024
Response from Shal on Jan 31, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was like a prison cell. No windows, no tv, intermittent hot water, hard to get into. What a mistake booking this hotel.
Stayed 2 nights in Jan 2024
Response from Shal on Jan 29, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

2/10 Terrible

Regi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall room cleanness need to be improved,Always had a wired smell throughout my stay. Very bad sound proofing between the rooms . Water and flush noise always heard while in use from adjacent rooms during my stay spoiling my sleep
Stayed 1 night in Jan 2024
Response from Shal on Jan 29, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

TODAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shal on Feb 1, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!We are elated to see a positive response on this platform. We feel jubilant to know that your stay with us was comfortable yet amazing. It was our pleasure to have you here. Looking forward to serving you back soon!Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

8/10 Good

audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertise it as being in the airport, but the room I was in was in another wing, and you left terminal 2, walked thru a parking garage to get to it but they did escort us out and back in. Then, to leave you had to re-enter the airport from the parking garage, which was a little confusing at first... and it was 1 am when I was trying to find my way around. But the room service food was very good, and didn't have to deal with Mumbai traffic while waiting for next flight.
Stayed 1 night in Jan 2024
Response from Shal on Jan 29, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!We are elated to see a positive response on this platform. We feel jubilant to know that your stay with us was comfortable yet amazing. It was our pleasure to have you here. Looking forward to serving you back soon!Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Neera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay while in transit. Breakfast certainly needs improvement. Also prices in the restaurant seem to be little high.
Stayed 1 night in Jan 2024
Response from Shal on Jan 29, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!We are elated to see a positive response on this platform. We feel jubilant to know that your stay with us was comfortable yet amazing. It was our pleasure to have you here. Looking forward to serving you back soon!Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

10/10 Excellent

Manoj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Convinant place for transit
Stayed 1 night in Jan 2024
Response from Shal on Jan 25, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for the rating! And for taking your valuable time to review us, your feedback is highly appreciated, and we will always use it to upgrade our services & standards.Your constructive response on this esteemed platform helps our team work to serve with warmer hospitality.We are extremely honored in ourselves that we could deliver a pleasant experience. It’s been a pleasure reading this!We are counting the days until we meet again.Warm Regards,Abhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Okay

Michael

Business traveller
There are better.… JW Marriott is nearby
Stayed 1 night in Jan 2024
Response from Shal on Jan 25, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge

6/10 Okay

Hardik

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Shal on Jan 23, 2024
Dear Guest,Greetings from Niranta Airport Transit Hotel & Lounge!!Thank you for taking your valuable time to review us, we have taken your feedback for your most recent stay and always use it to improve our services & standards.We are extremely dismayed in ourselves that we couldn’t deliver a pleasant experience. Apologies for the inconvenience caused due to the challenges you encountered during your stay. Rest assured, we take your feedback seriously and are working towards improving these shortcomings and providing better support for our guests.We hope to provide you with a better experience in the future.Warm RegardsAbhijit AherRooms Division ManagerNiranta Airport Transit Hotel & Lounge