- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want new room
Book online or call:1-866-500-4938
Along with a restaurant, this hotel has self parking and 24-hour room service. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 50 rooms offer free WiFi, 24-hour room service and TVs with cable channels. Other amenities available to guests include free newspapers, ceiling fans and showers.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Booked the Deluxe Double Room, 1 Queen Bed, Smoking, City View. Took over an hour to check in. They requested everything but my shoe size. What we got when we finally got to the room was a five bed dorm with no bedding and lack of service and understanding. All the check-in wanted to know was how much we paid for the room. This was after they shown us the room. Tried to explain that we had the deluxe room. We had no choice but to stay in the room, due to it coming close to midnight. That was ok until at 8am the following morning, they tried to add more people in the room. Explained again, that we booked a private room. After this, we didn't feel secure leaving our belongings in the room to go for breakfast. You didn't know who was going to be in the room when you got back. So we checked out and the manager wanted payment, again explained that we paid by Credit Card. Worst service. Only good point is the location to the CST Terminus and the restaurant next door was great.